It's a great way for cusotmers to interact, helps you pinpoint advocates for speakers, case studies, etc and is fun! Customers are able to earn points for their activites which keeps them engaged and coming back. They can redeem those points for rewards and Influitive is easy to navigate for everybody. Review collected by and hosted on G2.com.

There isn't much I dislike. I think it's pretty easy to navigate on the back end and has a good end user experience. Sometimes the integrations can be tough to set up and sync but customer service is quick to respond. Review collected by and hosted on G2.com.

It's systematic. There is a process and flow to how things are interconnected. Having a great CSM work with me to bring out the best components of the hub has been a very constructive and useful use of our CX dollars. Review collected by and hosted on G2.com.

Customization is hard. I would like to have more control over the look and feel of the templated challenges. It would be helpful to have are more generic wireframe of challenges available that could suit my audience instead of trying to adapt a fixed theme to them. Review collected by and hosted on G2.com.

The gamification keeps our members engaged and interested in coming back to the forums and activities. Review collected by and hosted on G2.com.

Some of the edits/admin tasks have to be performed by the company. It's sometimes frustrating from an admin view when it is a tweak that would help us a bunch. Review collected by and hosted on G2.com.

The Account Manager assigned to us is awesome. The platform offers a variety of features that help our advocates stay engaged and enjoy learning and earning all within a fun platform. It's easy to use for admins and users. The integration works hand in hand with our CRM so it's seamless to share invites and add advocates to the platform. Review collected by and hosted on G2.com.

I won't want to say I dislike things on the platform, but the reporting could be better. We often come across bugs and report them to support. Ah yes, the mobile app for users needs work, lots of work, it's pretty redundant! Other than that the platform is an asset to have. Review collected by and hosted on G2.com.

Connecting directly with our community users to provide information and to obtain feedback from them. Review collected by and hosted on G2.com.

An improved campaign library to use in our community that will help us reach our community and company goals. Review collected by and hosted on G2.com.

There's not a lot not to like! We're about 2 years into our journey with Influitive, and, despite achieving so much, we have a load more to do. The platform is excellent, with all the functionality we need to engage our customers and deliver value to the business.

We have seen huge success in the generation of peer reviews (including on G2), gathering product feedback, driving event registration, amplifying our social channels, developing a reference group, and so much more. Not to mention the deepening of our relationships with our customers.

The Influitive team is super-helpful and full of excellent advice, drawing on their years of experience. There's always someone available to help, at most hours of the day. Review collected by and hosted on G2.com.

Genuinely, nothing!

There's very little to dislike about Influitive. The team responds quickly to feedback, and I'm hopeful that we'll continue to see regular improvements. Review collected by and hosted on G2.com.

I really like how easy it is to creat challenges and how visually aestheic the platform is. I also like that you can schedule reports to the team. Review collected by and hosted on G2.com.

It is quite complex to build reports in the platform. Review collected by and hosted on G2.com.

My favorite thing about Influitive is how it is easy to navigate the program, connect with individuals using the program, and find ideas on content I can make for my program Review collected by and hosted on G2.com.

Personally for me there is not much I don't like about Influitive. Review collected by and hosted on G2.com.

Interact with your customers and reward them for acts of advocacy. Great tool for cross-sell and up-sell. Review collected by and hosted on G2.com.

Not much!

I do wish reporting or metrics were easier to understand Review collected by and hosted on G2.com.

I love how easy it is to customize and cater Influitive directly for my company! Review collected by and hosted on G2.com.

It takes some learning curves to understand how to create challenges and targeting Review collected by and hosted on G2.com.