Jamf Reviews & Product Details

JAMF offers an array of feature-rich products that are easy to configure and deploy. In addition, JAMF updates are released before Apple releases software upgrades. It's great to have support in JAMF for Apple's new features before they are released. This allows us to identify and test the impact of new features and prepare ahead of an upgrade. Finally, their customer support is the best of any software company I've worked with! Review collected by and hosted on G2.com.

Nothing! I haven't had a bad experience with Jamf. Review collected by and hosted on G2.com.

In my experience, setting up an apple environment with Jamf Cloud has been great. Allowing for a small customer to setup the preferred workflows and modify them quickly is a must for our organization and with policies and config profiles this has been easy for me as the Jamf admin. Scoping devices how we see fit is also a key feature.

I have had to migrate our entire environment from an on premise to Jamf cloud. Integrating all this was a good experience and the jamf platform has made this possible.

The cost has not been an issue so far for our organization. We look for stability over new quality of life features. Downtime has never been an issue so this has made the cost of Jamf something to always leverage with management. Review collected by and hosted on G2.com.

My biggest growing pain with the Jamf suite is Operating system updates and upgrades. DDM and native Jamf tools have shown low completions when attempting to use. Often resulting to 3rd party tools and scriptint to enforce and ensure completion of OS updates. Review collected by and hosted on G2.com.

I love Jamf's aggressive stance on adopting Apple's features, as they often support new features in management on day one. Their dedication to integrating Macs into enterprise environments by leveraging connections with Apple and Microsoft is impressive. The adoption of Declarative Device Management was a huge impact for us, making software updates go from patchy to relatively complete, and Jamf has supported this since Apple released it. Review collected by and hosted on G2.com.

The user interface is dated, which is the downside of being such an established product. While Jamf emphasizes adding new features and capabilities quickly, the interface design has not kept up either aesthetically or in terms of ease of use. Although I appreciate that developer time isn't wasted on shiny interface stuff, it is time for a bit of polish and updating on the way Jamf is used by human admins accessing it through the web interface. Review collected by and hosted on G2.com.

I find Jamf incredibly user-friendly, especially from the administrative side of things. It's much more approachable compared to other options like SCCM and group policy. The barrier to entry for a new CIS admin is remarkably low. I also appreciate that Jamf simplifies the initial setup process, which was much easier than anticipated and worked more or less out of the box. Additionally, Jamf effectively automates a lot of manual processes for device management, allowing us to turn manual processes into automated ones to a pretty excellent and granular degree. Review collected by and hosted on G2.com.

Some of the more recent features like Mac app deployment don't provide as much feedback when things go wrong, and they don't allow as accurate of scoping as things like policies and mobile configurations do. I would love to see that improve. Review collected by and hosted on G2.com.

I find Jamf intuitive and easy to use, especially when compared to SCCM. It allows me to accomplish 95% of what I want with our Mac fleet. I appreciate how I spend less time problem-solving the tool itself and more time actually doing the work I want to do. Unlike other platforms, with Jamf, I don’t have to constantly look up how to do things as I go along, which makes my work much more efficient. Review collected by and hosted on G2.com.

Deploying DMG files perhaps? I haven’t done it often but it seems to be error-prone. Well I just seem to get errors when uploading or deploying DMG files. PKG files seem to work much better. Review collected by and hosted on G2.com.

Working with Jamf is really good, and it makes my job comfortable. I appreciate the ease of control and the level of control that Jamf gives me over every machine. It's easy to make it secure and straightforward for the customers to use. Especially enrolling computers and troubleshooting them if I'm away is made simple with Jamf, and I can just log in and get some work done. The ability to remote control machines is a big challenge that Jamf solves for me, it really helps with sending remote commands to troubleshoot problems and maintain compliance. I kind of liked the initial setup; it was fairly easy for me to get myself enrolled and to know the options and features in Jamf. It was quite easy and straightforward, which I liked. Review collected by and hosted on G2.com.

I don't think there's nothing wrong or needed to be improved in Jamf right now, but if at all possible, I'd like to have some UI changes in the app. I mean, especially the interface, it kind of feels really bad. So, yeah, that's one thing that could be changed. Review collected by and hosted on G2.com.

I really like the return to service workflow with Jamf, especially for our flex staff nurses. I believe Jamf understands customers' needs and will pivot and make changes specific to workflows efficiently. Unlike other MDM manufacturers like Microsoft and Workspace ONE, Jamf doesn't take a very long time to implement changes. The integration with our shared iPhone management, Microsoft Teams, and the use of the return to service app along with Jamf Setup have addressed the problem of shared devices effectively. The process of nurses taking devices off the charger, logging into Jamf setup, setting a passcode, and then resetting the phone by tapping the return to service app at the end of their shifts ensures the device is ready for the next user. Without this workflow, I don't think we could provide the same number of applications to the nurses. I recently started using Jamf Mobile Assist to incorporate a QR code in our shared device workflow, which helps if a nurse forgets to sign out, as it can send the return to service by scanning the device's unique QR code. Review collected by and hosted on G2.com.

I think reporting capabilities could be improved. It would be great to have a radio button next to a configuration profile in the devices list view to be able to remove it on demand, and the same with an app, rather than using an exception or an exclusion in a smart group. Review collected by and hosted on G2.com.

I love the community and the tools that Jamf supports and works with. The UI makes it easy to add and adapt all kinds of open source tools, and I find the initial setup to be very easy. I also appreciate that we can deploy Macs at scale directly shipped to end users from our VARs, keeping them up to date and secure. Our loyalty to Jamf has remained as we started with it for Mac and never switched. Review collected by and hosted on G2.com.

I think having more of the open source tools that are most commonly utilized in Jamf environments to be streamlined as suggestions within Jamf Pro. There is still some disconnect on new tools that are out there. Review collected by and hosted on G2.com.

I like Jamf's intuitive interface, which makes managing computers and mobile devices much easier for me, especially as an admin. It's advanced compared to Microsoft MECM, with features that work better and make day-to-day management smoother. Finding what I need, whether it's creating a policy or a blueprint, is straightforward, which I really appreciate. Review collected by and hosted on G2.com.

I think Jamf could improve with better integration with Entra or active directory for group-based targeting. Right now, we're able to get it working because of extension attributes, but if it were a native thing, I think it would work a lot better. Review collected by and hosted on G2.com.

The tools that can be created in self service for our users so fixes are fast and effective. The user interface didn't need any training as I came into my new role, I was able to hit the ground running and find anything and everything I needed to do. Review collected by and hosted on G2.com.

I'd appreciate network independence for unlocking ipads by having stored admin login codes when users forget their passwords. Review collected by and hosted on G2.com.