Business partner of the vendor or vendor's competitor, not included in G2 scores.
What do you like best?
Having the option of letting Ivanti run the backend servers is a real plus, all updates and features are delivered direct with no technical team needing to worry about updates, patches and secuirty. Having Asset manager in the cloud works with my other tool sets as well like ITSM.
What do you dislike?
Cost is high but the feature set is large and keeps getting better.
Recommendations to others considering the product
Cost and a member of staff or staff to run the service, you need to make sure you have the processes in place to use this size tool and bring as many people as you can on the training
What business problems are you solving with the product? What benefits have you realized?
Lost assets and reordering assets due to not knowing we had a stock was costing the departments thousands a month.