Influitive is a community platform that helps discover, nurture and mobilize clients at scale to drive key business outcomes. The platform is easy to use, constantly improving based on client feedback, and the support team and CS team is always available! I also like the gamification aspect of the program since it offers badges, points, rewards and recognition which helps incentivize client participation. Influitive also has a robust reporting tool which allows us to measure results and report back on key metrics. Review collected by and hosted on G2.com.

Some of the pre-built campaigns which are designed to help the administrator out by doing some of the creative heavy lifting are a bit out there and the lack of being able to target those campaigns at the individual activity level versus the campaign level is a bit frustrating. Review collected by and hosted on G2.com.

Influitive allows me to create both a client and employee experience platform, that will brighten everyone's day. The various challenge type allow us to plug and promote our content while also creating a community that bridges the gaps between our team and our clients. Review collected by and hosted on G2.com.

Sometimes we have out-of-the-box ideas that their support time can't implement right away. I guess that is more so on us for not wanting to use the platform in a cookie-cutter way. Review collected by and hosted on G2.com.

We like that the platform allows us to connect with our customers on an ongoing basis, all while getting valuable information from them to make our whole experience better! Review collected by and hosted on G2.com.

We would love to have a built-in virutal events feature Review collected by and hosted on G2.com.

Service, support is excellent. Whether it be their CS team or technical support team, it's intuitive, easy to use. It was first time using this type of platform and I did not find it hard to navigate or use the features. I like the templates they provide which is a great way to start learning/using the software. Review collected by and hosted on G2.com.

An area I found with an opportunity for improvement is the structure of challenges, I find it somewhat rigid. The activities that are often produced all have the same structure and can look a little boring after a while from the advocates point of view. It would be nice if activities can be more visually diverse (I don't mean the imagery) but the way the information is structured. If there are options to allow activities to be formatted, allowing more visual diversity. Also, more font options can upload multiple files instead of just one within a stage. Formatting options in discussion posts could be easier and offer more font types or other formatting options. With that being said, the Influitive platform is excellent software. Review collected by and hosted on G2.com.

It's very easy to use and navigate. The best part is that it's gamified. Review collected by and hosted on G2.com.

It's limited on some features and can be improved Review collected by and hosted on G2.com.

I love the gamification options we can explore and implement on our hub. Our customers love visiting our platform where we can ensure measurable campaigns are getting executed to make the most out of the platform. Review collected by and hosted on G2.com.

The reporting and dashboard are not accurate for a few important metrics such as referrals, references and reviews. The tracking system can be improved and Influitive should launch video-based training. Review collected by and hosted on G2.com.

The representatives are fantastic and the platform is so easy to use! We love the gamification of the site and the ability to engage with advocates. Advocates love interacting with each other and sharing tips. We are currently developing a strategy to incorporate non-customers and help encourage them to adopt our product. Review collected by and hosted on G2.com.

There are some features that we have not been able to use because of some internal software. Thankfully we are slowly but surely updating to make it fully compatible. Review collected by and hosted on G2.com.

The Influitive platform is ready-made out of the box to let you get more engaged with your audience. There are great features to encourage their engagement and their interaction. The only limit (in general) is your imagination, and Influitive does a great job of providing ideas to help you get started. Review collected by and hosted on G2.com.

Growing your Influitive hub is like planting and tending a garden. You can get started pretty easily, but then there's a fair bit of watering, weeding, and sowing that needs to take place. Influitive provides a lot of tools to help you, but it really falls to you to continue to keep things well maintained. If you don't have time to invest in the program, it won't yield as much result as you might desire. Review collected by and hosted on G2.com.

We love being able to reward our customers for their involvement, feedback, and discussions. They would already be doing this with our team members, so being able to do this in a trackable way, enables us to make improvements where possible. Review collected by and hosted on G2.com.

It is manual to make activities and challenges. However, there is great payoff for our customers and for us as a company. There is a ton of coordination behind the scenes to create the community. Review collected by and hosted on G2.com.

Influitive makes it easy to build and grow ambassador programs. They offer a range of helpful tips and tutorials as well as discussion forums with other professionals managing communities. Review collected by and hosted on G2.com.

There could be more broad-ranging challenge templates as well as some that focus more specifically on technology communities. Additionally, making it simpler to follow up on challenges or discussions would be great. Review collected by and hosted on G2.com.