--- title: ITRS Uptrends Reviews meta_title: 'ITRS Uptrends Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how ITRS Uptrends works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 14 scale: '5' date_modified: '2026-08-07' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # ITRS Uptrends Reviews **Vendor:** ITRS Group **Category:** [Website Monitoring Software](https://www.g2.com/categories/website-monitoring) **Average Rating:** 4.1/5.0 **Total Reviews:** 14 ## About ITRS Uptrends Founded in 2007, Uptrends is a SaaS monitoring platform that provides products for customers to proactively monitor their website performance, servers, and APIs. It is all about cloud-based website performance and network monitoring. Uptrends' products provides a 24/7 monitoring service that alerts and fix errors quickly to prevent any downtime and strengthen the digital experience for the users. There are over 231 checkpoints worldwide which automatically check and analyze website load, the processes, and payments. The second that it detects a failure, you will be notified. Uptrends is now part of ITRS Group, which have highly-skilled professional team dedicated to helping you get the most out of our monitoring services. Harnessing the power of software for a bright future. ## ITRS Uptrends Pros & Cons **What users like:** - Users value the **ease of debugging** with Uptrends, benefiting from detailed reports and excellent customer support. (1 reviews) - Users find the **easy setup** of ITRS Uptrends fast and straightforward, enabling quick monitoring without any changes required. (1 reviews) - Users find **ITRS Uptrends easy to implement** , requiring minimal effort for uptime monitoring setup and configuration. (1 reviews) - Users appreciate the **easy implementation** of ITRS Uptrends for uptime monitoring and synthetic user setups. (1 reviews) - Users value the **reliability** of ITRS Uptrends, ensuring easy monitoring and robust support for uptime management. (1 reviews) - Status Page (1 reviews) - Time-saving (1 reviews) - Website Monitoring (1 reviews) ## ITRS Uptrends Reviews ### 1. Uptrends Delivers Reliable Global Monitoring and Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Duncan M. | Head of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about ITRS Uptrends?** We have used Uptrends for over 10 years now and has provided great alerting on our servers and websites to ensure our sites and services are accessible from anywhere in teh world. **What do you dislike about ITRS Uptrends?** The only limitation we would like to see addressed in the next release would be more granular monitoring of server-level services, and potentially more automations to trigger remediation actions. **What problems is ITRS Uptrends solving and how is that benefiting you?** ITRS gives us peace of mind that should there be any system issues, we are notified via email, text and voice calls of the outage so that we can immediately address the problem. ### 2. Hassle free Application Monitoring integration **Rating:** 5.0/5.0 stars **Reviewed by:** Srikanth D. | Senior Digital Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about ITRS Uptrends?** Uptime monitoring and Synthetic users setup and operational with in and hour. No changes (code OR config) required what so ever for monitoring web application and its simple and with in few clicks. This is very easy to implement. Detailed monitoring options, like type of Browser, synthetic users can be from any country/location across world, concurrent calls to avoid false posititves, detailed developer console reprots for torubleshooting, and many more capabilities. Synthetic users can simulate user journey, for eg: Product discovery or checkout RUM with little to no effort through GTM script injection. Integration with website is very easy for RUM. Robust reporting and scheduling options. Great customer support, always get back with in day with a detailed and accurate response. Number #1 support team also help with setup of synthetic user journeys or anywhere you are stuck with. We extensively use Uptrends on daily basis for Application uptime moniroring, as well troubleshooting end user issues via RUM. We have replaced manual moniroring after getting Uptrends onboard. **What do you dislike about ITRS Uptrends?** More enhancements can be done on reports perspective. **What problems is ITRS Uptrends solving and how is that benefiting you?** Uptime monitoring 24/7 End user monitoring via RUM Proactive moniroring via Synthetic users ### 3. Very good monitoring option that meets our requirements. **Rating:** 5.0/5.0 stars **Reviewed by:** Dejan V. | Service Delivery Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about ITRS Uptrends?** Configuration user-friendly. Reports are created quickly. Very clear and user-friendly operation. Support integrated with ticket system. **What do you dislike about ITRS Uptrends?** Currently no disadvantages. The customer's requirements can be implemented. **What problems is ITRS Uptrends solving and how is that benefiting you?** Monitoring of the checkpoints is done to our general satisfaction. Support with ITRS Uptrends is flawless and fast. ### 4. Outstanding external monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Arquimedes C. | COO & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2021 **What do you like best about ITRS Uptrends?** The possibility of take action whenever a problem shows in our servers, reducing time offline in the services we provide to our customers. **What do you dislike about ITRS Uptrends?** The lack of more specific alerts based on the service that the system is monitoring **Recommendations to others considering ITRS Uptrends:** Great external monitoring with very competitive prices **What problems is ITRS Uptrends solving and how is that benefiting you?** We reduced the time of response to bring back online the service that has failed. ### 5. Excellent Monitoring Software **Rating:** 5.0/5.0 stars **Reviewed by:** Lorelei G. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2020 **What do you like best about ITRS Uptrends?** The ease of use of the software and the additional website speed tools. I was able to monitor a lot of websites for an affordable price. The customer service was good. **What do you dislike about ITRS Uptrends?** The contract terms where you have to cancel with 90 Days. **Recommendations to others considering ITRS Uptrends:** Great software for an affordable price. **What problems is ITRS Uptrends solving and how is that benefiting you?** Making sure I'm aware of when my websites are down. This has saved my clients from loss of business. ### 6. Website Uptime Monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Chuck S. | Web Services Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2019 **What do you like best about ITRS Uptrends?** Uptrends is an easy to configure website monitoring tool that allows you to confidently oversee the performance of your customers' websites. **What do you dislike about ITRS Uptrends?** The alerts can be slightly annoying if you don't take the time to configure the monitoring properly. leaving it at default settings means you're going to have servers all over the globe pinging sites that may depend on a more localized traffic which might cause some false alerts. **Recommendations to others considering ITRS Uptrends:** For an agency that would have to monitor hundreds of websites, there is no other tool that meets the criteria of easy to use, accurate reporting of site performance, and pricing for the product. **What problems is ITRS Uptrends solving and how is that benefiting you?** Uptrends allows us to catch website downtime before our customers ever see it, and to correct any issue before they start calling. ### 7. Proactive Vs Reactive **Rating:** 5.0/5.0 stars **Reviewed by:** Zach C. | Account Executive, Computer Networking, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2019 **What do you like best about ITRS Uptrends?** UpTrends empowers me to be aware of action that needs to be taken in the wake of downtime. **What do you dislike about ITRS Uptrends?** I don't have any major dislikes. I like the interface, branding, and functionality. I've had times where I've forgotten that UpTrends was there at all, until I'd power cycle a machine and get an email. **What problems is ITRS Uptrends solving and how is that benefiting you?** I have an API that many of my systems rely upon. If the webserver for this API goes down, it causes a number of systems to malfunction. With UpTrends, I get a near immediate notification that the API webserver has gone down. Which is quite preferable to finding out by way of seeing systems malfunction. ### 8. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2019 **What do you like best about ITRS Uptrends?** The ease of use, adding sites to be monitored was easy. Onboarding wasn't hard, our team is adopting very easily **What do you dislike about ITRS Uptrends?** The look of the interface is a little rudamentary **Recommendations to others considering ITRS Uptrends:** We've assigned SMEs, within each team that makes sense, with access to UpTrends as admins. they control the points for all of their teams- and our PM also has access for continuity. **What problems is ITRS Uptrends solving and how is that benefiting you?** No actual problems have arisen ## ITRS Uptrends Discussions - [What is Uptrends used for?](https://www.g2.com/discussions/what-is-uptrends-used-for) - [View ITRS Uptrends pricing details and edition comparison](https://www.g2.com/products/itrs-uptrends/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+17%3A14%3A13+-0500&secure%5Bsession_id%5D=f5487f86-22ac-4fbd-8bb1-d872410e4c0f&secure%5Btoken%5D=ce28601417c26dd3a79f3f4f358abe6a4dbd6eb668752c18a92cf7a1444affad&format=llm_user) ## ITRS Uptrends Features **Functionality** - Baseline - Alerting - Multi-Site Monitoring - Reporting - Multi-Channel Alerting - Location Insights - Server Monitoring - FTP Monitoring - Mail Server Monitoring - Transaction Monitoring - Multi-Location Monitoring - Real-Time Monitoring - SSL Monitoring - Uptime Reporting **Agentic AI - Website Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - AI Copilot - Customizable Reports - Activity Dashboard - Single Sign On - Remote Monitoring & Management - Issue Management - Widgets - Chat/Messaging - Availability Testing - Website Analytics - Real-Time Analytics - Incident Management - Compliance Management - Performance Management - Performance Metrics - Collaboration Tools - Trend Analysis - Email Alerts - Alerts/Notifications - Real-Time Notifications - Drag & Drop - Data Visualization - Activity Tracking - Configurable Alerts - User Management - Generative AI - Application Management - Event Logs - Multiple User Accounts - Mobile Alerts - Visitor Tracking - Issue Tracking - Risk Alerts - API - For Websites - Scheduled Testing ## Top ITRS Uptrends Alternatives - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,234 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews) - [Freshping by Freshworks](https://www.g2.com/products/freshping-by-freshworks/reviews) - 4.6/5.0 (949 reviews)