ITPS AG, a Swiss-based technology company, specializes in developing innovative software solutions under the CORP-IT brand, focusing on enhancing IT infrastructure monitoring and management. In September 2023, ITPS AG was acquired by Paessler AG, a leading provider of IT, OT, and IoT monitoring solutions, to further diversify and strengthen Paessler's product portfolio. Key Features and Functionality: - PRTG SLA Reporter: Enhances service level agreement reporting by utilizing historical status data to generate detailed reports, including uptime/downtime metrics and root cause analyses. Data is stored in an MS SQL database, facilitating seamless integration with third-party tools. - PRTG Data Exporter: A desktop application that consolidates metric monitoring data from multiple PRTG servers into a single database, supporting MS SQL and MySQL. This enables integration with external tools like Microsoft Power BI or Grafana without the need for an API. - PRTG Database Observer: Extends PRTG's database monitoring capabilities to include additional relational database systems such as SAP HANA and IBM DB2. It offers predefined SQL queries and a dedicated Windows application for managing and testing queries, ensuring optimal database performance. Primary Value and User Solutions: ITPS AG's products provide organizations with advanced tools to monitor and manage their IT infrastructures effectively. By offering enhanced SLA reporting, efficient data consolidation, and comprehensive database monitoring, these solutions help businesses maintain high availability, optimize performance, and ensure compliance with service agreements. The integration of ITPS AG's technologies into Paessler's portfolio underscores a commitment to delivering comprehensive monitoring solutions that address the evolving needs of IT environments.