ITSM 365 Pricing Overview

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Lite

24,9$

user/month

Monthly cost, min 5 agents pack, billed monthly

Standard

75$

user/month

Monthly cost, min 5 agents pack, billed monthly

Top-Rated Alternatives

Freshservice

4.6/5

(1,284)

ServiceNow IT Service Management

4.5/5

(1,700)

Jira Service Management

4.3/5

(950)

View All Alternatives

ITSM 365 Alternatives Pricing

The following is a quick overview of editions offered by other Service Desk Software

Freshservice STARTER	$19.00	For getting started Incident Management Knowledge Base Self Service Portal SLA Management Workflow Automator Orchestration Access Controls Starter Analytics Starter Multiple Portal Languages Custom SSL Marketplace Apps Mobile Apps 1000 Orchestration transactions/mo/account Show More
Jira Service Management Free	0/agent/month	For small teams starting with a service desk. Up to 3 agents for free.
Atera Free Trial	Free Trial	30-DAY FREE TRIAL. NO CREDIT CARD REQUIRED.

Various alternatives pricing & plans

Free Trial

Pricing information for the above various ITSM 365 alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

ITSM 365 Pricing Reviews

(2)

Nidhi G.

Salesforce Quality Analyst

Mid-Market (51-1000 emp.)

12/24/2023

"Best for managing the Projects"

5/5

What do you like best about ITSM 365?

Easy to use

Easy to manage project details

Convenient to share project details with the team member Review collected by and hosted on G2.com.

What do you dislike about ITSM 365?

Its expensive

sometime server is down, in that case it hamper the work Review collected by and hosted on G2.com.

sourav c.

onsite support engineer

Mid-Market (51-1000 emp.)

12/9/2023

"ITSM 365 tool is awesome"

4/5

What do you like best about ITSM 365?

The magical part is integration with many applications such as Jira, power BI etc and we can get a fully automated services for all kind of businesses. Review collected by and hosted on G2.com.

What do you dislike about ITSM 365?

The first thing we can consider is the pricing . For a contry like India pricing is one of the key parameter to go for a solution.

Second thing is the UI part and it can be improved. Review collected by and hosted on G2.com.