Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"User-Friendly and Automated Efficiency with Jamf"
5/5
What do you like best about Jamf?

I find Jamf incredibly user-friendly, especially from the administrative side of things. It's much more approachable compared to other options like SCCM and group policy. The barrier to entry for a new CIS admin is remarkably low. I also appreciate that Jamf simplifies the initial setup process, which was much easier than anticipated and worked more or less out of the box. Additionally, Jamf effectively automates a lot of manual processes for device management, allowing us to turn manual processes into automated ones to a pretty excellent and granular degree. Review collected by and hosted on G2.com.

What do you dislike about Jamf?

Some of the more recent features like Mac app deployment don't provide as much feedback when things go wrong, and they don't allow as accurate of scoping as things like policies and mobile configurations do. I would love to see that improve. Review collected by and hosted on G2.com.

Seth E.
SE
Seth E.
Assistant Director and Infrastructure Lead - CFA-IT
Enterprise (> 1000 emp.)
"Intuitive Mac Management with Minor Hiccups"
5/5
What do you like best about Jamf?

I find Jamf intuitive and easy to use, especially when compared to SCCM. It allows me to accomplish 95% of what I want with our Mac fleet. I appreciate how I spend less time problem-solving the tool itself and more time actually doing the work I want to do. Unlike other platforms, with Jamf, I don’t have to constantly look up how to do things as I go along, which makes my work much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Jamf?

Deploying DMG files perhaps? I haven’t done it often but it seems to be error-prone. Well I just seem to get errors when uploading or deploying DMG files. PKG files seem to work much better. Review collected by and hosted on G2.com.

Sri Adi Narayana R.
SR
Sri Adi Narayana R.
Endpoint Systems Administrator
Mid-Market (51-1000 emp.)
"Ultimate Remote Control Solution, Needs UI Improvement"
5/5
What do you like best about Jamf?

Working with Jamf is really good, and it makes my job comfortable. I appreciate the ease of control and the level of control that Jamf gives me over every machine. It's easy to make it secure and straightforward for the customers to use. Especially enrolling computers and troubleshooting them if I'm away is made simple with Jamf, and I can just log in and get some work done. The ability to remote control machines is a big challenge that Jamf solves for me, it really helps with sending remote commands to troubleshoot problems and maintain compliance. I kind of liked the initial setup; it was fairly easy for me to get myself enrolled and to know the options and features in Jamf. It was quite easy and straightforward, which I liked. Review collected by and hosted on G2.com.

What do you dislike about Jamf?

I don't think there's nothing wrong or needed to be improved in Jamf right now, but if at all possible, I'd like to have some UI changes in the app. I mean, especially the interface, it kind of feels really bad. So, yeah, that's one thing that could be changed. Review collected by and hosted on G2.com.

TE
Thomas E.
Enterprise (> 1000 emp.)
"Efficient Device Management with User-Centric Features"
5/5
What do you like best about Jamf?

I really like the return to service workflow with Jamf, especially for our flex staff nurses. I believe Jamf understands customers' needs and will pivot and make changes specific to workflows efficiently. Unlike other MDM manufacturers like Microsoft and Workspace ONE, Jamf doesn't take a very long time to implement changes. The integration with our shared iPhone management, Microsoft Teams, and the use of the return to service app along with Jamf Setup have addressed the problem of shared devices effectively. The process of nurses taking devices off the charger, logging into Jamf setup, setting a passcode, and then resetting the phone by tapping the return to service app at the end of their shifts ensures the device is ready for the next user. Without this workflow, I don't think we could provide the same number of applications to the nurses. I recently started using Jamf Mobile Assist to incorporate a QR code in our shared device workflow, which helps if a nurse forgets to sign out, as it can send the return to service by scanning the device's unique QR code. Review collected by and hosted on G2.com.

What do you dislike about Jamf?

I think reporting capabilities could be improved. It would be great to have a radio button next to a configuration profile in the devices list view to be able to remove it on demand, and the same with an app, rather than using an exception or an exclusion in a smart group. Review collected by and hosted on G2.com.

Taj C.
TC
Taj C.
EUC Technical Architect
Mid-Market (51-1000 emp.)
"Streamlined Apple Device Management with Stellar Support"
5/5
What do you like best about Jamf?

I manage devices internally and for customers using Jamf, and I love the centralized platform it offers to manage all Apple devices along with its robust security layer. The ease of use of Jamf is a huge plus, and I find the security platform particularly valuable because it allows us to deliver secure solutions across various sectors without any hassle. The exceptional service from the Jamf team stands out to me as well. Additionally, the initial setup was very easy, which was a relief. Review collected by and hosted on G2.com.

What do you dislike about Jamf?

Nothing, it’s a great tool set Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Streamlined Device Management with Jamf"
4.5/5
What do you like best about Jamf?

I like that Jamf makes managing devices a lot easier and allows us to enrol users with zero touch. It's easy to use, but it's also very powerful, once you know how to use it properly. Jamf allows us to easily roll out software, keep it updated, and manage software versions. With its patch management tools, we have a clear view of the current versions running on user devices, and can roll out updates efficiently. Review collected by and hosted on G2.com.

What do you dislike about Jamf?

The options for rolling out software can be confusing, because there are various different options, including Jamf Apps, Mac App Store, manual packages, and third party tools, such as Installomator. Review collected by and hosted on G2.com.

Adam M.
AM
Adam M.
Client Platform Engineer - Sr. Client Administrator
Enterprise (> 1000 emp.)
"Effortless Mac Management with Robust Open Source Integration"
5/5
What do you like best about Jamf?

I love the community and the tools that Jamf supports and works with. The UI makes it easy to add and adapt all kinds of open source tools, and I find the initial setup to be very easy. I also appreciate that we can deploy Macs at scale directly shipped to end users from our VARs, keeping them up to date and secure. Our loyalty to Jamf has remained as we started with it for Mac and never switched. Review collected by and hosted on G2.com.

What do you dislike about Jamf?

I think having more of the open source tools that are most commonly utilized in Jamf environments to be streamlined as suggestions within Jamf Pro. There is still some disconnect on new tools that are out there. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Comprehensive iPad Management with Small Hurdles"
4/5
What do you like best about Jamf?

I appreciate the range of functions and the various possibilities of Jamf. Particularly noteworthy is the friendly contact and helpfulness of the team. Compared to previous MDM solutions, Jamf School offers a wide range of management options. The introduction of drafts was a game changer, as it better ensures the installation of updates, among other things. Additionally, there are trainings, a knowledge database, and FAQs. The partners take care of the support, and in case of problems or inquiries, the contacts at Jamf are always friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about Jamf?

In the school area, we also use parent-funded iPads. These should be used exclusively for school purposes during school hours. In the afternoon, parents naturally want their own iPad to be free from restrictions. Unfortunately, implementing this is not as trivial as one might think and often encounters problems. The time control also unfortunately does not always work reliably in practice. Here, I would wish that a school location/tenant-specific school time could be defined. Additionally, it would be good if one could restrict whether private things (apps, content, iCloud, etc.) are allowed to be used on the iPads. Review collected by and hosted on G2.com.

Jeremy S.
JS
Jeremy S.
Desktop Administrator
Enterprise (> 1000 emp.)
"Intuitive Jamf: The Gold Standard for Apple Device Management"
5/5
What do you like best about Jamf?

I like Jamf's intuitive interface, which makes managing computers and mobile devices much easier for me, especially as an admin. It's advanced compared to Microsoft MECM, with features that work better and make day-to-day management smoother. Finding what I need, whether it's creating a policy or a blueprint, is straightforward, which I really appreciate. Review collected by and hosted on G2.com.

What do you dislike about Jamf?

I think Jamf could improve with better integration with Entra or active directory for group-based targeting. Right now, we're able to get it working because of extension attributes, but if it were a native thing, I think it would work a lot better. Review collected by and hosted on G2.com.

Marc  Z.
MZ
Marc Z.
Working Student IT Admin
Mid-Market (51-1000 emp.)
"Reliable MDM tool with excellent Apple integration"
4.5/5
What do you like best about Jamf?

I like the native Apple API integration of Jamf because it allows for a high degree of configuration and offers many possibilities to adapt the devices to company standards and legal regulations. The current API and MDM are also very helpful. I also find the ease of use very useful and impressive that it just works. Additionally, I am looking forward to the new AI Dashboard. With some tutorials and guides, the initial setup was manageable. Review collected by and hosted on G2.com.

What do you dislike about Jamf?

Intuitive UI to enable faster implementation of functions. Faster updates of deployed configurations and policies on end devices. Review collected by and hosted on G2.com.