GP
Gabriele P.
Enterprise Automation Strategist
Industrial Automation
Small-Business (50 or fewer emp.)
"Our operations became transparent and JAMS illuminated forgotten dependencies"
4.5/5
What do you like best about JAMS?

We really like the fact that JAMS Enterprise Job Scheduler has the capability of dynamically adjusting our various server loads when we run simulations at peak times. It also schedules job execution wisely along real time resource availability without bottlenecks. Its extremely fine grained conditional logic also means our scientific workflows donot proceed to the next step before all the given data validation steps have passed. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

To initially write the JAMS code to map what we are currently doing today in our manual scientific workflow was a considerable up-front investment in time. The systematic planning to translate each piece of exclusive data dependency and interaction with the system was challenging. We also discovered that that the job structure was highly nested, and could be better visualized in the monitoring dashboard. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Gabriele! Thank so much for being a loyal JAMS customer and taking the time to leave us a review! Happy to hear that you have gotten good value out of using JAMS. If you have any more feedback on how we could improve our monitor view please email at peter.hegland@jamssoftware.com. We are in the midst of improving this in our web client and your feedback would be greatly appreciated.

Thanks again!

Peter Hegland

CEO of JAMS

Sandy S.
SS
Sandy S.
"Effortless Automation and File Transfer Mastery"
5/5
What do you like best about JAMS?

I like JAMS because it moves files where and when they need to go through a built in FTP and it makes file transfers easy. The initial setup was easy too. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

I struggle with scheduling jobs to be triggered by real events. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Sandy -

Thanks so much for taking the time to leave us a review and for being a loyal JAMS customer! Very glad to hear that JAMS has helped you with FTP and made file transfer easy! I will reach out to you and include a few JAMS technical team members so we can help sort out the scheduling based on event triggers. If you would ever like to chat about anything JAMS related please reach out to me at peter.hegland@jamssoftware.com. I am the CEO.

Thanks again!

Best,

Peter Hegland

CEO of JAMS

CW
Chris W.
Director, IT Operations
Enterprise (> 1000 emp.)
"Rock-Solid Job Scheduling Across Data Centers"
5/5
What do you like best about JAMS?

Jams runs our jobs without fail in a highly available configuration in multiple data centers. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

I don't like that our users seem to have to be able to log into the JAMS server to run jobs. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Chris -

Thank you so very much for taking the time to leave us a review and for being a loyal JAMS customer! Happy to hear that JAMS has been rock-solid for you.

When it comes to the issue of having to log into the JAMS server to run jobs, what would you prefer instead? Are you thinking something like a JAMS mobile app or a Pagerduty (or alternative) integration where you would have the ability to ad-hoc submit jobs? Please reach out me if you want to discuss further. My email is peter.hegland@jamssoftware.com and I am the CEO of JAMS.

Thanks again!

Best,

Peter Hegland

CEO of JAMS

ND
Nabil D.
Data Integration Architect
Information Services
Small-Business (50 or fewer emp.)
"Unraveling legacy script spaghetti thanks to JAMS' clear, auditable workflows"
4.5/5
What do you like best about JAMS?

JAMS has its head in the clouds when it comes to the sheer number of different types of execute it can do natively and this saves us when it comes to our mixed environment. We can easily deal with python scripts in Linux servers, SQL jobs, and even some of the legacy VB processes, all of them occurring on top of a single console. We also do not spend a lot of setup time as our business grows as we are able to easily copy and edit the existing job templates to suit new needs. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

Albeit functional, the default reporting interface could be improved to feature more modern visualization options that would give fast insights on operations. The problem is that onboarding new administrators also needs a much steeper learning curve than expected, with the commands more customizable settings and powerful nuances. Getting exceedingly precise event triggers in place using some newer cloud services can occasionally be a few steps more than we would like. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Nabil - thank you so much for being a loyal JAMS customer and taking the time to leave us a review! Happy to hear that you have been able to take advantage of all the different job types and integrations that we support! We are greatly improving the visualizations in our new web client. More to come on that in the Feb Customer Summit (please lmk if you need the invite). Also, we are releasing more integrations/triggers with cloud services. Specifically we just released an integration with ADF. Airflow and Azure Blob are coming in Feb. If you have specific cloud services you would like us to have a native integration with please email me at peter.hegland@jamssoftware.com.

Thanks again!

Peter Hegland

CEO of JAMS

MD
Marco d.
"Effortless Job Scheduling for IT Management"
4.5/5
What do you like best about JAMS?

I like that JAMS is easy and quick to use. It was very easy to set up initially. My team uses it to automate jobs for managing the IT environment for our customers. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

None Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Marco -

Thank you so very much for being a loyal JAMS customer and taking the time to leave us a review. Very glad to hear that JAMS has been a great asset for you and your team. If you would every like to discuss anything JAMS related please reach out. My email is peter.hegland@jamssoftware.com and I am the CEO.

Thanks again!

Best,

Peter Hegland

CEO of JAMS

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Powerful Automation and Integration, But Steep Learning Curve"
3.5/5
What do you like best about JAMS?

JAMS provides support for various execution methods and integrates well with third-party tools. It also delivers strong automation features and high availability capabilities. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

JAMS is not very intuitive and demands a considerable level of expertise to use effectively. Each time you upgrade to a new version, there are additional things to learn, which can make the process more challenging. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi! Thank you for leaving us a review and for being a loyal JAMS customer! We are actively working to improve our documentation and release notes to help with the upgrades. If you would like to chat more please email me at peter.hegland@jamssoftware.com.

Thanks again!

Peter Hegland

CEO of JAMS

AF
Alessandra F.
Planning administrator
Information Technology and Services
Small-Business (50 or fewer emp.)
"Our complex data loads just run themselves"
4/5
What do you like best about JAMS?

I appreciate a lot the powerful cross-platform scheduling. We do run jobs both on Window and Linux servers and JAMS runs it without any trouble. The triggers by events are superb as well. Our down stream processes now automatically commence receipt of an up stream file. And the elaborate logging and auditing mean it is easy to diagnose the problem when a misfortune occurs. It makes us have a clear history of any job run. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The user interface is slightly old fashioned at least. It is not always easy to go through some of the menus, especially the ones that date a few years back. The initial adjustment process was associated with setting up very complicated multi-step jobs. It is more powerful yet the advance features have an evident learning curve. A smoother transition of new users is excellent. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Alessandra - thank you so much for being a loyal JAMS customer and for taking the time to leave us a review! I am happy to hear that you have found value in JAMS with our triggers, logging, auditing, and history features! I hear you on the user interface being a bit dated. We have our new React-based web client in early access now with a more full featured release slotted for Feb. We will be reviewing progress in our Feb Customer Summit. If you have not been invited yet please lmk and our team will get you the invite. If you would ever like to chat more please reach out. My email is peter.hegland@jamssoftware.com.

Thanks again!

Peter Hegland

CEO of JAMS

BP
Beatrice P.
Systems automation specialist
Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable scheduling that supports teamwork"
4/5
What do you like best about JAMS?

The first thing that I like about JAMS is the way it defines the flow of activities to leave nothing behind. It enables it to ensure that every planned job is kept in line with others and hence we do not end up causing trip arounds. The presence of a system to give clear visualization of job sequences would enable me to plan resources and staff in a better way without assuming all the time. This clarifies decreases stress in busy time and keeps the entire team on one page. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The problem of JAMS is that its configuration may seem quite constrained when it is required to rearrange workflows dynamically. Occasionally we find it difficult to tollerate last minute adjustments or the occurrence of very unusual sequence, which compel us to handle them manually, and hence, delayed our operations. This shortcoming implies that sometimes we fail to adapt fast in the case of emergency scenarios. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Beatrice - thank you so much for being a loyal JAMS customer and leaving us a review! Understood on the complexities you've experienced with rearrange workflows. We are working on some exciting improvements in our workflow capabilities as part of our new web client. We will cover those in our Feb Customer Summit. If you have not yet received the invite to that please lmk. If you would like to chat more about JAMS please reach out to me. My email is peter.hegland@jamssoftware.com.

Thanks again!

Peter Hegland

CEO of JAMS

AB
Anthony B.
Technical operations engineer
Automotive
Small-Business (50 or fewer emp.)
"Our complex server tasks run themselves, JAMS really delivers"
4.5/5
What do you like best about JAMS?

The fact that JAMS has a wide multi platform support is quite impressive. We are able to easily script and also execute jobs in such platforms as Windows Linux and even IBM i systems all through one interface. Such centralized control reduces the complexity of our IT system tremendously. Its sophisticated dependency management is also a massive advantage that makes jobs run only after their needs are taken care of. This could be as in the case where a financial report can only run when the complete data imports are done. On top of the detail audit trails, they are excellent on compliance and trouble shooting. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

Its UI may seem to be quite intimidating to new users at times. It possesses numerous options and it requires some practice to work around. Constructing highly complicated job flows may necessitate a steeped learning curve at the beginning. The reporting customization can also be made more flexible out of the box. There are instances when we require exporting data in order to come up with certain performance reports. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Anthony - thanks so much for leaving us a review and being a loyal customer! I'm glad JAMS is able to provide you with a centralized view across your environments. We are working to improve the UI and will be having another release of our new React-based web client in Feb. Please take a look at it and lmk your thoughts! If you would ever like to chat please ping me at peter.hegland@jamssoftware.com.

Best,

Peter Hegland

CEO of JAMS

PE
Pablo E.
Operations Engineer
Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Batch jobs just run themselves"
5/5
What do you like best about JAMS?

JAMS is there when you have to monitor work on Windows, Linux, or whatever cloud services you prefer. You can trigger automated workflows immediately, when working with new files, or any other regular task. Monitoring and alerts inform you of what should happen first so that you can be certain that the rest remains smooth. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The system is sometimes a pain to install and configure, particularly in large ones. Well, the user interface serves the purpose, yet it is clearly showing its age and could indeed use some serious ease of use on entry level. The sophisticated material requires at least some experience or preferably training to take in most of it. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Pablo -

Thank you so much for taking the time to leave us a review and for being a loyal JAMS customer. Glad to hear JAMS has helped you orchestrate across operating systems and clouds. We are working on a totally new Web UI that will help a lot with improving the user interface and easy of use. If you'd like early access please reach out! If you ever want to discuss anything JAMS related please ping me. My email is peter.hegland@jamssoftware.com.

Best,

Peter Hegland

CEO, JAMS Software