---
title: iTouchVision Reviews
meta_title: 'iTouchVision Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how iTouchVision works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-21'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# iTouchVision Reviews
**Vendor:** iTouchVision  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About iTouchVision
FMCG organisations with a view to increasing their market revenue need to ensure and rely on customer constancy. iTouchVision's user-friendly FMCG Software platform, streamlines business operations to maintain customer relations. Based on our proven, configurable, highly scalable, and fully web-based cloud architecture, it provides support for multiple service offerings while delivering a high total value of ownership.




## iTouchVision Reviews
  ### 1. Recommended

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andres Camilo  S. | Agent specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about iTouchVision?**

It seems to me a very good development that they did to have everything integrated into a single application. It makes everything easier and helps us a lot in terms of support.

**What do you dislike about iTouchVision?**

It can be a bit prettier in terms of design and with more colors.

**What problems is iTouchVision solving and how is that benefiting you?**

It helps us manage calls, messages, emails, in a much more efficient and organized way, allowing us to reach many more clients.



- [View iTouchVision pricing details and edition comparison](https://www.g2.com/products/itouchvision-itouchvision/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-13+22%3A25%3A54+-0500&secure%5Bsession_id%5D=7a7a2442-ccc2-4e97-8213-6ae1e0651301&secure%5Btoken%5D=5f115ac2f8f5c6bea5b280eaf9678d9bf6502af05672efa300e861470ba6d796&format=llm_user)

## iTouchVision Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text
- Generative AI

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales
- Alerts/Notifications
- Real-Time Notifications
- Customizable Fields
- Multi-Location
- Payment Collection in the Field

**After the Job**
- Reports
- Analytics
- Billing & Invoicing
- CRM Integrations
- Accounting Integration
- QuickBooks Integration
- Third-Party Integrations
- Customizable Reports

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Additional Functionality**
- Work Order Management
- Checklists
- Maintenance Scheduling
- Parts Management
- Service History
- Residential Properties
- Vendor Management
- Customizable Forms
- Purchase Order Management
- Mobile Access
- Dispatch Management
- Task Scheduling
- Calendar Management
- Asset Tracking
- Technician Management
- Status Tracking
- API
- Document Management
- Job Management
- Preventive Maintenance
- AI Copilot
- Real-Time Reporting
- Commercial Properties
- Real-Time Data
- Historical Reporting
- Contract/License Management
- Customer Database
- Barcode/Ticket Scanning
- Activity Dashboard
- Facility Scheduling
- Workflow Management
- Inspection Management
- Inventory Management
- Predictive Maintenance
- Routing
- Forms Management
- Chatbot
- Documentation Management
- File Storage
- Electronic Signature
- Self Service Portal
- Service Level Agreement (SLA) Management
- Personalization and Recommendation
- Resource Allocation
- GPS
- Reporting & Statistics
- Drag & Drop
- Quotes/Estimates
- Scheduling
- CRM
- Online Time Clock
- Workforce Management
- Activity Tracking
- Contact Database
- Productivity Analysis
- Prioritization
- Customizable Branding
- Price and Cost Calculations
- Performance Management
- Equipment Tracking
- Data Capture and Transfer
- Time Tracking
- Data Synchronization
- Secure Data Storage
- Location Tracking
- Route Optimization
- Offline Access
- Real-Time Updates
- Collaboration Tools
- Chat/Messaging
- Knowledge Management
- Electronic Payments
- Customer History
- Inventory Control
- Performance Metrics
- Project Management
- Client Portal
- Driver ETA
- Job Tracking
- Automated Scheduling
- Customer Management
- Reminders
- Work Order Creation
- Equipment Maintenance
- Data Import/Export
- Search/Filter
- Recurring Appointments
- Contractor Management
- Access Controls/Permissions
- Workflow Automation

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