Serhat B.
SB
Serhat B.
Business Development Specialist
Small-Business (50 or fewer emp.)
"Jetlink is positioned as the A.I. powered communication platform."
5/5
What do you like best about Jetlink Conversational AI Platform?

Very easy to use, they quickly organize all the changes we want. The reports they provide are quite sufficient. The employees are really friendly and offer very good support. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Nothing comes to mind! As long as we work, I hope it will continue like this. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Jetlink allows us to quickly control our lead flow and is a useful tool to improve customer experience. Review collected by and hosted on G2.com.

Çiğse G.
ÇG
Çiğse G.
Board Member
Small-Business (50 or fewer emp.)
"We are closer to our customers thanks to Jetlink."
4.5/5
What do you like best about Jetlink Conversational AI Platform?

Supportive Jetlink team and very easy product use. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

We haven't experienced something we don't like so far. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Thanks to Jetlink, our customers' can reach us easily. Review collected by and hosted on G2.com.

VY
Volkan Y.
Business Development
Mid-Market (51-1000 emp.)
"They are closely related to everything."
5/5
What do you like best about Jetlink Conversational AI Platform?

They took a close interest in every issue that came up during the chatbot process and produced solutions in the shortest possible time. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Some problems took a long time to resolve. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Allows customers to solve their problems without calling the contact center Review collected by and hosted on G2.com.

MU
Mustafa U.
Business Development Expert
Small-Business (50 or fewer emp.)
"Fast support and very good customer care for a good product"
5/5
What do you like best about Jetlink Conversational AI Platform?

Dashboard screen, 7/24 support,efficient cooperation Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Not for now, I hope not. Never lacking in existing support for a better business. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

. Review collected by and hosted on G2.com.

Yasin Baran E.
YE
Yasin Baran E.
HR Analytics and Performance Management Assistant Specialist
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very talkative and handy HR assistant"
5/5
What do you like best about Jetlink Conversational AI Platform?

They were very helpful and friendly team Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

There is nothing we don't like so far. Everything goes pretty well as we planned. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Some of the benefits that we can mention are;

Most of the questions of the employees have been answered in seconds. For a wide scale company, this is the most important benefit that we have with Jetlink. HR is always there when they in need.

Employees handle almost everything within the bot without navigating through the pages. This saves them time and makes them happy.

We can also send mass messages without skipping anyone easily thanks to Jetlink. Review collected by and hosted on G2.com.

Yasin Y.
YY
Yasin Y.
m
Mid-Market (51-1000 emp.)
"You can trust Jetlink when it comes to customer satisfaction"
5/5
What do you like best about Jetlink Conversational AI Platform?

The user interface is very easy to use and the changes we want are made very quickly Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Nothing to dislike so far, I hope not in the future Review collected by and hosted on G2.com.

Recommendations to others considering Jetlink Conversational AI Platform:

Answering their needs in seconds has always been something our members seek. Thanks to Jetlink, we have our Chatbot, which handles around 40k incoming messages every month, not only on the website but WhatsApp as well. With WhatsApp Business API integration, the members can reach out to us in several channels. Macfit Chatbot can answer approximately 170 different topics and also chit-chat with customers. You can trust Jetlink when it comes to customer satisfaction. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

We have become much more accessible and we can respond to our member's questions and requests very quickly. Review collected by and hosted on G2.com.

SG
Sercan G.
Online Banking Product Manager
Enterprise (> 1000 emp.)
"Endless possibilities with a bit of creativity..."
5/5
What do you like best about Jetlink Conversational AI Platform?

The platform has a lot of features and the most interesting ones are the ones which still not discovered. You can shape it with your or the company's interests. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Just like all the other platforms, It might need some time to develop, test and release new features, functions etc. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

When a user logged in to our Online Banking platform, we could either welcome them with a basic message or show them the info and campaigns which might persuade them to buy our products immediately :) Review collected by and hosted on G2.com.

Hazal S.
HS
Hazal S.
Digital Experience Specialist
Mid-Market (51-1000 emp.)
"Excellent service and people!"
5/5
What do you like best about Jetlink Conversational AI Platform?

Jetlink Conversational AI Platform allows us to be connected with our customers 24/7. We are able to create leads, activate proactive pop-ups and save our call centre many hours by activation Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Nothing comes to mind! I am very pleased with the service and the team's continuous support. Review collected by and hosted on G2.com.

Recommendations to others considering Jetlink Conversational AI Platform:

I highly recommend the Jetlink Conversational AI Platform! Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

It would be impossible to answer all of the questions without Jetlink Conversational AI Platform. We are able to connect our customers with digital dealers and schedule appointments with just a few clicks. We are able to target customers who intent to leave our site by proactive messages. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Continuous development with great support team."
5/5
What do you like best about Jetlink Conversational AI Platform?

It ensures the fastest reply to the customer, and it's easy to manage and get results. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Sometimes, it takes time to implement new scenarios. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

It is beneficial to reply to customers' simple questions in seconds. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Great Product For Engagement With Users"
4.5/5
What do you like best about Jetlink Conversational AI Platform?

First of all, it is very easy to use. Too many features in it that make it possible for whatever you want to build in terms of chatbot process Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

I don't have any honestly. Whenever I need support they are there Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

We have a very special and important feature for the business and at the end of the form, we want users to make reservations. If they have any questions on their mind that block making a reservation they simply use a chatbot to ask further questions. So that increased our conversion Review collected by and hosted on G2.com.