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# iWorQ Reviews & Product Details

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###### Profile Status

This profile is currently managed by iWorQ but has limited features.  
  
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iWorQ was the first company to offer SaaS management applications to cities, towns, counties, and other entities. iWorQ provides hundreds of government agencies access to robust municipal management software at the most competitive rates on the market today. Easily manage community development and public works departments using our user-friendly software solutions.

* * *

Seller
[iWorQ Systems](https://www.g2.com/sellers/iworq-systems)
Discussions
[iWorQ Community](https://www.g2.com/products/iworq/discuss)
Languages Supported

English

Overview by
Alexa Bosen (Marketing Specialist at iWorQ Systems Inc)

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## User Insights

Average based on 6 real user reviews.

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration")
UG

Verified User in Government Administration

Small-Business (50 or fewer emp.)

10/30/2024

"Perfect for Small-To-Medium Cities"

5/5

What do you like best about iWorQ?

I have used the code enforcement and permit management products a good bit now. There's simple web access for tablets and phones when out on inspections, and live updates with other people that works amazing. Unlike a lot of companies, iWorQ does have customer service and they do answer their phone. Software covers everything I could think to need for code and permitting. Great to use daily, very quick to get running and they have a sandbox site one can tinker with while they worked to get it passed. Implementation team makes integration seamless with GIS and other data. Review collected by and hosted on G2.com.

What do you dislike about iWorQ?

There's nothing I disklike personally, but since this is required I'd say maybe it wouldn't be a great fit for a city with more than a million people. Review collected by and hosted on G2.com.

What problems is iWorQ solving and how is that benefiting you?

iWorQ solves a lot of snags that comes with collecting payments, fine-tuing fees and inspections, and lettign citizens in on their info so it frees up public time and helps keep the income from fines consistent and predictable. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

QP

Quiriat P.

Administrative Assistant

Small-Business (50 or fewer emp.)

10/19/2023

"Fleet Management Facilitator"

4.5/5

What do you like best about iWorQ?

I love how user friendly IworQ is. I learned the ins and outs of IworQ within a month of using this platform. There was a recent training summit that was very informative. The presenteres were articulate and clear. The customer service is great and they always fix things efficiently and promptly. I use IworQ daily and it is always functional to our entity. Review collected by and hosted on G2.com.

What do you dislike about iWorQ?

They have up and coming developements with this software! I am excited to see what comes next. Review collected by and hosted on G2.com.

What problems is iWorQ solving and how is that benefiting you?

IWorQ facilitates fleet management for our entity. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Ken M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ken M.")
KM

Ken M.

Director of Water Utilities

Mid-Market (51-1000 emp.)

2/1/2023

"Read the contract carefully!"

0/5

What do you like best about iWorQ?

Our concerns were not with the software itself. I think that it performed as it was supposed to. The concerns rather fall with the corporate governance and processes. Review collected by and hosted on G2.com.

What do you dislike about iWorQ?

Customer relations were lacking especially when they learned that we would not continue as a customer. Review collected by and hosted on G2.com.

What problems is iWorQ solving and how is that benefiting you?

We were primarily using it to manager our water backflow database. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

SH

Sarah H.

Recreation Coordinator 

Small-Business (50 or fewer emp.)

10/25/2018

"Simple to learn and easy to use."

5/5

What do you like best about iWorQ?

I love that it auto fills into the letter and now it auto fills into our job card. Review collected by and hosted on G2.com.

What do you dislike about iWorQ?

I dislike that you constantly have to hit save in the letter or else it all disapears. Review collected by and hosted on G2.com.

What problems is iWorQ solving and how is that benefiting you?

WE now don't have to hand write all of our permit application stuff. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration")
UG

Verified User in Government Administration

Enterprise (\> 1000 emp.)

9/25/2018

"Great maintenance tracking program "

4/5

What do you like best about iWorQ?

Very easy to use and setup for tracking equipment maintenance. Review collected by and hosted on G2.com.

What do you dislike about iWorQ?

Setup can be cumbersome but Support is great for doing such great things. Review collected by and hosted on G2.com.

What problems is iWorQ solving and how is that benefiting you?

Tracking equipment maintenance and road conditions. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Shaun H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shaun H.")
SH

Shaun H.

Senior Revenue Operations Analyst

Small-Business (50 or fewer emp.)

4/4/2018

"iWorkQ"

4.5/5

What do you like best about iWorQ?

It allows my team to move to being paperless. There customer suppport is great as well. And it is a user friendly tool to use. Review collected by and hosted on G2.com.

What do you dislike about iWorQ?

Great tool, but it doesn't notify me when it's time for re-inspection. You have to track for re-inspections on your own. Review collected by and hosted on G2.com.

Recommendations to others considering iWorQ:

Try before you buy! Review collected by and hosted on G2.com.

What problems is iWorQ solving and how is that benefiting you?

Doing more with less. It helps manages a suite of solutions from a single location. Benefits mostly include time sazings and better work quality. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

## Questions about iWorQ? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about iWorQ
](https://www.g2.com/products/iworq/discussions/new)

GU

Guest User

What is iWorQ used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-iworq-used-for)

[
View all Discussions
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##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/iworq/pricing)

iWorQ Comparisons

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Tyler Enterprise Permitting...

3.4/5(20)

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##### Categories on G2

[Public Works](https://www.g2.com/categories/public-works)

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