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 ![iWarranty](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0ff926aa4ff11ccf772d7a6829fe05c7/iwarranty-iwarranty.png "iWarranty")
](/products/iwarranty-iwarranty/reviews)

# iWarranty Discussions

iWarranty is an AI-native warranty and claims management platform for manufacturers, from mid-market to enterprise, including Fortune 500 companies. Built for manufacturers with service networks Manufacturers use iWarranty to run manufacturer warranties and extended warranty programmes across their entire service network: dealers, installers, authorised repairers, inspectors and field service agents. Every party works in one platform, from claim submission to settlement. Connecting manufacturers to their end customers Unlike traditional warranty platforms that stop at the dealer, iWarranty connects manufacturers directly with the people who own and use their products. Each product gets a Digital Product Passport and sits in a consumer digital wallet, fully branded in the manufacturer’s own brand themes. Consumers can view their warranty cover, access extended warranty services and raise claims, while manufacturers gain a direct, branded relationship with every owner across their installed base. AI agents that do the work Built on an Agent-to-Agent (A2A) architecture, four specialist AI agents automate claims processing, fraud detection, repair routing and product intelligence. AI claims agents validate every claim against warranty terms and flag duplicate, out-of-policy and suspicious claims before money moves. AI voice agents handle claim intake and status updates with dealers and customers. Inspections and repairs are assigned automatically by location, role and site. Reduce claims leakage and recover more iWarranty helps manufacturers cut claims leakage, speed up dealer payments and automate supplier recovery, so recoverable costs are not missed. Claims data becomes product reliability insight across the installed base, from a single unit to an entire product line. Integrates with your systems iWarranty is an SAP Build partner and integrates with SAP, so manufacturers running SAP can add AI-native warranty and claims management without replacing their core systems. iWarranty also integrates with Microsoft Dynamics, other ERPs and payment platforms for claims processing and settlement, replacing disconnected warranty tools with a single system. Sustainability, compliance and security The platform supports EU Digital Product Passport compliance and Scope 3 emissions tracking, including CO₂ savings from repair and reuse. iWarranty holds SOC 1 and SOC 2 (Type I and II) audit reports and is GDPR compliant. Who we serve Headquartered in London, iWarranty serves manufacturers across the UK, Europe, the US, Australia and the Middle East, in sectors including building materials and roofing, automotive, machinery, consumer electronics and wellness equipment.

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