Continious Learning/Development

Customer Focus

User Friendly Review collected by and hosted on G2.com.

We dont have a general issue to share

We would like to hear healthcheck / system performance analysis based on our experience in 3-4 years period Review collected by and hosted on G2.com.

Whether it's serious intent management or report organization, it helps a lot. Excellent convenience has been provided for customers and it has made our internal reports much more explainable. Review collected by and hosted on G2.com.

Since I don't see any issues, I'm skipping this part. Review collected by and hosted on G2.com.

Various reports and detailed displays in the admin panel are very helpful in analyzing the chatbot. The chatbot's performance in matching intent related to language detection is really very successful. Review collected by and hosted on G2.com.

I am very satisfied with the platform's performance. Review collected by and hosted on G2.com.

Actions are being taken very quickly. Employees are friendly and offer very good support. Review collected by and hosted on G2.com.

There is nothing we don't like so far... Review collected by and hosted on G2.com.

Language of use, ease of application, and user-friendly approach. Review collected by and hosted on G2.com.

Working on more human-like experiences Review collected by and hosted on G2.com.

I would like to shout out Ozan Can Köseley and Kaan Tezgel for their outstanding customer management skills, for being incredibly patient and understanding of myself and my company as we work through all of this, and for really getting to know our business to customize our Jetlink experience fully. They have gone above and beyond to ensure that we get the most out of this incredible tool. Couldn't have asked to work with a better organization! Review collected by and hosted on G2.com.

Can't complain! Due to unexpected circumstances, there were many delays and processes to be done on our side before implementation. They were so patient through all that. Review collected by and hosted on G2.com.

AI-powered capabilities, ease of entegration, customization, process consulting, analytics and reporting. There is nothing more enjoyable than co-operating and co-creating with a well-educated, engaged and innovative team. Review collected by and hosted on G2.com.

The disadvantages are not related to Jetlink, but the technology is still very new, with innovations being announced all the time. Some things can be solved with existing technology, and when more effective solutions are introduced in the AI world, it may be necessary to iterate again. Review collected by and hosted on G2.com.

Streamlined interactions, innovative solutions, versatile functionality, reliable performance—Jetlink excels in every aspect! Review collected by and hosted on G2.com.

The interface feels outdated, lacking modern aesthetics and intuitive navigation, hindering user experience. Review collected by and hosted on G2.com.

The product develops with learnings and provides better answers to customers.

It is easy to implement changes or new features. Review collected by and hosted on G2.com.

Controlling interface is already very easy to use but can be simplified further. Review collected by and hosted on G2.com.

-Being able to train and educate bots' answers according to your industry.

- Always adaptong to new tech and trends

- Fast paced and very hepful team makes all your management a lot easier. Review collected by and hosted on G2.com.

Reporting tools might have been better.

Although they are adequate, there is still room for development Review collected by and hosted on G2.com.