Verified User in Automotive
UA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Helpful for website visitors"
4.5/5
What do you like best about Jetlink Conversational AI Platform?

The integration on our website is working well. It has never disappeared or appeared truncated. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

The conversations may be more intuative. We are working for an Agentic AI right now for that. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Some users are not tend to look for pages in our webpage and ask directly to Chatbot. Location posts also working fine to show creatives. Review collected by and hosted on G2.com.

Ece K.
EK
Ece K.
Digital Marketing Assistant Specialist
Enterprise (> 1000 emp.)
"Efficient, user-friendly, and highly effective"
5/5
What do you like best about Jetlink Conversational AI Platform?

The platform is very easy to use, integrates seamlessly with our website, and provides fast, accurate responses that improve customer experience. Their support team is also responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

So far, we haven't encountered any major issues. Occasionally, more customization options for the chatbot interface would be helpful, but overall, the experience has been very positive. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Jetlink helps us reduce the workload on our customer support team by handling routine inquiries efficiently. It ensures that users get instant responses 24/7, which improves customer satisfaction and increases engagement on our website. Review collected by and hosted on G2.com.

Eylül B.
EB
Eylül B.
SSH Sorumlu Uzman
Enterprise (> 1000 emp.)
""Overall a satisfactory experience""
5/5
What do you like best about Jetlink Conversational AI Platform?

The aspect of Jetlink that I like the most is that it doesn't lose context in conversations. When a user refers to a previous conversation, the system can understand it. Additionally, the no-code flow design allowed me to quickly produce prototypes even without a technical team. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

"We are generally satisfied with the platform, but simplifying the user interface and having more detailed reporting options could improve the experience." Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

"Jetlink Interactive Artificial Intelligence Platform automates customer communication processes, providing fast and accurate responses; thus, it both increases customer satisfaction and contributes to operational efficiency." Review collected by and hosted on G2.com.

Nur A.
NA
Nur A.
Digital Marketing Communication Senior Specialist
Mid-Market (51-1000 emp.)
"Jetlink is Very Easy to Use and a Quickly Adaptable Chatbot"
5/5
What do you like best about Jetlink Conversational AI Platform?

Jetlink is very easy to use. UI is very user friendly. Also, when we teach our product's technical capabilities to the chatbot , it's AI can create very accurate further responses. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Fallback responses should be checked regulary, otherwise the rates can increase suddenly. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Client questions are easily answered, without the clients trying to find the answer in the website. Review collected by and hosted on G2.com.

Ufuk B.
UB
Ufuk B.
Digital Experience and Service Design Manager
Mid-Market (51-1000 emp.)
"Quick and excellent support service"
5/5
What do you like best about Jetlink Conversational AI Platform?

They have a team that responds rapidly to requests and is ready to support you at any time. They are constantly enhancing the product and are highly open to development Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

This product is extremely sufficient for you to provide excellent service. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Responding and reporting thousands of customer requests from one place with lower cost and higher efficiency through a multi-channel platform Review collected by and hosted on G2.com.

Berk Y.
BY
Berk Y.
Data Engineer
Enterprise (> 1000 emp.)
"A Reliable Platform/Bot for Production Processes Support"
5/5
What do you like best about Jetlink Conversational AI Platform?

Jetlink's platform offers natural language understanding, providing accurate and context-aware responses. Its seamless integration with our systems has significantly improved our teams's efficiency and reduced solution times. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Currently, we are satisfied with the platform's performance. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

We use it as an assistant to help our teams within the company. Thanks to this assistant, users can get instant answers to their questions. Review collected by and hosted on G2.com.

İpek G.
İG
İpek G.
System Development Support Specialist
Enterprise (> 1000 emp.)
"A great application with perfect harmony, alternative solutions and fast approach"
5/5
What do you like best about Jetlink Conversational AI Platform?

It is very active, especially in terms of access. All requests are quickly resolved. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Everything is fine now,I am getting the result of all my demands. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

There are many different topics that come from our customers. It allows us to easily understand the differences and respond quickly to relevant questions. It also helps us promote our products. Review collected by and hosted on G2.com.

gulcin d.
GD
gulcin d.
Unit Supervisor of CX
Small-Business (50 or fewer emp.)
"A good solution partner"
5/5
What do you like best about Jetlink Conversational AI Platform?

an excellent business solution partner that approaches processes almost like a teammate, supporting brand strength with new suggestions. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

This platform is more clever than us:))) Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

It accurately answers all questions and inquiries about our products and services at any time, on any day of the week. This gives us great flexibility. Review collected by and hosted on G2.com.

Sezen S.
SS
Sezen S.
Chatbot Tasarım ve Geliştirme Uzmanı
Mid-Market (51-1000 emp.)
"Easy interface and wide integration options"
5/5
What do you like best about Jetlink Conversational AI Platform?

Offering an interface that is very easy to use with different artificial intelligence models and flexible integration options, in addition to detailed reporting features, provides Multinet Up with very valuable insights :) Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Sometimes we really feel the lack of mood analysis. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

In addition to NLP technology, we can create faster chatbots with LLM. Review collected by and hosted on G2.com.

Emre B.
EB
Emre B.
Freelance
Enterprise (> 1000 emp.)
"Çetaş Automotive Chatbot Project"
5/5
What do you like best about Jetlink Conversational AI Platform?

If we find the relevant intents and categories through the platform, downloading the Excel lists quickly and easily is valuable for us. At the same time, the variety of parameters for various integrations and scenarios is satisfactory. We are satisfied with customer support so far. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

When I compare it to other AI platforms, the fiction platform is very complicated and cumbersome. I would expect a simpler drag-and-drop panel interface like Jetlink. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

We can provide users with the information they need through a simple integration and findings of many brands and our branches. With its user-focused design, I believe it responds to and guides users' requests correctly. Review collected by and hosted on G2.com.