Verified User in Computer Software
CC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great Customer Service—Highly Recommend"
5/5
What do you like best about iTRUST?

Great Customer Service! Highly recommend Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

You can't control your own crypto - no self custody Review collected by and hosted on G2.com.

Misha C.
MC
Misha C.
Capital & Automated Trading Bots Management (Independent Project)
Small-Business (50 or fewer emp.)
"Helpful and Reliable Optometry Management Software"
5/5
What do you like best about iTRUST?

The software is easy to navigate and keeps all patient and practice information organized in one place. I like how quickly I can access charts, schedules, and billing without switching between different systems. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

So far, I haven’t encountered any major issues. The platform has worked reliably for my needs, and I haven’t run into any significant drawbacks during use. Review collected by and hosted on G2.com.

Lindsey F.
LF
Lindsey F.
Associate Construction Analyst
Mid-Market (51-1000 emp.)
"Best Service Backed by Outstanding Customer Support"
5/5
What do you like best about iTRUST?

They provide the best service and great customer service. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

There wasn't anything I disliked about iTRUST. Review collected by and hosted on G2.com.

Christopher O.
CO
Christopher O.
Legislative Analyst
Small-Business (50 or fewer emp.)
"User-Friendly Platform Inspires Confidence and Business Performance"
5/5
What do you like best about iTRUST?

iTrust gives me a strong sense of comfort thanks to its modern platform, which makes it easy for many users to integrate into their business. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

Not many things that I find wrong with this platform, pricing or performance. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
CF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"iTrust Saves Time and Money With Great Customer Service"
5/5
What do you like best about iTRUST?

Since using iTrust and the integration platform, we’ve been able to save time and money across the board, which has increased our ROI. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

The onboarding process wasn’t as smooth or straightforward as I’d hoped. That said, the overall customer service has been great, and with their help we’ve been able to get up to speed. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Effortless to Use with Outstanding Support and Features"
5/5
What do you like best about iTRUST?

iTRUST Optical and Optometry Cloud EHR with Automated Practice Management Software is very easy to use and implement in the clinic. Whenever issues with the software arise, customer service is always helpful and ensure a timely resolution. We use this in the clinic daily and it has numerous features which are helpful and make patient care efficient. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

One thing I dislike about iTRUST Optical and Optometry Cloud EHR with Automated Practice Management Software are the minor technical issues or bugs that arise that impact patient care time during the day. Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Integrates Everything Seamlessly"
5/5
What do you like best about iTRUST?

It lets you rely on a single service while still integrating many other services. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

Some of the more advanced features have a difficult learning curve. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Streamlined Our Entire Practice"
5/5
What do you like best about iTRUST?

Fast, easy-to-use all-in-one system with great support and strong tools for charting, billing and patient communication. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

Some features take time to learn and require setup. Review collected by and hosted on G2.com.

Richard M.
RM
Richard M.
Patient Care Coordinator
Small-Business (50 or fewer emp.)
"Great Optometry Management Service"
5/5
What do you like best about iTRUST?

They offer adaptable templates that I can easily tailor to my needs. I like their IT team very much. They set everything up right away without issues. They offer frequent updates as well. They were eager to help and answered all questions. They made billing and communication with patients much easier while complying with HIPAA guidelines. The system is well organized and gives me real-time updates. Prescriptions were easy to keep track of as well. Booking appointments is fast and straightforward, and they keep everything in one system. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

It took me a while to learn the system as I tend to struggle with new technologies. I was a bit overwhelmed at first since it incorporates so many elements into one system. It was expensive, and the pricing was unclear at first. Sometimes the automation system makes minor mistakes. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"User-Friendly Scheduling & Client Notes Made Easy"
5/5
What do you like best about iTRUST?

I find it very user friendly, easy to schedule and reschedule appointments and make notes about clients. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

There is really nothing that I currently dislike about using iTrust. Review collected by and hosted on G2.com.