Flexible workflows to digitalize enterprise work processes that are offline (Jaggaer Direct tickets module), with many orchestration capabilities. Review collected by and hosted on G2.com.

UI and UX centricity is missing and slow UI updates to workflow modules. Review collected by and hosted on G2.com.

I like that Jaggaer is configurable and customizable. It's great that we can customize the system to suit our needs without having to engage Jaggaer directly. The initial setup was very easy, although knowing what we wanted and what our processes should be was important. Review collected by and hosted on G2.com.

The rate at which engage enhancement tickets are reviewed and worked on. Review collected by and hosted on G2.com.

Well organized interfaces.

Easy to do customization by myself.

JAGGAER is implementing itself.

JAGGAER has some powerful modules, especially the POM,the user all like this module. Review collected by and hosted on G2.com.

For some urgent cases, we hope can get quick response, some time could be slow. Review collected by and hosted on G2.com.

I like the ease of use and the ability to customize to fit your needs. I love the addition of AI that's dropping yesterday. I'm looking forward to using the AI functionality when available to our company. Review collected by and hosted on G2.com.

Some features are to rigid. Review collected by and hosted on G2.com.

I find Jaggaer's sourcing functionality to be market-leading. I appreciate the templates, structured settings, and the different ways to award, which add significant value to my sourcing process. Review collected by and hosted on G2.com.

They need to unify the code base and make all modules look and feel consistent. Review collected by and hosted on G2.com.

Jaggaer is a very useful and well-structured tool that works well. We are all able to use it in the company. I particularly appreciate the management of approval workflows. Furthermore, the initial setup of Jaggaer was very simple. Review collected by and hosted on G2.com.

In my opinion, the current interface is a bit outdated and can improve with the arrival of AI. Review collected by and hosted on G2.com.

I appreciate that Jaggaer helps streamline our purchasing process and ensures we are buying from the correct supplier at the correct price. I also find it easy to make changes and configurations on the platform. Review collected by and hosted on G2.com.

User interface Review collected by and hosted on G2.com.

Basic structure for the user; even though it’s not super fancy or modern, it’s easy to understand and follow. Review collected by and hosted on G2.com.

From an admin point of view, it’s not very intuitive and is quite training-intensive to find all the information in the system’s backend, mainly because it’s spread across several core systems. The workflow engine is also too complex for an admin, so you often need external support. It would be great to have a more structured, clearer way to manage this. Review collected by and hosted on G2.com.

I appreciate the support from the Jaggaer team, especially how they listen to customers. I also value Jaggaer's ability to support global sites with invoicing requirements. Review collected by and hosted on G2.com.

Invoices can get stuck with no approver. The initial setup of Jaggaer was quite complex. Review collected by and hosted on G2.com.

I like Jaggaer's nice interface, which is easy to use. I also appreciate its integration potential with other systems like SAP and Exiger. Review collected by and hosted on G2.com.

Not used it in details yet We are going live next week Review collected by and hosted on G2.com.