Ashlee H.
AH
Ashlee H.
Customer Success Manager
Small-Business (50 or fewer emp.)
"iTRUST Is User-Friendly and Effortlessly Gets the Job Done"
5/5
What do you like best about iTRUST?

I like that iTRUST is user friendly and does my work for me. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

I think iTRUST could have a few more features, but it covers everything my business needs. Anything added would be more-so for fun. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Mid-Market (51-1000 emp.)
"Helpful, Patient Support with Clear Crypto Guidance"
5/5
What do you like best about iTRUST?

Was very helpful and patient with my questions and conveyed knowledge of crypto well enough to understand my peripheral questions. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

At this point everything and everyone have been extremely helpful. Review collected by and hosted on G2.com.

Shafiq Ahmad  S.
SS
Shafiq Ahmad S.
Application Tester
Small-Business (50 or fewer emp.)
"User-Friendly Design and a Smooth Overall Experience"
5/5
What do you like best about iTRUST?

I like the user-friendly design and smooth overall experience the most. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

I did not have any major issues, but I think some features could be more intuitive for new users Review collected by and hosted on G2.com.

Sidra C.
SC
Sidra C.
Freelance Data Analyst
Small-Business (50 or fewer emp.)
"Easy and Reliable Solution"
5/5
What do you like best about iTRUST?

I like iTRUST because it is easy to use, reliable, and helps keep patient information organized efficiently. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

The software works well overall, but some features can take a little time to learn and navigate effectively. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Clean, User-Friendly InterfacEasy to use platform with helpful featurese"
5/5
What do you like best about iTRUST?

What I like most about iTRUST is its clean and user-friendly interface. It makes managing tasks, patient records, and scheduling very convenient. The features are useful and help streamline daily workflow efficiently. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

Some features take a bit of time to understand for new users, and navigation could be improved slightly. At times, the system may feel a little slow, and more customization options would make the experience even better. Review collected by and hosted on G2.com.

Amanda G.
AG
Amanda G.
Quality Rater
Small-Business (50 or fewer emp.)
"All-in-One EHR Solution That Streamlines Practice Management"
5/5
What do you like best about iTRUST?

What I like best about iTRUST Optical and Optometry Cloud EHR is how seamlessly it brings all essential practice functions—EHR, scheduling, billing, and patient management—into one smart, AI-powered system. Its automation tools save a tremendous amount of time, making daily workflows smoother, faster, and far more efficient for both providers and staff. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

The only downside is that the platform’s extensive feature set can feel overwhelming at first, especially for users who are new to cloud-based EHR systems. There can also be occasional minor bugs or delays during updates, but these issues are usually resolved quickly. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Simple, Smooth, and Easy to Use"
4.5/5
What do you like best about iTRUST?

I liked how straightforward and easy the process was. The platform felt user-friendly, and everything was clearly explained, which made completing the tasks quick and stress-free. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

The experience was generally smooth, but it felt a bit too brief. Adding more detailed interaction or feedback after completing tasks would make it more engaging. Review collected by and hosted on G2.com.

Aoun H.
AH
Aoun H.
Graduate Assistant
Small-Business (50 or fewer emp.)
"User-Friendly, Reliable Performance That Keeps Tasks Moving"
5/5
What do you like best about iTRUST?

iTRUST has a user-friendly interface and its easy to navigate through the platform. The features are well-organized, making it simple to access important tools without confusion. I also appreciate its reliability and smooth performance, which helps me complete tasks efficiently without technical issues. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

Occasionally, slow loading. But that’s completely okay because internet speeds matter too. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Enterprise (> 1000 emp.)
"Great Product"
5/5
What do you like best about iTRUST?

iTRUST is very easy and intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

From what I can see, there wasn't anything that didn't work for me. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Intuitive UI/UX That’s Effortlessly Easy to Use"
5/5
What do you like best about iTRUST?

The user interface UI / UX and ease of use is what I like best. Review collected by and hosted on G2.com.

What do you dislike about iTRUST?

I cannot really think of anything I do not like about this product. Review collected by and hosted on G2.com.