It is really impressive that we can manage all our mac fleet and have all our devices secured Review collected by and hosted on G2.com.

It would be amazing if we can manage windows devices as well Review collected by and hosted on G2.com.

Zero-day support. Lots of very bright Jamf features that always feel unified and purpose-driven. Review collected by and hosted on G2.com.

Portfolio can be a bit cluttered. Lots of products which Not always integrate as easily as we would wish. Review collected by and hosted on G2.com.

The platform is simple to use and support is fantastic. I feel like I am always able to find an answer when I need one. Review collected by and hosted on G2.com.

I would benefit from more hands on support. I would love to be able to speak with an engineer on a video call when I am hitting roadblocks rather than use the chat bot. Review collected by and hosted on G2.com.

I like how Jamf makes managing enterprise macOS simple and keeps everything always up to date. The Blueprints and software updates are beneficial for compliance and transitioning to DDM. The initial setup was also very easy, which I appreciate. Review collected by and hosted on G2.com.

Better Intune compliance checks. I wish there was an option to force a sync rather than wait for sync. Review collected by and hosted on G2.com.

Because it is built for managing Apple devices (macOS, iOS, iPadOS, tvOS), Jamf Pro takes advantage of the native APIs and features. That means better compatibility, more reliable device control, and often fewer workarounds. Features like Automated Device Enrollment,using configuration profiles, and leveraging Apple’s security features (FileVault, Gatekeeper, etc.) tend to be more tightly integrated. Zero-touch or hands-free deployment: Once devices are in place, many things can be automated (initial setup, provisioning, app installs, policies). Reduces manual effort. Good tools for inventory, tracking hardware/software version, warranty, and ownership info. That means easier asset management over time. Automatic or semi-automatic patching, updates, managing app lifecycles (installing, updating, removing). For Apple devices especially, having consistent, timely updates is important for both functionality and security. Self-Service portals: allowing end users to install approved software themselves, run maintenance, etc., which reduces demands on IT for simple tasks.  Review collected by and hosted on G2.com.

Although many users praise the support, others report that for certain issues or in certain regions, response times or helpfulness vary. Also, getting specialized training or support for advanced features may cost extra. Additionally, the reporting features aren’t as polished or flexible as they’d like. Comparing multiple systems, detailed historical usage, analytics sometimes need extra effort or external tools. Review collected by and hosted on G2.com.

Jamf nation user group and support by the Jamf team. Review collected by and hosted on G2.com.

The UI could be more user friendly and the amount of steps required to complete configurations compared to Workspace One. Review collected by and hosted on G2.com.

The logs generated post pushing any script, policies or config profile. Review collected by and hosted on G2.com.

I need an error log on Blueprint which is currently missing. That can be more dynamic Review collected by and hosted on G2.com.

API, access to resources, features. Support is very good and often fix the issue first time Review collected by and hosted on G2.com.

Time taken for some feature requests to be implemented. Forcing Admin SSO for use of certain features Review collected by and hosted on G2.com.

Overall very intuitive, easy to move around, to create configuration profiles, and good management tools for remote "hands-off" options Review collected by and hosted on G2.com.

Sometimes it's a little laggy and the sync isn't as fast as I'd like, so the changes aren't immediate Review collected by and hosted on G2.com.

Jamf is very easy to use, and it offers a level of flexibility that I haven’t found in other device management platforms. It consistently delivers innovation and stays aligned with the Apple ecosystem, which helps it provide the best possible service. Review collected by and hosted on G2.com.

I don’t think Jamf has any parts to dislike. Like any other service, it continues to evolve and improve over time. Review collected by and hosted on G2.com.