Michael B.
MB
Michael B.
Head Baseball Coach
Small-Business (50 or fewer emp.)
"Easy Parent Communication, Scheduling, and Player Payments"
4.5/5
What do you like best about Jersey Watch?

I like the ability to communicate with my parents and players. I like my schedule being in the website and the ability of my players to pay using the features of the site. Review collected by and hosted on G2.com.

What do you dislike about Jersey Watch?

The downside that I see is the inability to change the original schedule without creating a whole new calendar(schedule) Review collected by and hosted on G2.com.

Response from Kelly Kuritar of Jersey Watch

Thanks for the review, Michael! Glad to hear communication, scheduling, and payments have all been helpful for your program. Keeping everything in one place and making it easy for families to stay on track is exactly what we aim for.

We also hear your feedback on editing schedules. That’s a great callout, and it's something we’ll continue to improve! If you ever want help managing schedule updates or anything else, feel free to reach out to us at help@jerseywatch.com!

Libby L.
LL
Libby L.
Small-Business (50 or fewer emp.)
"Simplifies Program Management with Ease"
4/5
What do you like best about Jersey Watch?

I like how easy Jersey Watch is to use. It's simple to navigate, create, and individualize. The platform also simplifies processes, as we no longer have to handle money, making it easier on teachers and coaches. I also appreciate the refund processes, which allow us to refund students if they are unable to attend. The initial setup was very easy, which helped us a lot. Review collected by and hosted on G2.com.

What do you dislike about Jersey Watch?

If we could have parents create a 'cart' when checking out. Then they wouldn't have to check out multiple times. Review collected by and hosted on G2.com.

Response from Kelly Kuritar of Jersey Watch

Thanks for the review, Libby, we really appreciate it! Glad to hear Jersey Watch has made things easier for your team, especially with payments, refunds, and simplifying things for your coaches and teachers. Love that setup was smooth too.

We also hear you on having a cart-style checkout. That’s a great suggestion and it’s already on our list, so we’ll be sure to reach out if there are any updates there.

If you ever need anything, feel free to reach out to us at help@jerseywatch.com. We’re happy to help!

Peggy L.
PL
Peggy L.
volunteer social committee
Mid-Market (51-1000 emp.)
"Wonderful, Fast Customer Service That Always Helps"
5/5
What do you like best about Jersey Watch?

Everyone in customer service is wonderful, very quick to respond and explain any issues we may have. Review collected by and hosted on G2.com.

What do you dislike about Jersey Watch?

There really wasn't anything that we dislike so far Review collected by and hosted on G2.com.

Response from Kelly Kuritar of Jersey Watch

We really appreciate the review, Peggy! We’re glad to hear our team has been quick to respond and helpful when questions come up. That’s exactly the experience we want to provide!

If there’s ever anything you need, feel free to reach out to us at help@jerseywatch.com. We’re always happy to help!

K M.
KM
K M.
Treasurer
Small-Business (50 or fewer emp.)
"Fast Email Responses and Truly Helpful Support Reps"
5/5
What do you like best about Jersey Watch?

The fast responses to emails. The reps are all very helpful. Review collected by and hosted on G2.com.

What do you dislike about Jersey Watch?

There is not much I can think of that I dislike. Review collected by and hosted on G2.com.

Response from Kelly Kuritar of Jersey Watch

Thank you so much for the kind review! We're really glad to hear that you've had a great experience with our support team. Providing fast, helpful responses is something we work hard on, so it's wonderful to know it's made a difference.

We're also happy we've been able to help with things like refunds and spreadsheets. If there's ever anything else we can help with, just reach out to help@jerseywatch.com. We're always happy to help!

Robert I.
RI
Robert I.
Digital Design teacher
Small-Business (50 or fewer emp.)
"Effortless Management for Youth Clubs"
4/5
What do you like best about Jersey Watch?

I like that the interface of Jersey Watch is really easy to use. Sending information out with texts and emails through the website is very easy, making it simple to inform our users. The initial setup was super easy, thanks to Sierra who made things straightforward. The team was also very helpful. Review collected by and hosted on G2.com.

What do you dislike about Jersey Watch?

I wish that you wouldn't lose money refunding people due to the processing fee. I also wish that you had more text messages per month. Review collected by and hosted on G2.com.

Response from Kelly Kuritar of Jersey Watch

Thanks for the awesome review, Robert! Glad to hear the platform has been easy to use and that communication through texts and emails has made things simpler for you and the Winter Park Basketball Club. We’ll make sure Sierra sees your shoutout too!

We also hear you on refunds and text message limits. Processing fees aren’t returned on refunds because the amount needs to be processed again through Stripe, but we understand the frustration there. For messaging, since you’re on the Plus plan, you could upgrade to the Pro plan if you need more texts consistently. If it’s just a one-off situation, feel free to reach out to us at help@jerseywatch.com and we’re happy to help!

Renee H.
RH
Renee H.
Small-Business (50 or fewer emp.)
"Streamlined Nonprofit Management with Flexible Payment Options"
5/5
What do you like best about Jersey Watch?

I like the option for payment plans and split payments. It's valuable for us to offer our parents an easier way to pay. I also like that the customer support is extremely responsive, making it easier for me to get answers to my questions a little bit more quickly. The initial setup was extremely easy. Review collected by and hosted on G2.com.

What do you dislike about Jersey Watch?

The limitation to use only Stripe for payments is frustrating. I would like the option to use other platforms like Square, Zelle, Venmo, Cash App, or other payment types. Review collected by and hosted on G2.com.

Response from Kelly Kuritar of Jersey Watch

Thanks for sharing this, Renee. We really appreciate it! We’re glad to hear payment plans and split payments have been helpful for your families, and that setup and support have been smooth and responsive for you.

We also understand the frustration around payment options. While we currently use Stripe to keep things secure and streamlined, we’re continuing to expand what’s available. Apple Pay is on the way, and you can follow along with updates here > www.jerseywatch.com/product-updates

If there’s anything we can help with in the meantime, feel free to reach out to us at help@jerseywatch.com.

JD
Jeff D.
Director, Baseball Operations
Small-Business (50 or fewer emp.)
"Fantastic Platform for Sports Organizations!"
5/5
What do you like best about Jersey Watch?

We’ve had a great experience with Jersey Watch. The ability to offer online registration has been a huge win for our families and participants — it’s simple, convenient, and makes the whole process run smoothly.

Editing and updating our website is quick and easy, which saves us a ton of time and lets us keep information current without any hassle.

Highly recommend Jersey Watch for any organization looking for an efficient, user-friendly system! Review collected by and hosted on G2.com.

What do you dislike about Jersey Watch?

Would love to see more customization options for page layouts and design. Some features feel a bit limited for more complex team needs, but still great for day-to-day use. Review collected by and hosted on G2.com.

Response from Kelly Kuritar of Jersey Watch

Thank you so much for taking the time to share such a thoughtful review, Jeff! We’re thrilled to hear that online registration and easy website updates have made such a positive impact on your organization. It’s great to know that the tools are helping streamline your workflow and giving you more time to focus on your players and families, that’s exactly what we aim for.

We also appreciate your feedback about wanting more customization options, insights like yours help us prioritize what to build next. We want to continue supporting growing organizations like yours with more flexibility as your needs evolve.

Thanks again for being part of the Jersey Watch community. We’re excited to keep improving and supporting your program as it grows!

Joe C.
JC
Joe C.
President
Small-Business (50 or fewer emp.)
"Helpful, Knowledgeable Staff Made Our Switch to Jersey watch seamless"
5/5
What do you like best about Jersey Watch?

The helpful staff. They were available and provided knowledgeable answers to all my questions while bringing my platform from a competitor to Jersey watch Review collected by and hosted on G2.com.

What do you dislike about Jersey Watch?

No mobile app capabilities yet. have to rely on another app for scheduling on the web interface on the phone Review collected by and hosted on G2.com.

Response from Kelly Kuritar of Jersey Watch

Thanks for the great review, Joe! Glad our team could make your switch smooth and were helpful along the way. We also hear you on the mobile app. While we don’t have one yet, improving the mobile experience is something we’re always focused on. Also if you add the schedules through the website, we do have a feature where people can sync those calendars to their personal one!

If you need anything, feel free to reach out to us at help@jerseywatch.com. We’re happy to help!

Paul E.
PE
Paul E.
Account Executive
Small-Business (50 or fewer emp.)
"Effortless Management and Customization for Youth Programs"
5/5
What do you like best about Jersey Watch?

I really like how easy it is to customize Jersey Watch and how simple it is to create programs. It's also super easy to use, which means I can quickly teach others how to use it. The initial setup was really easy, too. We provided a template for our website, and it was built in a matter of hours, which was fantastic. Review collected by and hosted on G2.com.

What do you dislike about Jersey Watch?

Recurring monthly payments could be a little bit easier to get. Review collected by and hosted on G2.com.

Response from Kelly Kuritar of Jersey Watch

Appreciate you sharing this, Paul! Awesome to hear customization and program setup have been smooth, and that you were able to get your site up and running so quickly. It’s great that it’s easy to pass along to others on your team too.

We also hear you on recurring monthly payments. Right now you're able to add a payment plan with up to 12 payments scheduled, but we can see how having a recurring option for more than that could be useful. That’s really helpful feedback and something our team will consider!

If you ever need anything, feel free to reach out to us at help@jerseywatch.com. We’re happy to help!

Seth R.
SR
Seth R.
Owner/ Operator
Small-Business (50 or fewer emp.)
"Jersey Watch Greatly Improved My Youth Sports Business!"
5/5
What do you like best about Jersey Watch?

Jersey Watch has completely changed the success of my personal business of running homeschool PE classes and youth sports programs. No more taking checks or having to check in with families to make sure they have paid.

Setting up registrations is super simple and can be duplicated and adjusted for multiple programs or sports. The pay by month feature is a great help to many families and as the business owner, I do not have to worry about the monthly payments at all.

When a family needs a refund, the process on my end is super simple and keeps my families satisfied. I get many families who consistently sign up for many of my programs and I believe it is because the registration process is so simple for them and for me! Additionally, the messaging system makes it super easy for me to communicate with families when changes need to happen to games or practices. Families love it!

I really do not know what I would do without Jersey Watch. I have brought in so much more money since using them for my website hosting and I do not plan on switching at any time soon! Review collected by and hosted on G2.com.

What do you dislike about Jersey Watch?

I just wish they had a feature on the registration pages where you could add pictures. I run multiple types of sports programs, so if I could have a different ball logo for the registration page, it might make it look a little more organized for families when they register! Review collected by and hosted on G2.com.

Response from Kelly Kuritar of Jersey Watch

Thank you so much for sharing such a thoughtful review, Seth! We’re thrilled to hear how Jersey Watch has helped your homeschool PE classes and youth sports programs grow. And that the registration tools, payment options, and messaging system have made things easier for both you and your families. It’s awesome to hear that the platform is helping you save time and boost participation.

We also really appreciate your suggestion about adding pictures or sport-specific logos to registration pages- that’s great feedback, and it’s something we’ll share with our product team as we continue to improve customization options. On our website, we have section for our Product Roadmap that will let you know everything that we're working on that time if you're ever curious about that!

Thanks again for being part of the Jersey Watch community, we’re so glad to be part of your success story!