--- title: ITRS Uptrends Reviews meta\_title: 'ITRS Uptrends Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how ITRS Uptrends works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # ITRS Uptrends Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ITRS Uptrends but has limited features. Are you part of the ITRS Uptrends team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Founded in 2007, Uptrends is a SaaS monitoring platform that provides products for customers to proactively monitor their website performance, servers, and APIs. It is all about cloud-based website performance and network monitoring. Uptrends' products provides a 24/7 monitoring service that alerts and fix errors quickly to prevent any downtime and strengthen the digital experience for the users. There are over 231 checkpoints worldwide which automatically check and analyze website load, the processes, and payments. The second that it detects a failure, you will be notified. Uptrends is now part of ITRS Group, which have highly-skilled professional team dedicated to helping you get the most out of our monitoring services. Harnessing the power of software for a bright future. * * * Seller [ITRS Group](https://www.g2.com/sellers/itrs-group) Discussions [ITRS Uptrends Community](https://www.g2.com/products/itrs-uptrends/discuss) Overview by Manfred van der Graaf Show More ## Top-Rated Alternatives [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ ![Datadog](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ ![Freshping by Freshworks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshping by Freshworks") Freshping by Freshworks 4.6/5(993) ](https://www.g2.com/products/freshping-by-freshworks/reviews) [ View All Alternatives ](https://www.g2.com/products/itrs-uptrends/competitors/alternatives) ## User Insights Average based on 14 real user reviews. [Log in to unlock pricing and user insights](/login) DM Duncan M. Head of IT Mid-Market (51-1000 emp.) 3/11/2026 "Uptrends Delivers Reliable Global Monitoring and Alerts" 5/5 What do you like best about ITRS Uptrends? We have used Uptrends for over 10 years now and has provided great alerting on our servers and websites to ensure our sites and services are accessible from anywhere in teh world. Review collected by and hosted on G2.com. What do you dislike about ITRS Uptrends? The only limitation we would like to see addressed in the next release would be more granular monitoring of server-level services, and potentially more automations to trigger remediation actions. Review collected by and hosted on G2.com. What problems is ITRS Uptrends solving and how is that benefiting you? ITRS gives us peace of mind that should there be any system issues, we are notified via email, text and voice calls of the outage so that we can immediately address the problem. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SD Srikanth D. Senior Digital Architect Mid-Market (51-1000 emp.) 12/5/2024 "Hassle free Application Monitoring integration" 5/5 What do you like best about ITRS Uptrends? Uptime monitoring and Synthetic users setup and operational with in and hour. No changes (code OR config) required what so ever for monitoring web application and its simple and with in few clicks. This is very easy to implement. Detailed monitoring options, like type of Browser, synthetic users can be from any country/location across world, concurrent calls to avoid false posititves, detailed developer console reprots for torubleshooting, and many more capabilities. Synthetic users can simulate user journey, for eg: Product discovery or checkout RUM with little to no effort through GTM script injection. Integration with website is very easy for RUM. Robust reporting and scheduling options. Great customer support, always get back with in day with a detailed and accurate response. Number #1 support team also help with setup of synthetic user journeys or anywhere you are stuck with. We extensively use Uptrends on daily basis for Application uptime moniroring, as well troubleshooting end user issues via RUM. We have replaced manual moniroring after getting Uptrends onboard. Review collected by and hosted on G2.com. What do you dislike about ITRS Uptrends? More enhancements can be done on reports perspective. Review collected by and hosted on G2.com. What problems is ITRS Uptrends solving and how is that benefiting you? Uptime monitoring 24/7 End user monitoring via RUM Proactive moniroring via Synthetic users Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DV Dejan V. Service Delivery Manager Mid-Market (51-1000 emp.) 12/17/2024 "Very good monitoring option that meets our requirements." 5/5 What do you like best about ITRS Uptrends? Configuration user-friendly. Reports are created quickly. Very clear and user-friendly operation. Support integrated with ticket system. Review collected by and hosted on G2.com. What do you dislike about ITRS Uptrends? Currently no disadvantages. The customer's requirements can be implemented. Review collected by and hosted on G2.com. What problems is ITRS Uptrends solving and how is that benefiting you? Monitoring of the checkpoints is done to our general satisfaction. Support with ITRS Uptrends is flawless and fast. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Cam B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cam B.") CB Cam B. Principal Mid-Market (51-1000 emp.) 12/7/2023 "OK monitoring. Horrible contract" 0/5 What do you like best about ITRS Uptrends? Their monitoring service has reasonably good functionality. Review collected by and hosted on G2.com. What do you dislike about ITRS Uptrends? When signing up and clicking through their agreement, you are agreeing to a 12 month contract with a 90 day termination notice. If you ask to cancel, their customer service will send you a screenshot of their contract with these terms highlighted. Review collected by and hosted on G2.com. What problems is ITRS Uptrends solving and how is that benefiting you? Monitoring our ecommerce shop for uptime and for the ability to place an order. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Arquimedes C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arquimedes C.") AC Arquimedes C. COO & Founder Small-Business (50 or fewer emp.) 1/20/2021 "Outstanding external monitoring" 5/5 What do you like best about ITRS Uptrends? The possibility of take action whenever a problem shows in our servers, reducing time offline in the services we provide to our customers. Review collected by and hosted on G2.com. What do you dislike about ITRS Uptrends? The lack of more specific alerts based on the service that the system is monitoring Review collected by and hosted on G2.com. Recommendations to others considering ITRS Uptrends: Great external monitoring with very competitive prices Review collected by and hosted on G2.com. What problems is ITRS Uptrends solving and how is that benefiting you? We reduced the time of response to bring back online the service that has failed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Travis R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Travis R.") TR Travis R. Director, Cloud Services & Support Mid-Market (51-1000 emp.) 11/25/2020 "Great for our external site monitoring and alerting our teams of an outages." 4/5 What do you like best about ITRS Uptrends? The wide monitoring checkpoints from around the world and highly customized monitoring capabilities. The screen capture during a downtime event has been very useful in helping to provide root cause analysis for our teams. Review collected by and hosted on G2.com. What do you dislike about ITRS Uptrends? The user interface could use an update to a more modern look at feel. It's slightly cumbersome to navigate and configure and takes some time to get it up and running. Review collected by and hosted on G2.com. What problems is ITRS Uptrends solving and how is that benefiting you? Verifying system uptime from external systems. We are able to check from multiple locations and customize thresholds for each region. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Lasha J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lasha J.") LJ Lasha J. Deputy Head Of IT Operations Department Small-Business (50 or fewer emp.) 3/10/2020 "Good web site performance monitoring tool" 3.5/5 What do you like best about ITRS Uptrends? Good tool for web site performance tracking. Web site can be monitored from more than 200 location. Easy to set up and open for integration with chaops or incident management software. Instant alerting and detailed info with error codes helps monitoring team to provide accurate data for quick fix. Test web page performance option is great to receive detailed info. Review collected by and hosted on G2.com. What do you dislike about ITRS Uptrends? Reports and alerts on mail are like hard coded, would like to have option for customization. Support is not quick on response. Had payment issue few times, added card few times to pay the bill. Review collected by and hosted on G2.com. What problems is ITRS Uptrends solving and how is that benefiting you? Gives great view of web performance with worldwide checks by geo location. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Lorelei G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lorelei G.") LG Lorelei G. Business Owner Small-Business (50 or fewer emp.) 1/13/2020 "Excellent Monitoring Software" 5/5 What do you like best about ITRS Uptrends? The ease of use of the software and the additional website speed tools. I was able to monitor a lot of websites for an affordable price. The customer service was good. Review collected by and hosted on G2.com. What do you dislike about ITRS Uptrends? The contract terms where you have to cancel with 90 Days. Review collected by and hosted on G2.com. Recommendations to others considering ITRS Uptrends: Great software for an affordable price. Review collected by and hosted on G2.com. What problems is ITRS Uptrends solving and how is that benefiting you? Making sure I'm aware of when my websites are down. This has saved my clients from loss of business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CS Chuck S. Web Services Coordinator Small-Business (50 or fewer emp.) 5/21/2019 "Website Uptime Monitoring" 4.5/5 What do you like best about ITRS Uptrends? Uptrends is an easy to configure website monitoring tool that allows you to confidently oversee the performance of your customers' websites. Review collected by and hosted on G2.com. What do you dislike about ITRS Uptrends? The alerts can be slightly annoying if you don't take the time to configure the monitoring properly. leaving it at default settings means you're going to have servers all over the globe pinging sites that may depend on a more localized traffic which might cause some false alerts. Review collected by and hosted on G2.com. Recommendations to others considering ITRS Uptrends: For an agency that would have to monitor hundreds of websites, there is no other tool that meets the criteria of easy to use, accurate reporting of site performance, and pricing for the product. Review collected by and hosted on G2.com. What problems is ITRS Uptrends solving and how is that benefiting you? Uptrends allows us to catch website downtime before our customers ever see it, and to correct any issue before they start calling. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Zach C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zach C.") ZC Zach C. Account Executive Computer Networking Small-Business (50 or fewer emp.) 6/18/2019 "Proactive Vs Reactive" 5/5 What do you like best about ITRS Uptrends? UpTrends empowers me to be aware of action that needs to be taken in the wake of downtime. Review collected by and hosted on G2.com. What do you dislike about ITRS Uptrends? I don't have any major dislikes. I like the interface, branding, and functionality. I've had times where I've forgotten that UpTrends was there at all, until I'd power cycle a machine and get an email. Review collected by and hosted on G2.com. What problems is ITRS Uptrends solving and how is that benefiting you? I have an API that many of my systems rely upon. If the webserver for this API goes down, it causes a number of systems to malfunction. With UpTrends, I get a near immediate notification that the API webserver has gone down. Which is quite preferable to finding out by way of seeing systems malfunction. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about ITRS Uptrends? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ITRS Uptrends ](https://www.g2.com/products/itrs-uptrends/discussions/new) GU Guest User What is Uptrends used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-uptrends-used-for) [ View all Discussions ](https://www.g2.com/products/itrs-uptrends/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/itrs-uptrends/pricing) ITRS Uptrends Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_044cfbf6c03d107e5357e29e95fd9136/dynatrace.png "Product Avatar Image") Dynatrace 4.5/5(1,366) [ Compare Now ](https://www.g2.com/compare/dynatrace-vs-itrs-uptrends) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_393746d0cdc8904473bde59b5858158e/datadog.png "Product Avatar Image") Datadog 4.4/5(726) [ Compare Now ](https://www.g2.com/compare/datadog-vs-itrs-uptrends) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4443b0ce3e6b544f5b89c6ece20e3eb9/freshping-by-freshworks.png "Product Avatar Image") Freshping by Freshworks 4.6/5(993) [ Compare Now ](https://www.g2.com/compare/freshping-by-freshworks-vs-itrs-uptrends) ##### ##### ITRS Uptrends Features Functionality Alerting Multi-Site Monitoring [ View More Features ](https://www.g2.com/products/itrs-uptrends/features) ##### Categories on G2 [Website Monitoring](https://www.g2.com/categories/website-monitoring) ##### Explore More [Top rated call tracking services](https://www.g2.com/discussions/what-are-the-top-rated-call-tracking-services-for-2025)[What's the best procure-to-pay platform for cost savings](https://www.g2.com/discussions/what-s-the-best-procure-to-pay-platform-for-cost-savings)[Which IT compliance services maintain stable performance and uptime during high-volume operations and concurrent user scaling?](https://www.g2.com/discussions/which-it-compliance-services-maintain-stable-performance-and-uptime-during-high-volume-operations-and-concurrent-user-scaling) [Which API management platform integrates with CI/CD pipelines?](https://www.g2.com/discussions/which-api-management-platform-integrates-with-ci-cd-pipelines)[Best employee intranet software for small tech company](https://www.g2.com/discussions/what-s-the-best-employee-intranet-software-for-a-small-tech-company)[Pros and Cons Details](https://www.g2.com/products/itrs-uptrends/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)