Ivanti Mobility Manager, powered by LANDESK

3.6
(32)

LANDESK Mobility Manager Software simplifies IT complexity through systems lifecycle management, endpoint security, and IT service management solutions.

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Ivanti Mobility Manager, powered by LANDESK review by Timothy D.
Timothy D.
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"Manager of Desktop services"

What do you like best?

Ease of combining all mobile (MDM) devices in one system. Mobile devices tend to be easier to lose and track and sometimes can be hard to re customize for a user. In many cases, pulling down saved data from a cloud repository is slow and cumber sum for the end user who wants their data fast, now and complete.

What do you dislike?

Automated reporting needs additional work. Sometimes reporting can be a slow process. A easy to use interface with charts/graphs in a customization dashboard environment would greatly assist in reporting. It can also be used favorably to provide data to the board and senior manager in a quick and easy to read document.

Recommendations to others considering the product

Be sure to give this product a try. Mobile devices are in the hands of every one of your employees, ranging from tablets, to smart phones both Android and IOS. Knowing where they are, how they access company data and of course being able to secure them quickly and efficiently is critical to the daily needs of security and IT.

What business problems are you solving with the product? What benefits have you realized?

Security concerns as well as inventory and costs

What Enterprise Mobility Management solution do you use?

Thanks for letting us know!
Ivanti Mobility Manager, powered by LANDESK review by Administrator in Government Administration
Administrator in Government Administration
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Verified Current User
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content

"full enpoint mamagemnt in a concice package"

What do you like best?

ability to see you full inventory of devices and ability to update and control. information the system provided was a great resource in find what was on the network as well as controlling what our end users could and could not do. the support team for the product goes above and beyond to help and educate. responses from the support team were also fast and informative.

What do you dislike?

Learning curve of the software but once learned it is easy to use. other then that I have had no issues with the product for that it intended function is.

Recommendations to others considering the product

if you are looking for and all in one EPM or MDM this is the product for you

What business problems are you solving with the product? What benefits have you realized?

having over 300 devices it makes it easier to have a smaller IT staff to be able to support all the devices at once

Ivanti Mobility Manager, powered by LANDESK review by Administrator
Administrator
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"Great product for handing multiple devices "

What do you like best?

I think the solution is super easy to use. The fact that most of the same things that I use for Endpoint Management are in the same place makes using the tool that much easier. I can manage desktops, laptops, tablets, and mobile devices from one dashboard.

What do you dislike?

I think it's still a developing product. One of the reasons they merged with Heat Software was to add MDM to their platform. I think it's not as robust or as simple to use as AirWatch or some other more established products.

Recommendations to others considering the product

There are probably better options out there, but if you are using LANDESK already, consider the Mobile piece as it's an easy way to manage all assets in one location and the product is still a great overall product.

What business problems are you solving with the product? What benefits have you realized?

We had no MDM solution, so it was a no brainer for us. We recently migrated to LANDESK, so it's been a fairly simple transition. We now have the capability to manage all devices from one dashboard.

Ivanti Mobility Manager, powered by LANDESK review by Ignacio M.
Ignacio M.
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"Comprehensive IT Solution"

What do you like best?

-After initial setup patch management is straight-forward and fairly simple

-Ability to push highly critical patches immediately

-Easily pull computer specs, SN, configuration details, etc.

-Easy remote assistance

-

-Support isn't bad (only reached out once, so can't say how good they are)

What do you dislike?

-Sometimes immediately after rebooting there is a prompt to reboot again

-Needs a few updates (legacy options still visible, but they are highlighted as such)

-Documentation is there, but sometimes you have to do quite a bit of digging

Recommendations to others considering the product

It works great for:

-Inventory & pulling computer info

-Remote Sessions

It works well enough for:

-Patch management - they have a vast selection of programs (including Windows OS) that can be patched, but sometimes immediately after rebooting users are prompted to reboot again (not a huge con and Windows does it too, but it's kind of annoying)

We've had some issues with

-The Mac client. If it has trouble installing a patch (not sure if this is isolated to an App), it keeps prompting the user to reboot when nothing has been installed on their computer.

What business problems are you solving with the product? What benefits have you realized?

-It's easy to take inventory -- S/N, model, make, OS, computer name are all easily available.

-Possible to create scripts to gather data

-Possible to push scripts (some investigation required due to user/permissions)

-Patching most programs is fairly simple

Ivanti Mobility Manager, powered by LANDESK review by Brice J.
Brice J.
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content

"I dont think it is ready for primetime."

What do you like best?

What I like best about the product is the potential that it has. It needs polished quite a bit but in the long run it can be a very good program.

What do you dislike?

Support can make or break any product and in this situation we have support breaking the product. I have had to call ivanti for 3 different products and each product has been absolutely horrible. The software itself appears to somewhat work, yet it is very clunky.

Recommendations to others considering the product

do not only evaluate the product, make sure you take a really good look at support. The sales engineering is really good but once they move on to the next product you are left in the dust with the normal support.

What business problems are you solving with the product? What benefits have you realized?

Knowing what mobile devices you have in an environment and being able to manage them can be powerful.

Ivanti Mobility Manager, powered by LANDESK review by Jacob W.
Jacob W.
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Verified Current User
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content

"Does a lot of thing not very well"

What do you like best?

It has the opportunity to be a good system once everything starts to work.

What do you dislike?

Nothing works correctly. We have multiple groups that task is just to resolve issues. And more issues come in then get fixed.

Recommendations to others considering the product

Please look at another solution.

What business problems are you solving with the product? What benefits have you realized?

We hope that Ivanti would give us provisioning, third party updates, windows updates, remote support, and inventory. Most people have moved away from this tool because it takes more time to set up and troubleshoot then is saved by the tool.

Ivanti Mobility Manager, powered by LANDESK review by Sébastien G.
Sébastien G.
Validated Reviewer
Verified Current User
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content

"Ivanti - un produit à construire selon vos besoins"

What do you like best?

L’outil peut être personnalisé au besoin.

Il est possible de développer des fonctionnalités.

Le service offre également une excellente disponibilités des informations. Le service est très fiable.

What do you dislike?

Nous avons eu pendant un certaint temps des lenteurs sur l'application. Celle-ci ont été en grande partie corrigé avec le déménagement des serveurs en europe. Mais quelque fois, l'application est en core un peu lente.

What business problems are you solving with the product? What benefits have you realized?

Nous n'avons pas eu de problème.

Ivanti Mobility Manager, powered by LANDESK review by Administrator
Administrator
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"All In one Endpoint Solution"

What do you like best?

I really like that Ivanti made a great tool for IT depts. Before we setup Mobility manager we had 5-6 different SAAS applications doing what Mobility Manager does in 1. Truly a great product if you are looking to consolidate your IT tools and contracts.

What do you dislike?

There is a bit of a learning curve. Make sure that your sales person allocates enough time for you to work with a implementation engineer to get you up and running quickly.

What business problems are you solving with the product? What benefits have you realized?

The biggest benefit that I have seen is that Mobility manager is a one stop shop. Consolidate all of your IT SAAS tools to one and save money to spend on other initiatives.

Ivanti Mobility Manager, powered by LANDESK review by Naveed M.
Naveed M.
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Verified Current User
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"Very Strong Security for POS Desktops"

What do you like best?

LANDesk does an incredible job at securing an windows operating system preventing unauthorized changes. There are many times where either a computer infection or a untrustworthy employee will try to tamper with the system but LANDesk's windows service does a great job monitoring these changes and preventing them. Better yet,it logs almost every unauthorized action with a time stamp. Perfect for matching it with your video camera playback.

What do you dislike?

The user interface is pretty ugly and needs to get a huge makeover. It needs to have a more modern look with a pleasurable look to work with. Otherwise, the software itself, is exactly what you're paying for!

Recommendations to others considering the product

If you require a better UI that is nicer and easier to use, I would suggest a different program. Otherwise, if functionality is what you are looking for, give this a shot.

What business problems are you solving with the product? What benefits have you realized?

It's helping solve unauthorized changes to the computers that we care the most about that runs the entire business. We can't risk putting the computer in a state where changes can be easily made which could disrupt our business.

Ivanti Mobility Manager, powered by LANDESK review by Administrator
Administrator
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Verified Current User
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"Misses the Boat"

What do you like best?

The single pane of glass for managing all device types, anti-virus, patching, and deployment.

What do you dislike?

It says it can do a lot of things, however, those features magically don't appear or don't work all the time.

Recommendations to others considering the product

Don't always choose the lowest price option. Make sure you really vet that the product meets all requirements.

What business problems are you solving with the product? What benefits have you realized?

Single pane of glass for all device types and functions. We use MDM and patching most.

Ivanti Mobility Manager, powered by LANDESK review by Agency
Agency
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Verified Current User
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content

"Ivanti Service Manager"

What do you like best?

It is pretty extensive and has large scale capabilities.

What do you dislike?

It was too big and intimidating but if you plan you know you can use only what you need.

Recommendations to others considering the product

I can not stress enough to have you plan in place for what you do, how you do your work and what you need. I would give yourself plenty of time for implementation.

What business problems are you solving with the product? What benefits have you realized?

Mobile device management.

Ivanti Mobility Manager, powered by LANDESK review by Joshua P.
Joshua P.
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"More features than you can shake a stick at (and you will, indeed, want to shake sticks)"

What do you like best?

Implementation is easy and the learning curve is not that difficult if you're used to other endpoint management solutions.

What do you dislike?

Several quirky bugs that find themselves repeated between dot releases. Though I will say IEM and the Ivanti engineers are better about bug fixes than most major developers.

What business problems are you solving with the product? What benefits have you realized?

Easy rollout solutions is the biggest net benefit. Customer ease and confidence is probably the biggest asset.

Ivanti Mobility Manager, powered by LANDESK review by User
User
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content

"No Clue to Clue, My experience with EPM"

What do you like best?

EPMs overall Functionality and expand-ability. Imaging is a breeze once you get it setup and then the ability to tie in software on top of the provisioning template is awesome.

What do you dislike?

Lot of features, you find one then you have to google it to find KB on it to figure it out. This could be negative as everyday is something new or a positive.

What business problems are you solving with the product? What benefits have you realized?

Imaging, Software Distribution, Patching, and Remote Control and monitoring. We also use it for inventory process and we are tie in Environmental Manger

Ivanti Mobility Manager, powered by LANDESK review by Pete R.
Pete R.
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Review Source
content

"Endpoint Management Simplified"

What do you like best?

Inventory, Patch Management, OS Deployment, Phone and Email based tech support is very helpful.

What do you dislike?

Learning Curve, difficult to sift through online support for solutions, the management console doesn't place nicely with multiple monitor setups.

What business problems are you solving with the product? What benefits have you realized?

Mitigate threats from unauthorized changes and outdated software, licensing inventory and compliance.

Ivanti Mobility Manager, powered by LANDESK review by User
User
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Verified Current User
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content

"Makes are job easier "

What do you like best?

Works good for seeing software installed on machines and also seeing printers.

What do you dislike?

I wish it would show the default printer and would work faster in the desktop client

Recommendations to others considering the product

Seems to work, starting to use more of there products

What business problems are you solving with the product? What benefits have you realized?

Inventory, updates, imaging

Ivanti Mobility Manager, powered by LANDESK review by Brice J.
Brice J.
Validated Reviewer
Review Source
content

"LDMS Review"

What do you like best?

Ease of use, manageability. It really is powerful.

What do you dislike?

It costs quite a bit and the support is horrible.

Recommendations to others considering the product

The product itself is really good.

What business problems are you solving with the product? What benefits have you realized?

Keeping our mobile platform safe and secure. We realized how easy it truly can be.

Ivanti Mobility Manager, powered by LANDESK review by Tony M.
Tony M.
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Review Source
content

"Good product"

What do you like best?

Easy to use, easy to setup and manage, trying to determine if this product is right for us

What do you dislike?

did not have time to fully implement this products

What business problems are you solving with the product? What benefits have you realized?

manage all Apple products, phone and ipad

Ivanti Mobility Manager, powered by LANDESK review by User
User
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content

"Using Landesk for Remoting technology"

What do you like best?

I like that you can securely access a workstation to help an end user with one of their issues

What do you dislike?

The GUI needs to be updated, as it looks out of date

Recommendations to others considering the product

Be patient when loading

What business problems are you solving with the product? What benefits have you realized?

Providing the ability to assist an end user from across the country has made support easier to work with from the perspective of the end user.

Ivanti Mobility Manager, powered by LANDESK review by Dominic T.
Dominic T.
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Ivanti Review"

What do you like best?

Ivanti's Mobility Manager has a very ease of use and deloyment.

What do you dislike?

User interface has lots of pop-ups before updates begin.

What business problems are you solving with the product? What benefits have you realized?

Automatic patching saves companies a lot of time and resources

Ivanti Mobility Manager, powered by LANDESK review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
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content

"iVanti"

What do you like best?

I like the challenge of working in this system. Building request offering forms is my favorite as it helps the customers we service.

What do you dislike?

Workflows have need a daunting task for me as they are u like anything built into other systems I have worked with.

What business problems are you solving with the product? What benefits have you realized?

None that I am aware of at this time as the product is so new to me.

Ivanti Mobility Manager, powered by LANDESK review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
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"Easy, Fast and reliable product"

What do you like best?

There are several; features in the console i like but mostly is you can do multi tasking on the console. You ca remote, share and view the hardware specs of any device.

What do you dislike?

Needs more detailed history of each product.

What business problems are you solving with the product? What benefits have you realized?

Imaging. Centralized remote control and apps publishing made easy. No need to monitor individual device and can access the devices from any location.

Ivanti Mobility Manager, powered by LANDESK review by Administrator
Administrator
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Review Source
content

"Manage mobile devices from a trusted console. "

What do you like best?

Ivanti is very good for us because we can manage phones in the same way as we manage computers. We can use one console for all devices.

What do you dislike?

The lack of a secure browser for mobile devices is a big downside for us.

Recommendations to others considering the product

Test before buying.

What business problems are you solving with the product? What benefits have you realized?

Distribution of software and inventory of mobile devices.

Ivanti Mobility Manager, powered by LANDESK review by Peter K.
Peter K.
Validated Reviewer
Review Source
content

"Very Robust Tool"

What do you like best?

The ability to review service requests and solve issues within the same tool.

What do you dislike?

The interface is a little crammed and dated looking.

Recommendations to others considering the product

Update the user interface. I would like to see something a bit more modern looking.

What business problems are you solving with the product? What benefits have you realized?

Supporting personal mobile devices. BYOD is must!

Ivanti Mobility Manager, powered by LANDESK review by Administrator
Administrator
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Review Source
content

"Ivanti excellence"

What do you like best?

Ivanti is a great tool used to remote into users computers and push out software for our company.

What do you dislike?

Dislikes are usually internal when connection to computers do not work.

What business problems are you solving with the product? What benefits have you realized?

We are able to easily push out software at a faster pace than individually pushing software to users computers.

Ivanti Mobility Manager, powered by LANDESK review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
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content

"Fluid and Easy to use"

What do you like best?

I like the support services in specific and the online knowledge base

What do you dislike?

Not sure if I dislike anything as so far everything is to my liking.

What business problems are you solving with the product? What benefits have you realized?

We are solving a huge cost saving issue which includes device enrollment and multipoint support.

Ivanti Mobility Manager, powered by LANDESK review by Administrator
Administrator
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content

"Final product runs great"

What do you like best?

After initial setup and configuration the system runs great.

What do you dislike?

It does take a while to finalize the configurations, but that would be expected of all products in this class.

What business problems are you solving with the product? What benefits have you realized?

MDM product needed for device compliance.

Ivanti Mobility Manager, powered by LANDESK review by Administrator
Administrator
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content

"Bad transition, feature set, and documentation"

What do you like best?

The product is integrated into EPM. This makes it easier to manage.

What do you dislike?

Cannot locate devices. Other enterprise level features are missing.

Recommendations to others considering the product

Do a better job on the enrollment process. It is difficult to implement and manage.

What business problems are you solving with the product? What benefits have you realized?

Deployment is difficult.

Ivanti Mobility Manager, powered by LANDESK review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Review Source
content

"When safety is your concern LanDesk will help"

What do you like best?

Accessing remotely is a must in our industry, but safety while doing so is as well. It's very easy to access content and applications as needed while safeguarding the companies info.

What do you dislike?

Sometimes, when safety is a priority things may get delayed, fall or just crash.

What business problems are you solving with the product? What benefits have you realized?

Information leaking, hacking, poaching, etc is very common nowadays and this application is highly reducing it

Ivanti Mobility Manager, powered by LANDESK review by Executive Sponsor
Executive Sponsor
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"It's a good product"

What do you like best?

I like the flexibility it gives me for managing mobile devices

What do you dislike?

Could be easier to configure; but still a good product.

What business problems are you solving with the product? What benefits have you realized?

Managing rouge devices attempting to access our network

Ivanti Mobility Manager, powered by LANDESK review by Administrator
Administrator
Validated Reviewer
Review Source
content

"Ivanti Mobility Manager"

What do you like best?

Best tools for

-Inventory & pulling computer info

-Remote Sessions

-Patch management

What do you dislike?

Service desk look & feel ..... old fashion

What business problems are you solving with the product? What benefits have you realized?

we're not using Ivanti Mobility Manager yet

Ivanti Mobility Manager, powered by LANDESK review by User
User
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content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"A very easy experience."

What do you like best?

I like the ease of use. The negative user experience is low.

What do you dislike?

Multiple pop up windows to install updates.

What business problems are you solving with the product? What benefits have you realized?

Don't need to constantly patch.

Kate from G2

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