Verified User in Philanthropy
UP
Verified User in Philanthropy
Small-Business (50 or fewer emp.)
"Easy to Use, Helpful Customer Success Team"
4/5
What do you like best about iWave?

Iwave is easy to use and the Customer Success Managers are helpful and try to accommodate your requests. Review collected by and hosted on G2.com.

What do you dislike about iWave?

We had an issue with using the prospect list feature. When we used it we had a high number of undeliverable letters returned. Sometimes little information is found on individuals. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
AF
Verified User in Fund-Raising
Enterprise (> 1000 emp.)
"Great Interface and Comprehensive Individual Insights with Helpful Connections"
4.5/5
What do you like best about iWave?

Good interface, fairly comprehensive on real estate and good non-profit giving info on individuals. The new connections feature is a plus and I find the ability to find individuals generally successful. Review collected by and hosted on G2.com.

What do you dislike about iWave?

At times, there are multiple records for an individuals; however some of this may be related to trusts and other legal structures. Review collected by and hosted on G2.com.

CC
Colleen C.
Development Research Associate
Mid-Market (51-1000 emp.)
"Download Almost Anything with a Clean, Easy Layout"
4.5/5
What do you like best about iWave?

Able to download almost anything. I like the layout. Review collected by and hosted on G2.com.

What do you dislike about iWave?

Once in a while it is slow with large amounts of info. Review collected by and hosted on G2.com.

Verified User in Higher Education
IH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Fantastic Tool for Prospecting with Wealth Indicators and Philanthropic Insights"
5/5
What do you like best about iWave?

fantastic tool for looking up wealth indicators about individual prospects or corporations and foundations. provides decently accurate real estate and philanthropic information. very useful for prospecting. Review collected by and hosted on G2.com.

What do you dislike about iWave?

employment information through ZoomInfo and D&B can be hit or miss Review collected by and hosted on G2.com.

Verified User in Museums and Institutions
UM
Verified User in Museums and Institutions
Mid-Market (51-1000 emp.)
"I-Wave’s 360 Search Is a One-Click Prospect Research Powerhouse"
5/5
What do you like best about iWave?

I-Wave is definitely my favorite prospect research tool. If you have to have one database this is it. The 360 search brings a wealth of information on a prospect in one click. Review collected by and hosted on G2.com.

What do you dislike about iWave?

My least favorite is that most databases are not uncovering the real estate that people own through LLCs. Review collected by and hosted on G2.com.

Sara S.
SS
Sara S.
Small-Business (50 or fewer emp.)
"Exceptional Onboarding and Comprehensive Data Streamline Prospecting"
5/5
What do you like best about iWave?

I really appreciate the exceptional onboarding experience with iWave. The platform is very easy to use and they have really great customer service. I also find the data inputs incredibly comprehensive, providing accurate and up-to-date information essential for prospect building. Having all the data in one place is incredibly important, eliminating the need to manage individual subscriptions to databases like Database USA or ZoomInfo. The connection components are useful for understanding board relationships and connections, which adds significant value. Review collected by and hosted on G2.com.

What do you dislike about iWave?

I ran into some platform glitches, but the customer service team was immediately alerted, and the problem was solved. Review collected by and hosted on G2.com.

Response from Bre Alexander of iWave

Hi Sara,

Thank you for your thoughtful review! We’re thrilled iWave’s onboarding experience and comprehensive data are helping streamline your prospecting efforts.

We appreciate your feedback on platform glitches and are glad our customer service team was able to assist quickly.

Thanks for being a valued part of the iWave community!

Best regards,

The Kindsight Team

Lia F.
LF
Lia F.
Prospect Development & Research Manager
Small-Business (50 or fewer emp.)
"Exceptional Team and Product That Continues To Grow"
5/5
What do you like best about iWave?

I think the Kindsight/iWave team is the absolute best. Their product is amazing but every interaction I've had with the team has always been very professional, helpful and kind. Review collected by and hosted on G2.com.

What do you dislike about iWave?

There are a few features I wish were in certain areas of the program. Like the new custom fields in the screening section, I wish I could see those in the profile section. I wish I could better edit the PDF version of iWave profiles to include certain aspects and not others - there are often so many blank or almost blank pages of the PDF that I know my team will stop scrolling there. Review collected by and hosted on G2.com.

Response from Bre Alexander of iWave

Hi Lia,

Thanks so much for your positive words. So pleased that the team has been professional, helpful, and kind throughout your iWave journey! Thank you for your feedback regarding custom fields in screening, we have passed along that feedback to our product team for future consideration.

Thanks so much for being part of our community.

Warmly,

The Kindsight Team

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Great Tool for Prospect Research and Creative Prospecting"
4.5/5
What do you like best about iWave?

iWave is fairly intuitive and easy to navigate. I appreciate the integration with our database for quick access to scores. I need to explore the Connections section of iWave, but like the idea behind it in finding potential pathways to prospects/donors. Review collected by and hosted on G2.com.

What do you dislike about iWave?

For Alerts on specific prospects, it would be nice to be able designate an email address that we could have those automatically sent to - So MGO Mary is the relationship manager for John and Susan Smith then I could indicate MGO Mary's email address for where the alerts on the Smiths would be sent. When using the Donations Recipient search, it would be nice to be able to be able to see the donor's city/state location in the results list - this would be useful when finding prospects that have donated to another environment/conservation focused organization but live in a specific geography that we may be interested in connecting with prospects/donors.

I do not like that the login situation was changed mid contract. Being able to have two concurrent people logged in is far more useful for our organization and having it changed to only two logins period is NOT ideal. We are a smaller nonprofit and having to pay for additional logins is not ideal. This is a BIG detractor for me. Review collected by and hosted on G2.com.

Response from Bre Alexander of iWave

Thank you for your review! You've provided great feedback that I will pass along!

Faith D.
FD
Faith D.
Development Database & Annual Fund Manager
Small-Business (50 or fewer emp.)
"Intuitive, Industry-Leading Data with Unmatched Customer Support"
5/5
What do you like best about iWave?

iWave is intuitive to use, widely recognized as have the best overall information in the industry, and the customer support is unmatched. It's also very easy to connect to our database. We've been using it more and more. Review collected by and hosted on G2.com.

What do you dislike about iWave?

Occasionally, finding phone numbers for individuals is buried in different data sources. You must look carefully at each potential record for contact information. Review collected by and hosted on G2.com.

Response from Bre Alexander of iWave

Hi Faith,

Thank you for your thoughtful review! We’re thrilled iWave is intuitive to use and provides you with industry-leading data and unmatched customer support.

We appreciate your feedback on contact information and will share this with our team as we continue to improve.

Thanks for being a valued part of the iWave community!

Best regards,

The Kindsight Team

Julie R.
JR
Julie R.
Executive Director, ShareHouse Foundation
Small-Business (50 or fewer emp.)
"User-Friendly Platform with Amazing Support from Daniel and Brittany"
5/5
What do you like best about iWave?

The platform seems very user friendly. Also, the people that I have worked with so far, Daniel and Brittany have been amazing at helping me with any questions I have. Review collected by and hosted on G2.com.

What do you dislike about iWave?

As of right now, I don't see any downsides. Review collected by and hosted on G2.com.

Response from Bre Alexander of iWave

Hi Julie,

Thank you for your kind words! We’re thrilled to hear that iWave’s user-friendly platform and support from Daniel and Brittany have been helpful for you.

We’re so glad iWave is helping you find the right donors and grow your donor base.

Thanks for being a valued part of the iWave community!

Best regards,

The Kindsight Team