I really like how Jellyfish continues to engage with customers even after onboarding and consistently makes improvements to the application without causing any friction. Over the almost two years we've been using Jellyfish, they've added multiple features that I find useful and didn't have before. They're proactive from a product standpoint, gathering feedback for driving these implementations. Compared to other vendors, Jellyfish has excelled in maintaining this continuous improvement motion. I also appreciate the ease of onboarding, with a status page guiding me step-by-step through the initial setup. Jellyfish automates tasks that were previously manual, like pulling together actionable metrics and dashboarding for AI usage, thereby simplifying my workflow. The incorporation of an AI chat feature and a custom query mechanism really helps me overcome dashboarding limitations, allowing me to easily get the metrics I need. Review collected by and hosted on G2.com.

I find custom dashboarding challenging, though they're moving in that direction. Sometimes I need to engage support to fix data pulls from GitHub and Jira, but they resolve those quickly. Review collected by and hosted on G2.com.

I like the bird's eye view of signals that Jellyfish provides. The easy integration with APIs is a big plus for me, and I really appreciate the AI adoption in the platform. It saves me a lot of time compared to maintaining bespoke Excel files. The initial setup was very easy, with a presales engineer fully setting it up before the agreement was signed. Review collected by and hosted on G2.com.

FinOps needs user/group segmentation. I no longer have access to the full picture of org compensation and augmented resource billing. The CTO is the only one besides Finance with full visibility, which is not the best use of his time. Finance doesn’t like managing in more than one place, especially with less familiar tooling. We need SVP/se director level input of compensation with ACL to keep other divisions separate. Review collected by and hosted on G2.com.

Jellyfish really helps me understand where my teams are working and how effective our roll out of AI has been. Review collected by and hosted on G2.com.

Jellyfish can sometime be confusing when linked with complex jira projects and it takes some extra digging to find. Sometimes we also struggle with the accounting sides of the house. We had a $100k swing and we still can't seem to figure out why as we didn't have any changes on our side. Review collected by and hosted on G2.com.

The added AI adoption was great to track. Can't wait to see what they roll out with this as adoption matures as some of the measurements now need to be adjusted as the gains are hard to show as all our PRs are touched by AI. Review collected by and hosted on G2.com.

Can't wait to see what they roll out with this as adoption matures as some of the measurements now need to be adjusted as the gains are hard to show as all our PRs are touched by AI. Review collected by and hosted on G2.com.

I like the new AI adoption features. overall the ability to use natural Language queries. Review collected by and hosted on G2.com.

UI for Jira integration, have abilities to use JQL for filtering Review collected by and hosted on G2.com.

What I like best about Jellyfish is how it brings all the key metrics and insights into one place, making it super easy to track our team’s performance. It’s intuitive and really helps us understand where we’re excelling and where we can improve. It makes planning and decision-making so much smoother, and I love how it keeps everyone aligned on goals. Review collected by and hosted on G2.com.

What I dislike about Jellyfish is that some of the reports and dashboards could be more customizable. While the default views are helpful, it would be great to have more flexibility in how we can filter and display certain metrics. Additionally, some of the data syncs take a bit longer than expected, which can sometimes cause delays in real-time tracking. Review collected by and hosted on G2.com.

I find Jellyfish very helpful for tracking progress on a weekly, monthly, and quarterly basis. It gives me a clear picture of my work contributions over time. The integration with Jira is fantastic, as it makes it easy to see what I'm working on and how my efforts are distributed across different areas, including tracking the AI impact within the team. I also appreciate the Individual Summary option in Jellyfish, which provides a clear, consolidated view of my work, making it easy to understand my contribution, progress, and impact over time. Additionally, the initial setup of Jellyfish was easy, smooth, and straightforward. Review collected by and hosted on G2.com.

I feel one area that could be improved is tracking AI power users over time. Currently, I am only able to see the most recent data, but it would be very helpful to have visibility into AI power users on a weekly, monthly, or quarterly basis. Review collected by and hosted on G2.com.

I like how easy and straightforward Jellyfish is to use, with a UI and user experience that's very clear and precise. It's efficient in tracking AI usage and gives a descriptive yet clear view of data. I really appreciate how I can see my team's AI usage in real-time, which is very helpful. The setup was also very easy to understand, despite not having formal training on it. Review collected by and hosted on G2.com.

Sometimes the AI usage doesn't get tracked properly, even if it's used continuously for many hours or a full day. I've noticed this happens rarely, like once a month, but it's still frustrating when the entire AI usage data is skipped. Review collected by and hosted on G2.com.

Setting up and managing the platform was straightforward, and the customer support has been excellent. I find it easy to use and understand on a daily basis. Although I may not be a 'typical' JF user since I work in product leadership, I was still able to set up dashboards for myself to monitor deliverables, plan, and generate progress reports. The interface is intuitive and user-friendly, and integrating it with our company tools was simple. Review collected by and hosted on G2.com.

This isn't a complaint, but rather a suggestion for the JF product team. As the head of product operations, I would appreciate the ability to recognize not just engineers in my company who contribute to delivery and success, but also to classify contributors into more than two categories and view their respective metrics. Additionally, I would like to propose offering more customization options for users, such as the ability to apply custom filters and fields to sort data according to our needs. Review collected by and hosted on G2.com.

The platform’s ability to provide high-level visibility into engineering alignment is outstanding. I love how it automatically aggregates data from Jira and GitHub to show exactly how much effort is being spent on roadmap items versus technical debt, all without manual time-tracking. Review collected by and hosted on G2.com.

The initial configuration and data mapping can be quite complex and time-consuming. I also find the learning curve for new managers to be somewhat steep, and I would appreciate more flexibility in creating highly customized, ad-hoc reports. Review collected by and hosted on G2.com.