What I like most about Jahia DXP is how naturally it brings content management and customer experience together.

It feels straightforward to create and update content, and at the same time the platform gives you solid tools to personalize and connect everything across sites. It’s flexible without being overwhelming, which makes it easy to work with both for marketers and developers. Review collected by and hosted on G2.com.

What I don’t like about Jahia DXP is that it can feel a bit complex at the beginning, especially for teams that aren’t used to modular or Java-based systems.

Once you understand how it’s structured, it’s fine, but the initial learning curve can be a hurdle. Review collected by and hosted on G2.com.

What I appreciate most about Jahia DXP is its balance between simplicity for content teams and flexibility for developers. You can manage pages directly "on the site," without a complicated interface, while having a platform solid enough to create custom modules. Review collected by and hosted on G2.com.

What I like less about Jahia DXP is that the multiplicity of tools and screens can make it less intuitive to get started, especially for people who are not used to complex platforms. The solution offers a lot of possibilities, which is an advantage, but it sometimes creates an impression of overload: it takes a bit of time to understand where the right features are and how they work together. Review collected by and hosted on G2.com.

I like how intuitive the interface is and how quickly I can make updates without needing constant developer support. The platform is flexible, integrates well with other tools, and allows for deep customization. The modular approach also makes it easy to scale and adapt as business needs evolve. Review collected by and hosted on G2.com.

Some features have a steeper learning curve, especially when setting up advanced personalization or integrations for the first time. Documentation is helpful but could be more detailed in certain areas, which sometimes slows down onboarding for new users. Review collected by and hosted on G2.com.

Jahia was one of several "top of class" CMS products we reviewed when migrating from our old platform. The platform itself was a bright point with robust user experience tools. Even though we were primarily a Microsoft development team, the user benefits, ease of implementation, ease of use for content creators, and flexibility of the product were difficult to deny, justifying the jump to a Java-based tool. As a developer, the CMS uses a "everything is content" philosophy, which is definitely a deviation from our previous CMS tools, but the learning curve wasn't as steep as we initially anticipated with their support and online documentation. Our content personnel were super-quick to adopt the new Jahia platform, and with the solid built-in security modules, everyone was up and running with proper access levels quickly. The content approval workflows truly helped our content editors screen all changes before they are visible to the public, and the rollback features have been a lifesaver more than a few times.

The implementation itself was made easier by the constant support of our Jahia sales rep, the Jahia training staff, and the timely responses to requests made of their support team. Working with the Jahia personnel has been a true benefit to the implementation, the ongoing site updates, and the numerous future enhancements we have planned.

I would definitely recommend Jahia to anyone looking for a solid, flexible, and comprehensive CMS platform. Review collected by and hosted on G2.com.

Like pretty much every product on the planet, Jahia's online documentation has holes, but its support staff are quick to respond to questions and issues with a true customer service attitude. The pricing isn't as low or free as some other CMS products, but you get what you pay for. The Jahia CMS platform is full of modules that make the lives of your developers, content creators, support staff, and users easier. Review collected by and hosted on G2.com.

I particularly appreciate the ease of use and clarity of the interface, which save time in content management. The features are well-designed, and the integration with other tools is seamless. Customer support is responsive and efficient, which enhances the overall experience. Review collected by and hosted on G2.com.

Although overall efficient, the tool could benefit from an improvement in loading speed for large projects. Some advanced features require additional learning time, and the documentation could be more detailed to facilitate onboarding for new users. Review collected by and hosted on G2.com.

With Jahia, every player in our upstream supply chain, whether they are suppliers, carriers, or our partners, has a personalized space that centralizes all essential information such as schedules/loading slips/QSSE rules... This real-time and collaborative vision allows us to reduce scattered exchanges and streamline daily coordination. A joy! Review collected by and hosted on G2.com.

The initial integration with our internal tools (I am particularly thinking of TMS and ERP) required precise data mapping work. More specific documentation tailored to the needs of the process industry would help reduce this setup time, but it would be a must-have :) Review collected by and hosted on G2.com.

What We Love Most About Jahia DXP

When we first evaluated Jahia DXP, we needed an enterprise solution that wouldn't sacrifice usability for power. The platform surprised us by delivering both. What impressed us most was how it simplified complex digital operations - we went from skeptical to advocates within weeks of implementation.

The true standout is the balance between sophistication and approachability. Unlike other enterprise platforms that bury functionality under layers of menus, Jahia presents tools logically. Our team transitioned smoothly regardless of technical skill level, and we eliminated nearly all our "how do I..." support tickets.

We've been equally impressed with the support team's expertise. Each interaction has been solution-oriented, with specialists who understand both the platform and our business needs.

While priced as a premium solution, the ROI has been clear. We've reduced our tech stack complexity while gaining capabilities we previously lacked. For organizations tired of choosing between power and usability, Jahia offers the best of both worlds. Review collected by and hosted on G2.com.

For all its strengths, we've encountered some friction points. The content authoring experience, while functional, lacks the polish of newer competitors. Tasks like media organization and multi-channel previews often require more steps than necessary.

We've also noticed performance variability when handling complex page structures or large asset libraries. The permissions system, while granular, can be unintuitive for common administrative tasks.

These aren't dealbreakers - more like reminders that even excellent platforms have room to grow. The core functionality remains strong, and we're optimistic future updates will address these UX considerations. Review collected by and hosted on G2.com.

Jahia DXP offers a very appreciable modular approach: one can build personalized customer journeys while maintaining a clear management interface. The CMS is powerful, open-source, with good integration capability (notably via GraphQL). Both marketing teams and developers can find it beneficial. Review collected by and hosted on G2.com.

The initial handling is a bit complex for non-technical teams. Some advanced features require support or an external provider. The documentation also deserves to be more accessible and interactive. Review collected by and hosted on G2.com.

What I appreciate most about Jahia DXP is its great flexibility and its ability to adapt to very diverse needs, while ensuring a smooth user experience. The platform allows for centralized and very intuitive content management, even for non-technical users. Its open architecture facilitates integration with other IT system tools and its support for modern web standards is a real asset for developers. Review collected by and hosted on G2.com.

It might be useful to improve the technical documentation for certain advanced modules, as it can sometimes lack clarity or concrete examples. But overall very satisfactory. Review collected by and hosted on G2.com.

Jahia really surprised me with its ability to adapt to the needs of our digital ecosystem. We use it daily, both for content management, orchestrating our marketing campaigns, and managing multiple sites. The big advantage is the advanced content personalization and the way everything is centralized, which greatly simplifies multi-site management. Its integration with other tools (CRM, DAM, etc.) is quite natural, and the interface is rather intuitive once you get the hang of it. I also appreciate the "open source" orientation, which gives great flexibility to the technical teams. For the marketing teams, getting started is quick and the workflows are clear. Review collected by and hosted on G2.com.

Like any comprehensive tool, Jahia requires some time to adapt. The initial installation can be a bit complex if one is not familiar with the environment. The team seems attentive and the updates are moving in the right direction. The documentation could be a bit more accessible for non-technical profiles. Despite everything, once this hurdle is overcome, the platform becomes truly powerful. Review collected by and hosted on G2.com.