--- title: Influitive Reviews meta\_title: 'Influitive Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 396 reviews by the users' company size, role or industry to find out how Influitive works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 396 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Brand Advocacy url: https://www.g2.com/categories/brand-advocacy --- # Influitive Reviews & Product Details Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more. As they complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Easily visualize and report on all activities completed and the ROI of those activities, while integrating with your CRM and marketing automation platform to guide members through the entire customer journey. * * * Seller [Jigsaw Interactive](https://www.g2.com/sellers/jigsaw-interactive) Discussions [Influitive Community](https://www.g2.com/products/jigsaw-interactive-influitive/discuss) Languages Supported English Solution Type All-in-One Overview by Dylan Yip-Chuck Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 18 months [ View More Pricing Information ](https://www.g2.com/products/jigsaw-interactive-influitive/pricing) ## Top-Rated Alternatives [ ![Mighty Networks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mighty Networks") Mighty Networks 4.5/5(768) ](https://www.g2.com/products/mighty-networks/reviews) [ ![Higher Logic Thrive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Higher Logic Thrive") Higher Logic Thrive 4.4/5(435) ](https://www.g2.com/products/higher-logic-thrive/reviews) [ ![GaggleAMP](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GaggleAMP") GaggleAMP 4.4/5(382) ](https://www.g2.com/products/gaggleamp/reviews) [ View All Alternatives ](https://www.g2.com/products/jigsaw-interactive-influitive/competitors/alternatives) ## User Insights Average based on 396 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") AH Verified User in Human Resources Enterprise (\> 1000 emp.) 5/3/2022 "Lots of bugs but unique enough to be worth it" 3/5 What do you like best about Influitive? The ability to segment out your community into different groups, gamify your community to encourage specific actions, obtain in-depth reporting to prove ROI, and customize the content you show to different types of people really make Influitive the best choice in the industry for companies looking to do these primary things. Customer advocacy is one of the main benefits of using Influitive, and the team at Influitive is always extremely responsive and helpful. Review collected by and hosted on G2.com. What do you dislike about Influitive? There are so many bugs. We usually identify something that is broken or not working as expected about once a day. They are working on improving the platform, but the bugs can provide a poor experience for the tool admins and community members. Review collected by and hosted on G2.com. Recommendations to others considering Influitive: Be sure to have full buy-in from leadership and others on your team that can help you set up the system and integrate with all that your business does + the strategy. Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? We launched our very first community with Influitive and are testing the community over three months. We have only had it live for one week and have yet to see massive benefits (this will only come over time and it is not expected that we would see tons of benefits within the first week of launching), Review collected by and hosted on G2.com. Show More Response from Alex Ruddock of Influitive [Editedit](https://www.g2.com/survey_responses/influitive-review-6567763/official_response/edit) We are so sorry to hear that you have been experiencing issues during implementation. Sometimes, when custom work is involved, unforeseen issues pop up. We are taking steps to improve our processes and have executive visibility to ensure prompt action is taken. We apologize for any inconvenience and pledge that we will do everything we can to ensure your launch is a success and you see the ROI you’re looking for. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 5/5/2022 "wouldnt recommend for company based gamification, its ok for external" 2.5/5 What do you like best about Influitive? the options to create challenges, and the potential to target advocates based on a bunch of criteria that leverages boolean logic. Review collected by and hosted on G2.com. What do you dislike about Influitive? the need to define every thing as an advocate, and no ability to create groups of people that all fit a profile who can be targeted. Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? the ability to alert folks with new content that is posited as a challenge, which they get rewarded for, and improved engagement with new content in real time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Barbara F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Barbara F.") BF Barbara F. EMEAR Influencer Manager Enterprise (\> 1000 emp.) 5/22/2020 "Truly innovative, but the platform (and specially the app) needs improvements!" 3/5 What do you like best about Influitive? It's the most innovative and complete customer marketing solution in the market. The concept is great: fun, easy to administrate and easy to proof return on investment. The team is amazing, specially the Influitive Services team: professional, knowledgable, responsive, proactive, creative, and fun to work with. Review collected by and hosted on G2.com. What do you dislike about Influitive? The platform still needs quite a lot of improvements: the UI/UX has been flagged as deficient directly by my customers, specially in the app. It's sometimes unstable, having to raise support tickets for bugs. The administration is very manual when your program starts to scale. Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? Mobilizing customer advocates to be an influential voice in the marketplace at big scale, diversifying customer content: from traditional PDF Case Studies to all types of User Generated Content. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 2/18/2020 "A Great Tool, but Unfortunately One That Motivates Customers to "Play the Game"" 3/5 What do you like best about Influitive? The targeting functionality within Influitive is absolutely stellar. Really there are numerous ways to isolate and target customers and really guide their customer journey through your advocacy program. The functionality the tool natively holds to enable a customer to work their way through an advocate lifecycle is stellar to say the least. Review collected by and hosted on G2.com. What do you dislike about Influitive? SalesForce integration and support is severely lacking. We've had numerous support issues in trying to make sure that SF and Influitive talk correctly to each other. This is definitely not a tool you want to use if your organization has had numerous mergers/acquisitions and your SalesForce database isn't spotless. Secondly, though this tool provides a great platform for customers and advocates, we've struggled to realize any sense of ROI over the last two years. Yes, we obtain a review here, a reference there, and an occasional social share - but customers are incentivised to do so only so they get points. That's the whole purpose of this tool. That's not advocacy. That's buying affection and unfortunately it has shown. It's the "if you give a mouse a cookie" scenario. Top "advocates" refuse to do anything down the road unless more and more is put on the table. That's not brand love. That's finding customers you can buy to spread good cheer. Not 100% of our advocates fall in this category, but we've had great issue in building up a true advocate base with Influitive. Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? We're trying to build a loyal advocate community in hopes of gathering reviews, quotes, testimonials, case studies, customer sales references, etc. We've been able to obtain several quotes, blog bits, etc. from customers who have interacted with us. Review collected by and hosted on G2.com. Show More Response from Alex Ruddock of Influitive [Editedit](https://www.g2.com/survey_responses/influitive-review-4119551/official_response/edit) Thank you for your insights! First, to address your Salesforce concerns, we know that this can be challenging especially when dealing with a complex instance. We will shortly be releasing a new version of our AppExchange package, and we hope that this will help to address some of your concerns and improve the overall experience, especially for our enterprise customers. Next, our ROI tool can be customized to your business, we'd be happy to consult on how to personalize this tracking and make it more effective for you. Finally, we believe in a holistic approach to advocacy where points and rewards are just a couple of possible motivators. There are certain personas who are only motivated by rewards that have a monetary value. As you have found, these people are not always what we can call “advocates.” Adding other types of rewards and opportunities that appeal to members’ desire for access, education, and power can provide value without the hefty price tag of gift cards. We encourage you to get in touch with your CSM or our Services team to discuss how to discover more about your true advocates, where to find them, and what motivates them. We would love to help in any way that we can and make you and your program as successful as possible. Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 10/18/2017 "Not so great" 2.5/5 What do you like best about Influitive? It helps me automate and streamline acts of advocacy Review collected by and hosted on G2.com. What do you dislike about Influitive? The UX/UI generally is super clunky. The system has CONSTANT outages and bugs. It's really frustrating to have to work around the system that's supposed to be enabling you. The email functionality is laughable - they send daily challenge digest emails "every day at 12pm EST", but more often they're sent around 3pm, and once they were sent at 7pm, which is unacceptable. When I wrote in to support, I was told that it's simply because of their server capacity - the more emails being sent, the longer the delays. Well, we've been experiencing consistent delays for the 1.5 years I've been using Influitive, so they should prooobably look into maybe getting some more servers??? It also feels like product updates are few and far between. And when they do release an update, it's for something trivial or not super impactful. I wish I knew what was on their roadmap long-term, because what has been released isn't promising. Review collected by and hosted on G2.com. Recommendations to others considering Influitive: There are probably better solutions out there. Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? Advocate marketing Review collected by and hosted on G2.com. Show More 4/8/2019 Validated ReviewerIncentivizedSource: G2 invite ![Emily E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily E.") EE Emily E. Customer Marketing Specialist Non-Profit Organization Management Mid-Market (51-1000 emp.) 10/18/2016 "Influitive is our chance to provide white glove service" 3/5 What do you like best about Influitive? Influitive offers our customers a fun way to engage with our content, essentially gamifying their interaction with our company and making it FUN for them. It also: - Rewards our customers for activities that they do on a regular basis anyway (reading blogs, sharing on social, providing product feedback, providing testimonials and case studies) - Provides our customers with an "exclusive Members-only community", and a place to facilitate industry discussions with peer-to-peer feedback. - Creates opportunities for our customers that they never knew existed and never thought possible to attain. - Allows our company to gain remain in tune with what our customers think, feel, want, and need. - Support staff is helpful and quick to respond. Review collected by and hosted on G2.com. What do you dislike about Influitive? - Onboarding was a little clunky, but we got through it. - Wish there were more real examples to reference as we were building our hub. - There are quite a few basic customizations that could be made (their Trello board is monitored regularly and updated frequently, so you're definitely able to add your suggestions there!). Review collected by and hosted on G2.com. Recommendations to others considering Influitive: Don't be afraid to ask questions. Their Support team is super responsive, and our sales rep (pre-purchase) and account rep (post-purchase) were knowledgeable and responsive to any and all questions we asked (and still ask!). Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? We are utilizing Influitive as a means to advance our profession through shared knowledge, open dialogue, and united passions. We have realized that Influitive will also allow our employees to engage on a more personal, community level with our Members. Review collected by and hosted on G2.com. Show More 6/12/2018 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Scott F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott F.") SF Scott F. HEAD of SAP HANA International Customer Community Computer Software Enterprise (\> 1000 emp.) 7/5/2018 "Good Advocate" 2.5/5 What do you like best about Influitive? Gamification concept is very good and allows you to have fun while adding value in social networking arena around the solution or product areas you ate working with. Review collected by and hosted on G2.com. What do you dislike about Influitive? Does not work well with IE browser, Have had some issues getting the clicks to appear on the screen, keeps asking me to re-login. Meant for iOS & works great on iPhone. Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? Getting the community audience to participate in our programs. We have seen a good amount of participation but only at the top levels, e.g. only 2 percent of the group actually are active. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite KW Kelly W. English Teacher E-Learning Enterprise (\> 1000 emp.) 12/28/2017 "The hub is more confusing to use than standard social media." 3/5 What do you like best about Influitive? I like that there are several areas to navigate- forums, and activities. It is colorful and engaging. Review collected by and hosted on G2.com. What do you dislike about Influitive? It is not intuitive to use and to find older messages that may have useful information. I find that the forums are challenging to navigate and search for relevant or helpful information. Review collected by and hosted on G2.com. Recommendations to others considering Influitive: need assistance in educating users Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? I am using it to communicate to the home office. It is the primary resource for airing concerns that independent contractors have where we know the home office will read and be made aware. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") UE Verified User in E-Learning Enterprise (\> 1000 emp.) 2/18/2018 "Stay connected on the Go" 3/5 What do you like best about Influitive? This is a great app that allows me to stay connected to the VIPKID community while on the go. I can participate in discussions, check updates, post a question and check for responses, or complete challenges. Review collected by and hosted on G2.com. What do you dislike about Influitive? Uploading pictures from my phone is cumbersome, and sometimes almost impossible. Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? I don't have time to participate in discussion forums while sitting in front of my computer, but with this app, I can take part from anywhere - waiting for an appointment, sitting on a bus, or in an airport. I love the face that it allows me to take my community with me. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite RP Rainah P. Teacher Education Management Enterprise (\> 1000 emp.) 12/29/2017 "Hub needs Facelift!" 3/5 What do you like best about Influitive? I love the challenges aspect of the hub. It could be a really great thing! Review collected by and hosted on G2.com. What do you dislike about Influitive? I have the hardest time navigating the forums. I will write something and never be able to find it again. :( Review collected by and hosted on G2.com. Recommendations to others considering Influitive: The search bar is very helpful, but doesn't provide enough assistance. I often lose information on the hub. Review collected by and hosted on G2.com. What problems is Influitive solving and how is that benefiting you? The rewards are very motivating. Having challenges that benefit the business and consumers are really rewarding for all. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Influitive? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Influitive ](https://www.g2.com/products/jigsaw-interactive-influitive/discussions/new) RS Rosie Smith • Last activity almost 4 years ago Being new to advocacy do you have any tips and tricks you could share to the newbies that would help us grow the advocacy :) 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/30680-being-new-to-advocacy-do-you-have-any-tips-and-tricks-you-could-share-to-the-newbies-that-would-help-us-grow-the-advocacy) ![Aaron R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron R.") AR Aaron Rothschild • Last activity almost 4 years ago What kinds of components are installed? Can you connect referrals to salesforce opportunities? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/6320-how-does-influitive-integrate-with-salesforce) [ View all Discussions ](https://www.g2.com/products/jigsaw-interactive-influitive/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 18 months ### Average Discount 13% [ View More Pricing Information ](https://www.g2.com/products/jigsaw-interactive-influitive/pricing) Influitive Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_aa80ae4e414b588558d81d34e75bd23f/higher-logic-thrive.jpg "Product Avatar Image") Higher Logic Thrive 4.4/5(435) [ Compare Now ](https://www.g2.com/compare/higher-logic-thrive-vs-jigsaw-interactive-influitive) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_01579c73488020f0c47d7cfeb39b5338/bettermode.png "Product Avatar Image") Bettermode 4.7/5(117) [ Compare Now ](https://www.g2.com/compare/bettermode-vs-jigsaw-interactive-influitive) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be0164542c67c39c7bc0838e8740e642/gainsight-customer-communities.png "Product Avatar Image") Gainsight Customer Communities 4.4/5(273) [ Compare Now ](https://www.g2.com/compare/gainsight-customer-communities-vs-jigsaw-interactive-influitive) ##### ##### Influitive Features Community Building Member Profiles Customer Analytics Community Insights Community Engagement Analytics Downloadable Reports Community Management Community Feeds & Discussions Marketing Gamification Templates Behaviors Rewards [ View More Features ](https://www.g2.com/products/jigsaw-interactive-influitive/features) ##### Categories on G2 [Customer Advocacy](https://www.g2.com/categories/customer-advocacy)[Employee Advocacy](https://www.g2.com/categories/employee-advocacy)[Online Community Management](https://www.g2.com/categories/online-community-management) [Customer Advocacy](https://www.g2.com/categories/customer-advocacy)[Employee Advocacy](https://www.g2.com/categories/employee-advocacy)[Online Community Management](https://www.g2.com/categories/online-community-management)[Gamification](https://www.g2.com/categories/gamification) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which construction collaboration tools integrated with Autodesk Construction Cloud eliminate email transmittals and create a single source of truth for project data?](https://www.g2.com/discussions/which-construction-collaboration-tools-integrated-with-autodesk-construction-cloud-eliminate-email-transmittals-and-create-a-single-source-of-truth-for-project-data)[What application release orchestration tools have the best GitHub and GitLab integration out of the box so a DevOps team does not need custom connectors just to connect to its own repos?](https://www.g2.com/discussions/what-application-release-orchestration-tools-have-the-best-github-and-gitlab-integration-out-of-the-box-so-a-devops-team-does-not-need-custom-connectors-just-to-connect-to-its-own-repos)[What are the most trusted insurance policy administration systems by policy administrators at insurance carriers based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-insurance-policy-administration-systems-by-policy-administrators-at-insurance-carriers-based-on-user-reviews) [Best platforms for collaborative document editing](https://www.g2.com/discussions/what-are-the-best-platforms-for-collaborative-document-editing)[Top tools for managing candidate pipelines](https://www.g2.com/discussions/top-tools-for-managing-candidate-pipelines)[Pros and Cons Details](https://www.g2.com/products/jigsaw-interactive-influitive/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)