Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Intuitive and Automated, But Text Notifications Need Improvement"
5/5
What do you like best about JazzHR?

I was looking for an ATS that is intuitive and user-friendly. I also wanted a tool that was easy to launch and had automation features. JazzHR provides all this and more. Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

JazzHR only offers 1 number for the text feature and you do not receive an email when someone responds. You have to use the app or go back to the profile to see if someone responded. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Perfect for small businesses!"
4/5
What do you like best about JazzHR?

JazzHR was super easy to implement. The software is pretty intuitive. They do have someone to support your initial setup, and then customizations are pretty straightforward. I love that a lot of the other software that I use connects to it, like Gusto, Criteria, and DISA Background Screening. This has saved a lot of time, streamlining the processes. When you are a 1 person team, every minute counts, so this was huge for me. Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

There are a few things I wish JazzHR did better. I wish there was a default setting for rejections (like if I reject someone, automatically send a rejection notice in 3 days). Right now you have to manually select when you want the notice to go out. Also, when you do a bulk status change, you get the option to send a rejection notice immediately but not an option for sending it in the future. Not a huge deal, but something I have been able to do in other systems that I liked having as an option. I use JazzHR daily, all day long as we are doing a ton of recruiting. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"EASE OF USE"
4/5
What do you like best about JazzHR?

I received zero training on this ATS but it is so intuitive I didnt need it! I really like that the steps and status are clear and easy to move candidates through the system Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

System integrations with other tools to be able to automate candidate interaction. Review collected by and hosted on G2.com.

Response from Shelby Klick of JazzHR

Hello there! Thanks for taking the time to leave us a review. We're happy to hear about your easy and intuitive experience with JazzHR to help track your applicants throughout your hiring process! While training is not required to understand and use JazzHR we do offer weekly training webinars to help you learn about and use different features, such as workflow automation, including automating emails to candidates. For more info or to sign up for an upcoming training session, visit www.jazzhr.com/jazzhr-academy. Thanks again!

Brittany S.
BS
Brittany S.
Senior Healthcare Recruiter
Small-Business (50 or fewer emp.)
"Effortless Document Sharing, But Needs Group Messaging and Export Options"
4.5/5
What do you like best about JazzHR?

I like how easy it is to send documents to candidates and also recieve documents from candidates. Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

I really wish they had a group "texting" option within jazz or pull certain candidates on to a excel spreadsheet Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Do Not Recommend"
0/5
What do you like best about JazzHR?

Being able to send questionnaires after the applicant applies Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

Reporting, support,permissions,duplicates Review collected by and hosted on G2.com.

Response from Megan Ferenz of JazzHR

Thank you for your feedback. We’re glad the questionnaire feature has been useful. We’re sorry to hear about your experience with reporting, support, and permissions. If you’re open to it, we’d appreciate the chance to connect and learn more.

Josh O.
JO
Josh O.
Director of talent acquisition
Small-Business (50 or fewer emp.)
"easy to use; can be buggy"
4/5
What do you like best about JazzHR?

The ease of posting a position. The guidelines ar eright there as you are posting Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

Constant "connections issues" despite being on several different networks. Too often the system is buggy and has issues.

I wish I could update positions more than once every 3 months. Review collected by and hosted on G2.com.

Ryan K.
RK
Ryan K.
Recruitment Specialist
Mid-Market (51-1000 emp.)
"Easy to Use and Quick to Learn, Even for Non-Techies"
3/5
What do you like best about JazzHR?

It is fairly easy to use and the learning process is quick, even for those who are less tech-savvy. Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

The metrics reporting does not go into the depth that is needed at our company. Review collected by and hosted on G2.com.

Naomi S.
NS
Naomi S.
Recruiting Project Coordinator
Mid-Market (51-1000 emp.)
"User-Friendly Interface, But Limited Editing and Annoying OTP Requirement"
4/5
What do you like best about JazzHR?

I like the ease of use. Everything is very self-explanatory. Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

I don't like that I cannot edit the discussion steps for a candidate. Also don't love the new OTP requirement. Review collected by and hosted on G2.com.

Kelly M.
KM
Kelly M.
"Time-Saving and Cost-Effective Applicant Tracking"
4.5/5
What do you like best about JazzHR?

I love using JazzHR for its ability to automate tasks and reduce manual work, which significantly saves me time. The setup process was super easy and customizing it to our needs was a breeze. I find the workflow steps and the e-signature process incredibly useful, making my work more efficient. Additionally, its pricing offers great value for the extensive range of services it provides. Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

I would like certain actions to be automated based on workflow triggers. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Senior Recruiter"
4/5
What do you like best about JazzHR?

It's very intuitive and user friendly. I also like the control I have over workflows. I like being able to export information in various formats. Review collected by and hosted on G2.com.

What do you dislike about JazzHR?

I still really wish that there was an option in jazzhr to make a sound notification for text messages without having to go to the external website for that feature for texts. I wish the user had more control about the appearance of advanced reporting. For example all of the statuses we have cannot fit on the page. We would have to abbreviate all of our status titles.

I'd love to be able to see a little bit more of the background calculation process for the time to hire reports and those like it. Review collected by and hosted on G2.com.

Response from Chandler Johnson of JazzHR

Thank you for sharing your feedback! We're thrilled to hear that you find JazzHR intuitive and user-friendly and we appreciate your suggestions for improvements. Your input is valuable to us as we strive to enhance our platform. We understand the importance of efficient organization and communication with applicants, and we're glad JazzHR is benefiting you in this aspect.