Maïlys S.
MS
Maïlys S.
Conseillère clientèle
Small-Business (50 or fewer emp.)
"Powerful and Flexible DXP with Easy Integration and Strong Enterprise Capabilities"
5/5
What do you like best about Jahia DXP?

We use Jahia DXP on a daily basis as our main digital experience platform to manage and deliver content across multiple websites. The platform is relatively easy to implement and configure, especially compared to other enterprise DXP solutions, allowing teams to get up and running quickly.

Jahia DXP stands out for its flexible and modular architecture, as well as its ease of integration with existing systems and third-party tools. This makes it particularly well suited for complex content management, multilingual websites, and enterprise environments.

Once set up, both technical and non-technical users can collaborate efficiently. In addition, the customer support is responsive, knowledgeable, and helpful when dealing with technical questions or issues. Overall, Jahia DXP is a reliable and powerful solution that we use frequently to deliver consistent and high-quality digital experiences. Review collected by and hosted on G2.com.

What do you dislike about Jahia DXP?

One downside of Jahia DXP is its learning curve, especially for new users or non-technical profiles. Some advanced features require technical knowledge or developer support to be fully leveraged. In addition, certain configurations and customizations can be time-consuming, and performance may require careful optimization for large or complex projects. That said, once properly set up, the platform proves to be very powerful and reliable. Review collected by and hosted on G2.com.

Emilien D.
ED
Emilien D.
Logistique
Small-Business (50 or fewer emp.)
"Flexible, Powerful, and Scalable Content Management"
5/5
What do you like best about Jahia DXP?

What I like most about Jahia DXP is its flexibility and powerful content management capabilities. The platform allows both developers and non-technical users to work efficiently thanks to its modular architecture, intuitive interface, and strong role-based permissions. It is also relatively easy to implement and deploy, which helps speed up project delivery. Jahia DXP integrates easily with existing systems and third-party tools, making it well suited for complex digital ecosystems. In addition, the customer support is responsive and helpful, providing good assistance when needed. I use Jahia DXP on a regular basis, and it proves to be a reliable and efficient solution for managing complex, multi-site digital environments. Review collected by and hosted on G2.com.

What do you dislike about Jahia DXP?

The main downside is that Jahia DXP can take some time to get used to, especially at the beginning. Some features are very powerful but not always immediately intuitive. However, with experience and proper documentation, it becomes much easier to use. Review collected by and hosted on G2.com.

Joshua M.
JM
Joshua M.
"Reliable and Flexible Platform for a Personalized Digital Experience"
5/5
What do you like best about Jahia DXP?

Jahia DXP is an extremely high-performing and comprehensive platform for content and digital experience management. I appreciate its flexibility, which allows for the creation of custom sites and user journeys, while remaining intuitive for business teams as well as developers. The customization possibilities are numerous, and integration with other tools is done very efficiently. It is a reliable and modern solution perfectly suited for digital projects. I highly recommend Jahia DXP for any company wishing to offer a quality digital experience. I also appreciate its great flexibility and its ability to adapt to complex projects without losing simplicity of use. Review collected by and hosted on G2.com.

What do you dislike about Jahia DXP?

Some aspects could be slightly improved, such as the learning curve at the beginning, which can be a bit demanding for new users. Review collected by and hosted on G2.com.

Camille H.
CH
Camille H.
Assistante chef de produit marketing
Small-Business (50 or fewer emp.)
"Freedom, efficiency, and exceptional support with Jahia DXP"
5/5
What do you like best about Jahia DXP?

What I particularly like about Jahia DXP is the freedom the platform offers on a daily basis. The interface is super clear, pleasant to handle, and you can feel that everything has been designed to make life easier for the teams. Creating and managing content is done smoothly, without feeling like you're fighting against the tool. The workflows, which are very flexible, allow us to work in a more structured and efficient way. Special mention also to the Jahia team: whenever we have a question or doubt, they are available, responsive, and truly committed. Review collected by and hosted on G2.com.

What do you dislike about Jahia DXP?

As is often the case with powerful platforms, getting started can be a bit confusing at first. Some features take time to be well understood, especially when you're new to the tool. You must accept a true learning phase. Moreover, the performance depends greatly on how the solution is configured, making solid technical support essential to get the best out of it. Review collected by and hosted on G2.com.

corentin T.
CT
corentin T.
Banquier
Small-Business (50 or fewer emp.)
"Empowers Seamless Content Management and Personalization Across Channels"
5/5
What do you like best about Jahia DXP?

I use Jahia DXP as our company’s central digital experience platform to manage content, deliver personalized experiences, and unify customer journeys across multiple channels. Specifically, we rely on Jahia to:

• Create and publish web content quickly and efficiently for both our main website and international microsites.

• Manage multilingual content through a flexible CMS, which simplifies collaboration between our global teams.

• Personalize user experiences based on customer data and behavior, helping us tailor content to specific audience segments.

• Integrate with our existing tech stack, including CRM, marketing automation, and e-commerce tools, so all systems communicate seamlessly.

• Support omnichannel delivery, ensuring consistent messaging across web, mobile, and other digital touchpoints.

Overall, Jahia DXP has improved our ability to deliver rich, personalized content at scale while keeping editorial workflows smooth and efficient. The platform’s flexibility and integration capabilities make it a strong choice for organizations looking to enhance both content management and customer engagement. Review collected by and hosted on G2.com.

What do you dislike about Jahia DXP?

While Jahia DXP is a powerful and flexible platform, there are a few aspects that have been challenging for our team:

1. Steep learning curve — Some of the more advanced features and configuration options require technical expertise, which can be difficult for non-technical users to pick up quickly.

2. Complex setup and customization — Initial implementation and custom development can take longer than expected, especially for teams without prior experience in Jahia or similar DXP systems.

3. Documentation gaps — Although the documentation is helpful in many areas, there are times when detailed guides or examples are missing, requiring extra support from the vendor or community.

4. Performance tuning — Out of the box, certain performance optimizations need to be configured manually to ensure fast load times, particularly for large or content-heavy sites.

5. Cost considerations — For smaller organizations or projects with limited budgets, the total cost of ownership — including licensing, implementation, and maintenance — can be a barrier.

Overall, these challenges haven’t outweighed the benefits of Jahia DXP, but they are areas where improvements could make the platform even stronger and more user-friendly. Review collected by and hosted on G2.com.

Armelle A.
AA
Armelle A.
Conseillère clientèle et commercial Groupama
Mid-Market (51-1000 emp.)
"Jahia DXP: a complete solution for efficient digital projects"
4.5/5
What do you like best about Jahia DXP?

What I appreciate most about Jahia DXP is its flexibility and power, combined with an intuitive interface that makes the platform pleasant to use on a daily basis. It allows for easy management of content, digital data, and customer experience in a centralized manner, while remaining highly customizable according to the needs of each project. The configurable workflows and collaborative approach facilitate the work of marketing teams, thus improving efficiency and productivity. Finally, the support offered by the Jahia team is a real plus: they are responsive, available, and always ready to assist when questions arise. Review collected by and hosted on G2.com.

What do you dislike about Jahia DXP?

The main downside of Jahia DXP for me is the complexity of certain advanced configurations, which can be technical and sometimes take a long time to set up. Although these processes allow for better structuring and categorization of content, they can cause delays, especially for less technical teams or when the documentation lacks clarity. Review collected by and hosted on G2.com.

Robin  L.
RL
Robin L.
Alternant
Small-Business (50 or fewer emp.)
"Flexible and Powerful, But Steep Learning Curve"
3.5/5
What do you like best about Jahia DXP?

What I like most about Jahia DXP is how flexible it is.

You can build and manage content without it feeling super complicated.

It’s cool how it connects content, data, and personalization in one place.

The platform feels powerful but still modern and clean.

Honestly, it just makes digital projects feel more pro and smooth. Review collected by and hosted on G2.com.

What do you dislike about Jahia DXP?

What I don’t like about Jahia DXP is that it can be hard to learn at first.

There are a lot of features, so it feels overwhelming sometimes.

The interface isn’t always super intuitive.

It can also feel a bit heavy or slow depending on the setup.

As a student, I think it takes time before you really feel comfortable using it. Review collected by and hosted on G2.com.

Benoît S.
BS
Benoît S.
Boucher
Small-Business (50 or fewer emp.)
"Flexible, Robust, and Perfect for Enterprise Collaboration"
5/5
What do you like best about Jahia DXP?

What I like most about Jahia DXP is its flexibility and hybrid CMS approach. It combines content management with digital experience features, letting teams handle structured content, personalization, and integrations in one platform.

I also appreciate its strong Java-based architecture, which makes it robust and scalable for enterprise projects, and its modular design, allowing developers to customize without locking editors into rigid workflows. On top of that, the collaboration between technical and non-technical users (developers, marketers, editors) is well thought out, which helps teams work more efficiently together. Review collected by and hosted on G2.com.

What do you dislike about Jahia DXP?

Honestly, there’s nothing truly blocking with Jahia DXP. The platform is solid, comprehensive, and dependable. While it may not be flawless, it is thoughtfully designed for large-scale projects and typically lives up to expectations. Overall, it’s a strong and reliable solution that provides what you need. Review collected by and hosted on G2.com.

Ismaël B.
IB
Ismaël B.
Responsable des parutions @Media-Start
Mid-Market (51-1000 emp.)
"Enterprise-Grade Flexibility and Personalization at Its Best"
5/5
What do you like best about Jahia DXP?

What I value most about Jahia DXP is how it merges robust content management with genuine enterprise-level flexibility. The platform stands out in managing intricate digital ecosystems, all while maintaining scalability and security. Its advanced personalization features, smooth integration with existing systems, and support for omnichannel experiences make it a strong choice for organizations aiming to provide consistent, high-quality digital experiences across various touchpoints. Review collected by and hosted on G2.com.

What do you dislike about Jahia DXP?

One of the primary disadvantages of Jahia DXP is its complexity. The platform tends to have a steep learning curve, particularly for users without a technical background, and getting started or making customizations often demands significant technical skills. Furthermore, certain advanced features can be cumbersome to configure or maintain, which may reduce agility for teams aiming for a quicker time-to-market. Review collected by and hosted on G2.com.

HM
Hugo M.
Developer
Small-Business (50 or fewer emp.)
"A solid solution for managing content at scale"
4.5/5
What do you like best about Jahia DXP?

What I like most about Jahia DXP is its flexibility and overall robustness. It allows us to manage complex content and multiple websites from a single platform, which makes daily work more efficient. Collaboration between technical and business teams is smoother, and the solution scales well as projects grow. Overall, it’s a reliable platform for long-term and evolving needs. Review collected by and hosted on G2.com.

What do you dislike about Jahia DXP?

Some parts of Jahia DXP can feel complex at first, especially for new users or non-technical profiles. Certain configurations require technical knowledge, and the learning curve can be a bit steep at the beginning. Also, some features could benefit from clearer documentation or a more intuitive interface. That said, once the platform is properly set up, it becomes much easier to use. Review collected by and hosted on G2.com.