Elango L.
EL
Elango L.
Project Manager
Mid-Market (51-1000 emp.)
"TIBCO Jasper Reports Server- A Product Manager’s Perspective After 4 Years of Real-World Use"
4/5
What do you like best about Jaspersoft?

I would like to highlight Jaspersoft’s flexibility and robust reporting capabilities, particularly following our recent upgrade from version 8.0.3 to 9.0.0. This upgrade introduces significant security enhancements, performance improvements, new features, and a redesigned user interface. These updates allow us to fully leverage a modernized layout, improved navigation, and enhanced usability for end users.

Jaspersoft continues to support complex, highly customizable reports across multiple data sources. Key features such as multi-tenancy and report scheduling significantly streamline operations and enable efficient report automation. In addition, functionalities like multi-select options and the ability to show or hide files within reports have been well received by our customers, enabling faster report usage and customization.

Overall, these enhancements and the platform’s adaptability make Jaspersoft a more user-friendly and effective reporting solution. Review collected by and hosted on G2.com.

What do you dislike about Jaspersoft?

While Jaspersoft’s adaptability and ongoing upgrades have improved usability and effectiveness, there are areas that present opportunities for further enhancement. The user interface, although functional, appears dated when compared to modern visual BI and report-building tools.

Additionally, performance and scalability challenges have been observed when working with very large datasets. Query execution and report generation times tend to increase significantly, and overall performance may lag behind in-memory analytics platforms such as Power BI or Qlik. Furthermore, scheduling high volumes of reports can place considerable strain on server resources if not carefully configured.

From a visualization standpoint, Jaspersoft offers more basic and static reporting capabilities. It lacks the advanced interactive dashboards, drill-down functionality, and exploratory analytics features that are now standard in contemporary business intelligence tools. Review collected by and hosted on G2.com.

Response from Michelle Rudd of Jaspersoft

Thank you for sharing your experience and providing +feedback. The Jaspersoft engineering team is continuously working to deliver improvements that streamline reporting and drive effective decision making. A core pillar to our roadmap is creating a more modern, user-friendly UI across the JasperReports Server and Web Studio so they’re easily accessible for all users.

See how Jaspersoft improved
SP
Siddharth P.
Lead Solution Architect
Enterprise (> 1000 emp.)
"Jaspersoft for Operational Reporting: Flexible and Powerful"
5/5
What do you like best about Jaspersoft?

I primarily use Jaspersoft for operational reporting. I appreciate its flexibility and integration capabilities, as it allows me to connect to a wide range of data sources, from traditional RDBMS to big data platforms and cloud services. This is invaluable for operational reporting. The REST APIs are a game changer for automation and embedding, enabling customization based on our needs. Review collected by and hosted on G2.com.

What do you dislike about Jaspersoft?

I feel like the UI and usability of Jaspersoft could be improved. The interface feels somewhat dated and can be unintuitive for some new users. Another thing is the learning curve; while powerful, Jaspersoft has a steep learning curve, especially for advanced features like custom expressions and custom queries. Review collected by and hosted on G2.com.

Response from Michelle Rudd of Jaspersoft

Thank you for taking the time to leave a review, and feedback, for Jaspersoft. It is great to hear you are happy with the software and that it meets your reporting needs!

Thirumani Selvam M.
TM
Thirumani Selvam M.
Senior Software Engineer
Enterprise (> 1000 emp.)
"Satisfied with Jaspersoft"
4.5/5
What do you like best about Jaspersoft?

It is user friendly to use it. We can create and customize report & Dashboard easily. Review collected by and hosted on G2.com.

What do you dislike about Jaspersoft?

Their is lack of documentation to support customization of all components and service call from external application.

Schedule jobs are not much user friendly Review collected by and hosted on G2.com.

Response from Michelle Rudd of Jaspersoft

Thank you for taking the time to leave a review for Jaspersoft. We are happy to hear you can create, distribute and manage any report or dashboard with ease. Our platform is very customizable and we pride ourselves on having extensive documentation. Our engineers build with an API-first approach mindset and your feedback is very important to us.

Cattie Serina J.
CJ
Cattie Serina J.
Quality analyst
Mid-Market (51-1000 emp.)
"Flexible, Scalable, and Reliable Reporting Solution"
5/5
What do you like best about Jaspersoft?

What I appreciate most about Jaspersoft is its impressive flexibility and scalability. The platform allows organizations to embed robust reporting and analytics capabilities directly into their own applications, which makes it a strong fit for both small teams and large enterprises. I also value its open architecture and the wide range of customization options available, since they let users tailor reports closely to their specific requirements. In addition, Jaspersoft handles complex data sources well and delivers consistently reliable performance, which makes it a dependable solution for supporting data-driven decision-making. Review collected by and hosted on G2.com.

What do you dislike about Jaspersoft?

One aspect I find challenging about Jaspersoft is the steep learning curve, especially for newcomers. Building complex reports can feel unintuitive at first, and the interface isn’t as user-friendly as some newer BI tools. In addition, performance can drop when working with very large datasets if reports aren’t properly optimized. Many advanced features also require a strong grasp of technical concepts such as SQL, Java, or server configuration, which can be tough for users without a technical background. Review collected by and hosted on G2.com.

Response from Michelle Rudd of Jaspersoft

Your feedback on Jaspersoft is very important to us and greatly appreciated. The team is working on updates to our getting started and advanced training resources to ease enablement as there is a lot of power and possibilities to meet complex requirements. Thank you for choosing Jaspersoft!

Mohammad Arshad M.
MM
Mohammad Arshad M.
Senor System Engineer
Mid-Market (51-1000 emp.)
"Robust Reporting and Visualization with Room for Improvement"
4/5
What do you like best about Jaspersoft?

I liked the Data Visualization and Reporting, especially the use of HTML5 charts. We had the requirement for Heatmaps, which got achieved with the inclusion of table elements and dynamic reports. The setup was quite easy, and regular responses from the support portal helped a lot. Review collected by and hosted on G2.com.

What do you dislike about Jaspersoft?

It would be helpful if we had more ways to explore, we could expose the Dashboards out of the JRS along with the filters of that particular Dashboards. Also, currently, we do not have the second level drill for a dashboard, it would be good if we have that feature for the dashboard. Review collected by and hosted on G2.com.

Response from Auseh Britt of Jaspersoft

Thank you for your review Mohammad. Sounds like the high level of report customization is a key criteria and I happy to hear Jaspersoft is delivering for you.

Rajesh K.
RK
Rajesh K.
Senior Consultant
Mid-Market (51-1000 emp.)
"Powerful BI tool that exists in market but lacks AI adoptability and way behind top tools in market"
4/5
What do you like best about Jaspersoft?

I like the export options, easy to schedule reports, publising reports is very easy, connection set up is very easy, easy to connect to any DB Review collected by and hosted on G2.com.

What do you dislike about Jaspersoft?

It dont have visualizations that exists in power bi, doesnot support hierarchy based reports Review collected by and hosted on G2.com.

Response from Michelle Rudd of Jaspersoft

Thank you for leaving a review, it is great to have your feedback.

Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Scalable Reports & Perform the better optimized dashboard activities"
4.5/5
What do you like best about Jaspersoft?

Its capability to provide powerful, pixel-perfect reporting stands out, all while maintaining impressive flexibility and being straightforward to embed within other applications. The platform accommodates a broad array of data sources and allows for extensive customization thanks to its open and extensible architecture. Integration with Java and REST APIs is seamless, making it particularly reliable for producing high-quality documents, such as invoices, regulatory reports, and operational summaries, in enterprise settings. Review collected by and hosted on G2.com.

What do you dislike about Jaspersoft?

Jaspersoft is that its user interface can feel dated and less intuitive compared to modern BI tools, report design often has a steep learning curve—especially for non-technical users—performance tuning can be complex for large or highly dynamic reports, and advanced features or scalability typically require the commercial edition, which can increase cost and limit flexibility for some teams. Review collected by and hosted on G2.com.

Response from Auseh Britt of Jaspersoft

Thank you for taking time to leave a review. Happy to hear you have been able to create and embed pixel-perfect reporting for your users at scale. We are taking note about the need to update our documentation and it is something our team is currently working on.

Charuba Asmitha R.
CR
Charuba Asmitha R.
Associate quality Analyst
Small-Business (50 or fewer emp.)
"Review on Server, Studio based report"
5/5
What do you like best about Jaspersoft?

Jaspersoft stands out for its strong reporting and analytics features, which have become even better after the JasperReports Server 9.0 upgrade. The latest version addresses multiple security issues, improves overall system stability, and delivers a cleaner, more intuitive user interface. It also offers greater flexibility in customizing columns and report layouts, allowing users to tailor reports more effectively. Enhanced performance and better compatibility with modern technologies make Jaspersoft a reliable choice for enterprise reporting. Review collected by and hosted on G2.com.

What do you dislike about Jaspersoft?

Some advanced features require a steep learning curve, and community support can be limited compared to other BI tools. Also, UI design in some modules feels slightly outdated. Review collected by and hosted on G2.com.

Response from Auseh Britt of Jaspersoft

Thank you for your review! Nice to hear the Jaspersoft Studio report designer is easy to use and efficient in creating reports. Due to the robust capabilities of the product, we understand it may take time to learn its full functionality.

SW
Sara W.
Senior Product Owner
Enterprise (> 1000 emp.)
"Effortless Report Scheduling and Outstanding Support"
4.5/5
What do you like best about Jaspersoft?

The tool has performed well for our customers, who appreciate how easy it is to schedule reports and have them delivered directly to their inboxes. Our software engineers also value how simple it is to customize the parameters to fit our customers' specific needs. Personally, I especially appreciate having access to our Customer Success Manager and Tibco Tech support whenever assistance is required. Review collected by and hosted on G2.com.

What do you dislike about Jaspersoft?

The user interface could use some updates, although we haven't upgraded to the latest version yet, so this may improve once we do. Review collected by and hosted on G2.com.

Response from Michelle Rudd of Jaspersoft

It is great to hear how Jaspersoft helps your teams better serve your customer's custom needs. Thank you for choosing Jaspersoft and sharing your feedback.

AA
Abdullah A.
"Highly Efficient with Some UI Drawbacks"
4/5
What do you like best about Jaspersoft?

I like Jaspersoft's high performance and find it easy to use. It's great for generating high-quality, customized reports with charts using parameters. We can quickly create reports using templates we've made, then inject the SQL and they're ready to publish online. When in production, these reports run quickly and efficiently. The initial setup of Jaspersoft was straightforward and we didn't face any issues with installation or upgrades. The learning curve was good, which was encouraging. Review collected by and hosted on G2.com.

What do you dislike about Jaspersoft?

Designing complex reports in Jaspersoft can be time-consuming, especially for advanced layouts or conditional logic. Reports that run on a large dataset can be slow without careful query optimization and tuning. The UI of Jaspersoft Studio and the web interface feel dated compared to more modern reporting tools, which can impact usability. Review collected by and hosted on G2.com.

Response from Michelle Rudd of Jaspersoft

Thank you for taking the time to leave a review, and feedback, for Jaspersoft. It is great to hear you are happy with the software and that it meets your reporting needs!