Having access to all the team's calls on demand is fantastic. Being able to dive into any call, at any time to review, train or recap is amazing. It's such a huge asset for new starters too, being able to give them fingertip access to all calls speeds up the training process.

All my team are remote, Jiminny makes coaching them so easy and also allows them to easily self-coach.

I love the Team Insights, where I can see all my team calls, numbers, and durations makes reporting and tracking on KPIs a breeze.

Integration with Zoom is ace!!!

No downsides, I am really happy with it.

If you don't have it, get it!!!! Your life will be a lot easier.

Easy to use real-time,, or post-call coaching.

KPI Tracking.

Having on demand recordings.

Integration with our CRM

Jiminny is a great tool for call recording, coaching and deal management. Overall, I find Jiminny to be a great addition to our sales tech stack. As well as this, I've found the Jiminny team to be strong when it comes to guidance on best practices, investing in partnership (understanding our business), support (questions are answered in record time), and they all seem like genuinely nice people. Finally, their App is useful.

Not much to dislike from Jiminny, however, I'd suggest some minor improvements to the home page to make it a little more slick and easier to navigate and work around. However, this is not a blocker and more of a niggle than an issue.

Jiminny is helping us to understand what's happening within our teams, tracking deal cycles, understanding trendes and ensuring we're top quality coaches. It's helping me to run my team better and understand areas where I may need to lean in more to ensure company success.

Jiminny is incredibly user-friendly, making it easy for my team to adopt right away. The platform provides valuable insights that have helped us improve our sales performance significantly. The coaching frameworks are a standout feature, allowing us to tailor sessions to individual reps and focus on specific areas for improvement. Additionally, Jiminny’s flexibility has been a huge advantage, as we’ve been able to seamlessly adapt it to fit our existing sales training model.

The integration with Salesforce took longer than anticipated. While it does work as expected now, the setup process could be smoother. Additionally, the AI functionality is still evolving. It’s promising but needs more time to better understand the nuances of our conversations, such as specific tones and contextual elements we prioritize.

Jiminny has streamlined our sales coaching process and given us actionable data to work with. We’ve seen a marked improvement in Sales Team performance and overall deal progression thanks to the real-time feedback and insights the platform provides. It has also allowed us to deliver more personalized coaching that aligns perfectly with our internal strategies.

I really enjoy the call summaries as it quickly allows me to see the key discussion and action points after each customer call.

I also really enjoy the insights and how I benchmark against colleagues and best practice with regards to talk ratio, talking pace etc

Sometimes the transcriptions can transcribe some words incorrectly, which can be a little confusing and skew the meaning of what was actually discussed

We use it for call coaching to help improve the quality of our customer calls.

We also use it to log meeting notes and touchpoints with customers

The ability to quickly pinpoint training needs and adoption for training

Integration into our CRM; however, this is being dealt with now.

The ability to identify training needs quickly and the implementation and adoption of sales initiatives.