--- title: Jenesis Reviews meta\_title: 'Jenesis Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 155 reviews by the users' company size, role or industry to find out how Jenesis works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 155 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Insurance url: https://www.g2.com/categories/insurance --- # Jenesis Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Jenesis but has limited features. Are you part of the Jenesis team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Jenesis Software was founded in 1999 in North Carolina by Eddie Price, with a mission to support independent insurance agencies through intuitive, easy-to-use technology. Today, Jenesis offers web-based agency management systems used by agencies across the United States, along with website creation and SEO services to help agencies grow their online presence. Key AMS features include a pre-fillable ACORD form library, two-way emailing and texting, commission management, IVANS downloads, receipts/invoicing, comparative rating integrations, Zapier connectivity, unlimited data storage, and more. Jenesis equips agencies with the tools they need to operate efficiently, grow their book of business, and retain clients — all while providing industry-leading support and training. * * * Seller [Jenesis](https://www.g2.com/sellers/jenesis) Discussions [Jenesis Community](https://www.g2.com/products/jenesis/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Jenna Kleiber Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 20 months [ View More Pricing Information ](https://www.g2.com/products/jenesis/pricing) ## Top-Rated Alternatives [ ![Applied Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Applied Epic") Applied Epic 4.4/5(1,800) ](https://www.g2.com/products/applied-epic/reviews) [ ![AMS360](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AMS360") AMS360 4.3/5(968) ](https://www.g2.com/products/ams360/reviews) [ ![QQCatalyst](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "QQCatalyst") QQCatalyst 4.4/5(671) ](https://www.g2.com/products/qqcatalyst/reviews) [ View All Alternatives ](https://www.g2.com/products/jenesis/competitors/alternatives) ## User Insights Average based on 155 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Jenesis Integrations (11) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Docusign ](https://www.g2.com/products/docusign/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Formstack ](https://www.g2.com/products/formstack-llc-formstack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ivans Download ](https://www.g2.com/products/ivans-download/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mailbox Power ](https://www.g2.com/products/mailbox-power/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PL Rating ](https://www.g2.com/products/pl-rating/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Simply Easier Payments ](https://www.g2.com/products/simply-easier-payments/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TurboRater ](https://www.g2.com/products/zywave-turborater/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twilio ](https://www.g2.com/products/twilio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WeSignature ](https://www.g2.com/products/wesignature/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More ![Mike N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike N.") MN Mike N. Commercial Insurance Agent Small-Business (50 or fewer emp.) 10/23/2023 "I love the platform, and Gia my trainer was awesome, very helpful and fun, we had a good time." 5/5 What do you like best about Jenesis? The ease of learning the platform, the itegration with other daily software I use, and the knowledgable and friendly staff are alway willing to answer questions and help. Review collected by and hosted on G2.com. What do you dislike about Jenesis? Being newer to Jenesis I haven't really found anything I don't like. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? I needed an AMS and Jenesis is the answer I've been looking for. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8755820/official_response/edit) Mike, thank you for your kind words. We can't tell how much we appreciate knowing how Jenesis Software helps your business. Welcome to the Jenesis family! 1/5/2024 Current UserValidated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 1/22/2024 "Great Option!" 5/5 What do you like best about Jenesis? I love the ease of use and the friendliess and quickness of tech support. We use it daily in all of our offices to keep us connected. Review collected by and hosted on G2.com. What do you dislike about Jenesis? The only downside is that there have been some macro errors that randomly pop up, but tech support is there to help if needed! Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? It keeps all of our offices connected to all of our clients, so we are able to work from anywhere and not \*just\* service the clients from our area. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-9136913/official_response/edit) Thank you for your review! We're so glad the ease of use and customer support has been so helpful for your agency. Thank you for being in the Jenesis family! Current UserValidated ReviewerSource: Organic ![Maria Camila R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria Camila R.") MR Maria Camila R. Brand Ambassador Small-Business (50 or fewer emp.) 8/23/2023 "Useful and practice app" 5/5 What do you like best about Jenesis? You can save a contact/ send an email marketing/paying a policy/saved credit card numbers for the future payments/to measure opening statistics (newsletter/information)/To have a report for every contact and big data (with different filters), among others. Amazing and useful application. There, you can find every detail that you need for your company. In my case, I work with a insurance company, and I could combine CRM (Big Data)/Payments/ Credit score/EmailMarketing/ and to retain my customers and prospects with different strategies that the system support. Review collected by and hosted on G2.com. What do you dislike about Jenesis? Maybe, if you need to add another important information you just can use a NOTE. the system doesn´t permit to add another aspect or scale of value. For example in source of contact. You have 3o r 4 options. In my case, I needed to add the name of the companies that the contact came for us. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? For example, we had a problem with some functions, in terms of payments/policies. Laura & Gia (trainers on the system) gave us all the support in the platform and we resolved all our questions. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8516531/official_response/edit) We, here at Jenesis, are really proud of our Training Team! They're truly one of a kind. We are so glad you are happy with Jenesis Software, Maria! Validated ReviewerIncentivizedSource: Seller invite LS Laura S. Small-Business (50 or fewer emp.) 8/17/2023 "Jenesis is the ONLY AMS to consider" 5/5 What do you like best about Jenesis? Jenesis is easy to use and customize to our agencies specific needs. The Team at Jenesis is always willing to listen and are willing to help with any and all concerns or needs. In my opinion, there is no other system to consider as Jenesis has literally thought of it all. Review collected by and hosted on G2.com. What do you dislike about Jenesis? Nothing! The only other thing they could have done was to completely set up for our office. If there is something I dislike, I share with team and they will work on updating and correcting if they can! Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? Jenesis helps us with client and policy manangement, including client communications all in one convenient location. It is truly a one stop resource for agencies everywhere. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 8/15/2023 "Jenesis Gets It Done" 5/5 What do you like best about Jenesis? being able to send a quick message to get help and getting an answer right away Review collected by and hosted on G2.com. What do you dislike about Jenesis? the notes should be spread out by months rather than all one bulk Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? being able to print out acord forms, being able to text clients (without needing to use my actual cell) and really convenient to keep my clients organized Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8479732/official_response/edit) Thank you so much for your review! 2/27/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite EH Ellie H. Small-Business (50 or fewer emp.) 8/16/2023 "Great System for us as a small, scratch agency" 4/5 What do you like best about Jenesis? The system is very easy to use and pretty self explanatory. The few times I've had to call in for help, I get someone almost immediately (usually Benny, haha) and they're able to help resolve issues right there or get a ticket in and within a day or so, I have a resolution. Review collected by and hosted on G2.com. What do you dislike about Jenesis? Jenesis Now isn't the most visually appealing, and I think that can be a hindrance in performing work effectively sometimes. I'd also love to have the ability to use the acord forms that are within the system without having to link to a client. I would also love to have the ability to link my Google calendar into the system, right now I have to manually enter in everything again so I don't. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? Jenesis Now is tracking all of our clients data and info regarding them personally and their policy. It's a great way to keep track of policy changes and upcoming renewals. It's also a great way to track To-Dos. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8485375/official_response/edit) Thank you for your kind words Ellie! We strive to make Jenesis the most user friendly and efficient AMS system on the market. We strive to make Jenesis better so thank you for your feedback! Validated ReviewerIncentivizedSource: Seller invite ![Kristen W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen W.") KW Kristen W. Small-Business (50 or fewer emp.) 10/17/2023 "Thank you, Jenesis!" 5/5 What do you like best about Jenesis? Jenesis Software is by far the best Agency Management System I've found. I looked high and low for options that were user friendly, thorough and affordable. Jenesis checked all of my boxes and provided premier customer service. Review collected by and hosted on G2.com. What do you dislike about Jenesis? Nothing! Everything is great so far..... Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? Policy Management, Client communications, Prioritizing tasks, Financial Reporting- all of these things are important to any Agency and Jenesis allows me to control everthing in one place. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8735331/official_response/edit) Thank you for the kind review, Kristen! We're so glad Jenesis Software is user friendly and affordable for your agency. Current UserValidated ReviewerSource: Organic KP Kassandra P. Small-Business (50 or fewer emp.) 8/15/2023 "New Insurance Agency Software For Us:)" 5/5 What do you like best about Jenesis? Jenesis is so much easier to use and Navigate compared to our prior system, I absolutely love it. I personally integrated our old data, and enjoyed learning the new system. Review collected by and hosted on G2.com. What do you dislike about Jenesis? The only complaint I have about Jenesis is the lack of ability to log claims in the system, however you can upload files so tracking them is something you can do, it is just a different process. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? Jenesis has constantly been proactive with any issues we have had with the new implementation, their customer service and training is excellent. We could not ask for a better system of support. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8478483/official_response/edit) Kassandra, thank you for your review! We're glad that Jenesis Software is easy to navigate for your agency. We also appreciate knowing how we can improve Jenesis Software for agencies like yours. Thank you for being a part of the Jenesis family! Current UserValidated ReviewerIncentivizedSource: Seller invite JC Jennifer C. Assistant Office Manager Small-Business (50 or fewer emp.) 4/5/2022 "Jenesis Software Review" 5/5 What do you like best about Jenesis? I like the ease of use for managing clients in one easy location. This allows us to quickly view and help clients with all their insurance needs. The system is easy to navigate. Review collected by and hosted on G2.com. What do you dislike about Jenesis? The only thing I might change is more color options for the tabs. I like to color-code stuff although is not necessary just my preference. Review collected by and hosted on G2.com. Recommendations to others considering Jenesis: I think it is a great system for any Insurance Agency to easily manage clients and policies. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? Jenesis has helped keep all clients' information in one location which allows me to better keep up with clients' needs. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-6480978/official_response/edit) Thank you for the kind review, Jennifer! We rely heavily on your input and feedback on our product and are glad you are apart of the Jenesis family! 8/16/2023 Current UserValidated ReviewerSource: Organic KL Kristina L. Small-Business (50 or fewer emp.) 8/15/2023 "Jenesis is easy, actually fun !" 5/5 What do you like best about Jenesis? Love how easy it is to scan in documents, emails and texts are great. we have a lot to enter still but we are all working on it and on the program every day. So glad we have Jenesis, Soon we will be paperless! Love all the suppoert we have as well all the Jenesis employees are amazing. Review collected by and hosted on G2.com. What do you dislike about Jenesis? I wish we had text notifications. I also would like it to be easier to merge cause we do have a lot of duplicates. Other then that LOVE jenesis . Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? soon we will be paperless!!! Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8479079/official_response/edit) Thank you, Kristina, for your review! We're glad that Jenesis Software features are helpful in your business. Our Customer Support is always available and willing to listen. Welcome to the Jenesis family! Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Jenesis? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Jenesis ](https://www.g2.com/products/jenesis/discussions/new) GU Guest User • Last activity about 4 years ago What is applied epic? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-applied-epic) [ View all Discussions ](https://www.g2.com/products/jenesis/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 20 months ### Average Discount 5% [ View More Pricing Information ](https://www.g2.com/products/jenesis/pricing) Jenesis Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_637d6a3179f04c22c82f6327a286b6ad/applied-epic.png "Product Avatar Image") Applied Epic 4.4/5(1,800) [ Compare Now ](https://www.g2.com/compare/applied-epic-vs-jenesis) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3fc27e3ccc2460aaad21d1245e20d583/hawksoft.png "Product Avatar Image") HawkSoft 4.8/5(84) [ Compare Now ](https://www.g2.com/compare/hawksoft-vs-jenesis) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d2eb52f559f75a44e84a8e52437b0e4d/ams360.png "Product Avatar Image") AMS360 4.3/5(968) [ Compare Now ](https://www.g2.com/compare/ams360-vs-jenesis) ##### ##### Jenesis Features Administration Accounting Contact Management Commissions Insurance Documentation Claims Management Insurance Policy Management Invoicing & Receipts [ View More Features ](https://www.g2.com/products/jenesis/features) ##### Categories on G2 [Insurance Agency Management Systems](https://www.g2.com/categories/insurance-agency-management-systems) ##### Explore More [Which financial consulting providers focus on measurable ROI rather than generic management advice?](https://www.g2.com/discussions/which-financial-consulting-providers-focus-on-measurable-roi-rather-than-generic-management-advice)[Which enterprise content delivery network (eCDN) tools are proven to achieve ultra-low latency globally for real-time streaming?](https://www.g2.com/discussions/which-enterprise-content-delivery-network-ecdn-tools-are-proven-to-achieve-ultra-low-latency-globally-for-real-time-streaming)[Top computerized maintenance management systems for manufacturing](https://www.g2.com/discussions/what-are-the-top-computerized-maintenance-management-systems-for-manufacturing) [Which identity resolution platforms integrate with legacy EHR systems like Epic and Cerner without requiring a full data migration project to get started?](https://www.g2.com/discussions/which-identity-resolution-platforms-integrate-with-legacy-ehr-systems-like-epic-and-cerner-without-requiring-a-full-data-migration-project-to-get-started)[What is the best software for easy payroll processing?](https://www.g2.com/discussions/what-is-the-best-software-for-easy-payroll-processing)[Pros and Cons Details](https://www.g2.com/products/jenesis/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)