--- title: Jenesis Reviews meta\_title: 'Jenesis Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 155 reviews by the users' company size, role or industry to find out how Jenesis works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 155 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Insurance url: https://www.g2.com/categories/insurance --- # Jenesis Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Jenesis but has limited features. Are you part of the Jenesis team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Jenesis Software was founded in 1999 in North Carolina by Eddie Price, with a mission to support independent insurance agencies through intuitive, easy-to-use technology. Today, Jenesis offers web-based agency management systems used by agencies across the United States, along with website creation and SEO services to help agencies grow their online presence. Key AMS features include a pre-fillable ACORD form library, two-way emailing and texting, commission management, IVANS downloads, receipts/invoicing, comparative rating integrations, Zapier connectivity, unlimited data storage, and more. Jenesis equips agencies with the tools they need to operate efficiently, grow their book of business, and retain clients — all while providing industry-leading support and training. * * * Seller [Jenesis](https://www.g2.com/sellers/jenesis) Discussions [Jenesis Community](https://www.g2.com/products/jenesis/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Jenna Kleiber Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 20 months [ View More Pricing Information ](https://www.g2.com/products/jenesis/pricing) ## Top-Rated Alternatives [ ![Applied Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Applied Epic") Applied Epic 4.4/5(1,800) ](https://www.g2.com/products/applied-epic/reviews) [ ![AMS360](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AMS360") AMS360 4.3/5(968) ](https://www.g2.com/products/ams360/reviews) [ ![QQCatalyst](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "QQCatalyst") QQCatalyst 4.4/5(671) ](https://www.g2.com/products/qqcatalyst/reviews) [ View All Alternatives ](https://www.g2.com/products/jenesis/competitors/alternatives) ## User Insights Average based on 155 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Jenesis Integrations (11) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Docusign ](https://www.g2.com/products/docusign/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Formstack ](https://www.g2.com/products/formstack-llc-formstack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ivans Download ](https://www.g2.com/products/ivans-download/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mailbox Power ](https://www.g2.com/products/mailbox-power/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PL Rating ](https://www.g2.com/products/pl-rating/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Simply Easier Payments ](https://www.g2.com/products/simply-easier-payments/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TurboRater ](https://www.g2.com/products/zywave-turborater/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twilio ](https://www.g2.com/products/twilio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WeSignature ](https://www.g2.com/products/wesignature/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More LD Laura D. Small-Business (50 or fewer emp.) 8/15/2023 "Jenesis is awesome!" 5/5 What do you like best about Jenesis? I like that Jesenis keeps up with payments and changes made on policies and what users make changes and keeps it organized. Review collected by and hosted on G2.com. What do you dislike about Jenesis? Downsides for jenesis right now are, just not being able to J-Link because of the new set ups with-in companies requiring us to use two step verifications. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? I can call any of the team at jenesis and they are always friendly and helpful. I love that they are Keeping up with security and letting the users know when they will be down and getting a quick response from the team. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8481235/official_response/edit) Laura, thank you so much for your review and the awesome score! We appreciate you being a part of the Jenesis family! Current UserValidated ReviewerIncentivizedSource: Seller invite SG Suellen G. Independent Insurance Agent Insurance Small-Business (50 or fewer emp.) 12/11/2017 "Jenesis Software has made insurance quoting and policy servicing a lot easier" 5/5 What do you like best about Jenesis? Jenesis has come a long way from when I first started using them. Definitely a 10. When you have an issue, their customer service is right there for you. Review collected by and hosted on G2.com. What do you dislike about Jenesis? There is nothing about Jenesis that I don't like. If you have issues you just pick up phone and call. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? We've resdently switch from Jenesis Classic to JenesisNow. There are a few differences but you just pick up the phone and give them a call and they will going in and fix or correct the issue. Review collected by and hosted on G2.com. Show More 8/15/2023 Current UserValidated ReviewerSource: Seller invite ![A. Drane W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "A. Drane W.") AW A. Drane W. Sales Director of Carriage Risk Management and Carriage Insurance Agencies Small-Business (50 or fewer emp.) 8/15/2023 "Great products and great people." 5/5 What do you like best about Jenesis? Just super helpful and legit care about you being able to use the products as they are meant to be. Great people to deal with though. Jenesis appears to be way less priced than their larger competitors. Review collected by and hosted on G2.com. What do you dislike about Jenesis? All technology has downsides and Jenesis works with outside vendors that sometimes makes mistakes are are somewhat not within Jenesis ability to correct themselves/ quickly. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? Keeping all our clients and client activity is one safe and secure location. Paper files are a thing of the past! Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8481503/official_response/edit) Thank you for the kind review! We rely heavily on your input and feedback on our product and are glad you are apart of the Jenesis family! Current UserValidated ReviewerIncentivizedSource: Seller invite VM vicki m. Small-Business (50 or fewer emp.) 8/15/2023 "Grateful for all the assistance we get from all the staff." 5/5 What do you like best about Jenesis? We love the management system, love especially the time and date stamp . Believe me, it has come in handy in referring back to conversations with customers. Review collected by and hosted on G2.com. What do you dislike about Jenesis? I don't have any dislikes . At anytime we have had a problem, the tech guys are right on top of it and we are grateful . Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? As far as I am aware , we are not having any problems, thanks to the system, we are able to update customer information with the downloads. Love that Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8478919/official_response/edit) Thank you, Vicki, for your review! We're glad Jenesis Software has features like the time and date stamp that help your agency. Welcome to the Jenesis family! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 6/10/2023 "3 years later, I still say 'wow. it can do that?'" 5/5 What do you like best about Jenesis? This program gives us everything we could possibly ask for in a customer management database. There are some features I've never even used. And a HUGE shoutout to the live support chat techs. They rock! They are always super quick and helpful. They jump on my chats most times within 30 seconds. I’ve worked with several techs many times and I’ve never stumped them with an issue or question. Review collected by and hosted on G2.com. What do you dislike about Jenesis? The only thing I would like to change is the ability to resize the fonts, which would allow me to reduce the overall window size. It covers a little too much real estate for me. But that's just personal preference. And as added proof of their tech support, I mentioned this to a tech, and they're investigating the option. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? I can search multiple data points to find customers and their data. There are multiple reports available that cover any trends or data points we need to track. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 5/30/2023 "Jenesis is easy to use, and the staff are very helpful should problems arise." 5/5 What do you like best about Jenesis? My favorite part about Jenesis is the organization and the ease of use of their software. I also really appreciate their willingness to get to the bottom of an issue and get it solved immediately if need be. Review collected by and hosted on G2.com. What do you dislike about Jenesis? The only thing I dislike about Jenesis is that when we upgraded to the new version, we lost the rater in quote control. It did make the quoting process a little more tedious. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? Jenesis is helping us to keep all of our client's information organized and is easily accessible. Making changes is a piece of cake, and we don't have to save changes when a customer is calling in to quote something without actually making the change. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8158695/official_response/edit) Thank you for your kind words! We're always happy to know how Jenesis helps agencies. We're glad to know that Jenesis is easy to use and how our Customer Support is always willing to solve any problems. We want to continue to be the best agency management system for you and your agency! 8/15/2023 Current UserValidated ReviewerSource: Organic ![Carol S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carol S.") CS Carol S. Owner Agent Small-Business (50 or fewer emp.) 3/21/2023 "Awesome System" 5/5 What do you like best about Jenesis? Organization of clients and ability to load files to clients notes. The clients love the texts/emails for their birthdays. The suspense notes are good follow ups as well. Review collected by and hosted on G2.com. What do you dislike about Jenesis? Some of the companies are not compatible yet with the system. Also would love to have commercial companies compatible as well and the ability to add finance companies. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? Better work flow in office and time management of employees. Love acord forms access alson Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-7854951/official_response/edit) Thank you, Carol, for your review! We love knowing how Jenesis Software is helping your agency as well things we can improve on, such as company capability. Welcome to the Jenesis family! 8/15/2023 Current UserValidated ReviewerSource: Organic HC Hunter C. Small-Business (50 or fewer emp.) 8/15/2023 "Jenesis helps me stay organized and keep track of all my clients!" 5/5 What do you like best about Jenesis? Jenesis has alot of features that you can utilize to make yourself more productive, my personal favorite is that you can upload files to clients profiles. Saves paper, saves time! Review collected by and hosted on G2.com. What do you dislike about Jenesis? Jenesis has alot of features and sometimes you can get lost in it all, I think if jenesis had a program for teaching how to use their softwares full potential it would be very beneficial! Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? I can keep track of my clients, their policies, they're payments and much more. Jenesis even has a way to do quick quotes which I'm trying to learn! All in all it has made my work days as an insurance agent easier. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8478479/official_response/edit) Thank you, Hunter, for your kind words! We're glad that Jenesis helps your agency by the file upload feature and makes you more productive at your agency. If you ever feel lost, don't be afraid to contact our Customer Support, they're always there for any kind of help. Thank you for being a part of the Jenesis family! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 8/15/2023 "My experience with Jenesis so far has been great!" 5/5 What do you like best about Jenesis? I like that we are constantly checked in on to see how we are liking Jenesis & if there is anything we need help with. I also like the youtube video tutorials, it has made the set up process easier. Review collected by and hosted on G2.com. What do you dislike about Jenesis? I wish it was more tailored to Insurance Associations - not just agencies. I also wish that we were able to set it up the way that we want, so it was more tailored to our preferences. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? Jenesis is helping me stay more organized. We write a lot of different types of insurance policies and jenesis has helped me keep all of my policies in one place. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8478442/official_response/edit) Thank you so much for your review! We're so glad Jenesis Software is helpful to you and your agency. We're always looking to improve Jenesis so thank you for your feedback on Insurance Associations. Thank you for being a part of the Jenesis family! Current UserValidated ReviewerIncentivizedSource: Seller invite JB Jason B. Small-Business (50 or fewer emp.) 8/15/2023 "Jenesis understands insurance and is willing to listen and help insurance agencies thrive." 4.5/5 What do you like best about Jenesis? If you have an issue, you can call Jenesis, talk with a person and get the issue resolved. Review collected by and hosted on G2.com. What do you dislike about Jenesis? this is petty but....If you are in a receipt and the customer wants a emailed receipt, you have to go to the main screen to verify their email. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? Jenesis is a system that we use all day for almost every transaction from taking payments to quoting to record keeping and beyond Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8478597/official_response/edit) Thank you, Jason, for the kind review! We're glad that Jenesis' customer support is there for your business. Thank you for joining the Jenesis family! Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Jenesis? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Jenesis ](https://www.g2.com/products/jenesis/discussions/new) GU Guest User • Last activity about 4 years ago What is applied epic? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-applied-epic) [ View all Discussions ](https://www.g2.com/products/jenesis/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 20 months ### Average Discount 5% [ View More Pricing Information ](https://www.g2.com/products/jenesis/pricing) Jenesis Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_637d6a3179f04c22c82f6327a286b6ad/applied-epic.png "Product Avatar Image") Applied Epic 4.4/5(1,800) [ Compare Now ](https://www.g2.com/compare/applied-epic-vs-jenesis) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3fc27e3ccc2460aaad21d1245e20d583/hawksoft.png "Product Avatar Image") HawkSoft 4.8/5(84) [ Compare Now ](https://www.g2.com/compare/hawksoft-vs-jenesis) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d2eb52f559f75a44e84a8e52437b0e4d/ams360.png "Product Avatar Image") AMS360 4.3/5(968) [ Compare Now ](https://www.g2.com/compare/ams360-vs-jenesis) ##### ##### Jenesis Features Administration Accounting Contact Management Commissions Insurance Documentation Claims Management Insurance Policy Management Invoicing & Receipts [ View More Features ](https://www.g2.com/products/jenesis/features) ##### Categories on G2 [Insurance Agency Management Systems](https://www.g2.com/categories/insurance-agency-management-systems) ##### Explore More [Which financial consulting providers focus on measurable ROI rather than generic management advice?](https://www.g2.com/discussions/which-financial-consulting-providers-focus-on-measurable-roi-rather-than-generic-management-advice)[Which enterprise content delivery network (eCDN) tools are proven to achieve ultra-low latency globally for real-time streaming?](https://www.g2.com/discussions/which-enterprise-content-delivery-network-ecdn-tools-are-proven-to-achieve-ultra-low-latency-globally-for-real-time-streaming)[Top computerized maintenance management systems for manufacturing](https://www.g2.com/discussions/what-are-the-top-computerized-maintenance-management-systems-for-manufacturing) [Which identity resolution platforms integrate with legacy EHR systems like Epic and Cerner without requiring a full data migration project to get started?](https://www.g2.com/discussions/which-identity-resolution-platforms-integrate-with-legacy-ehr-systems-like-epic-and-cerner-without-requiring-a-full-data-migration-project-to-get-started)[What is the best software for easy payroll processing?](https://www.g2.com/discussions/what-is-the-best-software-for-easy-payroll-processing)[Pros and Cons Details](https://www.g2.com/products/jenesis/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)