--- title: Jaeger Reviews meta_title: 'Jaeger Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Jaeger works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 15 scale: '5' date_modified: '2026-07-07' parent_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Jaeger Reviews **Vendor:** Uber **Category:** [Other Analytics Software](https://www.g2.com/categories/other-analytics) **Average Rating:** 4.4/5.0 **Total Reviews:** 15 ## About Jaeger Jaeger, inspired by Dapper and OpenZipkin, is a distributed tracing system released as open source by Uber Technologies. It can be used for monitoring microservice-based architectures. ## Jaeger Reviews ### 1. Great technology for helping companies provide rides to employees **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2018 **What do you like best about Jaeger?** It's helpful to use this application for organizations to help provide rides to employees without having to go through the reimbursement process. It's nice to know that the cost is taken care of up-front so that you don't need to worry about going through the process of reimbursement, but rather have it be taken care of right away. **What do you dislike about Jaeger?** It's great! It's sometimes a little confusing transferring between the company card and a personal card, which could definitely cause problems down the line. I wish it was clearer which card you were on and which one you're using to pay for each ride, but as long as you are being attentive, it's not too terribly difficult to figure out. **Recommendations to others considering Jaeger:** Definitely consider implementing it for your organization. If you find the ease of use as beneficial as we have, I absolutely recommend giving it a shot! **What problems is Jaeger solving and how is that benefiting you?** It helps simplify our reimbursement strategy and also helps us keep track of what employees have had to travel where & the associated cost. Therefore, we are able to look at a more holistic picture of the organization and where money is being spent (And where we could use our funding more effectively in terms of travel) all organized within the confines of an app. It's great for an organization that already struggles with principles of organization & therefore definitely benefit from having all of this information contained with the framework of this application. ### 2. Easy to use and even for beginners **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2018 **What do you like best about Jaeger?** Seems to me they have fixed most of the bugs and even my mother can use this app easily. A couple clicks and you are on your way quickly and efficiently. **What do you dislike about Jaeger?** I think with more safety choices on the app, which they have already started, it will be even better. Sometimes if you live outside a city the app glitches more than within the city. For instance, it will say I have a driver then the map will disappear and it’ll double the time on the drivers arrival. **What problems is Jaeger solving and how is that benefiting you?** We use it for all of our clients, so the good news is they feel safer now with all the new features. If also is helping us with having excellent record keeping for past rides and amounts ### 3. Easy and smooth **Rating:** 3.5/5.0 stars **Reviewed by:** Andrew S. | Independent Business Owner, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Jaeger?** Pretty easy to use, fast acting, simple **What do you dislike about Jaeger?** Minor issue with page html but nothing major **What problems is Jaeger solving and how is that benefiting you?** Employee tracking, better accuracy of employee tracking ### 4. Uber Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Jaeger?** Using the app when at the airport, knowing that my ride fare is already set. **What do you dislike about Jaeger?** Availability of drivers and sometimes not having a driver arrive for a long period of time when others around me are able to request and receive a ride much faster. **What problems is Jaeger solving and how is that benefiting you?** Ability to evaluate rides ### 5. Great for client and staff travel **Rating:** 3.5/5.0 stars **Reviewed by:** Melinda N. | Certified Paralegal, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2018 **What do you like best about Jaeger?** It is very user friendly and easy billing **What do you dislike about Jaeger?** Relies on a strong internet connection and can go "off line" if the system is not working **Recommendations to others considering Jaeger:** It is good and simple. It does require a cellphone and someone who is able to understand how to use it. There is a short learning curve **What problems is Jaeger solving and how is that benefiting you?** Travel for staff or clients who do not have cars ### 6. Simply Satisfied **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2018 **What do you like best about Jaeger?** It's 90% accurate and works well for the job it aims to do. **What do you dislike about Jaeger?** It loses its signal downtown causes missed rides. **What problems is Jaeger solving and how is that benefiting you?** It is convenient and works 99% of the time ## Jaeger Discussions - [What is Jaeger used for?](https://www.g2.com/discussions/what-is-jaeger-used-for) - [View Jaeger pricing details and edition comparison](https://www.g2.com/products/jaeger/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+16%3A33%3A59+-0500&secure%5Bsession_id%5D=e2099be1-f486-485c-9913-7c6e8a26c384&secure%5Btoken%5D=c02e2df9e34678c3fa2e873d9e9f8708b36fd58148769bb291daaba532f08e61&format=llm_user) ## Top Jaeger Alternatives - [SolarWinds Database Observability](https://www.g2.com/products/database-observability/reviews) - 4.5/5.0 (224 reviews) - [Azure Monitor](https://www.g2.com/products/azure-monitor/reviews) - 4.3/5.0 (91 reviews) - [Azure Analysis Services](https://www.g2.com/products/azure-analysis-services/reviews) - 4.4/5.0 (152 reviews)