1. [Home](https://www.g2.com/) 2. ... 3. [Jewelry Store Management Software](https://www.g2.com/categories/jewelry-store-management) 4. [Jewel Mate Discussions](https://www.g2.com/products/jewel-mate/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2b38c34ac1ab5fc8b29cbfd0b544d68f/jewel-mate.png "Product Avatar Image") ](/products/jewel-mate/reviews) [ Jewel Mate ](/products/jewel-mate/reviews) (2)4.5/5 JewelMate JM20 Enterprise Jewelry Software JewelMate JM20, developed by Logic Mate, is the next generation of jewelry business management software built on the trusted foundation of our legacy software, Jewel Mate, and enhanced with modern technology to meet the demands of today’s jewelry retailers, wholesalers, manufacturers, and estate dealers. Designed specifically for the jewelry industry, JewelMate JM20 provides a complete enterprise solution that streamlines every aspect of your business. From advanced inventory management and integrated Point of Sale (POS) to Accounts Payable, Accounts Receivable, repairs, memo, consignment, production, and powerful business intelligence reporting, JM20 gives you the tools to operate efficiently and grow confidently. With seamless integrations, e-commerce synchronization, customer relationship management, cloud capabilities, white-glove implementation, and industry-leading support, JewelMate JM20 delivers the performance, reliability, and flexibility that jewelry businesses have trusted for decades. CRM-Ai™ (Requires JewelMate JM20 Retail) CRM-Ai™ is the intelligent customer engagement platform designed exclusively for JewelMate JM20 users. Developed after years of working closely with jewelry retailers, CRM-Ai transforms the way you connect with customers. Capture customer information in seconds, communicate effortlessly through WhatsApp and SMS, and access your inventory securely from the cloud on any device, anywhere. CRM-Ai empowers your team with powerful features including: • Fast customer enrollment and profile management • WhatsApp and SMS marketing and communication • Mobile access to inventory and customer information • Daily sales summaries and performance reports • Integrated messaging and customer engagement tools • Including Text-to-Pay and Quick POS CRM-Ai helps you build stronger customer relationships, increase sales opportunities, and deliver a modern jewelry shopping experience. Logic Mate E-Commerce Solutions Take your jewelry business beyond the showroom with Logic Mate's fully integrated E-Commerce Solutions. Our professionally designed jewelry websites are crafted to showcase your brand, engage customers, and maximize online sales. Each website is built with jewelry-specific marketing strategies, intuitive navigation, and a seamless shopping experience from product discovery through checkout. Best of all, your online store works hand-in-hand with JewelMate JM20, ensuring inventory, pricing, customers, and orders remain synchronized between your website and your retail operation. Whether you're launching your first online store or upgrading an existing website, Logic Mate provides the technology and expertise to help your business succeed online. Powerful Industry Integrations JewelMate JM20 is built to connect your business with the tools you rely on every day. Our growing ecosystem of integrations includes payment processing, e-commerce platforms, accounting solutions, insurance providers, shipping services, marketing tools, and other industry-specific technologies. By creating a seamless flow of information across your business, JewelMate JM20 eliminates duplicate work, improves accuracy, and helps you deliver exceptional customer experiences while increasing operational efficiency. At Logic Mate, we continue to invest in new integrations and emerging technologies to ensure your jewelry business stays competitive in an ever-evolving marketplace. Show More * * * ### 50.0 Nps Score Already have Jewel Mate? ### All Jewel Mate Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Jewel Mate used for? ](/discussions/what-is-jewel-mate-used-for) What is Jewel Mate used for? [ Jewelry Store Management Software ](https://www.g2.com/tags/jewelry-store-management-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Jewel+Mate+questions+and+get+answers+from+expert+users+in+our+Jewel+Mate+Discussions+section.&title=Jewel+Mate+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjewel-mate%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Jewel+Mate+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjewel-mate%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjewel-mate%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Jewel+Mate+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fjewel-mate%2Fdiscuss%0aAsk+Jewel+Mate+questions+and+get+answers+from+expert+users+in+our+Jewel+Mate+Discussions+section.) 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