--- title: iTRUST Reviews meta_title: 'iTRUST Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 125 reviews by the users' company size, role or industry to find out how iTRUST works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 125 scale: '5' date_modified: '2026-07-12' parent_category: name: Specialty Practice Management url: https://www.g2.com/categories/specialty-practice-management --- # iTRUST Reviews **Vendor:** iTRUST **Category:** [Optometry Software](https://www.g2.com/categories/optometry) **Average Rating:** 5.0/5.0 **Total Reviews:** 125 ## About iTRUST iTRUST is a comprehensive, cloud-based Electronic Health Record (EHR) and practice management solution tailored specifically for optometry, ophthalmology, and optical practices. Designed to streamline daily operations, it integrates patient records, billing, inventory management, and patient engagement tools into a single, user-friendly platform. By consolidating these essential functions, iTRUST enhances efficiency, reduces administrative burdens, and allows eye care professionals to focus more on patient care. Key Features and Functionality: - Cloud-Based EHR: Provides fast, flexible charting capabilities accessible from any device, ensuring up-to-date patient records and seamless information sharing. - Optical Point of Sale (POS) & Billing: Manages sales, claims, and inventory efficiently, integrating optical retail operations with clinical services. - AI Receptionist & Automation: Offers 24/7 virtual front desk support, handling routine calls, appointment scheduling, and basic patient inquiries, thereby reducing staff workload. - Patient Engagement Tools: Facilitates communication through text messaging, WhatsApp integration, online booking, and telemedicine services, enhancing patient interaction and satisfaction. - Inventory Management: Tracks optical inventory in real-time, preventing overstocking or stockouts, and streamlining product management. - Claims and Billing: Automates insurance claim submissions, reducing errors and expediting reimbursements. - Telemedicine: Enables secure, HIPAA-compliant virtual consultations, expanding patient access to care. - Automated Recalls and Reminders: Reduces no-shows by sending timely appointment reminders and recall notifications to patients. Primary Value and Solutions Provided: iTRUST addresses the common challenges faced by eye care practices, such as managing multiple disconnected systems, administrative inefficiencies, and patient engagement hurdles. By offering an all-in-one solution, it simplifies workflows, reduces manual tasks, and enhances the overall patient experience. The integration of AI-driven tools and automation not only improves operational efficiency but also supports practice growth by enabling providers to deliver high-quality care with reduced overhead. Furthermore, its cloud-based nature ensures data security, compliance with healthcare regulations, and accessibility from any location, making it a scalable and reliable choice for practices of all sizes. ## iTRUST Reviews ### 1. Great software! **Rating:** 5.0/5.0 stars **Reviewed by:** Maurice T. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about iTRUST?** It streamlines our operation. We are a lot more efficient. **What do you dislike about iTRUST?** Nothing to dislike. It is easier to use than other EHR platforms. **What problems is iTRUST solving and how is that benefiting you?** It solves our problem of scheduling our patients more efficiently ### 2. Very reliable and great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about iTRUST?** It’s very user friendly and it allows billing and scheduling payments very simple. **What do you dislike about iTRUST?** It takes a second to get used to but nothing otherwise! **What problems is iTRUST solving and how is that benefiting you?** iTRUST Optical and Optometry Cloud EHR with Automated Practice Management Software streamlines administrative tasks such as scheduling, billing, and patient record management, saving time and reducing errors. It integrates optical and optometry-specific features, improving workflow efficiency and minimizing the need for multiple systems. The cloud-based solution ensures secure data storage and compliance with regulations like HIPAA, reducing the risk of breaches. ### 3. Great Value! **Rating:** 5.0/5.0 stars **Reviewed by:** Adam S. | Senior Talent Acquisition Specialist, Recruitment Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about iTRUST?** Free trial is offered prior to commitment **What do you dislike about iTRUST?** not applicable.......................... **What problems is iTRUST solving and how is that benefiting you?** Patient prescriptions are being filled quicker and more acc.essibly for our patients ### 4. Great experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about iTRUST?** The software was very helpful and made my business more efficient. **What do you dislike about iTRUST?** The price point was a little high. As a small business. investments like these are hard decisions. **What problems is iTRUST solving and how is that benefiting you?** Organizing and managing data. ### 5. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kaleigh M. | Professional Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about iTRUST?** Very helpful and has good information! I would recommend! **What do you dislike about iTRUST?** I did not have any complaints with my expierence! **What problems is iTRUST solving and how is that benefiting you?** They are helping me streamline my company. It benefits everyone involved. ### 6. HR Dirctor **Rating:** 5.0/5.0 stars **Reviewed by:** Johnnie P. | Talent Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about iTRUST?** User-Friendly Interface: The intuitive design simplifies navigation through patient records, making it easy for healthcare professionals to manage information efficiently. Comprehensive Practice Management: By integrating essential tools into a single platform, iTRUST streamlines administrative tasks, allowing practitioners to focus more on patient care. Automated Features: Automation of routine tasks reduces administrative workload, enhancing overall practice efficiency. **What do you dislike about iTRUST?** Customization Limitations: Some users may find the system lacks flexibility for tailoring to unique workflows. **What problems is iTRUST solving and how is that benefiting you?** Streamlining processes ### 7. Best Decision Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2025 **What do you like best about iTRUST?** Its all-in-one nature has made my entire workday more efficient. **What do you dislike about iTRUST?** Nothing, it was everything I needed it to be and very easy to use. **What problems is iTRUST solving and how is that benefiting you?** I don't have to spend my time doing the things that iTRUST lets me do, and I can focus on growing my practice more. ### 8. Easy Setup and learning **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about iTRUST?** It was so easy to convert our data to this new data base. I also had an easy time communicating with them on a few setup questions. **What do you dislike about iTRUST?** It was a simple learning curve, even though this is the toughest part about using new software **What problems is iTRUST solving and how is that benefiting you?** Keeping all of our information secure and organized ### 9. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about iTRUST?** What I liked most was that it offered a wide selection of features and different software usages. **What do you dislike about iTRUST?** So far, I have not run into any problems. **What problems is iTRUST solving and how is that benefiting you?** iTrust simplifies practice management – integrating EHR and automation – to cut down on busy work and increase efficiency. It has a cloud-based system that makes it easy to access patient records and has automated scheduling, billing, and documentation. This increases workflow and reduces errors. ### 10. As a stock and crypto trader, I love iTRUST. Flexible and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Tri N. | Laboratory Technician , Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about iTRUST?** They have the best customer service, and easy to use. **What do you dislike about iTRUST?** There is nothing I can think about that. **What problems is iTRUST solving and how is that benefiting you?** It solved all of my problems. ### 11. user-friendly interface simplifies navigating through patient records **Rating:** 5.0/5.0 stars **Reviewed by:** Francisco S. | Assistant Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about iTRUST?** As a user of iTRUST Optical and Optometry Cloud EHR with Automated Practice Management Software, I’ve found it to be incredibly intuitive and efficient. The user-friendly interface simplifies navigating through patient records, while the automated management features save time on administrative tasks. The secure patient portal enhances patient interactions, and the responsive customer support has been outstanding. Overall, it has made the entire process smoother and more effective. **What do you dislike about iTRUST?** While I find iTRUST Optical and Optometry Cloud EHR effective overall, the initial learning curve, limited customization, integration challenges and occasional slowdowns are areas that could be improved. **What problems is iTRUST solving and how is that benefiting you?** iTRUST Optical and Optometry Cloud EHR solves problems like managing patient records and handling administrative tasks. It benefits me by saving time, improving data accuracy, and making patient interactions more efficient. ### 12. Highly Reccomend iTrust **Rating:** 5.0/5.0 stars **Reviewed by:** Kelyn H. | HR Generalist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about iTRUST?** iTrust has is a great platform that makes managing and monitoring cryptocurrency wallets effortless and secure! **What do you dislike about iTRUST?** Nothing comes to mind - I've had a great experience! **What problems is iTRUST solving and how is that benefiting you?** Their scheduling software has been a huge benefit! ### 13. This software fundamentally changed my Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Ayana M. | Content Reviewer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about iTRUST?** Having cloud software that is easy to use as well as secure is a very important factor when doing business in the digital age. Not only is the software streamlined to meet our needs, the customer service is also top notch and easy to communicate any questions or concerns regarding implementation. **What do you dislike about iTRUST?** I have no dislikes of this software it meets all of my needs in a timely fashion. **What problems is iTRUST solving and how is that benefiting you?** For me it's ease of access, keeping track of patients needs and sensitive information is important, in the event something happens it is nice to know that the critical information like insurance papers or medical history is easily accessible as well as secure from bad actors. ### 14. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Jeromy P. | Division Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about iTRUST?** The simplicity is amazing & really takes no effort. **What do you dislike about iTRUST?** There isn't much to dislike. A truly innovative software. **What problems is iTRUST solving and how is that benefiting you?** It is making the entire process seamless and efficient ### 15. Easy to use and training videos are great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about iTRUST?** The training videos are a easy way to get up and running with the software. **What do you dislike about iTRUST?** There is nothing at the time I dislike about the software. Our use has been seamless. **What problems is iTRUST solving and how is that benefiting you?** This solves our need for an automated software that is easy to use. ### 16. Highly Recommend this Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about iTRUST?** It was intuitive to use and there are many helpful features included. **What do you dislike about iTRUST?** The pricing is quite high and there's no free option available. **What problems is iTRUST solving and how is that benefiting you?** It is easy to automate many tasks that originally had to be done manually. ### 17. Great working with iTRUST Optical and Optometry Cloud EHR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about iTRUST?** iTRUST Optical and Optometry Cloud EHR with Automated Practice Management Software was extremely helpful and was very communicative. They got back to me right away and walked me through every steap of the way. Software was easy to use and implement as well! **What do you dislike about iTRUST?** I didn't have any issues with iTRUST Optical. **What problems is iTRUST solving and how is that benefiting you?** iTRUST has helped solve many issues such as having an efficient automated software that we would like to use. ### 18. Very user friendly software **Rating:** 5.0/5.0 stars **Reviewed by:** Megan Nicole S. | Virtual Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2024 **What do you like best about iTRUST?** My favorite thing about this software is that it is super easy to use and very straight forward. It allows all the data and information necessary to be shared with the patients and doctors, making it easy to find reports from exams and other information and insights. **What do you dislike about iTRUST?** I did not experience any issues that needed troubleshooting. Everything makes sense. **What problems is iTRUST solving and how is that benefiting you?** It is easy to track and have information at my finger tips and this tool has really made it easy. ### 19. Streamlined, Efficient EHR Solution with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sonia A. | Virtual Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about iTRUST?** iTRUST Optical and Optometry Cloud EHR streamlines all essential practice management tools into one easy-to-use interface. Its automated features cut down on admin work, letting healthcare pros focus on patient care. As a consultant, the software’s intuitive design and strong functionality, make it easy for organizations to adopt. It's reliable and fast patient data processing is a benefit. **What do you dislike about iTRUST?** More customizable features that might accommodate various operating styles would be nice. **What problems is iTRUST solving and how is that benefiting you?** Major optometry office operations including scheduling, billing, and charting are streamlined with iTRUST Optical and Optometry Cloud EHR. The automated features improve communication with patients and enable easy integration with current systems while reducing errors and administrative workload. ### 20. Great software, very user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Therese C. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about iTRUST?** What is most helpful is that it keeps data organized and is easy to navigate. Strong Customer Service as well **What do you dislike about iTRUST?** Still learning the system and will have to see how to implent in my day to day **What problems is iTRUST solving and how is that benefiting you?** Helped me keep data organized in an easy way ### 21. Amazing Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer N. | Menu Engineering Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2024 **What do you like best about iTRUST?** The software is very easy to navigate and user friendly. Implementation and integration was very easy. It is extremely affordable for all of the services that it provides. No need for other software, as iTRUST has it all covered. They have top notch customer service as well. I highly recommend 100%! **What do you dislike about iTRUST?** The only downside is that I wish I would knew about iTRUST earlier before wasting money on terrible software. **What problems is iTRUST solving and how is that benefiting you?** One of the standout features of iTRUST is its impressive array of customizable templates. These templates cover everything from patient intake forms to comprehensive exam records, streamlining the administrative processes that can often bog down an optometry practice. The ability to tailor these templates to my specific needs has not only saved me time but has also enhanced the accuracy and consistency of my patient records. The platform's patient file management system is a game-changer. It allows for easy organization and access to patient information, ensuring that critical details are at my fingertips during examinations. The intuitive interface has significantly improved the overall flow of my appointments, allowing me to focus more on patient care and less on paperwork. ### 22. Highly recommend, user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia S. | Owner and Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about iTRUST?** Overall my experience has been a positive one, the software is great and easy to use. Being able to have multiple functions in one place is a game changer. **What do you dislike about iTRUST?** I have no complaints with this software and recommend others switch to using iTRUST. **What problems is iTRUST solving and how is that benefiting you?** Patient calendar management. Communication with patients is crutial and helps me keep track of patients. ### 23. User Friendly and Streamlining! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about iTRUST?** One of the things I really appreciate about the iTRUST Optical and Optometry Cloud EHR with Automated Practice Management Software is its $0 activation fee. It's really a game changer with quick results. **What do you dislike about iTRUST?** I do not have anything I dislike about the product! **What problems is iTRUST solving and how is that benefiting you?** It integrates all of the other softwares I was using into one platform. It saves me time, money, and stress! I now have the same functionality as I did before but all in one place. It's a gamechanger. ### 24. Simple and easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about iTRUST?** They have put everything I need all together for me. **What do you dislike about iTRUST?** Just takes a little time to get used to, but not as much time as some systems I have used. **What problems is iTRUST solving and how is that benefiting you?** It has put all the information that I used to have to look on differet sites for together in one place. ### 25. Best of the best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about iTRUST?** That I like the mos abou it rust is the exceptional attention to detail. **What do you dislike about iTRUST?** What I dislike about itrust is Nothing to be honest **What problems is iTRUST solving and how is that benefiting you?** minimize time ### 26. Amazing service, product and customer support. **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica G. | Bent Creek Homeowners Association, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about iTRUST?** Their commitment to supporting their clients. Their customer service is amazing. Their usability and interface are efficient and straightforward. The ease of implementing into our practice was outstanding. **What do you dislike about iTRUST?** That they were not available 10 years ago when I really needed them. **What problems is iTRUST solving and how is that benefiting you?** The company I work with and support was able to centralize a lot of their systems using iTrust verses using several different platforms and interfaces to keep their business running. ### 27. Best Software, hands down **Rating:** 5.0/5.0 stars **Reviewed by:** Alex E. | Test Engineer - Verification and Validation, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about iTRUST?** I personally enjoyed my visit at ITrust website. The software was sraightforward to use and time saver. It is the best, super easy to get started. **What do you dislike about iTRUST?** There really is not anything I can say that Idisliked about. **What problems is iTRUST solving and how is that benefiting you?** As a result of iTRUST, our processes are becoming more efficient and streamlined ### 28. Highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan M. | Internal Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2024 **What do you like best about iTRUST?** It is very easy to operate and gather exactly what you need! **What do you dislike about iTRUST?** There is nothing that I dislike about iTRUST Optometry Cloyd EHR and Automated Practice Management. **What problems is iTRUST solving and how is that benefiting you?** There are several problems it is solving for us. This helps streamlines our processes and makes day to day easier on our staff. ### 29. Thank you for the free trial and great software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2024 **What do you like best about iTRUST?** I like that iTrust Optometry offers a free trial so that you can experience and learn about their software. They have a great online scheduling feature. Their software was designed to make it easier when it comes to patient management and customer support. **What do you dislike about iTRUST?** There is nothing that I dislike about iTRUST Optometry Cloud EHR and Automated Practice Managment **What problems is iTRUST solving and how is that benefiting you?** iTRUST Optometry Cloud EHR and Automated Practice Management software is great at patient management, booking appointments as well as automated texting which results in the optimization of patient communication. ### 30. GREAT Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Marcellus H. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about iTRUST?** Easy to use. Easy to access electronic health record **What do you dislike about iTRUST?** Nothing I have to say as far as dislike. **What problems is iTRUST solving and how is that benefiting you?** Being able to have electronic records in timely fashion ### 31. Great experience overall **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2024 **What do you like best about iTRUST?** Very easy process to get what I needed done. Great experience overall **What do you dislike about iTRUST?** I do not have anything to say. Everything was decent enough and **What problems is iTRUST solving and how is that benefiting you?** Trust optical is solving all of my optometry problems ### 32. Game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about iTRUST?** Making the move to iTRUST was a big decision for our team. Howver, the user friendly set up make it extremely easy to quickly adapt to. **What do you dislike about iTRUST?** We currently haven't experienced any downsides to the new software, that weren't quickly addressed by iTRUST. **What problems is iTRUST solving and how is that benefiting you?** It allows us to have everything in one place and our entire team can easily access what and when they need it. ### 33. iTRUST Optical and Optometry Cloud EHR with Automated Practice Management Software was easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2024 **What do you like best about iTRUST?** This EHR software is very easy to use, understand, and integrate. **What do you dislike about iTRUST?** I have no complaints or anything I dislike about the software. **What problems is iTRUST solving and how is that benefiting you?** Allows for orders to be created and submitted easily. ### 34. iTRUST Optometry Cloud EHR and Automated Practice Management Software Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2024 **What do you like best about iTRUST?** Their products/services were exceptional and satisfied my needs. They are very helpful in saving time, money, and resources. Their customer service is outstanding and their software is very user-friendly. Overall, I had a great experience with them! **What do you dislike about iTRUST?** The location of their head office is far. **What problems is iTRUST solving and how is that benefiting you?** iTRUST Optometry Cloud EHR and Automated Practice Management solve critical challenges, ranging from administrative efficiency to patient care, resulting in tangible benefits such as time savings, improved accuracy, enhanced patient satisfaction, and better financial management. The platform's patient file management system is so accessible. It allows for easy organization and access to patient information, ensuring that critical details are at my fingertips during examinations. ### 35. This software has it all! **Rating:** 5.0/5.0 stars **Reviewed by:** Audrey T. | Product Development Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2024 **What do you like best about iTRUST?** It provides all the key features needed to get up and running quickly - from easy integration to defined workflows to reporting to customer support. All in one solution to streamline operations. **What do you dislike about iTRUST?** Based on all the robust features - nothing to dislike at this point. **What problems is iTRUST solving and how is that benefiting you?** Finding a solution that has all the key features to allow successful business operations. ### 36. I love this product! **Rating:** 5.0/5.0 stars **Reviewed by:** Noah H. | Freelance, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about iTRUST?** ITRUST's Optometry Cloud is clean, precise, and saves you both money and time. I would recommend this technology to anyone worried about slowing down in this age -- it streamlines everything for easier access for everyone. **What do you dislike about iTRUST?** Requesting a longer trial period for free. **What problems is iTRUST solving and how is that benefiting you?** The Cloud is helping me organize clients, allowing for a cleaner process. ### 37. Simple and Effective Solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about iTRUST?** A feature rich platform that is easy to use. Prompt and friendly customer service. **What do you dislike about iTRUST?** Works great in all aspects. Nothing much to improve on. **What problems is iTRUST solving and how is that benefiting you?** Removes manual work , eliminates errios in current process. ### 38. It was a great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about iTRUST?** It was a seameless process and easy to use. **What do you dislike about iTRUST?** There could be more features and integrations that could be added. **What problems is iTRUST solving and how is that benefiting you?** It's cohesive and allows for quick data to be uploaded and analyzed. ### 39. iTRUST is a complete solution **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2024 **What do you like best about iTRUST?** iTRUST is a comprehensive solution, ticking all the boxes for provider, front office, and customer interactions and communications. Their customer support is solid. **What do you dislike about iTRUST?** Like any comprehensive solution, integration with existing applications can take some time and effort. **What problems is iTRUST solving and how is that benefiting you?** iTRUST is key to creating effectiveness and efficiency in your clinical workflow, billing and patient communications. ### 40. ITRUST is great **Rating:** 5.0/5.0 stars **Reviewed by:** Christina M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about iTRUST?** ITRUST is a great website. Its very user friendly. The information is straightforward and easy to navigate. There's many features that are helpful and quick customer support. **What do you dislike about iTRUST?** I would like to see some kind of a search bar. **What problems is iTRUST solving and how is that benefiting you?** ITRUST provides lots of information regarding business needs. ### 41. Benefits of iTRUST Optometry Cloud EHR and Automated Practice Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about iTRUST?** It's very user friendly and it allows for all the patient and exam notes to be housed together. All the data is provided at a glance which makes it extremely popular and effective. **What do you dislike about iTRUST?** No negatives to mention at this time. This has been a great platform. **What problems is iTRUST solving and how is that benefiting you?** It's allowing all of my data to be housed on one platform that I and my physician can access seamlessly. It answers all my questions related to my exam. ### 42. Great!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Arizza Bea C. | Medical Laboratory Scientist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2024 **What do you like best about iTRUST?** The service is really good and reliable. It's worth the money. It makes everything easier for you. **What do you dislike about iTRUST?** Nothing really. It is a real Good software and i am contented about it. **What problems is iTRUST solving and how is that benefiting you?** It is the managing of patient appointments. ### 43. Perfection! **Rating:** 5.0/5.0 stars **Reviewed by:** Tina L. | Purchaser, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2024 **What do you like best about iTRUST?** iTRUST integration process was easy, the platform itself isuser friendly. Customer service has ben great! **What do you dislike about iTRUST?** So far, nothing to note.. No complaints here! **What problems is iTRUST solving and how is that benefiting you?** The template charting is great, as it is saving money as well as time. ### 44. Great time together, I will highly recommend their service. **Rating:** 5.0/5.0 stars **Reviewed by:** Akin L. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2023 **What do you like best about iTRUST?** Cloud-based, user-friendly, and efficient. **What do you dislike about iTRUST?** None for now as I will need to explore more. **What problems is iTRUST solving and how is that benefiting you?** Problems iTRUST might be solving: Inefficient paper-based system, Time-consuming tasks, Also it benefits in Increased efficiency Improved accuracy Enhanced patient experience Better business decisions ### 45. Useful, customizable management software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2024 **What do you like best about iTRUST?** iTrust's products were exceptional and their customer service has gone beyond my expectations. It covered all the boxes for our service needs. Hassle-free, user-friendly integration. **What do you dislike about iTRUST?** There is very little to dislike - the customer support team was extremely useful whenever there were questions. **What problems is iTRUST solving and how is that benefiting you?** It provides customizable templates in a user-friendly system that helps streamline workload. ### 46. Ease of navigation. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about iTRUST?** -Navigation is easy and seamless. -Response time is swift. -The support team is swift in fixing errors or complaints. -Implementation is less complex than other sites. **What do you dislike about iTRUST?** Not a lot of unhelpful things can be cited. The features can be expanded on to allow users have a diverse variety of options. **What problems is iTRUST solving and how is that benefiting you?** -Managing and manipulating database of clients. -Integration with previous database. ### 47. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2024 **What do you like best about iTRUST?** I love the ease of use as well as the variety of available features **What do you dislike about iTRUST?** Up to now- there's really nothing I could list **What problems is iTRUST solving and how is that benefiting you?** It solves critical challenges, ranging from administrative efficiency to patient care, resulting in tangible benefits such as time savings, improved accuracy, enhanced patient satisfaction, and better financial management ### 48. Amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about iTRUST?** I absolutely love the seamless integration of iTRUST Optometry Cloud EHR and Automated Practice Management—it streamlines our workflow effortlessly. The user-friendly interface and comprehensive features are great. **What do you dislike about iTRUST?** I cannot think of anything to dislike at this moment. **What problems is iTRUST solving and how is that benefiting you?** It has helped me save time previously spent on manual or administratively burdensome work. It has also helped me ensure accurate and accessible information. ### 49. Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Deanna M. | Top Sales Rank 200K Brand Promoter, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2023 **What do you like best about iTRUST?** Having used multiple EHR and practice management products, this one is user friendly and simple! **What do you dislike about iTRUST?** There is nothing that I dislike about it. **What problems is iTRUST solving and how is that benefiting you?** EHR communicatons. ### 50. A+++ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2024 **What do you like best about iTRUST?** A+ on every level. The customer service is top-notch—Hassle-free, very user-friendly software that makes my day run much smoother. **What do you dislike about iTRUST?** I cannot think of anything at the moment. **What problems is iTRUST solving and how is that benefiting you?** Cloud based solutions, transmitting RXs and many other useful features really make users life really easier. - [View iTRUST pricing details and edition comparison](https://www.g2.com/products/itrust-2026-02-03/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+09%3A16%3A38+-0500&secure%5Bsession_id%5D=69d7b4a7-b7b3-44fc-8957-0ab375f0128c&secure%5Btoken%5D=f5192b034412f7bf018f512c25f2335de48489ad772d62d73685d8c418cbea38&format=llm_user) ## Top iTRUST Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Adit](https://www.g2.com/products/adit/reviews) - 4.8/5.0 (91 reviews) - [RevolutionEHR](https://www.g2.com/products/revolutionehr/reviews) - 4.1/5.0 (27 reviews)