# Jamf Reviews **Vendor:** Jamf **Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) **Average Rating:** 4.7/5.0 **Total Reviews:** 2,125 ## About Jamf Jamf gives organizations a dedicated platform for managing, securing and onboarding Apple devices at scale, including iPhone, iPad, Mac, Apple Watch and Apple TV. It fits seamlessly into Windows-centric environments and also supports Android to unify mixed-fleet mobility. IT teams gain powerful automation, accurate Apple endpoint telemetry and continuous compliance monitoring, while users enjoy a fast, native Apple experience. Jamf also enables mobility and industry workflows across healthcare, retail and education, providing secure identity, access and purpose-built frontline experiences. Jamf delivers the Apple-specific management, security and compliance capabilities organizations need without adding complexity. ## Jamf Pros & Cons **What users like:** - Users value the **powerful device management tools** of Jamf, enhancing compliance and control across multiple Apple devices. (184 reviews) - Users love the **ease of use** of Jamf, effectively managing various devices seamlessly from one platform. (177 reviews) - Users value the **enhanced security and streamlined IT management** of Jamf Pro, simplifying their workflow and boosting efficiency. (113 reviews) - Users appreciate the **seamless integration** of Jamf for managing multiple Apple devices efficiently in one place. (112 reviews) - Users value the **exceptional customer support** from Jamf, enhancing their experience in managing numerous devices efficiently. (87 reviews) - Automation (67 reviews) - Deployment Ease (63 reviews) - Security (61 reviews) - Fleet Management (60 reviews) - Users highlight the **comprehensive support for Apple products** that empowers their work with Jamf Pro. (59 reviews) **What users dislike:** - Users find Jamf's **complexity** frustrating, with inconsistent UX and a lack of intuitive functionality hindering productivity. (49 reviews) - Users find the **difficult learning curve** with Jamf challenging, especially when adapting to new features and configurations. (47 reviews) - Users feel that **UI improvements are needed** in Jamf for a more intuitive and streamlined experience. (41 reviews) - Users find the **learning curve steep** , making initial setup and advanced feature usage challenging without prior scripting knowledge. (40 reviews) - Users feel that **new features lack depth** at launch, often resulting in limited functionality and frustration over unmet requests. (32 reviews) - Users find Jamf Pro to be **expensive** , particularly challenging for organizations with limited budgets and multiple users. (30 reviews) - Users find the **missing features** in Jamf Pro, especially in dashboard options, limit their effectiveness and usability. (30 reviews) - Device Management Issues (28 reviews) - Update Issues (28 reviews) - Lacking Features (27 reviews) ## Jamf Reviews ### 1. Top Rated MDM Software **Rating:** 5.0/5.0 stars **Reviewed by:** Kim T. | Systems Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2018 **What do you like best about Jamf?** JAMF offers an array of feature-rich products that are easy to configure and deploy. In addition, JAMF updates are released before Apple releases software upgrades. It's great to have support in JAMF for Apple's new features before they are released. This allows us to identify and test the impact of new features and prepare ahead of an upgrade. Finally, their customer support is the best of any software company I've worked with! **What do you dislike about Jamf?** Nothing! I haven't had a bad experience with Jamf. **Recommendations to others considering Jamf:** Compare the other vendors who have similar products and choose the one that will best suit your needs. However, you will not find a better Mac Management tool on the market or a company with better customer support. **What problems is Jamf solving and how is that benefiting you?** Our school district is using iPads for our 1:1 program. Each student has an iPad, every teacher has an iPad and MacBook, we have iMacs in our high school libraries, six Mac labs, and every classroom has and Apple TV; all managed with Jamf Pro. This equates to over 15,000 devices we manage. We have one Jamf administrator who can manage all of these devices using JAMF Pro effectively and in a timely manner. Without JAMF we wouldn't be able to support our staff and students as effectively and efficiently as we do. ### 2. Jamf Cloud Makes Apple Environment Setup and Migration Seamless **Rating:** 4.5/5.0 stars **Reviewed by:** Victor P. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Jamf?** In my experience, setting up an apple environment with Jamf Cloud has been great. Allowing for a small customer to setup the preferred workflows and modify them quickly is a must for our organization and with policies and config profiles this has been easy for me as the Jamf admin. Scoping devices how we see fit is also a key feature. I have had to migrate our entire environment from an on premise to Jamf cloud. Integrating all this was a good experience and the jamf platform has made this possible. The cost has not been an issue so far for our organization. We look for stability over new quality of life features. Downtime has never been an issue so this has made the cost of Jamf something to always leverage with management. **What do you dislike about Jamf?** My biggest growing pain with the Jamf suite is Operating system updates and upgrades. DDM and native Jamf tools have shown low completions when attempting to use. Often resulting to 3rd party tools and scriptint to enforce and ensure completion of OS updates. **What problems is Jamf solving and how is that benefiting you?** Easy management and overall view of our apple environment. ### 3. Strong macOS Management Solution, but Premium Pricing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Jamf?** What I like best about Jamf Pro is how deeply it integrates into the Apple ecosystem while still remaining flexible enough for enterprise-scale management. As a Client Platform Engineer managing macOS and iOS devices daily, Jamf Pro allows us to automate large parts of the device lifecycle, from zero-touch deployment and configuration to software distribution, compliance, and troubleshooting. One of the biggest strengths is the balance between powerful functionality and usability. Features like Smart Groups, Configuration Profiles, Patch Management, and the API make it possible to build highly automated workflows that save significant operational time. The API in particular has improved our workflow a lot, especially as Jamf continues to expand and modernize the Jamf Pro API compared to the Classic API. The platform also integrates well with other Apple-focused solutions such as Jamf Connect, Microsoft Intune, Entra ID, and security tools, which helps create a seamless identity and compliance experience for end users. Self Service and the newer Self Service+ experience also provide a much better user experience by giving users controlled access to apps, policies, and troubleshooting tools without needing IT involvement for every request. Another aspect I value highly is the strong macOS admin community around Jamf. The combination of official documentation, Jamf Nation, training courses, and community-created scripts/tools makes solving complex challenges much easier. Support experiences have generally been very positive, especially for more advanced enterprise topics. Overall, Jamf Pro has helped us standardize deployments, reduce manual work, improve the end-user experience, and manage Apple devices at scale in a reliable and efficient way. **What do you dislike about Jamf?** One of the biggest downsides of Jamf Pro is the pricing, especially when additional products or premium features are required on top of Jamf Pro itself. While the platform is very powerful, the overall cost can become difficult to justify for some organizations compared to competing MDM solutions. Another challenge is that some newly announced features sometimes feel like early beta versions when they first become available. Features such as the Jamf App Catalog or Self Service+ had a lot of potential, but in practice they initially felt incomplete and required additional development time before becoming stable and fully enterprise-ready. This can make it difficult to adopt new functionality immediately in production environments. There are also occasional inconsistencies between the modernized UI and older areas of the platform, which can make navigation and administration feel fragmented at times. In larger environments, troubleshooting can also become complex depending on the interaction between configuration profiles, policies, compliance settings, and integrations. That said, Jamf does usually continue improving features over time and actively responds to customer feedback, which helps address many of these issues in later releases. **What problems is Jamf solving and how is that benefiting you?** Jamf Pro helps us solve the challenge of managing and securing large numbers of Apple devices in an enterprise environment while still providing a good user experience for employees. Before using Jamf, many administrative tasks required manual work and direct IT involvement. With Jamf Pro, we are able to automate device enrollment, configuration, software deployment, patch management, compliance enforcement, and troubleshooting workflows. This has significantly reduced the time spent on repetitive tasks and allows our team to focus more on improving the platform instead of handling routine support work. The platform is especially valuable for zero-touch deployments. New Macs can be shipped directly to users and automatically configured during setup with the correct settings, applications, security configurations, and access permissions. This greatly improves onboarding speed and consistency across the environment. Jamf also helps us maintain security and compliance standards while still keeping the Apple user experience intact. Integrations with identity providers and security tools allow us to build automated workflows around authentication, compliance, and access management. Another major benefit is the flexibility Jamf provides through Smart Groups, policies, scripting, and the API. This allows us to create customized workflows tailored to our environment instead of relying only on standard MDM functionality. Overall, Jamf Pro has improved scalability, reduced manual administration effort, standardized deployments, and created a better experience for both IT administrators and end users. ### 4. Straightforward Workflows and Exceptionally Clear Documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jamf?** The workflows are straightforward, and the documentation is consistently excellent. I really like that I can read about any part of the product and come away with clear insight and a solid understanding. Compared with something like Intune documentation, it feels much more achievable to sink my teeth into a new concept and actually grasp it. I'm also a huge fan of setup manager and its workflow **What do you dislike about Jamf?** I haven’t run into much friction with Jamf so far. I’ve had a couple of minor annoyances, like sessions expiring too quickly and longer loading times when I’m on Wi‑Fi, but overall these are very small complaints. **What problems is Jamf solving and how is that benefiting you?** Jamf solves not only our day-to-day device settings and configuration needs, but Setup Manager also handles all of our provisioning very proficiently. It lets us simply click Enroll, and Jamf automatically takes care of app installations and device naming without us having to enter any preliminary information. ### 5. Efficient Mac Management with Room for UI Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Jamf?** I love Jamf's aggressive stance on adopting Apple's features, as they often support new features in management on day one. Their dedication to integrating Macs into enterprise environments by leveraging connections with Apple and Microsoft is impressive. The adoption of Declarative Device Management was a huge impact for us, making software updates go from patchy to relatively complete, and Jamf has supported this since Apple released it. **What do you dislike about Jamf?** The user interface is dated, which is the downside of being such an established product. While Jamf emphasizes adding new features and capabilities quickly, the interface design has not kept up either aesthetically or in terms of ease of use. Although I appreciate that developer time isn't wasted on shiny interface stuff, it is time for a bit of polish and updating on the way Jamf is used by human admins accessing it through the web interface. **What problems is Jamf solving and how is that benefiting you?** I use Jamf to integrate MacOS into a Windows environment, ensure device security and compliance, and manage software updates reliably. Its early adoption of Apple's features enhances our enterprise use, making Macs functional business tools. ### 6. User-Friendly and Automated Efficiency with Jamf **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Jamf?** I find Jamf incredibly user-friendly, especially from the administrative side of things. It's much more approachable compared to other options like SCCM and group policy. The barrier to entry for a new CIS admin is remarkably low. I also appreciate that Jamf simplifies the initial setup process, which was much easier than anticipated and worked more or less out of the box. Additionally, Jamf effectively automates a lot of manual processes for device management, allowing us to turn manual processes into automated ones to a pretty excellent and granular degree. **What do you dislike about Jamf?** Some of the more recent features like Mac app deployment don't provide as much feedback when things go wrong, and they don't allow as accurate of scoping as things like policies and mobile configurations do. I would love to see that improve. **What problems is Jamf solving and how is that benefiting you?** I use Jamf to automate manual processes like device building and configuration, managing our endpoints efficiently. It helps transform tasks into automated actions with excellent precision. ### 7. Intuitive Mac Management with Minor Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Seth E. | Assistant Director and Infrastructure Lead - CFA-IT, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Jamf?** I find Jamf intuitive and easy to use, especially when compared to SCCM. It allows me to accomplish 95% of what I want with our Mac fleet. I appreciate how I spend less time problem-solving the tool itself and more time actually doing the work I want to do. Unlike other platforms, with Jamf, I don’t have to constantly look up how to do things as I go along, which makes my work much more efficient. **What do you dislike about Jamf?** Deploying DMG files perhaps? I haven’t done it often but it seems to be error-prone. Well I just seem to get errors when uploading or deploying DMG files. PKG files seem to work much better. **What problems is Jamf solving and how is that benefiting you?** I use Jamf for MacOS management, like updates and app deployment. It's intuitive, letting me focus on actual work rather than problem-solving. It covers 95% of my needs, handling security compliance, software updates, and deployments smoothly. ### 8. Ultimate Remote Control Solution, Needs UI Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Sri Adi Narayana R. | Endpoint Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Jamf?** Working with Jamf is really good, and it makes my job comfortable. I appreciate the ease of control and the level of control that Jamf gives me over every machine. It's easy to make it secure and straightforward for the customers to use. Especially enrolling computers and troubleshooting them if I'm away is made simple with Jamf, and I can just log in and get some work done. The ability to remote control machines is a big challenge that Jamf solves for me, it really helps with sending remote commands to troubleshoot problems and maintain compliance. I kind of liked the initial setup; it was fairly easy for me to get myself enrolled and to know the options and features in Jamf. It was quite easy and straightforward, which I liked. **What do you dislike about Jamf?** I don't think there's nothing wrong or needed to be improved in Jamf right now, but if at all possible, I'd like to have some UI changes in the app. I mean, especially the interface, it kind of feels really bad. So, yeah, that's one thing that could be changed. **What problems is Jamf solving and how is that benefiting you?** I find Jamf makes my job comfortable by solving remote machine control, troubleshooting, and compliance issues effectively, even when I'm away. It eases enrollment and offers significant control and security over devices, simplifying management. ### 9. Efficient Device Management with User-Centric Features **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas E. | Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2026 **What do you like best about Jamf?** I really like the return to service workflow with Jamf, especially for our flex staff nurses. I believe Jamf understands customers' needs and will pivot and make changes specific to workflows efficiently. Unlike other MDM manufacturers like Microsoft and Workspace ONE, Jamf doesn't take a very long time to implement changes. The integration with our shared iPhone management, Microsoft Teams, and the use of the return to service app along with Jamf Setup have addressed the problem of shared devices effectively. The process of nurses taking devices off the charger, logging into Jamf setup, setting a passcode, and then resetting the phone by tapping the return to service app at the end of their shifts ensures the device is ready for the next user. Without this workflow, I don't think we could provide the same number of applications to the nurses. I recently started using Jamf Mobile Assist to incorporate a QR code in our shared device workflow, which helps if a nurse forgets to sign out, as it can send the return to service by scanning the device's unique QR code. **What do you dislike about Jamf?** I think reporting capabilities could be improved. It would be great to have a radio button next to a configuration profile in the devices list view to be able to remove it on demand, and the same with an app, rather than using an exception or an exclusion in a smart group. **What problems is Jamf solving and how is that benefiting you?** Jamf solves the problem of managing shared iPhones by allowing our nurses to log in, use the devices, and reset them for the next user with the return to service app, enabling us to offer more applications. ### 10. Effortless Mac Management with Robust Open Source Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Adam M. | Client Platform Engineer - Sr. Client Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Jamf?** I love the community and the tools that Jamf supports and works with. The UI makes it easy to add and adapt all kinds of open source tools, and I find the initial setup to be very easy. I also appreciate that we can deploy Macs at scale directly shipped to end users from our VARs, keeping them up to date and secure. Our loyalty to Jamf has remained as we started with it for Mac and never switched. **What do you dislike about Jamf?** I think having more of the open source tools that are most commonly utilized in Jamf environments to be streamlined as suggestions within Jamf Pro. There is still some disconnect on new tools that are out there. **What problems is Jamf solving and how is that benefiting you?** I use Jamf to manage our Mac fleet and iOS devices, deploy Macs at scale from VARs, and ensure they stay updated and secure. ## Jamf Discussions - [Is there a way to mass enroll macs without sending an enrollment invite? like if jamf scans the network and finds 1000 macs. can they be enrolled automatically?](https://www.g2.com/discussions/is-there-a-way-to-mass-enroll-macs-without-sending-an-enrollment-invite-like-if-jamf-scans-the-network-and-finds-1000-macs-can-they-be-enrolled-automatically) - 1 comment, 1 upvote - [Is it possible to use jamf at different location and those location only be able to see devices pertaining to them?](https://www.g2.com/discussions/is-it-possible-to-use-jamf-at-different-location-and-those-location-only-be-able-to-see-devices-pertaining-to-them) - 1 comment, 1 upvote - [How do use patch management for multiple applications?](https://www.g2.com/discussions/24305-how-do-use-patch-management-for-multiple-applications) - 3 comments, 1 upvote - [Bulk import](https://www.g2.com/discussions/bulk-import) - 1 comment, 1 upvote - [When will Apple allow for iOS updates to automatically apply to devices that have pin codes applied?](https://www.g2.com/discussions/when-will-apple-allow-for-ios-updates-to-automatically-apply-to-devices-that-have-pin-codes-applied) - 1 comment, 1 upvote - [View Jamf pricing details and edition comparison](https://www.g2.com/products/jamf/reviews/jamf-review-4407810?section=pricing&secure%5Bexpires_at%5D=2026-05-20+00%3A55%3A52+-0500&secure%5Bsession_id%5D=98efe94f-04d5-4467-8aa4-316ce959ad2f&secure%5Btoken%5D=7af162483463f27fd8944026c02d0aa0ee293e626ae9a49ef51666e2ab75a8e8&format=llm_user) ## Jamf Integrations - [1Password SaaS Manager](https://www.g2.com/products/1password-saas-manager/reviews) - [allwhere](https://www.g2.com/products/allwhere-allwhere/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Incident IQ](https://www.g2.com/products/incident-iq/reviews) - [Jamf Protect](https://www.g2.com/products/jamf-protect/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [LifeSaver for Fleets](https://www.g2.com/products/lifesaver-for-fleets/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Oomnitza](https://www.g2.com/products/oomnitza/reviews) - [SentinelOne Singularity Cloud Security](https://www.g2.com/products/sentinelone-singularity-cloud-security/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Siit](https://www.g2.com/products/siit/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) ## Jamf Features **Agentic AI - Mobile Application Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Compliance** - Multi-Factor Authentication - Access Management - Security and Compliance - Mobile Device Mangement **Compliance** - Access Management - At-Risk Analysis - DLP Configuration - Sensitive Data Compliance **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Platform** - Regulation Compliant - Device Enrollment - Device Configuration **Administration** - Database Management - Deduplication - Backup - API / integrations **Operating System** - Apple Support **Operating System** - Apple Support **Protection** - Data Encryption - Data Transport - Mobile VPN - Backup - Attacks **Management** - Applicatons Management - Applications Consolidation - Blacklist - Usage Information **Security** - Device Management - Custom Alerts - Security **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Security** - Remote Wipe - Security **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Enterprise Mobility Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Jamf Alternatives - [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) - 4.5/5.0 (247 reviews) - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 4.5/5.0 (224 reviews) - [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) - 4.2/5.0 (184 reviews)