--- title: Influitive Reviews meta\_title: 'Influitive Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 396 reviews by the users' company size, role or industry to find out how Influitive works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 396 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Brand Advocacy url: https://www.g2.com/categories/brand-advocacy --- # Influitive Reviews & Product Details Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more. As they complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Easily visualize and report on all activities completed and the ROI of those activities, while integrating with your CRM and marketing automation platform to guide members through the entire customer journey. * * * Seller [Jigsaw Interactive](https://www.g2.com/sellers/jigsaw-interactive) Discussions [Influitive Community](https://www.g2.com/products/jigsaw-interactive-influitive/discuss) Languages Supported English Solution Type All-in-One Overview by Dylan Yip-Chuck Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 18 months [ View More Pricing Information ](https://www.g2.com/products/jigsaw-interactive-influitive/pricing) ## Top-Rated Alternatives [ ![Mighty Networks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mighty Networks") Mighty Networks 4.5/5(768) ](https://www.g2.com/products/mighty-networks/reviews) [ ![Higher Logic Thrive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Higher Logic Thrive") Higher Logic Thrive 4.4/5(435) ](https://www.g2.com/products/higher-logic-thrive/reviews) [ ![GaggleAMP](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GaggleAMP") GaggleAMP 4.4/5(382) ](https://www.g2.com/products/gaggleamp/reviews) [ View All Alternatives ](https://www.g2.com/products/jigsaw-interactive-influitive/competitors/alternatives) ## User Insights Average based on 396 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Dean S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dean S.") DS Dean S. Global Customer Advocacy Program Lead Enterprise (\> 1000 emp.) 6/14/2023 "The clear leader in Customer advocacy platform space, and for good reason" 4.5/5 What do you like best about Influitive? Flexible, customizable platform for building an engaging customer advocacy program. Review collected by and hosted on G2.com. What do you dislike about Influitive? Customers who belong to more than one Influitive program can sometimes have problems logging in. Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? Influitive helps build an engaged customer community that drives referrals, retention reviews, references, and cross-sell/up-sell opportunities AT SCALE. Previously, our customer advocates were scattered across the organization in the hands of several people (sales, customer success, etc.). Influitive enabled us to bring them together in one place where they could be nurtured and supported in an informal environment. We educate them, offer support, have fun, ask questions, and get feedback, all while building their professional and personal profiles. This allows us to strategically pull "asks" from them. The right customer, with the right profile, for the right ask and the right time. Review collected by and hosted on G2.com. Show More 11/29/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 12/20/2023 "Great vendor!" 5/5 What do you like best about Influitive? The support and customer success I've received working with Influitive is top notch! It's been a huge factor in my success so far. The product helps me engage my customers and advocates on a daily basis. The gamification sets it a part from other platforms I've used in the past. I've been to a few industry events this year, and it was great to meet the team members they sent to those events. Review collected by and hosted on G2.com. What do you dislike about Influitive? One thing I hope to improve next year is my reference program and integration with salesforce - hopefully Influitive can get me closer to these objectives. Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? It can be challenging to engage customers in my industry, as well as get acts of advocacy and content from them. The Influitive platform is like a bucket you can send your customers to in order to feed them your educational and support resources. Over time, the Influitive platform has helped me find customers that were willing to volunteer for reference calls and case studies. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Enterprise (\> 1000 emp.) 12/16/2021 "Love Influitive, love the community, love the support/team!" 5/5 What do you like best about Influitive? To be honest, this is my first company that I have worked in a Customer Marketing & Advocacy role. So Influitive is the only customer community I've ever known, but it's the only one I'll ever need. The platform is intuitive that I was able to quickly understand it and engage with our customers. I also love the ideas and support that I receive from being in Influitive's community! That along with the incredible support from our account and support teams have been critical to ensure we understand and are leveraging all aspects of Influitive. Review collected by and hosted on G2.com. What do you dislike about Influitive? No complaints from me. They are integrated or have extensions to all of the other marketing tech stack, so we have no complaints there! Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? There was a brief time that our invitations were needing to be manually pushed through and there was a SalesForce block, but the support team was on it and helped troubleshoot very quickly and stay in contact with updated along the way. Review collected by and hosted on G2.com. Show More 11/30/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Alexandra C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra C.") AC Alexandra C. Partner Marketing Specialist Enterprise (\> 1000 emp.) 8/24/2023 "Fantastic platform, amazing support team and great community!" 4.5/5 What do you like best about Influitive? The support team and my CSM are super helpful and very quick whenever I need something or have any questions. I also like the integrations with different platforms such as SFDC and appreciate that Influitive is constantly improving, adding new features, and asking for feedback from customers. It's easy to use and it's a good place for our members (partners) to interact and share knowledge. Review collected by and hosted on G2.com. What do you dislike about Influitive? I wouldn't say that there's something I dislike but rather that there are features that can be added for a better experience. Having the SFDC-Influitive mapping was a bit difficult in the beginning but we fixed that in collaboration with our internal IT team and Influitive's Support and Engineering teams. Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? Influitive is helping us to get closer to our partners and to understand how we can support them better. It allows our partners to know each other, share knowledge, and learn more about our products while having fun and earning points. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TC Ting Mei C. Advocacy Manager Enterprise (\> 1000 emp.) 12/5/2023 "Always innovating, great customer service" 5/5 What do you like best about Influitive? Influitive is, well, intuitive to use. I haven't used other tools for comparison, but it's been easy to replicate challenges, engage, and reward your advocates. They take your suggestions into account and are always improving the feature functions. Customer support teams are quick to respond and CSMs try to provide ideas to help raise your program to the next level. Review collected by and hosted on G2.com. What do you dislike about Influitive? As with any tech, glitches sometimes happen and it may take some time figure out why and fixes for them. Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? It scales our customer advocacy program and enables us to engage, activate, and reward our advocates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AB Abigail B. Mid-Market (51-1000 emp.) 12/8/2023 "Customer Advocacy Powerhouse" 5/5 What do you like best about Influitive? Aside from the stellar technology, the highlight of working with Influitive has to be the people who power the company. I'm supported every step of the way by my CSM, account manager, and any other internal team I get to work with. My company hosts fairly complex online summits/events, Influitive makes it so easy to transfer assets + information to and from our main hub \<\> event hubs. Review collected by and hosted on G2.com. What do you dislike about Influitive? I wish reporting was a bit easier to navigate. There is a TON of great information to sift through, but the UX within the reporting could be better. Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? As client marketer, the challenges I face daily are how to successfully turn clients into shining advocates. Influitive is the perfect spot to wrap all initiatives into one; community, references, referrals, events, webinars, etc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller BF Brittany F. Customer Advocacy Marketing Manager Mid-Market (51-1000 emp.) 8/3/2023 "A one-stop shop for all things customer advocacy!" 5/5 What do you like best about Influitive? Influitive is the only platform you need to build an efficient advocacy hub for customers. Through the platform, we have been able to connect with customers, allow them to provide us with product and company feedback, facilitate discussion groups, and create fun challenges, which are all gamified. It allows us to build our advocacy initiatives right into the platform, including the option to participate in case studies, speaker opportunities, testimonials, CABs, and more. The UI is fantastic and the support team is great. Review collected by and hosted on G2.com. What do you dislike about Influitive? Nothing at all! There are regular improvements, the account team is fantastic, issues are resolved quickly, and the product team communicates updates regularly. Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? Influitive has allowed us to become closer to our customers and enhance our outreach. It's a fantastic tool to not only bring our VIP customers and advocates into a community where they can interact with their peers, but also provides them an opportunity to participate in our advocacy initiatives and receive constant updates about our product from our team. I find the engagement is fantastic and we wouldn't have been able to have the insights we do without this platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Michael G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael G.") MG Michael G. Customer Advocacy Program Manager Enterprise (\> 1000 emp.) 8/2/2023 "The best in class for Advocacy and Community technology" 5/5 What do you like best about Influitive? Influitive is has by far the most useful features/functionalities when it comes to building an advocacy program or community. Their interface is intuitive and their reporting is in depth. Support has been incredible and they're always pulling us into ways to get more value from our program at no extra cost. Review collected by and hosted on G2.com. What do you dislike about Influitive? To make way for newer features, some old features could do with a lick of paint and there are some seemingly obvious things that could improve like being able to select all in a challenge view, but that being said I have no doubt that they're already looking to improve with the chat feature getting a huge overhaul recently among other older features seeing new light. Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? Influitive gives us a way to engage with our community. It helps us to identify potential promoters of our product, reward those already doing so and seamlessly report on every activity whereever they are in their advocacy journey. Influitive is also helping us to understand our customers more with tools to survey our customers or target them with content relevant to them specifically. We gather speakers, references, reviewers and beta testers among a lot of other things at a few clicks of a button and our advocates are extremely engaged. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kenzie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenzie H.") KH Kenzie H. Head of Customer Marketing Financial Services Mid-Market (51-1000 emp.) 6/6/2023 "One Stop Shop to Nurture Your Brand Advocates" 5/5 What do you like best about Influitive? The referral program and technology Influitive offers outshined all other vendors we reviewed. They automate the backend workflow and integrate with Salesforce. This makes it super easy for us to track all leads and follow up as quickly as possible. You also can customize individual referral pages based on specific campaigns you are running. Secondly, Influitive's segmentation capabilities are incredible–basically endless! We can ensure that all of our advocates are getting a unique, tailored experience because of our detailed segmentation. Review collected by and hosted on G2.com. What do you dislike about Influitive? There is not much to dislike about Influitive! Our experience has been great so far (client for over a year). I will say I would like to see more frequent product feature updates! Sometimes it feels a bit stagnant. Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? Influitive is helping us power our customer advocacy program by providing them with a centralized location to perform acts of advocacy. We have seen a 300%+ ROI thus far. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KM Kara M. Mid-Market (51-1000 emp.) 8/1/2023 "Easy to use platform, supportive company and great community of users" 4.5/5 What do you like best about Influitive? The company itself is always trying to grow and make the platform better for their customers. They are VERY engaged with their customers and I have been an influitive customer at THREE companies so far. Their commitment or engagement doesn't change based on what company you are with! Review collected by and hosted on G2.com. What do you dislike about Influitive? There are times where I just want a fast answer and wish I had a quicker way to figure it out. They have all sorts of discussions, FAQs, etc so its all there! I know a CSM can't be your support but wish I wasw able to quickly chat with them and ask a question. I also don't have the relationship with the CSM like my manager does. But overall not much I can say about disliking Influitive. Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? We do not have a great relationship with our customers. Right now our sales reps are the only ones with a relationship, so influitive is giving us better access to them and also helping us foster that relationship. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Influitive? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Influitive ](https://www.g2.com/products/jigsaw-interactive-influitive/discussions/new) RS Rosie Smith • Last activity almost 4 years ago Being new to advocacy do you have any tips and tricks you could share to the newbies that would help us grow the advocacy :) 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/30680-being-new-to-advocacy-do-you-have-any-tips-and-tricks-you-could-share-to-the-newbies-that-would-help-us-grow-the-advocacy) ![Aaron R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron R.") AR Aaron Rothschild • Last activity almost 4 years ago What kinds of components are installed? Can you connect referrals to salesforce opportunities? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/6320-how-does-influitive-integrate-with-salesforce) [ View all Discussions ](https://www.g2.com/products/jigsaw-interactive-influitive/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 18 months ### Average Discount 13% [ View More Pricing Information ](https://www.g2.com/products/jigsaw-interactive-influitive/pricing) Influitive Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_aa80ae4e414b588558d81d34e75bd23f/higher-logic-thrive.jpg "Product Avatar Image") Higher Logic Thrive 4.4/5(435) [ Compare Now ](https://www.g2.com/compare/higher-logic-thrive-vs-jigsaw-interactive-influitive) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_01579c73488020f0c47d7cfeb39b5338/bettermode.png "Product Avatar Image") Bettermode 4.7/5(117) [ Compare Now ](https://www.g2.com/compare/bettermode-vs-jigsaw-interactive-influitive) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be0164542c67c39c7bc0838e8740e642/gainsight-customer-communities.png "Product Avatar Image") Gainsight Customer Communities 4.4/5(273) [ Compare Now ](https://www.g2.com/compare/gainsight-customer-communities-vs-jigsaw-interactive-influitive) ##### ##### Influitive Features Community Building Member Profiles Customer Analytics Community Insights Community Engagement Analytics Downloadable Reports Community Management Community Feeds & Discussions Marketing Gamification Templates Behaviors Rewards [ View More Features ](https://www.g2.com/products/jigsaw-interactive-influitive/features) ##### Categories on G2 [Customer Advocacy](https://www.g2.com/categories/customer-advocacy)[Employee Advocacy](https://www.g2.com/categories/employee-advocacy)[Online Community Management](https://www.g2.com/categories/online-community-management) [Customer Advocacy](https://www.g2.com/categories/customer-advocacy)[Employee Advocacy](https://www.g2.com/categories/employee-advocacy)[Online Community Management](https://www.g2.com/categories/online-community-management)[Gamification](https://www.g2.com/categories/gamification) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which construction collaboration tools integrated with Autodesk Construction Cloud eliminate email transmittals and create a single source of truth for project data?](https://www.g2.com/discussions/which-construction-collaboration-tools-integrated-with-autodesk-construction-cloud-eliminate-email-transmittals-and-create-a-single-source-of-truth-for-project-data)[What application release orchestration tools have the best GitHub and GitLab integration out of the box so a DevOps team does not need custom connectors just to connect to its own repos?](https://www.g2.com/discussions/what-application-release-orchestration-tools-have-the-best-github-and-gitlab-integration-out-of-the-box-so-a-devops-team-does-not-need-custom-connectors-just-to-connect-to-its-own-repos)[What are the most trusted insurance policy administration systems by policy administrators at insurance carriers based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-insurance-policy-administration-systems-by-policy-administrators-at-insurance-carriers-based-on-user-reviews) [Best platforms for collaborative document editing](https://www.g2.com/discussions/what-are-the-best-platforms-for-collaborative-document-editing)[Top tools for managing candidate pipelines](https://www.g2.com/discussions/top-tools-for-managing-candidate-pipelines)[Pros and Cons Details](https://www.g2.com/products/jigsaw-interactive-influitive/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)