--- title: Jenesis Reviews meta\_title: 'Jenesis Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 155 reviews by the users' company size, role or industry to find out how Jenesis works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 155 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Insurance url: https://www.g2.com/categories/insurance --- # Jenesis Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Jenesis but has limited features. Are you part of the Jenesis team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Jenesis Software was founded in 1999 in North Carolina by Eddie Price, with a mission to support independent insurance agencies through intuitive, easy-to-use technology. Today, Jenesis offers web-based agency management systems used by agencies across the United States, along with website creation and SEO services to help agencies grow their online presence. Key AMS features include a pre-fillable ACORD form library, two-way emailing and texting, commission management, IVANS downloads, receipts/invoicing, comparative rating integrations, Zapier connectivity, unlimited data storage, and more. Jenesis equips agencies with the tools they need to operate efficiently, grow their book of business, and retain clients — all while providing industry-leading support and training. * * * Seller [Jenesis](https://www.g2.com/sellers/jenesis) Discussions [Jenesis Community](https://www.g2.com/products/jenesis/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Jenna Kleiber Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 20 months [ View More Pricing Information ](https://www.g2.com/products/jenesis/pricing) ## Top-Rated Alternatives [ ![Applied Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Applied Epic") Applied Epic 4.4/5(1,800) ](https://www.g2.com/products/applied-epic/reviews) [ ![AMS360](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AMS360") AMS360 4.3/5(968) ](https://www.g2.com/products/ams360/reviews) [ ![QQCatalyst](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "QQCatalyst") QQCatalyst 4.4/5(671) ](https://www.g2.com/products/qqcatalyst/reviews) [ View All Alternatives ](https://www.g2.com/products/jenesis/competitors/alternatives) ## User Insights Average based on 155 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Jenesis Integrations (11) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Docusign ](https://www.g2.com/products/docusign/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Formstack ](https://www.g2.com/products/formstack-llc-formstack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ivans Download ](https://www.g2.com/products/ivans-download/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mailbox Power ](https://www.g2.com/products/mailbox-power/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PL Rating ](https://www.g2.com/products/pl-rating/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Simply Easier Payments ](https://www.g2.com/products/simply-easier-payments/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TurboRater ](https://www.g2.com/products/zywave-turborater/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twilio ](https://www.g2.com/products/twilio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WeSignature ](https://www.g2.com/products/wesignature/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 7/30/2025 "Jenesis review" 5/5 What do you like best about Jenesis? The most valuable feature to me is the ability to text message. It has been helpful in contacting clients to remember to e-sign docs or to contact the agency. Review collected by and hosted on G2.com. What do you dislike about Jenesis? I haven't really found anything that I dislike about Jenesis, so far. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? We are enjoying company to agency download, texting, emailing, the ability to create reports. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Penny T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Penny T.") PT Penny T. Insurance Agent Small-Business (50 or fewer emp.) 8/15/2023 "Great tool to have for my work" 4/5 What do you like best about Jenesis? I love that Jenesis keeps a record of my policy holders. It is much easier to go to the system 1st to get info I need on my customers. I love that I can merge accounts into one place which is such a timesaver. Review collected by and hosted on G2.com. What do you dislike about Jenesis? There has been a few glitches lately that has been getting worked on. Luckily it doesn't take very long. Hopefully they get to be fewer and fewer. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? The only issue has been glitches, which benefits me when they get right on it immediately and they do notify us so we are aware when there is an issue and when it is resolved. Communication is good with the techs. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8478460/official_response/edit) Thank you, Penny, for your review! We love to know what is working and what isn't working so we can improve Jenesis for your agency. Thank you for joining the Jenesis family! 9/18/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite CM Cassidy M. Insurance Agent Small-Business (50 or fewer emp.) 7/31/2024 "Cassidy's Review" 5/5 What do you like best about Jenesis? I like how user friendly it is. It's easy to navigate and I don't have to spend forever trying to figure out how to do something. The customer service is also top tier. I use this software everyday so it's essential that it be plesant to use, which it is. Review collected by and hosted on G2.com. What do you dislike about Jenesis? When there are updates, it can throw me off, espescially if i'm working fast. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? It helps brings attention to policies I may have forgotten about with suspenses. And I like that it keeps track of my quotes and written policies because when it's bust I can't always keep track of that, and I can just go to my dashboard and see it. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-9942808/official_response/edit) Thank you for your review, Cassidy! Current UserValidated ReviewerSource: Organic ![cayla e.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "cayla e.") CE cayla e. SERVICE Small-Business (50 or fewer emp.) 8/15/2023 "LOVE JENESIS" 5/5 What do you like best about Jenesis? SUPER HELPFUL WHEN IT COMES TO SORTING OUR CLINETS I LOVE HOW WE CAN UPLOAD MEDIA FILES AND ADD COMMENTS! CUSTOMER SUPPORT HAS ALWAYS REPLIED FAST AND ALWAYS A GREAT HELP! Review collected by and hosted on G2.com. What do you dislike about Jenesis? WISH THE COMMENT BOX WAS BIGGER BUT OVERALL NO COMPLAINTS Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? HELPS US SORT OUR CLIENTS AND MAKES IT EASY TO FIND THE AND WHAT CARRIER THEY HAVE Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8478388/official_response/edit) Cayla, thank you for your review! We're glad that Jenesis Software helps with media uploads and sorting clients. We're also always wanting to improve Jenesis - including its speed and accessibility. Thank you for being a part of the Jenesis family! 9/27/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Christian S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian S.") CS Christian S. Insurance Agent Small-Business (50 or fewer emp.) 9/27/2024 "Never knew I needed this software until I've had it." 5/5 What do you like best about Jenesis? Locating my customers with ease and keeping everything organized for me. Review collected by and hosted on G2.com. What do you dislike about Jenesis? I only dislike having to locate dependents on a policy because I have to go through multiple pages to find them. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? Locating my customers with ease and keeping everything organized for me. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-10314085/official_response/edit) Thank you, Christian! We are so happy that Jenesis is working well for you and your agency. We will continue to make Jenesis better for customers like you and be better for your agency. We are grateful for you! Current UserValidated ReviewerSource: Organic SB Suzanne B. Small-Business (50 or fewer emp.) 1/20/2024 "The conversion from EZ Lynx to Jenesis was so simple and easy!" 5/5 What do you like best about Jenesis? The Jenesis platform is so intuitive. Our conversion was flawless and we were able to get up and running without skipping a beat! We use Jenesis every day in our agency and it has given us a place to keep everything neat, organized and easy to find. The Jenesis team is so nice, helpful and knowledgable! They make you feel like you are their only customer and the price point is perfect for the product they provide. Review collected by and hosted on G2.com. What do you dislike about Jenesis? I haven't found any downsides to Jenesis yet! Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? The accounting and commissions functions were considered additional services with our previous software. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-9132511/official_response/edit) Suzanne, thank you so much for your kind words! We're so glad Jenesis Software is easy and organized for your business. Welcome to the Jenesis family! Current UserValidated ReviewerSource: Organic JK Jason K. Insurance Agent Small-Business (50 or fewer emp.) 8/14/2024 "Jenesis" 5/5 What do you like best about Jenesis? Jenesis is very easy to use. Very user friendly. Review collected by and hosted on G2.com. What do you dislike about Jenesis? I have not found anything bad about Jenesis. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? Can access information quickly about clients. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-10006591/official_response/edit) Thank you, Jason! We're so glad that Jenesis is helpful to you and your agency. We appreciate your feedback! Validated ReviewerSource: Organic LH Lindsay H. Small-Business (50 or fewer emp.) 8/15/2023 "AMAZING Agency Management Software Company with the small-town personal touch kind of service!!" 5/5 What do you like best about Jenesis? Jenesis is extremely easy to navigate, very dependable, a vital agency resource to our constantly changing industry as they are constantly making improvements that we request! The service is outstanding as they are easy to contact, quick to help, and always listen. Review collected by and hosted on G2.com. What do you dislike about Jenesis? There are no dislikes!! If I have to offer a suggestion at this time it would be for the accounting feature to be more involved to handle all accounting transactions we run into day to day. With that said, knowing the team at Jenesis, I am sure this is already on the improvement project list. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? Being in this industry for 25+ years, I started with paper files. I have had a hard time in the past going "paperless", but with Jenesis I am able to make that happen. Now, it hasn't happened overnight because it can be overwhelming to work with your daily workload and try to get old things filed in the system especially if you are OCD or a perfectionist. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8479302/official_response/edit) Lindsay, thank you so much for your review! We love knowing how Jenesis Software helps agencies like yours. We also love to know what we can improve on to make a better system for you. Welcome to the Jenesis family! Current UserValidated ReviewerIncentivizedSource: Seller invite JE Jennifer E. Small-Business (50 or fewer emp.) 1/29/2020 "Agency owner and a Very satisfied Jenesis Client since 1998" 5/5 What do you like best about Jenesis? We have been using jenesis since 1998 and were the first actual client with Jenesis. I would reccomend this software for any insurance agency. This software works with 90% of all the companies that we write with and has every report possible to keep up with our proficiency, quoting, employee records, quickbooks integration, training new employees, quoting, payment records and so many more. The customer service and Technical Support is top notch and if they cant fix it right there on the spot they work on it until its fixed. Jenesis also takes agent suggestions and implement them into the software in future updates if will be beneficial to many Review collected by and hosted on G2.com. What do you dislike about Jenesis? Jenesis does not currently integrate with Progressive Insurance Review collected by and hosted on G2.com. Recommendations to others considering Jenesis: Implement Jenesis into your agency now. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? Because of the email/text options we are able to follow up easily with quotes and cancellation reminders so therefore turning a high percentage of quotes into policys and cancellations into reinstatements. Jenesis provides a management system to organize every quote and policy. We are able to be file and paper free with Jenesis in our agency and can easily access the files for servicing our customers new and old. We have a team ready to help us with any tech issue we may have with Jenesis during our business hours. Jenesis helps us to have 3 different locations with seamless communication for agents in all different locations. Review collected by and hosted on G2.com. Show More 8/15/2023 Current UserValidated ReviewerSource: Seller invite DM Dennis M. Small-Business (50 or fewer emp.) 8/15/2023 "Jenesis Insurance Agency management system is the most streamlined, easy system we have ever used." 5/5 What do you like best about Jenesis? Ease of use Upgrades constantly implemented Excellent Customer Support Extremely competitive (very affordable) Review collected by and hosted on G2.com. What do you dislike about Jenesis? Honestly, not too many downsides. Any time we recommend a change (no system is perfect), Jenesis always takes a strong approach and tries to best implement the requested changes to constantly improve on an already incredible program. Review collected by and hosted on G2.com. What problems is Jenesis solving and how is that benefiting you? I have been in business for 20+ years and knew our older system was archaic. When we switched to Jenesis, our entire management platform was monumentally improved. Jenesis also has very strong support and they constantly make changes/improvements based on live data/feedback. This is an incredible company. The ease of "dropping" Files/emails into their systems is incredible. The note section is also very easy to use. The entire layout can be streamlined by user, making each user compfortable with their own work flow, yet the system still works perfectly for the entire agency. ALL of my staff absolutely loves this program/company. Review collected by and hosted on G2.com. Show More Response from Kaylee Spangler of Jenesis [Editedit](https://www.g2.com/survey_responses/jenesis-review-8478504/official_response/edit) Wow, Dennis, thank you for your review! We greatly appreciate your feedback on Jenesis Software. We're so glad that Jenesis is easy to use for your agency and our Customer Support is helpful. We're always looking for ways to improve for customers like you. Thank you for being a part of the Jenesis family! Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Jenesis? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Jenesis ](https://www.g2.com/products/jenesis/discussions/new) GU Guest User • Last activity about 4 years ago What is applied epic? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-applied-epic) [ View all Discussions ](https://www.g2.com/products/jenesis/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 20 months ### Average Discount 5% [ View More Pricing Information ](https://www.g2.com/products/jenesis/pricing) Jenesis Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_637d6a3179f04c22c82f6327a286b6ad/applied-epic.png "Product Avatar Image") Applied Epic 4.4/5(1,800) [ Compare Now ](https://www.g2.com/compare/applied-epic-vs-jenesis) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3fc27e3ccc2460aaad21d1245e20d583/hawksoft.png "Product Avatar Image") HawkSoft 4.8/5(84) [ Compare Now ](https://www.g2.com/compare/hawksoft-vs-jenesis) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d2eb52f559f75a44e84a8e52437b0e4d/ams360.png "Product Avatar Image") AMS360 4.3/5(968) [ Compare Now ](https://www.g2.com/compare/ams360-vs-jenesis) ##### ##### Jenesis Features Administration Accounting Contact Management Commissions Insurance Documentation Claims Management Insurance Policy Management Invoicing & Receipts [ View More Features ](https://www.g2.com/products/jenesis/features) ##### Categories on G2 [Insurance Agency Management Systems](https://www.g2.com/categories/insurance-agency-management-systems) ##### Explore More [Which financial consulting providers focus on measurable ROI rather than generic management advice?](https://www.g2.com/discussions/which-financial-consulting-providers-focus-on-measurable-roi-rather-than-generic-management-advice)[Which enterprise content delivery network (eCDN) tools are proven to achieve ultra-low latency globally for real-time streaming?](https://www.g2.com/discussions/which-enterprise-content-delivery-network-ecdn-tools-are-proven-to-achieve-ultra-low-latency-globally-for-real-time-streaming)[Top computerized maintenance management systems for manufacturing](https://www.g2.com/discussions/what-are-the-top-computerized-maintenance-management-systems-for-manufacturing) [Which identity resolution platforms integrate with legacy EHR systems like Epic and Cerner without requiring a full data migration project to get started?](https://www.g2.com/discussions/which-identity-resolution-platforms-integrate-with-legacy-ehr-systems-like-epic-and-cerner-without-requiring-a-full-data-migration-project-to-get-started)[What is the best software for easy payroll processing?](https://www.g2.com/discussions/what-is-the-best-software-for-easy-payroll-processing)[Pros and Cons Details](https://www.g2.com/products/jenesis/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)