---
title: Jahia DXP Reviews
meta_title: 'Jahia DXP Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 603 reviews by the users' company size, role or industry
  to find out how Jahia DXP works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 603
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---


# Jahia DXP Reviews
**Vendor:** Jahia  
**Category:** [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 603
## About Jahia DXP
Jahia is a digital platform combining a hybrid CMS and DXP, built for organizations that manage complex content environments and require strong control over their data, architecture, and digital operations. A hybrid CMS for editorial flexibility and distribution agility: Jahia CMS supports both traditional and headless approaches. Content teams work through rich editorial interfaces, while developers distribute content via APIs to any front-end experience, including websites, mobile applications, portals, and third-party systems. This architecture is particularly suited to multi-site, multi-brand, and portal deployments where content governance and distribution speed are equally critical. A DXP with native CDP capabilities: On the experience side, Jahia collects, unifies, and activates customer data through built-in CDP capabilities, enabling real-time personalization without requiring a separate CDP. Organizations retain ownership of their customer data within a controlled environment, without adding unnecessary data silos. AI-assisted productivity: Built-in AI features, including automatic translation, writing assistance, and automated content classification, reduce manual effort and accelerate time to market for both editorial and technical teams, helping business users move faster while developers stay focused on high-value work. Open architecture, built for complex ecosystems: Jahia is built on a modular, API-first architecture that integrates with existing systems such as CRM, analytics, DAM, and e-commerce platforms. It deploys in the cloud or on-premises, giving organizations control over their infrastructure, security posture, and compliance requirements without locking teams into a rigid technology stack. Designed for collaboration: Jahia bridges the gap between business and technical teams. Granular roles, permissions, and workflows give each team the autonomy they need without creating governance gaps. Content editors, marketers, and developers work in the same environment, with clear boundaries and shared visibility. Trusted by NASA, Marriott Vacations Worldwide, Ben &amp; Jerry’s, and the European Parliament, Jahia is designed for teams that treat data control, architectural flexibility, and digital experience performance not as options, but as requirements.



## Jahia DXP Pros & Cons
**What users like:**

- Users praise Jahia DXP for its **intuitive and user-friendly interface** , making digital experience management enjoyable and efficient. (130 reviews)
- Users value the **flexible and intuitive content management** of Jahia DXP, enhancing collaboration and digital experience delivery. (107 reviews)
- Users value the **flexibility** of Jahia DXP, enabling both non-technical management and extensive customization for developers. (95 reviews)
- Users value Jahia DXP&#39;s **integration-friendly design** , enabling seamless connections and effective collaboration across teams. (94 reviews)
- Users value the **flexible and modular architecture** of Jahia DXP, enhancing content management across multiple channels. (87 reviews)
- Users value the **customizability** of Jahia DXP, enhancing user engagement through a flexible and user-friendly experience. (79 reviews)
- Users value the **customization options** of Jahia DXP, enabling tailored solutions for diverse digital experience needs. (71 reviews)
- Management Efficiency (67 reviews)
- Easy Integrations (66 reviews)
- Users value the **intuitive interface** of Jahia DXP, enhancing accessibility and making digital experience management enjoyable. (59 reviews)

**What users dislike:**

- Users find the **learning curve steep** , as Jahia DXP&#39;s interface and features can be challenging for beginners. (129 reviews)
- Users find the **steep learning curve** of Jahia DXP challenging, requiring technical skills for advanced features and customization. (71 reviews)
- Users often face a **difficult learning curve** with Jahia DXP, particularly those without technical backgrounds, hindering effective use. (61 reviews)
- Users often find the **complexity** of Jahia DXP leads to a steep learning curve for new or non-technical teams. (59 reviews)
- Users find the **required technical expertise** of Jahia DXP can lead to a challenging learning curve for newcomers. (54 reviews)
- Technical Knowledge (43 reviews)
- Users find Jahia DXP&#39;s **difficult usability** challenging, especially with its complex JCR structure and permission management. (40 reviews)
- Poor Documentation (32 reviews)
- Complex Setup (31 reviews)
- Difficult Setup (29 reviews)

## Jahia DXP Reviews
  ### 1. Powerful solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about Jahia DXP?**

Jahia DXP is very good and powerful for my team thanks to various personalization possible.
Another point that I like it's all the reporting after when you want to see some information about the customers, viewers or everything like that.

**What do you dislike about Jahia DXP?**

Jahia solution DXP it's really powerful but when you try to understand everything about this you need a lot of time to understand and handle everything

**What problems is Jahia DXP solving and how is that benefiting you?**

Very useful for have more time when you want to retrieve information and be more effective for answer to all customers in the good time.

  ### 2. Excellent Flexibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2024

**What do you like best about Jahia DXP?**

Jahia DXP provides excellent flexibility with its modular design, allowing us to customize features according to our specific needs. It's intuitive interface makes managing content across multiple channels seamless.

**What do you dislike about Jahia DXP?**

Pricing is a bit high and the initial learning curve cna be steep for new users.

**What problems is Jahia DXP solving and how is that benefiting you?**

Jahia DXP is helping us streamline the management of multiple websites and multilingual content.  The rubust support team is always responsive, ensure any technical issues are resolved promptly.

  ### 3. Flexible, personalized and very useful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2024

**What do you like best about Jahia DXP?**

The best thing i like  about Jahia DXP is the way it is flexible for example it delivers a lot of personalized experiences and fit very well with many of our tools. It's useful for our business needs.

**What do you dislike about Jahia DXP?**

What I see that can be improve about Jahia DXP is the use friendless. a
According to me, it is a bit difficult to navigate with all these customization options possible.

**What problems is Jahia DXP solving and how is that benefiting you?**

Jahia solves many problems like flexibility and customization. It's helpful because it allows us to save time and provide personalized experiences.

  ### 4. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edwin A. | Data scientist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about Jahia DXP?**

Jahia is great for integrations, making it simple to connect with third-party tools. This flexibility really improve how I manage workflows and customize the platform. With CRM, marketing automation, or analytics, Jahia's options makes it a top choice for digital experience management.

**What do you dislike about Jahia DXP?**

Nothing to say, everything was good with Jahia

**What problems is Jahia DXP solving and how is that benefiting you?**

Jahia help me for the flexibility and improve the way how I manage workflow.

  ### 5. Flexible solution for personalized web experiences

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2024

**What do you like best about Jahia DXP?**

It is a versatile platform that combines content management with personalization. Its modular design integrates easily with other systems, making it ideal for creating dynamic, tailored web experiences.

**What do you dislike about Jahia DXP?**

While its flexibility is a strength, it can require significant time and expertise to fully leverage its capabilities, making initial setup and ongoing management more complex compared to simpler CMS platforms. But it's okay!

**What problems is Jahia DXP solving and how is that benefiting you?**

It simplifies content management and personalization by combining them into one platform. This benefits me by streamlining workflows, ensuring consistent user experiences, and offering customization options to meet specific business needs, boosting engagement and conversions.

  ### 6. Positive experience, offering flexible content management and solid support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Jahia DXP?**

What I like most about Jahia is their intuitive interface and the excellent support team, always ready to assist whenever needed.

**What do you dislike about Jahia DXP?**

Jahia could improve by offering 24/7 support, which would be valuable for handling urgent issues that arise outside of regular business hours.

**What problems is Jahia DXP solving and how is that benefiting you?**

Jahia is helping me effectively solve technical issues, which has been a great asset in managing my projects smoothly.

  ### 7. Intuitive tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Jahia DXP?**

Discovering this software has been a real success for me. I'm completely at home with it, whether it's the intuitive way it works, the clarity of the information provided, the ergonomics or, more generally, the information it contains.

**What do you dislike about Jahia DXP?**

I find that there are a lot of options and it's difficult to know everything and take full advantage of them.

**What problems is Jahia DXP solving and how is that benefiting you?**

This makes it much easier for me to enter text, group information together and centralise everything in a single tool.

  ### 8. The CMS factory that does what it says it does

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Jahia DXP?**

I like the platform because it is easy to use compared to those I used in the past. Jahia is our lead generation platform and assists us in our multi channel prospect outreach and feed us with valuable intel about our prospects.

**What do you dislike about Jahia DXP?**

The platform is designed for the marketing people and we had to do a lot of customization to adapt it to a sales audience

**What problems is Jahia DXP solving and how is that benefiting you?**

Have a website with high performance and that displays a beautiful design

  ### 9. GOOD VALUE FOR MONEY

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2023

**What do you like best about Jahia DXP?**

All-in-one CMS, easy to learn and easy to use by different profiles

**What do you dislike about Jahia DXP?**

Designed for showcase sites even if they develop more and more business functions. Open to evolution and competent and reactive support.
Jexperience is a good stuff for beginners inpersonalization and marketing on-site.

**What problems is Jahia DXP solving and how is that benefiting you?**

Simplifies multi-site management with content sharing and cross-marketing betweeen different sites.

  ### 10. Transform operations with effortless content management and optimized logistics.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about Jahia DXP?**

Centralize and streamline content management across several departments, from logistics to customer-facing platforms.

**What do you dislike about Jahia DXP?**

Integrating Jahia with our inventory management system, especially for real-time stock updates, has required additional customization, which has led to some delay in our project.

**What problems is Jahia DXP solving and how is that benefiting you?**

Jahia DXP has made it much easier to oversee content across different teams and platforms. It helps us to spread updates quickly, saving time, cutting down on mistakes, and improving how logistics and marketing work together.

  ### 11. Jahia DXP: Simplifying Projects and Saving Time!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** November 28, 2024

**What do you like best about Jahia DXP?**

Jahia DXP keeps our improvement projects organized, works effortless with banking tools, and free up time by reducing manual tasks.

**What do you dislike about Jahia DXP?**

Sometimes setting up insurance data can be complicated and update can stops our project but the system still get the job done overall.

**What problems is Jahia DXP solving and how is that benefiting you?**

Jahia DXP  combibe everything together in one place. It's very easy to use, works well with our insurance tools, and save us time for manual tasks.

  ### 12. Powerful, Scalable, and Perfectly Suited for Banking's Evolving Digital Needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2024

**What do you like best about Jahia DXP?**

I love how flexible Jahia is for our banking needs. The customization, easy integrations, and ability to scale across branches is really a game changer.

**What do you dislike about Jahia DXP?**

The managing permissions access across teams can be a bit complex at times, however it offers a high level of customization.

**What problems is Jahia DXP solving and how is that benefiting you?**

Jahia DXP makes managing and personalizing content for our banking services much easier. The smooth connection with our systems helping us to work more efficient.

  ### 13. Great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** November 17, 2024

**What do you like best about Jahia DXP?**

Jahia is a CMS tool that won my team over with its robustness and numerous customization options. We appreciated its integration into our stack, facilitated by an efficient technical support team available to help us.

**What do you dislike about Jahia DXP?**

The only thing I would say is that it takes time to master all the features.

**What problems is Jahia DXP solving and how is that benefiting you?**

Q solution offers a very personalized service that has solved several issues.
It help us to improve team efficiency and customer satisfaction.

  ### 14. Time saver and intuitive platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2024

**What do you like best about Jahia DXP?**

Jahia is a great platform that combine all the ressources for my team to be efficient within their programs and apps.

**What do you dislike about Jahia DXP?**

It can be hard at the beginning to navigate through but they offer tutorials and technical support to help you start with.

**What problems is Jahia DXP solving and how is that benefiting you?**

Jahia helped our team by getting a better insight analysis of our client database.
It facilitate our program as it very personalised for your needs. 
A great value of money and a real time saver for my team.

  ### 15. Jahia is great for their simplicity and the different tools they offer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Liban I. | Inside sales specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** October 05, 2024

**What do you like best about Jahia DXP?**

Jahia makes managing my projects easier by connecting with my favorite tool. I love how i can customize it to fit my needs perfectly. The user friendly interface allow me to streamline my workflow.

**What do you dislike about Jahia DXP?**

Nothing at the moment, the services is been great so far

**What problems is Jahia DXP solving and how is that benefiting you?**

Jahia DXP has helped me unify customer experience and streamline content.

  ### 16. Great support for a good tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about Jahia DXP?**

The provided solution is great for my team as it offers a lot of customization features. Integration with our existing tools and the highly efficient and responsive technical support team is much appreciate. The customer support is quick to respond, effective, and always available.

**What do you dislike about Jahia DXP?**

It might be hard to be confortable with the tool at the begining, it requires some time to understand the tool and all the features.

**What problems is Jahia DXP solving and how is that benefiting you?**

Providing good reporting and elaborating data base automatically

  ### 17. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Jahia DXP?**

Practical to organise the team work, very easy to use and friendly user interface. No problem to adapte to any our needs. Fast implementation and easy match with existing tools .

**What do you dislike about Jahia DXP?**

I am not a geek so I had some small difficulties before understand the logic of platform. As far as you get it  -  it works

**What problems is Jahia DXP solving and how is that benefiting you?**

great data recall for analysis construction . Easy report preparation and flexibility of analysis axes.

  ### 18. OVERALL GOOD PLATFORM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about Jahia DXP?**

Jahia has an intuitive interface making it easy to use, customize and update content. It also has a top customer support team.

**What do you dislike about Jahia DXP?**

Some advanced features can be overwhelming for new users, could do with more documentation on more complex functionalities

**What problems is Jahia DXP solving and how is that benefiting you?**

The various templates and modules that are flexible and easy to personalize is a time saver and has helped to make our work more efficient.
Personalization features for a better customer service experience.

  ### 19. GOOD EXPERIENCE

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2023

**What do you like best about Jahia DXP?**

the platform is easy to use and allows me to quickly do all my search engine optimization

**What do you dislike about Jahia DXP?**

it's quite limited in terms of the technical part, it would be necessary to condidate more the technical seach engine optimization part

**What problems is Jahia DXP solving and how is that benefiting you?**

I USE IT TO DO SEO OPTIMIZATIONS, THE SEO MODULE OF THE CMS

  ### 20. A complete powerfull tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2024

**What do you like best about Jahia DXP?**

The solution they propose is a good fit for my company, thanks to the different solutions on offer.
the part I love the most is the responsiveness of the technical support team, very efficient and attentive.

**What do you dislike about Jahia DXP?**

Jahia is so complete that you quickly get lost, and it takes some time to adapt to the tool.

**What problems is Jahia DXP solving and how is that benefiting you?**

This solution allows us to collect a lot of data, enabling us to adapt better our offers to customers.

  ### 21. a platform that is really easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Jahia DXP?**

Jahia is really easy to use and provides clear dashboards and analytics to follow the user journey. We can gather a lot of intelligence about our prospects and what they do on our different channels.

**What do you dislike about Jahia DXP?**

the permission system is not simple enough and we are often reliant on our IT and developers to give us the right permissions

**What problems is Jahia DXP solving and how is that benefiting you?**

Understand what our customers do on our websites, gather their interests

  ### 22. A comprehensive but not always intuitive software package

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about Jahia DXP?**

It is very complete and allows many applications

**What do you dislike about Jahia DXP?**

It's not always very intuitive and can be time-consuming.

**What problems is Jahia DXP solving and how is that benefiting you?**

It can be used for a wide range of applications and is very precise in its operation and rendering.

  ### 23. Great portal experience for tolling companies

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Jahia DXP?**

I like Jahia for its portal features - easy connection to the CRM, PIM and opened APIs. The implementation was farily easy but a bit complicated with our partner

**What do you dislike about Jahia DXP?**

The documentation for the developers isn't easy to use and added additional delay to the go live of the project

**What problems is Jahia DXP solving and how is that benefiting you?**

We are digitalizing our customer techpoints and unifying the experience of the main website and our customer portal

  ### 24. Efficient tool, improving our way of working

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Jahia DXP?**

I loved developing an interafce for my reporting with Jahia. The implementation of the tool was quick and efficient and improved our way of working. I'd also like to point out that we were supported throughout the development of the tool, which was very much appreciated.

**What do you dislike about Jahia DXP?**

Many options available, sometimes difficult to find your way around... Takes time to learn

**What problems is Jahia DXP solving and how is that benefiting you?**

Fast, simple and effective reporting

  ### 25. I recommend Jahia DXP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Jahia DXP?**

The interface is clean and well-structured, allowing for smooth content updates and adjustments without requiring technical expertise. Their customer support is also commendable—they’ve consistently provided clear and timely solutions whenever we’ve encountered challenges.

**What do you dislike about Jahia DXP?**

The area that could use enhancement is the occasional connection hiccups. It's not a major issue, but improving the overall system reliability would definitely elevate the experience further.

**What problems is Jahia DXP solving and how is that benefiting you?**

Jahia DXP streamlines system integration and personalization, helping businesses deliver tailored digital experiences effortlessly.

  ### 26. Jahia is our CMS at the EBU - UER

**Rating:** 4.5/5.0 stars

**Reviewed by:** pierre R. | IT applications manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2024

**What do you like best about Jahia DXP?**

Jahia is a great tool, and its support is very reactive. Their commercial team are also comprehensive and always try to find best compromises.

**What do you dislike about Jahia DXP?**

This product is not the cheapest CMS in the market.

**What problems is Jahia DXP solving and how is that benefiting you?**

This tool is well known and integrated into our IT landscape.

  ### 27. Jahia helps our team to be more efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2024

**What do you like best about Jahia DXP?**

The solution they offers is perfect for my team thanks to various personalization possible.
Another point that amongs other: the integrations with our stack and the technical support team, very efficient and available.

**What do you dislike about Jahia DXP?**

I would said that Jahia solution is effectively so complete that it cans be quite tricky to handle every feature easily and quickly

**What problems is Jahia DXP solving and how is that benefiting you?**

Jahia solution offers a very personalized service that meet our needs. It has improved our team efficiency, our digital process and our customers satisfaction.

  ### 28. Very good experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Jahia DXP?**

The tool is very easy to use and allows the integration of many solutions in a simple way. The support has been of great service to us and allowed us to deploy Jahia in a few weeks.

**What do you dislike about Jahia DXP?**

Some display bugs from time to time but nothing impactful.

**What problems is Jahia DXP solving and how is that benefiting you?**

Jahia DXP allows us to centralize our tools and spend less time searching for information.

  ### 29. A new platform that helps us deliver on our ambitions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Jahia DXP?**

We liked how intuitive the whole customer journey was, our customer success managed holded our hand until the whole website was deployed, which was much appreciated.
The new site is snappy and feel great

**What do you dislike about Jahia DXP?**

Nothing so far, we got what we paid for (but we paid a lot)

**What problems is Jahia DXP solving and how is that benefiting you?**

We had a slow and buggy website. We didn't have a customer portal. Jahia is helping us fix these issues.

  ### 30. Valuable modern approach

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2024

**What do you like best about Jahia DXP?**

Our teams can delve quicker into the analytics side of our customer base and update direct and personalise for strategy instantly

**What do you dislike about Jahia DXP?**

We have some adjustment to make with our Americas properties to engage with the product

**What problems is Jahia DXP solving and how is that benefiting you?**

It centralised our marketing teams to allow all departments and various nationalities post content with a consistent persona in real time. Previously our presence was obvious between nationalities content creation.

  ### 31. Perfect !

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Animation | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Jahia DXP?**

Jahia DXP has made my work easier with its intuitive interface, fast updates, and smooth integration with my CRM. The customization options have significantly improved user engagement

**What do you dislike about Jahia DXP?**

It would be great to have more in-depth tutorials for advanced features, but overall it’s very user-friendly even without them

**What problems is Jahia DXP solving and how is that benefiting you?**

Jahia DXP simplifies my work by being easy to use, quick to update, and seamlessly integrating with my CRM, streamlining all my processes

  ### 32. Very well designed CMS for the power users

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about Jahia DXP?**

Jahia is very efficient and will grow into you. It gets some perseverance to becore a power user, the document is well made.
The implementation was very fast

**What do you dislike about Jahia DXP?**

Pretty intimidating at first sight, the interfaces are a bit crowded, but that's what it takes with so many features.

**What problems is Jahia DXP solving and how is that benefiting you?**

Low web performance and too low customer acquisition

  ### 33. Powerful platform that streamlines our operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about Jahia DXP?**

I needed a platform that integrates with various systems and grows with my business. Jahia makes it easy to manage content, adjust workflows, and keep everything organized.

**What do you dislike about Jahia DXP?**

It sometimes requires more technical resources than expected to get certain integrations or functions working smoothly.

**What problems is Jahia DXP solving and how is that benefiting you?**

Jahia helps us centralize all our content and integrates it seamlessly with other systems. This is crucial for running our operations efficiently.

  ### 34. User friendly software

**Rating:** 5.0/5.0 stars

**Reviewed by:** jay b. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2024

**What do you like best about Jahia DXP?**

Great tool to use in our organization. Rohust support for multiple websites and languages great for site organization and content management

**What do you dislike about Jahia DXP?**

Requires extensive training, need some time to find your way

**What problems is Jahia DXP solving and how is that benefiting you?**

Manage the large content and portfolio of organizations

  ### 35. I use Jahia DXP to create and manage personalized content for our websites

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2024

**What do you like best about Jahia DXP?**

What I like about Jahia DXP offers robust and flexible content management, while allowing smooth integration with various marketing automation tools and other business systems.

**What do you dislike about Jahia DXP?**

Integrating Jahia DXP often requires advanced technical skills

**What problems is Jahia DXP solving and how is that benefiting you?**

Jaahia DXP addresses content management, personalization, integration, security, scalability, and analytics challenges,

  ### 36. Easy reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about Jahia DXP?**

Jahia helps us with our reporting, and makes it easier to analyze data thanks to its features and sophisticated interface.

**What do you dislike about Jahia DXP?**

I would say nothing to be honest, but if i have to say something it mays be long to familiarize with the tool

**What problems is Jahia DXP solving and how is that benefiting you?**

It has well improved our customers satisfaction

  ### 37. Nice tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ketfi M. | Ingénieur DevOps, Enterprise (> 1000 emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Jahia DXP?**

Jahia support is very helpful.
The documentation also

**What do you dislike about Jahia DXP?**

Nothing to say,
I'm working on it, the support is very good

**What problems is Jahia DXP solving and how is that benefiting you?**

We can have spécific metric

  ### 38. Jahia : easy to use and collaborative

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2024

**What do you like best about Jahia DXP?**

it's an easy-to-use CMS, its interface is very accessible and the customization makes it an incredible tool.

**What do you dislike about Jahia DXP?**

Setting it up and making it your own is not easy, and requires a real human investment.

**What problems is Jahia DXP solving and how is that benefiting you?**

Content personalization was the main issue in choosing the Jahia solution, and it fully meets it.

  ### 39. Janis Is a Simple to Use Comprehensive website solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2024

**What do you like best about Jahia DXP?**

The use of content references and the various components that facilitate page creation.

**What do you dislike about Jahia DXP?**

Sometimes not being able to add Java Script

**What problems is Jahia DXP solving and how is that benefiting you?**

Jahia gives our company a competitive edge to the competition.

  ### 40. Easy to use interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about Jahia DXP?**

Amazing customer support! IT is great, doesn't mind adding features to make the process seamless.

**What do you dislike about Jahia DXP?**

Colors on the website are a little bright.

**What problems is Jahia DXP solving and how is that benefiting you?**

Ease clients

  ### 41. The right solution for us!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Jahia DXP?**

The sales force integration is great! Additionaly I love how I can customize it to integrate my business needs.
The implementation was also a smooth process.

**What do you dislike about Jahia DXP?**

Not much! Only small improvement will be to have more visiblity and clarity on the tool updates.

**What problems is Jahia DXP solving and how is that benefiting you?**

Jahia improved the efficiency of our processes.

  ### 42. High-volume content management, very good tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Jahia DXP?**

Its strong integration capabilities with our existing tools, paired with responsive and efficient support, make it a very good tool for us. High-volume content management

**What do you dislike about Jahia DXP?**

Sometimes the setup process can feel complex

**What problems is Jahia DXP solving and how is that benefiting you?**

User freindly interface whick helps me a lot for my reportings

  ### 43. My Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Jahia DXP?**

Very intuitive graphic interface
Very available and attentive support

**What do you dislike about Jahia DXP?**

The application is difficult to customize

**What problems is Jahia DXP solving and how is that benefiting you?**

speed of development
Security processing

  ### 44. Amazing tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Jahia DXP?**

The application is very easy to use and optimizes CRM management, enabling strategic actions to be taken.

**What do you dislike about Jahia DXP?**

Improve customer support and improve slowness.

**What problems is Jahia DXP solving and how is that benefiting you?**

collection and analysis of customer data, and management of data flows between all applications

  ### 45. great personalization of the tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about Jahia DXP?**

Their service is very personalized so the solution is perfect since they meet requirements

**What do you dislike about Jahia DXP?**

Personnalization also means that it takes some time to effctively use the tool

**What problems is Jahia DXP solving and how is that benefiting you?**

Helping with customer service satisfaction as well as business development

  ### 46. A market tool validates to manage the corporate image of medium-sized companies.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Jahia DXP?**

Stability, its robustness and performance.

**What do you dislike about Jahia DXP?**

Customer support can definitely improve.

**What problems is Jahia DXP solving and how is that benefiting you?**

Allows to easily identify the potential client based on the traffic. Captures valuable information that we can later use for our campaigns.

  ### 47. Good CMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 08, 2024

**What do you like best about Jahia DXP?**

Intuitive handling and a powerful tool offering many possibilities

**What do you dislike about Jahia DXP?**

A tool that can sometimes be heavy to use and sensitive to high traffic influx

**What problems is Jahia DXP solving and how is that benefiting you?**

The tool allows managing a large number of communities and distributing information based on a set of important criteria

  ### 48. A Comprehensive Website Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** William L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2023

**What do you like best about Jahia DXP?**

As a developer I have been impressed with the ability to customize the Jahia CMS to suite each website's needs.  It is relatively straight forward to create custom components to compliment the out of the box ones. This has allowed me to provide content editors with the building blocks they need to easily build and maintain their websites. Custom actions and rules are also easy to set up for interfacing with various third party solutions. This has provided flexibility for many interoperability needs such as login, billing, reporting, etc.

**What do you dislike about Jahia DXP?**

Understanding how Jahia does things certainly has a learning curve to it. The first few customizations that anyone implements will likely be rough around the edges, however this is something that does get easier after a bit of experience.  This and evolving business needs can lead to some issues because it can be incredibly difficult to change how something works once data has been created.  Up front planning and a bit of experience can mitigate issues, but inevitably needing to adjust the underlying data will need to be done and can be a bit painful.

**What problems is Jahia DXP solving and how is that benefiting you?**

Jahia provides a centralized platform to run and manage various websites and handle all of the third party integrations that the sites need to interact with.

  ### 49. Jahia is a simple to use, well supported CMS platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joe B. | Quality Assurance Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2023

**What do you like best about Jahia DXP?**

As a Quality Assurance Analyst that works with a wide array of clients and systems (both custom and service based), Jahia is by far one of the easiest platforms to work in with end users. We work with our clients to customize and build upon the base that Jahia provides to meet the needs of their business. This expandability ensures us that we can support our clients needs while keeping overall complexity to a minimum.

**What do you dislike about Jahia DXP?**

The only downsides that I can think of revolve around pre-planning for a client's solution. If all requirements are not very well defined prior to getting development rolling on custom modules within Jahia, going back to modify things can be complex. Luckily that is something that good forethought can offset and even when things get tricky, Jahia's support portal is extremely responsive and helpful.

**What problems is Jahia DXP solving and how is that benefiting you?**

The Jahia Digital Experience Platform is helping us by providing a expandable and customizable solution to mold into a CMS that meets our clients needs. We give our clients the tools to build out the website that they invision, and also enable them to modify the content easily in the future.

  ### 50. Simple yet intuitive platform for web management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2023

**What do you like best about Jahia DXP?**

As a content marketing manager, I use Jahia to manage the blog content of our website. The platform has been used by several other team members, some of whom use the platform in more in-depth ways than I do, and I know they are all satisfied with its usability as well. 

Personally, I've found the following features of Jahia very beneficial: the quick publication: any new publications or amends are reflected in the live pages almost instantly.
Content creation in the WYSIWYG editor is easy and the supporting CMS makes content management easy. 
The platform's SEO optimization features, such as vanity URLs, and metadata tags are also very handy.

**What do you dislike about Jahia DXP?**

The search function on the CMS could be improved. Additionally, the ability to schedule content could be improved. If you set a future publication date, the content still goes live at that moment, but with the future date on it.

**What problems is Jahia DXP solving and how is that benefiting you?**

Our previous website hosting provider experienced slow content loading and delays in reflecting changes. However, since migrating to Jahia, our website significantly improved in terms of loading speed, resulting in a decreased bounce rate and increased web traffic.


## Jahia DXP Discussions
  - [What are the benefits and challenges of using Jahia DXP for digital experience management?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-jahia-dxp-for-digital-experience-management)

- [View Jahia DXP pricing details and edition comparison](https://www.g2.com/products/jahia-dxp/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-08-12+10%3A54%3A56+-0500&secure%5Bsession_id%5D=f5d357b9-c9b9-4b5d-85ee-1138b4505f7a&secure%5Btoken%5D=e32279744bd7c124ca6c6ae8e7eadb03cc7daafffd5ef98e6a54259898b15425&format=llm_user)
## Jahia DXP Integrations
  - [Chat-Mentor](https://www.g2.com/products/chat-mentor/reviews)
  - [CustomJS](https://www.g2.com/products/customjs/reviews)
  - [Google Ad Manager](https://www.g2.com/products/google-ad-manager/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Two-way PO match and invoice enrichment](https://www.g2.com/products/two-way-po-match-and-invoice-enrichment/reviews)

## Jahia DXP Features
**Additional Functionality**
- File Sharing
- Real-Time Chat
- Single Sign On
- Customizable Forms
- Employee Portal
- Customizable Branding
- SSL Security
- Unified Directory
- Data Security
- Knowledge Base Management
- Activity Dashboard
- Drag & Drop
- Access Controls/Permissions
- Collaboration Tools
- Active Directory Integration
- AI Copilot
- Task Management
- Customizable Templates
- Forms Management
- Document Management
- Role-Based Permissions
- Workflow Management
- Archiving & Retention
- Content Library
- Calendar Management
- Generative AI
- Reporting & Statistics
- Client Portal
- Version Control
- Content Management
- Secure Data Storage
- Chat/Messaging
- Commenting/Notes
- Self Service Portal
- Search/Filter
- API
- Third-Party Integrations
- Alerts/Notifications

**Content**
- Content Authoring
- Rich Text Editor
- Versioning
- Plug-ins/Widgets/Apps
- Approval Process
- Content Scheduling
- Asset Management
- Internal Search
- Content Repository
- SEO Management
- eCommerce Management
- Forms Management
- Campaign Management
- Media Management
- Drag & Drop Editor
- Audio Editor

**Analytics**
- Web Analytics
- Campaign Tracking
- Audience Insights
- Reports & Dashboards
- Personalization
- Marketing Automation
- Activity Tracking
- Reporting/Analytics

**Functionality**
- Developer Tools
- Automation
- Website Staging

**Content**
- Document Collaboration
- Versioning
- E-Signature
- File Request
- Feedback

**Publishing**
- Automated Publishing
- Multi-language
- AR/VR Capability

**Agentic AI - Enterprise Content Management (ECM)**
- Autonomous Task Execution
- Natural Language Interaction
- Decision Making

**Additional Functionality**
- Content Library
- Access Controls/Permissions
- AI Copilot
- Information Governance
- Drag & Drop
- Collaboration Tools
- Reporting/Analytics
- Data Capture and Transfer
- Indexing
- Filtering
- Electronic Signature
- Version Control
- Mobile Access
- Document Storage
- Generative AI
- Approval Process Control
- Single Sign On
- Image Editing
- Customizable Branding
- Search/Filter
- Tagging
- Audit Trail
- Document Review
- Activity Tracking
- Activity Dashboard
- Archiving & Retention
- Secure Data Storage
- Configurable Workflow
- SSL Security
- Alerts/Notifications
- Data Synchronization
- Secure Login
- Content Delivery
- Two-Factor Authentication
- Customizable Templates
- Mobile Capture
- Offline Access
- Templates
- File Sharing

**Design**
- Breadth of Pre-Built Templates
- Mobile
- Branding/Themes
- Customization

**Content Management**
- Customizable Templated Workflows
- Asset Management
- Portals and Sites
- SEO Management
- Campaign Management
- Metadata Management
- Calendar Management
- Audio File Management
- Asset Lifecycle Management
- Content Management
- Brand Management
- Document Management
- Template Management

**Management**
- Web Content Dedication
- Website Hosting
- Role-Based Permissions

**Collaboration**
- Billing and Invoicing
- Instant Messaging
- Project Management
- Analytics
- Time Tracking
- Mobile Application
- Engagement Tracking

**Development**
- Image Management
- Reuseable Content
- Unlimited Environments
- Form Builder
- Web Forms
- Customizable Forms
- User Management
- Workflow Management
- Template Management
- Compliance Management
- Asset Lifecycle Management
- Website Management
- Document Management
- SEO Management
- Content Management
- Multi-Channel Management
- Integrated Development Environment
- File Management

**Additional Functionality**
- Search/Filter
- AI Copilot
- Commenting/Notes
- Content Publishing Options
- Reporting & Statistics
- Content Library
- Document Classification
- Drag & Drop

**Platform**
- User Community
- SEO
- Flexible Navigation Structures
- User, Role, and Access Management
- Enterprise Scalability
- Internationalization
- Dashboards and Reports
- API

**Design & Development**
- No-Code App Development
- Low-Code App Development
- Self-Service Capabilities

**Support**
- CMS Variety
- Multi-CMS Support
- Compliance

**Analytics**
- Personalization
- Content Performance
- Interactive Content

**Agentic AI - Web Content Management**
- Cross-system Integration
- Natural Language Interaction
- Social Media Integration

**Agentic AI - Headless CMS**
- Cross-system Integration
- Third-Party Integrations

**Agentic AI - Digital Experience Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Third-Party Integration

**Additional Functionality**
- AI/Machine Learning
- Reporting/Analytics
- Collaboration Tools
- Image Editing
- Website Publishing Options
- Chatbot
- Content Publishing Options
- Text Editing
- Access Control
- Website Accessibility Tools
- Content Delivery
- Content Personalization
- Configurable Workflow
- Generative AI
- Alerts/Notifications
- Video Editing
- AI Copilot
- Performance Testing
- Activity Monitoring
- Multi-Channel Distribution

**Additional Functionality**
- Search/Filter
- AI Copilot
- Commenting/Notes
- Content Publishing Options
- Reporting & Statistics
- Content Library
- Document Classification
- Drag & Drop
- API
- Multi-Channel Distribution
- Customizable Templates
- Customizable Forms
- Alerts/Notifications
- A/B Testing
- Generative AI

**Additional Functionality**
- A/B Testing
- Full Text Search
- Two-Factor Authentication
- SDKs
- Content Publishing Options
- Multi-Channel Marketing
- Image Editing
- API
- Content Library
- Mobile Access
- Reporting/Analytics
- AI Copilot
- De-Coupled Front & Back Ends
- Collaboration Tools
- Activity Dashboard
- Generative AI
- Customizable Templates
- Text Editing
- Drag & Drop
- Rich Text Editor
- Scheduling
- Tagging
- Single Sign On
- Configurable Workflow
- Categorization/Grouping
- Preview Functionality
- Multi-Channel Distribution
- For Marketers
- Version Control
- Approval Process Control
- Filtering
- For Developers
- Website Analytics
- Role-Based Permissions
- Historical Reporting
- Access Controls/Permissions
- Email Marketing
- Loyalty Program
- Customer Touchpoints
- Customer Segmentation
- Web/Mobile App Development
- Product Catalog
- Inventory Optimization
- Multi-Location
- Data Synchronization
- Inventory Tracking
- Customer Database
- Activity Tracking
- Multi-Currency
- Shopping Cart
- Reporting & Statistics
- Customer Accounts
- Conversion Tracking
- CRM
- Search/Filter
- Barcode/Ticket Scanning
- SSL Security
- Alerts/Notifications
- Secure Login
- Document Review
- Content Delivery
- Customizable Branding
- Secure Data Storage
- Document Storage
- Mobile Capture
- Offline Access
- Templates
- File Sharing
- Data Capture and Transfer

**File Management**
- File Type Support
- Metadata
- OCR Scanning
- Versioning
- Collaboration
- Document Assembly
- Form Creation
- Portals and Sites
- Disposition
- Search
- Web Interface
- Mobile Apps

**Workflow**
- Process Automation
- Conditions
- Activities
- Records Management
- Case Management
- Template Management
- Document Management
- Metadata Management
- Content Management
- Workflow Management
- Compliance Management
- Digital Asset Management
- Task Management
- File Management
- Forms Management
- SEO Management
- Audit Management
- Website Management
- User Management

**Platform**
- Internationalization
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

## Top Jahia DXP Alternatives
  - [Sitecore Digital Experience Platform](https://www.g2.com/products/sitecore-digital-experience-platform/reviews) - 4.2/5.0 (592 reviews)
  - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) - 4.2/5.0 (663 reviews)
  - [Liferay Digital Experience Platform](https://www.g2.com/products/liferay-liferay-digital-experience-platform/reviews) - 4.4/5.0 (118 reviews)

