--- title: iVend Retail Reviews meta_title: 'iVend Retail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how iVend Retail works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 11 scale: '5' date_modified: '2026-08-07' parent_category: name: POS url: https://www.g2.com/categories/pos --- # iVend Retail Reviews **Vendor:** CitiXsys **Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos) **Average Rating:** 4.7/5.0 **Total Reviews:** 11 ## About iVend Retail iVend Retail by CitiXsys is an integrated Point of sale software application delivered on cloud. Our SaaS platform empowers retailers to provide exceptional customer experiences throughout the entire shopper journey. iVend Retail includes complete infrastructure and application management solutions for head-office, backoffice and customer-facing operations with software modules for point of sale (POS), mobile POS, customer loyalty, retail reporting and analytics with out-of-the-box integrations to Magento Commerce, Shopify, Sage 300cloud and X3, Microsoft Dynamics 365 Business Central, SAP Business One, S/4HANA and SAP IS-Retail. ## iVend Retail Pros & Cons **What users like:** - Users praise the **cloud-based POS solution** for its seamless SAP integration and consistent performance across stores. (1 reviews) - Users value the **seamless SAP integration** and **modular scalability** , enhancing stability and performance across all stores. (1 reviews) - Users value the **seamless SAP integration** and responsive support, enhancing performance and control across stores. (1 reviews) - Users praise the **reliability** of iVend Retail, ensuring consistent performance and responsive support across all stores. (1 reviews) - Users value the **time efficiency** provided by iVend Retail, enhancing performance and control across multiple stores seamlessly. (1 reviews) **What users dislike:** - Users find the **UI lacks intuitiveness** , making it challenging for non-technical business users to navigate effectively. (1 reviews) ## iVend Retail Reviews ### 1. iVend Retail for The Tile Shoppe Inc. **Rating:** 4.0/5.0 stars **Reviewed by:** Ece D. | Tech Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about iVend Retail?** The best part of iVend Retail is the depth of features in the application. In addition to the features, the integration of iVend with SAP Business One is something that has helped us immensely.The Extensibility (SDK) of iVend has helped us incorporate our unique business features with ease. **What do you dislike about iVend Retail?** There are far too many features and modules in iVend due to which it takes time to start using all of them. **What problems is iVend Retail solving and how is that benefiting you?** One of the biggest challenges that iVend resolves is the to calculate the end customer quantity based on the selling UOM (Unit of Measure). This has helped in accurate inventory management both for the stores/warehouses and the Head Offices. **Official Response from Manish Chaturvedi:** > Thank you Ece for taking time out and reviewing iVend Retail :-) ### 2. Professional Product for the larger enterprise **Rating:** 3.5/5.0 stars **Reviewed by:** Herc K. | Technology Integration, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about iVend Retail?** Excellent Support , easy to use for the sales clerk, Ivend worked with us to provide integration for our ERP tools . Support provides excellent assistance with implementation and customisation. **What do you dislike about iVend Retail?** As this is an enterprise product, any integrations must be well structured and thought out , this may inhibit access to many off the shelf tools usually used by smaller businesses **What problems is iVend Retail solving and how is that benefiting you?** Provides our standard point of sale systyem , the excellent and customised integration of Ivend with our Sage X3 ERP system has reduced duplicaion of data enty and provided realtime data sharing across our 2 platforms. This has enabled the busienss to have access to meaningfull and relevant data for our busienss operation. **Official Response from Manish Chaturvedi:** > Hi Herc, thank you so much for taking out the time to write an elaborate review. Much appreciated.. ## iVend Retail Discussions - [What is iVend Retail used for?](https://www.g2.com/discussions/what-is-ivend-retail-used-for) - [View iVend Retail pricing details and edition comparison](https://www.g2.com/products/ivend-retail/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+03%3A10%3A50+-0500&secure%5Bsession_id%5D=e434f7aa-8f83-40a5-ae16-aca0609576ae&secure%5Btoken%5D=2c927697a543a5dae744257a2779428468a5f9d397f4a42631d2310b291de549&format=llm_user) ## iVend Retail Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - Gift Voucher Redemption - Cash Payment - Installment Payment - Generative AI - Electronic Payments **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Reporting** - Reports & Analytics - Data Transfer Tools **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund - Third-Party Integrations - Mail Order - Third-Party Integrations **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Customer Accounts **Administration** - Inventory Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management - Retail Inventory Management **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting - Customizable Reports - Customizable Reports - Real-Time Analytics **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts - Workflow Management - Gift Card Management - Order Management - Cash Flow Management - Promotions Management - Inventory Management - Commission Management - Returns Management - Discount Management - Price/Margin Management - Lottery Management - Receipt Management - Employee Management - Fuel Management - Website Management - Financial Management - Franchise Operations Management - Lead Management - Sales Activity Management - Task Management - Calendar Management - Brand Management - Supply Chain Management - Training Management - Timesheet Management - Marketing Management - Audit Management - Document Management - Support Ticket Management - Royalty Management - Compliance Management - eCommerce Management - Retail Inventory Management - Sales Order Management - Merchandise Management - Shipping Management - Warehouse Management - Stock Management **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Team Management** - Employee Tracking - Quick Employee Training - Employee Accounts and Permission - Access Controls/Permissions - Job Scheduling **Analytics** - Sales Tracking - Guest Counts - End of Day Reports - Customizable Reports - Sales Reports **Help and support** - Email and Chat Support - Account History - Webinars and Session **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis **Integration** - Accounting - E-commerce - Multi-store - Online Store **Additional Functionality** - Reporting & Statistics - Data Import/Export - AI Copilot - Multi-Location - Loyalty Program - Billing & Invoicing - CRM - Electronic Signature - Performance Metrics - Mobile Access - Point of Sale (POS) - Barcode Recognition - Payment Processing - Order Processing - For Field Service - Email Marketing - Collaboration Tools - Automatic Re-ordering - Onboarding - Activity Dashboard - Search/Filter - Forecasting - API - Customer Database - Alerts/Notifications - Data Security - Franchise Intranet - Construction Tracker - Credit Card Processing - Customizable Templates - Data Synchronization - Inventory Optimization - Sales Trend Analysis - Inventory Replenishment - Real-Time Monitoring - Real-Time Updates - Reporting/Analytics - For Retail - Offline Access - Multi-Currency **Omnichannel Features ** - Retail Management - POS Integration - Social Media Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration ## Top iVend Retail Alternatives - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (571 reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 4.4/5.0 (855 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews)