Jellyfish is very easy to use and has a lot of documentation, which is great. I love the look and feel of the service. I appreciate the ability to assign team priorities and see how a single individual is doing. The Daily Team Digest to Slack is vital for monitoring across teams, and the Team Summary Dashboard offers an excellent snapshot of team performance and an insight into sprint trends. The initial setup, especially with the ingestion of the Jira team structure, was very smooth and handled changes well. Review collected by and hosted on G2.com.

- Sprints: We use t-shirt sizes and time estimation instead of story points, and there isn't currently an option to handle that. - Daily Team Digest: The list of stale Jira tasks operates on the last update date, but because we are doing sprints, the oldest anything gets is 14 days before the sprint changes. Those tickets are still in the same status but their last changed date has been refreshed. Something in the same status for 100 days may only show as 7 days on the report. If the section of the digest is about being stuck in a status, we should be able to configure what date it operates on. Review collected by and hosted on G2.com.

I like using Jellyfish because the UI is intuitive and easy to use. There are detailed metrics, and I can use date or sprint filters and drill into graphs, which is really helpful. The Teams view and Metrics by Outcome feature, along with Custom Groups, give me a unified view across our teams. Utilizing DevEx surveys quarterly provides insights into areas for improvement. All these parts give me a better understanding of my team and the work we do, helping me identify bottlenecks and provide hard data for supporting any decisions. The integration with Jira and GitHub works really well, giving insights into Jira tickets, sprints, planning, work allocation, and the cycle time for each ticket. For GitHub, it provides insights into PRs, comments, contributions, and how long they take. Review collected by and hosted on G2.com.

The filters start to load reports as soon as I change them, but sometimes I need to adjust multiple filters, and there is an unnecessary loading that slows down me getting to the final report I want. I would appreciate having an option to pause loading of the reports until I unpause it. So I can adjust filters and selections as I want. Review collected by and hosted on G2.com.

I really like how Jellyfish continues to engage with customers even after onboarding and consistently makes improvements to the application without causing any friction. Over the almost two years we've been using Jellyfish, they've added multiple features that I find useful and didn't have before. They're proactive from a product standpoint, gathering feedback for driving these implementations. Compared to other vendors, Jellyfish has excelled in maintaining this continuous improvement motion. I also appreciate the ease of onboarding, with a status page guiding me step-by-step through the initial setup. Jellyfish automates tasks that were previously manual, like pulling together actionable metrics and dashboarding for AI usage, thereby simplifying my workflow. The incorporation of an AI chat feature and a custom query mechanism really helps me overcome dashboarding limitations, allowing me to easily get the metrics I need. Review collected by and hosted on G2.com.

I find custom dashboarding challenging, though they're moving in that direction. Sometimes I need to engage support to fix data pulls from GitHub and Jira, but they resolve those quickly. Review collected by and hosted on G2.com.

I like the bird's eye view of signals that Jellyfish provides. The easy integration with APIs is a big plus for me, and I really appreciate the AI adoption in the platform. It saves me a lot of time compared to maintaining bespoke Excel files. The initial setup was very easy, with a presales engineer fully setting it up before the agreement was signed. Review collected by and hosted on G2.com.

FinOps needs user/group segmentation. I no longer have access to the full picture of org compensation and augmented resource billing. The CTO is the only one besides Finance with full visibility, which is not the best use of his time. Finance doesn’t like managing in more than one place, especially with less familiar tooling. We need SVP/se director level input of compensation with ACL to keep other divisions separate. Review collected by and hosted on G2.com.

I like the ability of Jellyfish to tie into the current tools we're using across our SDLC, like Jira and GitHub, and bring them together. It's great for understanding our kind of overall development productivity across teams and measuring it at various levels like group and org level. What stands out for me is how it can assess what's actually happening and how we deliver product or value back to our customers. The integration helps us tie metrics from different platforms, like linking a Jira ticket to a GitHub pull request and tying that to an Azure pipeline run. This brings a lot of value across the SDLC as it's crucial to see the bigger picture, not just isolated metrics. I also think the AI impact feature has been a starting point that gets my team and organization thinking differently in the era of AI. Review collected by and hosted on G2.com.

I'd love to see Jellyfish spend more time developing tools for understanding AI workflows, which I feel are lacking today. Although I know there's active work in that space, it's important to be able to visualize how we use AI beyond just individual tools in an IDE. It would be great if Jellyfish could be configured to centralize our internal AI workflow metrics so everyone can use them, instead of managing them separately. Review collected by and hosted on G2.com.

I find the interface of Jellyfish pretty intuitive, which makes it easier for me to navigate the software. I like the metrics setting and exploring features, as they allow us to align the tool closely with our team's objectives. The integrated FinOps feature is something I appreciate because it removes a lot of manual work, or at least promises to do so once fully integrated. I also value the AI impact capability, which is helpful in evaluating how our AI adoption programs translate into actual tool usage. Additionally, I found the initial setup to be pretty straightforward. Review collected by and hosted on G2.com.

Team and team hierarchy management is a bit clunky and doesn't work quite how our teams are arranged, or the visibility we'd like to provide different engineers. AI impact could be expanded to improved insights into actual customer or business impact - this would need strong integration with custom metric definition tools. Review collected by and hosted on G2.com.

Jellyfish really helps me understand where my teams are working and how effective our roll out of AI has been. Review collected by and hosted on G2.com.

Jellyfish can sometime be confusing when linked with complex jira projects and it takes some extra digging to find. Sometimes we also struggle with the accounting sides of the house. We had a $100k swing and we still can't seem to figure out why as we didn't have any changes on our side. Review collected by and hosted on G2.com.

The added AI adoption was great to track. Can't wait to see what they roll out with this as adoption matures as some of the measurements now need to be adjusted as the gains are hard to show as all our PRs are touched by AI. Review collected by and hosted on G2.com.

Can't wait to see what they roll out with this as adoption matures as some of the measurements now need to be adjusted as the gains are hard to show as all our PRs are touched by AI. Review collected by and hosted on G2.com.

I like the new AI adoption features. overall the ability to use natural Language queries. Review collected by and hosted on G2.com.

UI for Jira integration, have abilities to use JQL for filtering Review collected by and hosted on G2.com.

What I like best about Jellyfish is how it brings all the key metrics and insights into one place, making it super easy to track our team’s performance. It’s intuitive and really helps us understand where we’re excelling and where we can improve. It makes planning and decision-making so much smoother, and I love how it keeps everyone aligned on goals. Review collected by and hosted on G2.com.

What I dislike about Jellyfish is that some of the reports and dashboards could be more customizable. While the default views are helpful, it would be great to have more flexibility in how we can filter and display certain metrics. Additionally, some of the data syncs take a bit longer than expected, which can sometimes cause delays in real-time tracking. Review collected by and hosted on G2.com.