MG
Marie G.
Senior systems engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"A handy solution for smooth task automation"
4/5
What do you like best about JAMS?

What makes JAMS Enterprise Job Scheduler interesting is its flexibility in automating processes of different complexity. Thanks to this we can design workflows that best suit our doings and it gracefully integrates with the other systems, like our ERP software, everything remains in place. Ease of use combined with this powerful automation has made our scheduling and task management a lot more efficient, freeing us up more time to do bigger things, not to mention allowing us to play with more fun features. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

One disadvantage of JAMS Enterprise Job Scheduler is low flexibility and created complicated work processes if complicated work processes are created. Albeit simple, at first I struggled to understand how to setup a more elaborate schedule of different jobs. The reporting features are not very deep and I want they provide us deeper analysis from our job performance. Some restrictions are also set in customization for the particular business processes we need, and sometimes it can be quite un comfortable. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Marie -

Thank you so very much for being a loyal JAMS customer and for taking the time to leave us a review. I am glad that you have found value with JAMS handling your scheduling needs. I agree that our reporting could be improved and this is something R&D is aware of.

If you ever want to discuss anything please don't hesitate to reach out to me at peter.hegland@fortra.com. I am the General Manager for JAMS.

Thanks again!

Peter

Verified User in Manufacturing
UM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Great Experience With JAMS"
4.5/5
What do you like best about JAMS?

We've been using JAMS to streamline our job scheduling and automation processes, particularly in support of our E1 systems. In addition, we also use it to automate jobs in other integrated applications such as SQL. We hope to expand our usage of JAMS in the future. Highly recommended for teams looking to modernize and centralize their workload automation. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The only downside to me is the thick client desktop application. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi! Thank you so much for taking time to leave us a review and for being a loyal JAMS customer. Glad that JAMS has helped you centralize and modernize your orchestration and workload automation. We are working on a brand new web client. It's in early access now and available for download. We will have a big release in October that further adds to it. If you ever want to talk anything JAMS related please out! My email is peter.hegland@jamssoftware.com.

Best,

Peter Hegland

CEO of JAMS Software

Verified User in Government Administration
EG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"Effortless to Use and Intuitive"
4.5/5
What do you like best about JAMS?

Ease of use in setting up the schedule and how it is interactive. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

At this point, we have not discovered a 'least happy about'. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi! Thanks so much for leaving us a review and for being a loyal JAMS customer! Glad you have been getting value out of JAMS. If you would ever like to chat anything JAMS related please reach out. My email is peter.hegland@jamssoftware.com and I am the CEO.

Thanks again!

Peter Hegland

CEO of JAMS

JO
Jeff O.
Business Intelligence Developer Sr
Mid-Market (51-1000 emp.)
"JAMS has been a life saver"
4/5
What do you like best about JAMS?

JAMS is my go to application when every day when I log in each morning to get a pulse on production jobs at a glance. The ability to for JAMS to communicate with outside processes/systems, which allows us to set up notifications when jobs fail. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

Filtering/Reporting capabilities are lacking. I would like the ability to filter/search for any jobs with a Parameter = x as one example. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Jeff -

Thank you so much for being a loyal JAMS customer and taking the time to leave us a review! I am very glad you have found value with implementing JAMS. I have heard similar feedback both on calls with customers and in other G2 reviews about our search capabilities and reporting functionality. Both have been noted and escalated!

If you ever would like to chat more please don't hesitate to reach out to me at peter.hegland@fortra.com. I am the General Manager for JAMS.

Thanks again!

Peter

RM
Roberto M.
Data Analytics Lead
Computer Software
Mid-Market (51-1000 emp.)
"Consistent job scheduling and monitoring"
4/5
What do you like best about JAMS?

There can be nothing more satisfying than realizing that JAMS Enterprise Job Scheduler sort more complicated job schedules without requiring undue attention. This going some way towards reducing the amount of handling done manually and the subsequent amount of mistakes. The integration process is seamless when it’s used in conjunction with other enterprise solutions such as the ERP platforms which improves data input. The notification features are useful, ensuring that we will be seen job completion or any problem in the project, which is important for our team. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

One disadvantage of implementing this JAMS Enterprise Job Scheduler is that familiarity to it might take time to learn for some team members who are usually acquainted with job scheduling software only. This leads to a long training process and leads to diversion of time from other activities. Moreover, the interface might be more friendly to the users and in some cases, it hampers our work when it is necessary to update, fix or change something. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Roberto - thank you so much for leaving us a review and for being a loyal JAMS customer. I'm happy you have gotten good use out of JAMS for scheduling and monitoring. I'd really like to hear more from you about how we can make the learning curve faster and improve our interface. I am the general manager for JAMS and my email is peter.hegland@fortra.com. Please reach out to me and let's chat!

Best,

Peter Hegland

LP
Luciano P.
Senior DevOps Engineer
Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"We improved workflow management with the software's powerful features"
4.5/5
What do you like best about JAMS?

I like that JAMS Enterprise Job Scheduler supports tools such as SQL Server and PowerShell. This compatibility is essential to give effective control to the automation without the need for direct supervision. This is especially advantageous on the usability front as the homepage provides a straightforward way of scheduling jobs. Another important feature is that it is versatile – in small or large loads, JAMS does everything without any complaints and has become an important element of our work. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

A disadvantage of JAMS Enterprise Job Scheduler is the unpredictability of customer support, which may take more time than estimated to address emerging problems. This has on occasion affected some of our projects as we were trying to determine and fine tune the use of the software. Finally, as with many other areas in the software, there is a large number of options available and it may be a little confusing at times to pinpoint exactly what you need. Review collected by and hosted on G2.com.

MK
Marius K.
Finance systems analyst
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Reliable scheduling platform for heavy workloads"
4/5
What do you like best about JAMS?

One of the things I like much about JAMS Enterprise Job Scheduler is how well it can deal with huge volumes of tasks. It is here that automated functions of the software help us to manage challenging contrary to simple, repetitive schedules and thus, avoid making mistakes and extending time consuming manual operations. We have also thrown our focus to the reliability of the jobs as scheduled tasks run as planned and this has assisted us in minimizing on set back when it comes to our business operations. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The one negative of JAMS Enterprise Job Scheduler is that the reporting is limited. In fact, sometimes we need more details on job performance history and scheduling history to troubleshoot or audit. In such a case, the lack of deeper reporting options has made our team spend more time observing and analysing the data to track and analyze manually, which could slow us to solve the issue. With more comprehensive data options we would save time and increase our overall efficiency. Review collected by and hosted on G2.com.

LL
Luiz L.
SVP, Global Technology Solutions
Mid-Market (51-1000 emp.)
"Easy to use, works well."
5/5
What do you like best about JAMS?

It is intuitive, and easy to use. We mostly use it for data transfer with powershell. Job management is easy with plenty with configuration and schedule options available. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

GUI is a bit dated, if using remote desktop sometimes the font is too small making it hard to see. Review collected by and hosted on G2.com.

Response from Peter Hegland of JAMS

Hi Luiz!

Thank you so much for taking the time to leave us a review and for being a loyal JAMS customer! Noted re: the GUI being a bit outdated and small font sizes. I'll see if we can change that in a future release. If you would ever like to chat, please reach out! I am the general manager for JAMS and my email is peter.hegland@fortra.com.

Thanks again!

Best,

Peter Hegland

RD
Rita D.
IT operations manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Transforming how we handle job workflows"
4.5/5
What do you like best about JAMS?

I really like how flexible JAMS Enterprise is to support a variety of jobs and workflows. And the drag and drop interface makes scheduling tasks easy, you can set up the most complex job dependencies without any trouble. Monitoring job statuses in real time also provides us with great visibility into our operations. This allows us to also know immediately if there is a problem so we can immediately act and prevent downtime. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

JAMS Enterprise is powerful, but I did find the initial setup bit of a challenge. Setting it up to suit our needs took longer than I expected, and might scare new users. Additionally, the documentation is not so good, since some parts have little or no guidance. Finally, the licensing costs can get very expensive, especially for organizations with large numbers of users or complicated job requirements. Review collected by and hosted on G2.com.

AF
Angela F.
Senior level DevOps engineer
Computer Software
Small-Business (50 or fewer emp.)
"Revolutionizing job management for our team"
3.5/5
What do you like best about JAMS?

My favorite feature of JAMS Enterprise Job Scheduler is the in depth job tracking and reporting. That visibility into job statuses helps you as a team spot any issues you have when the job is running. I especially like the job status notification system, when a job fails or takes longer than expected, we’re alerted about it in real time. We no longer invest that much of our time in monitoring jobs manually, so we can better use the time on more strategic tasks. In general, it improves accountability and our operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about JAMS?

The JAMS Enterprise Job Scheduler downside is that it uses a lot of resources in a very short space of time. While it does a great job of job scheduling, we’ve found that it can get CPU expensive managing many concurrent tasks. That can, occasionally, slow other applications on our servers running. Additionally, it can be difficult for those that are not familiar with job scheduling systems to teach the learning curve as a new user. Once in a while, this interrupts our team’s facility to adopt the software rapidly. Review collected by and hosted on G2.com.