JK
Joseph K.
Executive Director of Information Technology & Institutional Research
Mid-Market (51-1000 emp.)
"Jenzabar One Pathway to the Future"
5/5
What do you like best about Jenzabar One?

Our current environment is a Jenzabar platform and we are exploring the pathway to Jenzabar One. The modern cloud hosted of Jenzabar One platform will bring our current SIS environment into the future. The user interface, integrated student communications management features,analytic modules and responsive design presents an excellent organizational platform to meet the needs of an institution. The Cloud hosted SaaS model will help reduce our in-house server costs as well as ensuring up time of our platform. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

Jenzabar One cloud migration remains underdevelopment so for the next 18-24 months a blended environment of cloud SAAS and EX platform will need to be used to realize all features of the new environment. We look forward to the full Cloud solution. Review collected by and hosted on G2.com.

KD
KARIMA D.
Registration Officer
Mid-Market (51-1000 emp.)
"Easy to customize needed data"
4/5
What do you like best about Jenzabar One?

Easy access and learning. Data reporting Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

Does not satisfy all rules to be implemented Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Lots of information - can be slow "
3.5/5
What do you like best about Jenzabar One?

I like that there are so many different components available to search with, making institutional wide data acdessible Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

It can be frustrating when you are looking up information about a student and have to look up the student repeatedly in each module you need Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Jenzabar EX"
4/5
What do you like best about Jenzabar One?

I like that all of our products are integrated. We use the same EX brand for each department (AP, billing, financial aid, etc.) Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

The least helpful would be that we are waiting on a lot of different modifications and versions to come out. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Difficult Transition, but Ultimately Worth It"
3.5/5
What do you like best about Jenzabar One?

Jenzabar has been a helpful tool in further integrating our various campus systems. Each system didn't properly or fully communicate with each other in the manner that was most helpful to employees, and information was getting lost. This system has gotten us on track, and although we still need to learn some features, we're better equipped now than we were before. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

The transition to Jenzabar has been really bumpy, and I've heard this from other campuses as well. One person said that it took them three years to be fully operational. People are resistant to change, and we also had to experience *all* the bugs so we could locate and fix them. The onboarding was also an extremely arduous and lengthy process. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Clunky DBMS that actually works"
2/5
What do you like best about Jenzabar One?

I like that the whole campus from Admissions to Alumni relations can use the same DBMS without cumbersome integrations. Every department can have its own module and access rules can be modified to prevent tampering. The DMS has some impressive features such as ability to schedule communications with students or alumni, catalog management, even workflows. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

Very outdated and clunky look. Jenzabar One would be difficult to learn for someone new. Its interface is far from user friendly. Any reporting has to be done separately through Infomaker and will require additional training. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Great product - Can't wait to migrate to J1"
5/5
What do you like best about Jenzabar One?

J1 Web is the best feature we are looking forward too. Being able to use EX features in a cloud (online) environment is key. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

not being able to use both J1 desktop and J1 web for some features. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Jenzabar success"
4/5
What do you like best about Jenzabar One?

The amount of information at my fingertips is amazing. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

Training to learn how to get all the information is time consuming. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Administrative Role in Jenzabar EX"
4/5
What do you like best about Jenzabar One?

I like all the information it provides. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

One of the things that I dislike is if you accidentally hit enter without putting someones ID number in it takes forever to get back to being able to let you type an ID in. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Jenzabar EX"
1.5/5
What do you like best about Jenzabar One?

It is a fairly straightforward student management system once you find the functionalities you need. Once you understand what EX "does" as a program and the functions executed by different portals, it become a fairly logical program to use. It also allows you to look up different areas of needed information all within the same program, which helps when you are aiding students or faculty on the phone or need to find quick answers to questions. Review collected by and hosted on G2.com.

What do you dislike about Jenzabar One?

The user interface is incredibly cumbersome to the point of being useless. It is not obvious how to find the functionality portals that you need because they are buried in a list, and once you've found the functionality you need, there are hidden "quirks" of the functionality portals that are not obvious and affect your ability to use the tool. The software is capable of interfacing with a web-based portal, but the communication between programs is unilateral and not the most useful. Review collected by and hosted on G2.com.