---
title: ITS Dispatch Reviews
meta_title: 'ITS Dispatch Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ITS Dispatch works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 9
  scale: '5'
date_modified: '2026-08-08'
parent_category:
  name: Transportation
  url: https://www.g2.com/categories/transportation
---


# ITS Dispatch Reviews
**Vendor:** Truckstop.com  
**Category:** [Trucking Software](https://www.g2.com/categories/trucking)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 9
## About ITS Dispatch
Meet your new office assistant. ITS Dispatch is the powerful TMS for carriers and brokers who mean business. Say good-bye to stacks of paperwork and hello to stress management. ITS Dispatch is like having a power tool for your back-office and makes light work of heavy lifting. This powerful TMS from Truckstop.com eliminates paperwork, simplifies manual processes, and helps you run your business like a pro. Using ITS Dispatch, tedious business tasks take dramatically less time. Time you'd rather spend focusing on growing your business and increasing profits. And with smooth integration into your workflow of choice, it’s easy to get a handle on your list of to-dos, and handle your business like a pro. Get the crucial tools you need to organize your business, including IFTA processing, one-click invoicing, easy load entry and management, a full Quickbooks integration with unlimited users, and free expert support. Request a FREE DEMO today!




## ITS Dispatch Reviews
  ### 1. Dissatisfied Customer

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2021

**What do you like best about ITS Dispatch?**

Management of documents in setting up new carriers.

**What do you dislike about ITS Dispatch?**

ITS Dispatch does not integrate well with QuickBooks as advertised and informed.  We have more than one "open service ticket" with ITS support, and they are several weeks old.  Our sense is that they would rather support their own accounting application....which we would have considered had we had any idea the extra work our accounting person would have to put in.  Other than having to replicate data entry because of system redundancies, our huge problem is ITS will randomly skip or drop files when exporting.

**Recommendations to others considering ITS Dispatch:**

Unless ITS fixes the accounting integration to work with products other than their own..be very careful.

**What problems is ITS Dispatch solving and how is that benefiting you?**

Does not integrate well with QuickBooks.


## ITS Dispatch Discussions
  - [What is ITS Dispatch used for?](https://www.g2.com/discussions/what-is-its-dispatch-used-for)

- [View ITS Dispatch pricing details and edition comparison](https://www.g2.com/products/its-dispatch/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-10+02%3A52%3A02+-0500&secure%5Bsession_id%5D=2f32ed67-377e-4b06-8f9a-aac661127cc8&secure%5Btoken%5D=bcafd0cbb6e73f80f021b6a444e17f0a5aca3578c60c8835af0a4e717f56095b&format=llm_user)

## ITS Dispatch Features
**Records Management**
- Dispatch records
- Truck maintenance records
- Driver pay records
- Mileage reports
- IFTA reports
- Fuel management reports
- Vehicle Management
- Safety Management
- Compliance Management
- Inventory Management
- Dispatch Management
- Shipping Management
- Claims Management
- Invoice Management
- Driver Management
- Maintenance Management
- Work Order Management
- Transportation Management
- Employee Management
- Order Management
- Customizable Reports

**Accounting**
- Billing & Invoicing
- Payroll
- Accounts Receivable/Accounts Payable

**Order Management**
- Order processing
- LTL orders

**Routing and Dispatch**
- Truck routing
- Load planning & dispatch
- Delivery Tracking
- Status Tracking
- Activity Tracking
- Mileage Tracking
- Location Tracking
- Shipment Tracking

**Agentic AI - Trucking**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Geolocation
- Automated Scheduling
- Scheduling
- Driver Settlements
- Fuel Management
- Real-Time Monitoring
- Route Optimization
- AI Copilot
- Task Scheduling
- Real-Time Reporting
- Contact Database
- Trip Logs
- Activity Dashboard
- Reporting & Statistics
- Real-Time Notifications
- API
- Quotes/Estimates
- Maintenance Scheduling
- GPS
- Accounting
- Generative AI
- Geographic Maps
- Monitoring
- Load Optimization

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