Francesca G.
FG
Francesca G.
CEO
Small-Business (50 or fewer emp.)
"Very good experience with Jama Connect"
5/5
What do you like best about Jama Connect?

The tool is easy to use, innovative, secure and configurable.

Very fast and helpful support. Review collected by and hosted on G2.com.

What do you dislike about Jama Connect?

Some integration must be developed or improved Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect

Thank you for your wonderful review and for sharing your experience with Jama Connect! We’re thrilled to hear that you find the platform easy to use, innovative, secure, and configurable. It’s especially rewarding to know that our support team has been fast and helpful. We’ll be sure to share your compliments with them.

We also appreciate your feedback regarding integrations. We would love to look into your integration use with you and see if we can support your use case. Also, we encourage you to check out our Help Guide at www.jamasoftware.com, explore tips and best practices in our User Community at community.jamasoftware.com, or connect with our Support Team for personalized assistance. These resources are designed to help you make the most of Jama Connect and tailor the platform to your needs!

Thank you again for your thoughtful review and for choosing Jama Connect to support your requirements lifecycle. If there’s anything more we can do to assist, don’t hesitate to reach out. We’re always here to help!

Verified User in Maritime
AM
Verified User in Maritime
Enterprise (> 1000 emp.)
"Great for Organization and Version Tracking"
3.5/5
What do you like best about Jama Connect?

Very useful for organisation, version control and tracking history of objects Review collected by and hosted on G2.com.

What do you dislike about Jama Connect?

Some simple features are missing. For example you can quickly link multiple objects together but can't unlink them via the same process. Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect

Thank you for taking the time to share your feedback and for your review. We're glad to hear that Jama Connect is helping your team stay organized with version control, history tracking, requirements management, and verification. It's great to know these capabilities are supporting your ability to manage requirement maturity and maintain traceability across documentation and related objects.

We also appreciate your feedback about unlinking multiple objects. We'd love to better understand the specific challenges or workflows your team is encountering. If you're open to it, we'd encourage you to connect with our Support team or visit our Community so we can learn more and help you get the most out of Jama Connect.

Thank you again for sharing your experience and for being part of the Jama Software community.

Alexis v.
AV
Alexis v.
Manager | Delivery Manager
Mid-Market (51-1000 emp.)
"Consistent Traceability with Jama Connect – More Transparency in the Development Process"
4.5/5
What do you like best about Jama Connect?

The most helpful aspect of Jama Connect is the continuous traceability throughout the entire development process. Requirements, tests, and changes are clearly linked, which creates transparency and significantly improves traceability. Review collected by and hosted on G2.com.

What do you dislike about Jama Connect?

The least helpful is partly the user interface, which in some places does not seem very intuitive and requires a certain amount of familiarization time. Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect

Hi Alexis - Thank you for sharing your thoughtful review of Jama Connect! We're delighted to hear that the platform's continuous traceability throughout the development process has been a standout feature for you. It's wonderful to know that the clear linking of requirements, tests, and changes has helped create transparency and improved traceability in your projects. This is exactly what Jama Connect is designed to deliver.

We also appreciate your feedback regarding the user interface. While we strive to make the platform as intuitive as possible, we understand that there can be a learning curve. Your input is invaluable, and we'll continue working to enhance the user experience to make it even more seamless for all users.

It's fantastic to hear how Jama Connect is addressing challenges like transparency and traceability in development projects, helping to prevent misunderstandings, errors, and delays. We're thrilled to be a part of your success and are here to support you as you continue to leverage Jama Connect for requirements management, traceability, and structured reviews.

Thank you again for your review and for being a valued Jama Connect user!

Philipp N.
PN
Philipp N.
Head of PMT Consulting ALM
Enterprise (> 1000 emp.)
"Smooth, Intuitive UI/UX That Makes Usability Shine"
4/5
What do you like best about Jama Connect?

The UI/UX makes user interaction smooth and intuitive. Usability is the standout strength. Review collected by and hosted on G2.com.

What do you dislike about Jama Connect?

Migration can sometimes be difficult, but it really depends on the customer’s data. Review collected by and hosted on G2.com.

WW
Wikle W.
IT
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Clear End-to-End Requirements Traceability That Simplifies Audits"
5/5
What do you like best about Jama Connect?

End-to-end requirements traceability: The ability to clearly construct a complete traceability chain from system requirements and performance goals to test cases, significantly reducing audit costs in complex engineering scenarios and high compliance requirements, while making traceability relationships more intuitive and verifiable. Review collected by and hosted on G2.com.

What do you dislike about Jama Connect?

The user interface currently does not support internationalization, making it unfriendly for users from countries or regions where English is not the native language. Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect

Hi, Wikle -Thank you for the 5-star review and for sharing your experience with Jama Connect! We're thrilled to hear that Live Traceability™ is helping your team build clear, end-to-end traceability from requirements through verification while reducing audit effort in complex, compliance-driven engineering environments. It's also great to know that Jama Connect has helped replace disconnected spreadsheets, documents, and emails with a centralized source of truth, making your requirements management more consistent and efficient.

We also appreciate your feedback regarding internationalization. We understand the challenges teams face when working in environments where English is not the primary language. We'd love to better understand the specific challenges or use cases your team is encountering. If you're open to it, we'd encourage you to connect with our Support team or visit our Community so we can learn more and help you get the most out of Jama Connect.

Thank you again for your thoughtful review and for being part of the Jama Software community!

Erich B.
EB
Erich B.
Systems Engineering Lead
Enterprise (> 1000 emp.)
"E2E Traceability Makes Impact Analysis Easy"
4.5/5
What do you like best about Jama Connect?

E2E Traceability has been very helpful for impact analysis, making it easier to understand how changes affect related items. Review collected by and hosted on G2.com.

What do you dislike about Jama Connect?

It has limited capabilities when it comes to test planning, test execution, and test reporting. Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect

Thank you for your fantastic review and for highlighting the value of Jama Connect’s end-to-end traceability! We’re thrilled to hear how it’s making impact analysis easier and helping your team streamline workflows with greater efficiency.

We noticed your feedback regarding test planning, execution, and reporting capabilities, and we’d love to better understand your specific use case. Please don’t hesitate to reach out to our Support Team or connect with others on our Community User site - https://community.jamasoftware.com/

We’d be happy to explore your needs further and offer potential solutions to help you get the most out of Jama Connect.

Thank you again for your thoughtful review and for being a valued part of the Jama Connect community. We’re excited to continue supporting your success!

Lenka M.
LM
Lenka M.
Program manager
Mid-Market (51-1000 emp.)
"Writing requirements through Jama connect"
4/5
What do you like best about Jama Connect?

easy navigation, navigation is smooth and intuitive Review collected by and hosted on G2.com.

What do you dislike about Jama Connect?

there was misunderstanding on MCP, so we will be working on this with Jama Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect

Thank you for your review! We're happy to hear that Jama Connect's intuitive navigation is helping your team efficiently create and manage requirements. It's great to know the platform is supporting your primary goal of writing requirements and providing a smooth user experience.

We're also excited to share that we've recently introduced Jama Connect MCP (Model Context Protocol), which enables AI assistants and development tools such as Claude, Codex, Cursor, GitHub Copilot, and Visual Studio to securely access governed, traceable engineering data directly from Jama Connect. This helps teams accelerate AI-assisted requirements authoring and engineering workflows while maintaining traceability and governance.

If MCP connectivity is something your team has been looking for, we'd encourage you to reach out to your Customer Success Manager to learn more about Jama Connect MCP and whether it's the right fit for your environment.

Thank you again for your feedback and for being part of the Jama Connect community!

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"New ai functions is great"
5/5
What do you like best about Jama Connect?

Jama architecture is subtle for ai use, which would be great to develop many ai uses. Review collected by and hosted on G2.com.

What do you dislike about Jama Connect?

Project management function and was which traditional users may like it Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect

Thank you for your amazing review of Jama Connect! We’re thrilled to hear that you find the platform easy to use and appreciate key features like live traceability, the review function, and the seamless implementation process. It’s especially rewarding to know that our API has been valuable in making integrations straightforward for your needs.

We also appreciate your comment about adding more products to Jama Connect. Your feedback is incredibly valuable as we explore ways to expand and enhance the platform to better support our users.

Thank you once again for your kind words and for choosing Jama Connect to support your requirements management, traceability, review, change management, and risk management efforts. If there’s anything else we can assist with, please don’t hesitate to reach out. We’re here to help!

Verified User in Medical Devices
AM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"Strong Requirements & Risk Management Linking"
4.5/5
What do you like best about Jama Connect?

Requirements and risk management linking Review collected by and hosted on G2.com.

What do you dislike about Jama Connect?

UI is dated and dense, requires deep knowledge to configure quickly. Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
AA
Verified User in Aviation & Aerospace
Mid-Market (51-1000 emp.)
"User-Friendly, Flexible, and Customisable Review Tool"
5/5
What do you like best about Jama Connect?

User-friendly, flexible, and customisable. I can carry out the review directly in the tool, which makes the process straightforward. Review collected by and hosted on G2.com.

What do you dislike about Jama Connect?

Licenses are expensive, and I sometimes run into connection issues with the cloud-based repository. Review collected by and hosted on G2.com.

Response from Marketing Team of Jama Connect

Thank you for taking the time to review Jama Connect. We're thrilled to hear that you find it user-friendly, flexible, and customizable, and that running reviews directly in the tool keeps your process straightforward while bringing requirements management, baselining, reviews, and verification together in one place.

We also appreciate you raising your concerns about licensing costs and the cloud-based connection issues you've encountered. We'd like to understand this issue more. Please connect with our Support team so we can look into the connection issues - we'd love to find a resolution!

Thank you again for sharing your experience.