Verified User in Medical Devices
AM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Great product, even better support"
4.5/5
What do you like best about Ivanti Endpoint Manager?

Ivanti is a company that just gets how to interact with it's customers, as well as continue to innovate, and push the bar. In a field where most companies simply do a small subnet and rely on SCCM to do the heavy lifting, Ivanti comes out swinging with great tech, smart acquisitions and always remembering where they came from.

The community is healthy, the support staff super knowledgeable, and the conference is a must for anyone doing anything within the Ivanti suite. Review collected by and hosted on G2.com.

What do you dislike about Ivanti Endpoint Manager?

One of Ivanti's greatest strengths, is also one of it's biggest downsides. Through growth and acquisitions, the portfolio has increased, but the integration can be lacking at times, or down right not existent. To really get the full benefits of what all Ivanti can do, you truly do need to be in both the service desk side, and the endpoint management side.

While all the products are great on their own, your experience can range widely depending on what services and products within the suite you have purchased. Review collected by and hosted on G2.com.

DC
David C.
Enterprise (> 1000 emp.)
"UEM"
4.5/5
What do you like best about Ivanti Endpoint Manager?

the integration with the asset and performance monitors. The integration with service tickets seems good but this is not something we own today Review collected by and hosted on G2.com.

What do you dislike about Ivanti Endpoint Manager?

unknown yet, we don't have this rolled out in our environment yet. We do plan to role it out over the course of the year. I would like to see more information on the ties to the service desk ticket or possibilities to integrate in to other service desk tools. Review collected by and hosted on G2.com.

John W.
JW
John W.
Manager, Desktop Technology
Enterprise (> 1000 emp.)
"EPM Great Solution for Enterprise IT"
4.5/5
What do you like best about Ivanti Endpoint Manager?

A consolidated console/agent that provides all aspects on device management: inventory, patch, software distribution, and antivirus Review collected by and hosted on G2.com.

What do you dislike about Ivanti Endpoint Manager?

Software mapping requires quite a bit of Config between manage software, SLM, and actual mapping. Review collected by and hosted on G2.com.

MY
Marc Y.
PACS/Server Administrator
Enterprise (> 1000 emp.)
"Ivanti Unified Endpoint Manager"
4/5
What do you like best about Ivanti Endpoint Manager?

Patch Management for Microsoft and other products is the best I've used. Prior to using Ivanti, we had to patch some of our software manually or setup auto update which isn't beneficial for anyone. Review collected by and hosted on G2.com.

What do you dislike about Ivanti Endpoint Manager?

Remote control for clients needs to be improved upon and better integration with some third party products would be beneficial. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"Why I like Ivanti and UEM"
4.5/5
What do you like best about Ivanti Endpoint Manager?

Coming from an SCCM background, Ivanti UEM has been a relief of sorts. Being able to connect with just about anyone within Ivanti for support or questions has been game changing. Review collected by and hosted on G2.com.

What do you dislike about Ivanti Endpoint Manager?

Right now, it’s a little difficult to figure out what we own and how many licenses we have and what’s being used. Review collected by and hosted on G2.com.

Hector G.
HG
Hector G.
IS Specialist II
Mid-Market (51-1000 emp.)
"Endpoint manager for a DoD contractor"
4.5/5
What do you like best about Ivanti Endpoint Manager?

I like the fact that we can patch, distribute software, and provision laptops all from one tool. Review collected by and hosted on G2.com.

What do you dislike about Ivanti Endpoint Manager?

Just wish the dashboard were a little bit cleaner or when a machine isn’t working on inventory checking I can be informed. Review collected by and hosted on G2.com.

Manny B.
MB
Manny B.
Ivanti Administrator
Information Technology and Services
Mid-Market (51-1000 emp.)
"With proper training this is the best!!!"
5/5
What do you like best about Ivanti Endpoint Manager?

Asset Management. EPM makes it extremely easy to find machine details and other useful information. Review collected by and hosted on G2.com.

What do you dislike about Ivanti Endpoint Manager?

The learning curve. It takes some time to learn all the different aspects of the software. Review collected by and hosted on G2.com.

BG
Bill G.
Manager, Support Services Tier II
Enterprise (> 1000 emp.)
"Great product "
4.5/5
What do you like best about Ivanti Endpoint Manager?

The details of the end points the system returns helps us for not only asset management but reporting Review collected by and hosted on G2.com.

What do you dislike about Ivanti Endpoint Manager?

A bit slow; not a very good web UI and the installation and upgrades of the agents is a challenge Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Always something to learn"
4/5
What do you like best about Ivanti Endpoint Manager?

This is a very capable system that has saved us tons of work. We are still learning ways to use it for our company. Review collected by and hosted on G2.com.

What do you dislike about Ivanti Endpoint Manager?

Some of the processes are not intuitive. I wonder why they developed things the way they did. Some bugs are slow to be fixed but we have work arounds. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"UEM forpatch"
4.5/5
What do you like best about Ivanti Endpoint Manager?

UEM allows rollup plans and up to date patch management with full disclosure of problems and know CVE issues prior to setting up the test pilot group. Review collected by and hosted on G2.com.

What do you dislike about Ivanti Endpoint Manager?

Not having instant info from the endpoints due to the remote nature of our business. If your org is in a domain or centrally located with a direct connection to your core server you wont experience this issue. Review collected by and hosted on G2.com.