--- title: Jiminny Reviews meta_title: 'Jiminny Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 930 reviews by the users' company size, role or industry to find out how Jiminny works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 930 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Jiminny Reviews **Vendor:** Jiminny **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.6/5.0 **Total Reviews:** 930 ## About Jiminny Jiminny is the conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across video, voice, and email. This innovative solution automates the integration of these insights into your CRM, enabling teams to make informed decisions and drive revenue growth effectively. Jiminny benefits the entire Revenue Team. For Sales Reps, it automates routine admin tasks, allowing them to focus more on selling and enhancing their performance. This not only streamlines their workflow but also increases their productivity, enabling them to close deals more efficiently. Managers benefit from Jiminny by gaining access to actionable insights that help them develop their teams, fostering an environment of continuous improvement and confidence-building. Executives can rely on Jiminny to provide a trustworthy source of data for making strategic, data-driven decisions. The platform transforms the CRM into a reliable launchpad for revenue growth, ensuring that leadership can track progress and identify areas for improvement with ease. This comprehensive approach to GTM conversation intelligence empowers all levels of the organization to work collaboratively towards revenue goals. Key features of Jiminny include its ability to analyze conversations in real-time, providing instant feedback and insights that can be acted upon immediately. The platform's fast onboarding process and user-friendly interface ensure that teams can quickly adapt and start reaping the benefits without significant downtime. Sell smarter, grow faster, and ultimately win more deals with Jiminny. The platform not only enhances individual performance but also cultivates a data-driven culture that supports sustained growth and success across the entire organization. ## Jiminny Pros & Cons **What users like:** - Users love Jiminny for its **ease of use** and valuable insights, enhancing their sales processes effectively. (77 reviews) - Users praise Jiminny for its **ease of use** , enhancing daily meetings with effortless navigation and automatic features. (67 reviews) - Users value the **automated call summaries** from Jiminny, aiding in quick and effective conversation reviews. (62 reviews) - Users find Jiminny to be a **time-saving tool** , streamlining call reviews and enhancing communication efficiency. (60 reviews) - Users value the **effective call recording** features of Jiminny, enhancing review processes and providing actionable insights. (59 reviews) - Users love the **clear recordings and transcripts** , enhancing learning and making access to previous calls effortless. (43 reviews) - Users value the **clear recordings and transcripts** provided by Jiminny, enhancing their sales team's workflow and insights. (40 reviews) - Users value the **automation features** of Jiminny, streamlining call recordings and insights for improved sales performance. (39 reviews) - Accuracy (37 reviews) - Users commend Jiminny's **fantastic customer support** , highlighting its effective onboarding and guidance for optimal tool usage. (36 reviews) **What users dislike:** - Users report **call issues** such as problems with recordings and challenging settings, impacting their overall experience. (40 reviews) - Users report **AI inaccuracy** , with issues like incorrect word transcription and misinterpretation of conversation context. (29 reviews) - Users experience **accuracy issues** with call transcriptions, often encountering incorrect words and misunderstandings in conversations. (25 reviews) - Users find **inaccuracies with accents and languages** in Jiminny's AI, limiting its effectiveness for diverse users. (15 reviews) - Users face **recording issues** with unpredictable processing times and limitations on adding recordings to internal calls. (11 reviews) - Naming Issues (10 reviews) - Summary Quality (10 reviews) - Users express frustration over **call limitations** and wish for improved UI and features to enhance usability. (9 reviews) - Filtering Issues (9 reviews) - Email Issues (8 reviews) ## Jiminny Reviews ### 1. Extremely beneficial within a sales role! **Rating:** 4.5/5.0 stars **Reviewed by:** Jack S. | Career Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Jiminny?** I find Jiminny fantastic when it comes to preparing for and review previous calls. Being able to listen to specific sections of my calls and pinpoint the strengths and weaknesses has been extremely helpful in ensuring I am doing my job to the best possible standard. **What do you dislike about Jiminny?** It would be great if calls could be processed and ready to review a little faster. **What problems is Jiminny solving and how is that benefiting you?** Jiminny speeds up the process of call listening and training. Being able to quickly highlight a key point of a call is fantastic and saves having to listen through a whole call recording. ### 2. Jiminny Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Jiminny?** I like that Jiminny helps me to improve my customer conversations, it has helped me learn to slow down and ask more questions when it comes to discussions, they are also quick to improve anything where there may be any delays or issues. it intergrated into our day to day system usage really well and it is really simple and easy to use/understand **What do you dislike about Jiminny?** i wish the calls would come in slightly quicker **What problems is Jiminny solving and how is that benefiting you?** Jiminny is helping me to have better conversations and improve my workflow ### 3. Best Call Recording Tool In The Market **Rating:** 5.0/5.0 stars **Reviewed by:** Elliot E. | Director Of Sales Operations & Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Jiminny?** Having used a number of different tools for call recording across our business Jiminny is categorically the best option of them all. Its cost-effective, easy to use, The customer support and onboarding from the team is fantastic. They walk you through all of the tool's elements but push you to use it to its fullest potential rather than just settle for the basics. The AI functionality is incredibly focused and functional compared to others. Has EU data hosting options. Integrates easily with our current tech stack. **What do you dislike about Jiminny?** There is nothing significant I have found. My only minor quibble is the video playback screen is a little small if you are trying to view presentations from calls without full screening, but that is really scraping the barrel. **What problems is Jiminny solving and how is that benefiting you?** Call Recordings and Intelligence. ### 4. There is more to Jiminny than meets the eye!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Maddison R. | Customer Success Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Jiminny?** Call recordings, ease of use, Intelligence feature, the Google Chrome extension and how it seamlessly integrates with my CRM so I can keep track of calls. I find Jimminy has been implemented into our internal processes and is used as a tool across the team everyday. It allows me to refer back to previous conversations and prepare for the next calls with my customers. **What do you dislike about Jiminny?** I haven't come across anything I dislike so far! **What problems is Jiminny solving and how is that benefiting you?** Jimminy helps me understand my calls, what is being discussed and uses the Intelligence feature to give me a quick overview. I can use Jimminy to help improve for future calls and ultimately then provide a better customer experience ### 5. Excellent service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Jiminny?** The platform is very intuitive Getting the exact script is very useful **What do you dislike about Jiminny?** Maybe to add more filters in order to find other Jiminny from other team **What problems is Jiminny solving and how is that benefiting you?** I need to have a perfect script from my previous meetings in order to gather all the information I need for my propositions ### 6. Very useful tool for note taking and meeting reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Jiminny?** The way it allows me to be fully present on a client call without having to worry about noting everything down. I'll finish the call and then write up notes after rewatching it back. It also really helps when passing on clients to new account managers. Having everything in one place makes the whole process very steamlined. **What do you dislike about Jiminny?** The analysis of the recorded calls isn't as comprehensive as other tools I've used before. It seems to be surface-level and doesn't allow me to really focus on points to improve on. **What problems is Jiminny solving and how is that benefiting you?** It allows me to keep a record of conversations I've had that I can look back on in the past. When working with a large number of clients this is very valuable to keep on top of everything spoken about. ### 7. GREAT TOOL FOR COACHING, INSIGHTS, AND NOTETAKING **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Jiminny?** Seamless integration with Salesforce. Sales and Customer Success teams are extremely content with Jiminny's capabilities! Leadership has insight into calls as well and can help coach. The AI works so well and sends summaries to Salesforce - making our data more centric. Shelley, Nikhil and Chloe were great as far as onboarding and ensuring we got the most value from the tool! **What do you dislike about Jiminny?** Nothing so far - it meets the needs of our company. **What problems is Jiminny solving and how is that benefiting you?** Our biggest problem was summarzing a call and remembering what was said. Taking physical notes and not having a call to refer back to was a struggle sales reps faced when recapping with their manager. Now, Jiminny elimnates that issue with providing notes, AI and a way for the manager to listen on their own. ### 8. Enabling high quality scaling **Rating:** 4.0/5.0 stars **Reviewed by:** Oliver V. | Head of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Jiminny?** Its intuitive UX and a pricing model that doesn't pervent you from using it to its full potential - we have received great feedback from the organisation and on our onboardig process to enable insights from our sales team to the wider organisation. Jiminny team are also incredibly helpful. Time to value is very quick and the implementation was so easy thanks to supportive Jimminy team. **What do you dislike about Jiminny?** its missing some key features for Norwegian, i.e conversational intelligens and its transcription quality is poor You dont really get summaries imported to your CRM which would be a great value add. **What problems is Jiminny solving and how is that benefiting you?** Challanges due to slow ramp up is resolved by enabling insights to everyone on demand. ### 9. The Optimal Tool for those on Customer Calls **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Jiminny?** The follow-up email feature on Ask Jiminny, and the transcript where I can easily run a search for keywords spoken about. The Jiminny team is very helpful as well. I requested for a few features over a customer support case with them, and within 3 weeks, the features were implemented. Never had such an experience with other companies before. Good post-sales support are hard to find. Jiminny takes care of that. **What do you dislike about Jiminny?** NIL. I don't think there's anything big. The only small thing is that the Chrome Jiminny extension opens as a new tab, and not as an extension, making the system lag slightly. But this is not a big hindrance personally. **What problems is Jiminny solving and how is that benefiting you?** The Follow up emails and the transcript, so I can refer back to what was spoken ### 10. It does what it says on the Tin **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan T. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Jiminny?** Its not very intreusive, it gives good viable feedback from their AI. I like that you can easily gather information and insights in your own calls, or your teams calls. **What do you dislike about Jiminny?** The Customer engagment, i have spoken with the team a few times and felt that my concerns or inquires weren't a top priority. **What problems is Jiminny solving and how is that benefiting you?** The ability to monito and provide feedback on meetings that would otherwise need manual recording. ### 11. Incredibly intelligent and detailed. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Jiminny?** AI Analysis very intuitive. Great User Interface. **What do you dislike about Jiminny?** Nothing really - it works perfectly, I would recommend to all. **What problems is Jiminny solving and how is that benefiting you?** Recording client conversations, analysing them and allowing us to reflect from them. ### 12. My experience so far has been great **Rating:** 5.0/5.0 stars **Reviewed by:** Eleana F. | Client Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Jiminny?** The customer service is great if I need any help. The AI automation is great and it is very easy to use. **What do you dislike about Jiminny?** Being able to search for specific colleagues and watch their recordings. Can be hard to integrate to all calls. **What problems is Jiminny solving and how is that benefiting you?** I am new to my current company so it is great for training and getting to know clients. In my previous company it was great for sales training new starters. ### 13. Works well **Rating:** 4.0/5.0 stars **Reviewed by:** Marcus P. | VP Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** The best thing about Jiminny is the automation - we don't have to remember to hit record or invite a notetaker, everything just works seamlessly. The summaries and action items have dramatically improved and are now really useful. **What do you dislike about Jiminny?** I can't think of anything specific, I suspect there's plenty of product features I don't use so it would be useful to have more push features. **What problems is Jiminny solving and how is that benefiting you?** Making sure our whole organisation has all it's calls recorded and stored in the same place for quick reference for anyone to access. ### 14. Review Jiminny **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** -Statistics -Ask Jiminy (need a be worked on a bit more. Because not always accurate. But great tool) -Coaching -Video replay **What do you dislike about Jiminny?** Ask Jiminy (need a be worked on a bit more. Because not always accurate. But great tool) **What problems is Jiminny solving and how is that benefiting you?** AI not always go in French ### 15. Great AI Powered Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Jiminny?** Jimminy is helpful for sales coaching, and tracking personal progress. **What do you dislike about Jiminny?** No downsides. Jiminny is an intuitive and helpful solution. **What problems is Jiminny solving and how is that benefiting you?** Jiminny is helping to maintain visabilty in the sales organization, and is helping me train and ramp up quicker. ### 16. Capture all the details of your conversations while staying fully immersed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** My calendar is packed with meetings having all sorts of various topics. Jimminy helps me to stay focused during the meeting, while capturing all of the details, pain points, action items, and summaries of my calls, then spits out summaries, and sample follow up emails. Jimminy saves tons of time allowing me to upload summaries of calls to Salesforce with just a few clicks. I use Jimminy on almost all of my calls. **What do you dislike about Jiminny?** I believe I only use 50% of features and could benefit from further training and outreach from a Jimminy rep. **What problems is Jiminny solving and how is that benefiting you?** I am able to focus and stay engaged during my calls, and Jimminy follows through with detailed notes and summaries, as well as recordings that I can share with my team. ### 17. Jiminny is improving quicker than you can keep up with **Rating:** 5.0/5.0 stars **Reviewed by:** Klaas S. | Independent E-commerce Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Jiminny?** - Ease of use - Customer Success manager and technical support - can be used by multiple teams - call forwarding , texting - call transcripts and love the new summary option! - you can invite Jiminny NoteTaker to any call **What do you dislike about Jiminny?** - sometimes the calls do not get transcribed correctly - sometimes the calls do not save or only partly save the call - not sure if the above is because of Jiminny or the meeting software **What problems is Jiminny solving and how is that benefiting you?** JIminny helps with calling, it connects directly with Salesforce and automates a lot of things. It recognizes who is calling, it allows you to train your staff on getting the best delivery and takes a lot of time away from manual tasks. ### 18. Jiminny helps focus on whats really important **Rating:** 5.0/5.0 stars **Reviewed by:** Marco d. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Jiminny?** Since we started using Jiminny, we have been more accurate on our deals and targets during our meetings. Still, we improved our staff and individual skills, becoming more coachable and reviewing risks not seen without the platform. The summarizing is important and precise, easy to use, and review calls. We use Jiminny Notetaker every day, in our internal and external meetings. **What do you dislike about Jiminny?** At the moment, we had a series of struggles with some minor necessities that were addressed by Jiminny's team as soon as possible, always taking care of the customer's needs. So there's nothing to dislike about. **What problems is Jiminny solving and how is that benefiting you?** We faced struggles to refine and unify our sales pitch and also review about each sales person part in a meeting refining to ou ideal. ### 19. Very great features, useful AI tools saving time **Rating:** 5.0/5.0 stars **Reviewed by:** Catherine T. | Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Jiminny?** I love using the AI note taker and email follow up - saves me time writing follow up notes after my meetings **What do you dislike about Jiminny?** Sometimes mistakes the person on the call and gets them back to front but it is easily fixed using the change speaker function **What problems is Jiminny solving and how is that benefiting you?** The accuracy of speaker identification ### 20. Great product that saves me time to write up sales call notes **Rating:** 4.0/5.0 stars **Reviewed by:** Russell M. | Sales exec, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Jiminny?** I have to do nothing, it is fully automated and summarises call notes in a way that makes reviewing the conversation easy and useful. **What do you dislike about Jiminny?** It sometimes gets the caller and the recipient mixed up in its note taking, kind of reverses roles and names, so not 100% accurate **What problems is Jiminny solving and how is that benefiting you?** Saves me time on writing up notes during the call or after. ### 21. Game-Changer for Sales Teams! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** The intuitive call recording and analysis features allow for easy coaching and real-time feedback. The automated transcription and call insights provide deep analytics to improve sales strategies. **What do you dislike about Jiminny?** Occasionally, the transcription accuracy can be off, especially with heavy accents or background noise **What problems is Jiminny solving and how is that benefiting you?** Jiminny solves the problem of recalling important details from sales calls by providing call recordings and transcriptions. This allows me to easily review my conversations, ensuring I don’t miss any critical points or action items. By analyzing my own calls, I can identify areas for improvement, apply better strategies in future interactions, and enhance my overall performance. If I forget anything discussed, I can quickly refer back to the recordings, saving time and helping me stay on top of every opportunity. ### 22. Great platform to improve calls **Rating:** 5.0/5.0 stars **Reviewed by:** Sarhil K. | Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Jiminny?** The summary of a call provided after each call is great as it saves a lot of time listening back to the whole call to find key info. **What do you dislike about Jiminny?** As of right now, the time it takes for a call to log and the info provided about a call is a bit long. **What problems is Jiminny solving and how is that benefiting you?** Gives me tips on how to improve on calls and also provides me with a constant update to discuss key things. ### 23. Jimminy is a great and easy to use gong alternative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Jiminny?** Easy to use, works well, get recordings in minutes **What do you dislike about Jiminny?** doesn't have the best AI note-taking, but frankly thats industry wide and not unique to jimminy **What problems is Jiminny solving and how is that benefiting you?** The ability to look back and study previous calls/demos/etc. ### 24. Jiminny Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Jiminny?** I love that Jimminy creates call summaries which allows me to look back on notes and be sue that I haven't missed out on any details. **What do you dislike about Jiminny?** The time it takes to generate responses for the calls needs to be quicker as I work in a fast moving environment **What problems is Jiminny solving and how is that benefiting you?** It is highlighting areas in which I am missing out on in the call which is great feedback to take on for calls moving forwards ### 25. Jiminny Review **Rating:** 5.0/5.0 stars **Reviewed by:** Lili M. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** I like how it summarises discovery calls, including action points post meeting - this saves me time when updating my SF notes **What do you dislike about Jiminny?** It would be good if Jimminny was syned to SF so they could transfer over automatically **What problems is Jiminny solving and how is that benefiting you?** It helps use analyse conversations on sales calls, ensuring we are asking relevent questions and listening to the prospect this helps us learn from our mistakes and see what is working and what isnt - we also listen back to each others calls and compare notes ### 26. Boosting Sales coaching **Rating:** 5.0/5.0 stars **Reviewed by:** Matheus M. | Revenue Operations Senior Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Jiminny?** - It multiplies our powen and velocity to coach sales team. - Our new hires can watch old calls to learn best pratices. We can share snippets of best practices with everyone. - The platform is intuitive to work and implement for new users. - The support team is always ready to help. - Jiminny is always creating new features to help sales team think in next steps to won deals. - Is good to sales and technical team to review important calls and remember key points of the calls. **What do you dislike about Jiminny?** - We had some troubles to have the complete integrations with deals object of Hubspot. **What problems is Jiminny solving and how is that benefiting you?** - Sales Coaching - See next steps of the deals - Win-Loss Analysis deep diving ### 27. Simply a great tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Katarzyna S. | Customer Succes Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Jiminny?** Jiminny is just so easy to navigate! Didn't need any tutorials or anything, just jumped straight to using it. **What do you dislike about Jiminny?** It's not really a downside, but there are just so many options that I feel I still need to discover some of them. **What problems is Jiminny solving and how is that benefiting you?** I don't need to take notes manually during meetings, Jiminny records them for me. ### 28. How to live without Jiminny? **Rating:** 4.5/5.0 stars **Reviewed by:** Beata M. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Jiminny?** I like that Jiminny provides automated analysis of calls, meetings, and communications, helping teams identify trends, customer sentiment, and improvement areas. **What do you dislike about Jiminny?** AI-based tools occasionally misinterpret sentiment, intent, or context, leading to inaccurate insights or recommendations. **What problems is Jiminny solving and how is that benefiting you?** We can share highlights, annotate conversations, and collaborate on strategies based on recorded sessions. ### 29. Easy to use and a great tool to keep on top of accounts **Rating:** 5.0/5.0 stars **Reviewed by:** Ella R. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Jiminny?** I loveKiminny's integrations. They allow me to use the software seamlessly in my day-to-day work and track/record meetings without even thinking about it. It's super easy to use. **What do you dislike about Jiminny?** I wish it was slightly easier to navigate through saved material but saying that I can always find what I need. **What problems is Jiminny solving and how is that benefiting you?** I am able to look back on meetings with ease and stay on top of having over a hundred accounts with the summary sections saving me a lot of time. ### 30. Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel S. | collection executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Jiminny?** Jimminy is very professional and has plenty of options. It is the best software that helps improve my customer service on the phone. **What do you dislike about Jiminny?** Jimminy is not always accurate. It does not pick up my Polish accent. For example, I am not on urgency tracker, because Jiminy does not understand accents, **What problems is Jiminny solving and how is that benefiting you?** it helps me with my PSA. It helps me with my questioning. ### 31. Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Jiminny?** Transcription is the best out of every tool I've used. Offers actions at the end too. Reads moods well too. **What do you dislike about Jiminny?** Not sure what i don't like about it. Seems like a good tool **What problems is Jiminny solving and how is that benefiting you?** Understanding the call and its outcome ### 32. Easy To Use With Great Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew P. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Jiminny?** Use it every day on nearly every call. The full transcript, summary, and action items are invaluable when looking to quickly review calls. Incredibly easy to get set up and automatically recording all your calls. **What do you dislike about Jiminny?** Recordings/summaries of calls are missing the information of participants that weren't on the original invite, as well as chat messages **What problems is Jiminny solving and how is that benefiting you?** Allowing me to give my full attention to the conversation at hand and not focus on notetaking or missing important insights ### 33. Great Features. Attentive Support Team. Some Opportunities for Improvement. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Maritime | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Jiminny?** The latest improvements to the call summaries are catching Jimminy up to the longer-established call recording tools on the market. The assistant/side app is easy to navigate and use. Makes for easy notetaking on a call. I ask the support team regular questions and they deliver a friendly and above all human response. It's great to see that getting through to a real person is easy. **What do you dislike about Jiminny?** It often doesn't consistently catch who is speaking accurately in the call summary or playback screens. Playback navigation can be tricky to navigate especially when trying to create a snippet or export sections of a call. By no means impossible. Just a little on the sensitive side when trying to move the slider for a snippet. My role is more on the implementation side so I know the tool isn't specifically designed for my use case. It would be great to have a more post-sale setup which hides the more sales-related features to provide a more succinct interface. Less noise on the screens and more tuned to workshops, implementation discovery and functional demos. **What problems is Jiminny solving and how is that benefiting you?** I'm a terrible notetaker so I heavilly utilsie the post call summaries to produce my action and follow up emails. Would be great to have a ready to go email format tuned to the sessions I deliver. i.e. we create a template and Jiminny has sections it can populate i.e. actions and questions. ### 34. Such a great tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Jiminny?** The statistics and summary of the conversation. The script is also very good **What do you dislike about Jiminny?** The transcript sometimes doesn't match with the speech (in my language, Portuguese (PT-PT)) and it doesn't follow the same pace as the conversation either. I wish we could alter some terms or names so the transcript identifies it in the conversation and correctly adds them to the script **What problems is Jiminny solving and how is that benefiting you?** helping me with sales coaching and collecting info from a conversation I can hear back (helps me to focus on the conversation rather than taking notes or remember every detail) ### 35. Good Product for Learning and Reviewing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Jiminny?** very easy to use recording is clear and with summaries **What do you dislike about Jiminny?** Could have AI summaries for the questions asked **What problems is Jiminny solving and how is that benefiting you?** I can listen to calls and learn from other team members Summarize my own blurbs ### 36. A Time-Saving Platform for CSMs! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Jiminny?** a Customer Success Manager, Jimminy has been a huge time-saver in my daily workflow. Having meetings automatically recorded, transcribed, and key moments highlighted is incredibly useful, especially when I need to revisit important details. One of the standout features is how these highlights are seamlessly pushed to my CSP on the customer record, which helps me keep everything organized without manually updating it. **What do you dislike about Jiminny?** I’ve encountered several instances where important calls didn’t process correctly, which is why I’m giving it a 9 instead of a 10. Despite this, the platform overall has made my job more efficient, and the insights it provides have improved the quality of my customer interactions. I would recommend Jimminy to any CSM looking to streamline their workflow and better manage customer communications. **What problems is Jiminny solving and how is that benefiting you?** As a CSM, Jimminy addresses the crucial issue of managing customer interactions efficiently. It automatically records and transcribes meetings, highlighting key points that I can easily reference later. This not only saves me valuable time but also ensures that important details are captured accurately. ### 37. A Powerful Sales Call Analytics Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Jiminny?** Jiminny is an intelligent software solution for watching, analysing, and searching through recorded sales calls with the help of artificial intelligence. It is very efficient when it comes to training the sales workforce and improving their effectiveness. Lastly, the product team can use it as well to collect customers’ opinions and insights for developing new products. **What do you dislike about Jiminny?** In the beginning, Jiminny can be quite a lot in terms of information, but, with a bit of adjustment, it is possible to narrow down to the key metrics and insights. **What problems is Jiminny solving and how is that benefiting you?** Jiminny makes it easy to analyze and capture sales calls by letting observers watch storically recorded calls, search for relevant information material and listen for improved sales coaching and better sales practice. It also solves the problem of information overload by rendering specific insights more observable. Finally, it assists product teams too by listening to the customers on the calls and directly utilizing those comments in the development of the products that are more suited to customers. ### 38. Super easy to use and a gong beater **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Jiminny?** I love the live coaching aspect where you can listen in on the teams calls without disturbing - proved really helpful when I joined the company to get as much exposure to conversations as possible **What do you dislike about Jiminny?** Not a dislike as such but Gong had a feature where you could ask it a question and it would find the answer from the transcript - super handy **What problems is Jiminny solving and how is that benefiting you?** It allows me to have full concentration on the conversation instead of rapidly writing down notes - also we're all human and forget things so being able to listen back to calls to pick up the bits you may have missed. Also from a personal development perspective it is great ### 39. very good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Jiminny?** good platform able to see calls and activity and reisit previous recordings. **What do you dislike about Jiminny?** can occasionally freeze but is usually back up and running shortly after. **What problems is Jiminny solving and how is that benefiting you?** lets me get through to people with high call activity rates. ### 40. very impressive **Rating:** 4.0/5.0 stars **Reviewed by:** harry p. | Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Jiminny?** the analytical side of the platform is very beneficial as i'm able to review my calls and see where i can improve as a sales agent **What do you dislike about Jiminny?** download time for a call is quite long.. **What problems is Jiminny solving and how is that benefiting you?** Currently it's improving risk elements on my sales call and advises me what i need to say to improve my next call ### 41. Easy to use and review meetings **Rating:** 4.5/5.0 stars **Reviewed by:** Natalya H. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Jiminny?** It's intuitive and user friendly, and I like that my customers receive an email with the meeting summary. It saves me so much time! **What do you dislike about Jiminny?** It took a little time for my meetings to sync, but it seems to be fine now! **What problems is Jiminny solving and how is that benefiting you?** Its saving me time on follow up emails with customers and writing my own notes for future use! ### 42. Great product, great service. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Jiminny?** Jiminny provides just the right level of functionality of sales reps as it does sales managers. Something that can't be said of most other softwares. **What do you dislike about Jiminny?** The UI could be a little more intuitive and follow design guidelines from other apps however it makes for a memorable and pink experience! **What problems is Jiminny solving and how is that benefiting you?** Helping sales reps review each others calls is a highly valuable exercise and Jiminny gives you the platform and tools to do this at scale. ### 43. Critically assess your own sales style **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Jiminny?** I like that Jiminny allows me to feel focused and secure in my meetings. I know that I dont have to write anything down, lose focus or miss anything important because Jiminny is recording. I like how it allows me to go back to my meetings and critically examine the meeting, noticing things I missed or getting a refresher to prepare for the second meeting. **What do you dislike about Jiminny?** I would like an automatic language detection feature. **What problems is Jiminny solving and how is that benefiting you?** The notetaker makes sure I get a nice summary of my meetings and do not miss any action points. Not only preparing me for the next meeting but also assisting me with the "following steps". ### 44. Fundamental in automating case study writing for marketing team **Rating:** 4.5/5.0 stars **Reviewed by:** Helena S. | senior marketing executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Jiminny?** the meeting transcripts and being able to plug them directly into AI like claude **What do you dislike about Jiminny?** hard to put meetings into folders and find stuff sometimes the share links dont work **What problems is Jiminny solving and how is that benefiting you?** its capturing client stories so i dont have to ask sales for the info when im not in the meetings ### 45. Good tool but lacks ergonomics **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Jiminny?** Very useful tool for reviewing appointments Quality AI assistant **What do you dislike about Jiminny?** Lack of platform ergonomics Does not always connect to video tools automatically **What problems is Jiminny solving and how is that benefiting you?** Lack of note and analysis of appointments ### 46. Fantastic product + great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Freddie H. | Member, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Jiminny?** The product enables our GTM team to record, analyse and review calls on a consistent basis, which is not something we'd every tracked prior to Jiminny. We've already seen commercial performance improving in only a few months since implementing the Platform. **What do you dislike about Jiminny?** Occassionally the transcription tool doesn't pick up the correct language. However over time I imagine this will be become more educated. **What problems is Jiminny solving and how is that benefiting you?** Visibility over meetings happening, what's goig on in those meetings, and therefore the ability to improve every aspect of our meetings. ### 47. Jiminny for Customer Success **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Jiminny?** Since implementing Jiminny, we've found our account intelligence and note-taking efforts has dramatically increased. We get far more reliable information added to our account and contact records in our CRM and CS systems. Because of the automated notes, suggested action items, and meeting transcripts, the information we garner from client meetings is now incredibly accurate - which also means our teams are able to be more present in meetings and not focused on scribbling notes. We were hesitant how clients would take the majority of our meetings now being recorded and meeting minutes being automated, but far from tht has been the reality. In fact, the vast majority of our clients are so impressed with the tool and meeting summaries provided that they ask what platform powers our meeting notetaker. The final point from a team development perspective is the ability for us to have access to client meeting recordings and being able to coach team members. This means for our mangement team we don't need to be at every client meeting in order to offer valuable coaching and recommendations to other team members. **What do you dislike about Jiminny?** Less so a downside of Jiminny directly, however, there is far more to the platform than we are currently leveraging. The deal intelligence and insights component is more applicable to our sales team than Cusomter Success function, that said, as a collective we could be driving more value from this aspect of the platform. We also don't have a native integration available for the CRM/CS Platforms (Insightly & Custify) our firm uses and Jiminny - which makes the connection more mannual on our part. **What problems is Jiminny solving and how is that benefiting you?** Without Jiminny, a lot of the lift to provide meeting intelligence and team coaching is incredibly manual. Jiminny makes it possible for global team members to offer coaching insights from meeting recordings, and helps our teams to benefit the rewards from having excellent meeting notes/summaries. It also helps us to flag contentious issues that come up on client meetings as well as WOW moments where clients provide positive feedback. ### 48. Jiminny makes my day-to-day workflow a lot more efficient! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Jiminny?** The AI notetaking functionality, the ability to tag key moments in calls, share export feature with a summary of notes, and ease of use. **What do you dislike about Jiminny?** My only suggestion, which would be a nice-to-have for Jiminny, is to enhance the AI note-taking feature. Currently, it lacks the level of detail I would prefer, and expanding its capabilities would be a great improvement. However, I understand this is currently in development. Can't wait! **What problems is Jiminny solving and how is that benefiting you?** It provides the ability to dissect calls and review them in greater detail. ### 49. I use it for recording client interviews **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2024 **What do you like best about Jiminny?** Jiminny notetaker is automatically included during your calls (however, you can always kick it out if you should not want to record). Transcripts it makes of the calls are quite accurate, and the recording is usually ready to watch soon after the meeting is over. **What do you dislike about Jiminny?** It actually has got better thoughout time! At first I was annoyed how low is the visual quality of recordings but it seems that it has got better. **What problems is Jiminny solving and how is that benefiting you?** I could never remember by heart all the things I discuss during calls. So having the recording + trasncripts is necessary. ### 50. Didn't realise just how much it could do **Rating:** 4.0/5.0 stars **Reviewed by:** Neil W. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Jiminny?** Call stats are great for people who like to make a game of anything (I will learn to talk slower!). The AI Ask Jiminiy feature is very useful and the ability to pull out specific sections of a call and play them back to a client is great **What do you dislike about Jiminny?** If you work as part of a large team where multiple people can be working on an account it can be pretty awkward to assign everything correctly **What problems is Jiminny solving and how is that benefiting you?** Cutting down on admin time and giving fresh insights into deals ## Jiminny Discussions - [What is Jiminny used for?](https://www.g2.com/discussions/what-is-jiminny-used-for) - 1 comment - [View Jiminny pricing details and edition comparison](https://www.g2.com/products/jiminny/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+11%3A26%3A08+-0500&secure%5Bsession_id%5D=10503bcc-b9d8-4a3e-9b7f-b45db980514c&secure%5Btoken%5D=3d605273ba683ef4ea29868f39f1e70685fa01e735e6aff521d1f77f2f3778de&format=llm_user) ## Jiminny Integrations - [8x8](https://www.g2.com/products/8x8-2025-10-08/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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CRM Integration **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Agentic AI - Revenue AI Platforms** - Natural Language Interaction - Proactive Assistance - Autonomous Task Execution - Cross-system Integration - Decision Making - Adaptive Learning **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Platform - Revenue AI Platforms** - Conversation Intelligence - Predictive Forecasting - CRM Data Enrichment - Actionable Insights - Risk Flagging - Workflow Orchestration - Sales Coaching - Pipeline & Deal Management - Customer Data Capture **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting - Budgeting/Forecasting - Correlation Analysis - Competitive Analysis - Sales Trend Analysis - Statistical Analysis **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Account Management** - Nonengaged Accounts - Account optimization - Historical Patterns - Rep Performance - Account Engagement - Historical Win/Loss Patterns **Generative AI** - AI Text Summarization - Generative AI **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking - Predictive Analytics - Visual Analytics - Task Management - Contact Management - Lead Management - Opportunity Management - Workflow Management **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Social Media Integration - Website Integration **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Additional Functionality** - Dynamic Modeling - Lead Qualification - Lead Capture - Real-Time Reporting - Contact Database - API - Reporting & Statistics - Role-Based Permissions - Collaboration Tools - Dashboard Creation - Modeling & Simulation - Exception Reporting - Generative AI - Sales Reports - Performance Metrics - "What If" Scenarios - Customizable Reports - Data Import/Export - AI Copilot - Graphical Data Presentation - Drag & Drop - Access Controls/Permissions - Alerts/Notifications - Business Process Control - Multi-Currency - Pipeline Reports ## Top Jiminny Alternatives - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,505 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,153 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,501 reviews)