--- title: itilite Reviews meta_title: 'itilite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 714 reviews by the users' company size, role or industry to find out how itilite works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 714 scale: '5' date_modified: '2026-07-17' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # itilite Reviews **Vendor:** itilite **Category:** [Travel Management Software](https://www.g2.com/categories/travel-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 714 ## About itilite ITILITE is a unified corporate travel management, expense management, and corporate card platform specifically designed for mid-market companies. This comprehensive solution caters to the needs of finance leaders, travel managers, and executive assistants, enabling them to effectively control costs, enforce travel policy compliance, and provide employees with a seamless booking and expense experience—all from a single platform. In the realm of travel management, ITILITE streamlines the booking process, allowing users to book flights, hotels, and rental cars in under 90 seconds. The platform's AI-powered booking engine intelligently surfaces the top three personalized, policy-compliant options for each trip, ensuring that users have access to over 500 airlines and 500,000 hotels. Additionally, ITILITE incorporates multi-level approval workflows with automated policy enforcement, which helps organizations maintain compliance while simplifying the travel booking experience. When it comes to expense management, ITILITE enhances efficiency by enabling employees to file expenses twice as fast. The platform features one-click receipt capture, OCR-powered receipt scanning, and automated expense reports, which significantly reduce the time spent on administrative tasks. Finance teams benefit from automated audits on every submission, which flag duplicates, weekend expenses, out-of-policy categories, and unusual spending patterns. Customizable dashboards and pre-built reports provide complete visibility into travel and entertainment (T&E) spending, allowing organizations to make informed financial decisions. ITILITE also offers a corporate card solution that provides 1.5% cashback on all travel-related expenditures. Users can issue corporate cards with specific spend limits, auto-assign transactions to general ledger codes and cost centers, and eliminate the need for manual reconciliation. The seamless card-to-expense matching feature further simplifies the process by removing the risk of double-entry, enhancing overall financial accuracy. Key differentiators of ITILITE include its ability to reduce overall travel costs through cost-aware booking incentives, improve finance team productivity, and increase employee satisfaction scores. The platform offers 24/7 human support with a rapid 30-second response time via chat, call, and email. With per-trip pricing at $10 and no hidden fees, ITILITE provides a transparent pricing model. Furthermore, it integrates seamlessly with various ERP and HRMS systems, such as SAP, NetSuite, Xero, BambooHR, Workday, and Okta, while also incorporating mileage tracking and per diem management features. Serving over 300 companies across diverse industries, ITILITE is a trusted solution for finance and operations leaders seeking a modern alternative to traditional travel and expense management systems. ## itilite Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of itilite, making travel planning and data management effortless. (89 reviews) - Users value the **easy booking** process of itilite, appreciating its convenience and flexibility for managing travel arrangements. (38 reviews) - Users praise the **ease of use and quick support** of Itilite, making travel booking a breeze for employees. (37 reviews) - Users commend the **exceptional customer support** of itilite, noting quick assistance and dedication to traveler satisfaction. (34 reviews) - Users value the **simple user interface** of Itilite, making flight bookings and approvals efficient and user-friendly. (27 reviews) - Intuitive (26 reviews) - Convenience (19 reviews) - Efficiency (17 reviews) - Speed (17 reviews) - Helpful (14 reviews) **What users dislike:** - Users find the **slow loading** time frustrating, impacting their overall experience with itilite's features. (18 reviews) - Users experience **slow performance** with itilite, often facing delays in page loading and response times. (18 reviews) - Users are frustrated by the **limited options** for booking flights and meals, affecting their overall travel experience. (17 reviews) - Users experience **booking issues** such as inconsistent rates, limited meal choices, and difficulties rescheduling flights. (15 reviews) - Users face **inaccuracy issues** with receipt uploads and trip information, hindering the overall effectiveness of Itilite. (11 reviews) - Poor Interface Design (9 reviews) - Poor Customer Support (8 reviews) - Pricing Issues (8 reviews) - Approval Issues (7 reviews) - Learning Curve (7 reviews) ## itilite Reviews ### 1. Easy to use and simple tool **Rating:** 4.5/5.0 stars **Reviewed by:** Srajan P. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2022 **What do you like best about itilite?** The tool has an app, which is a great feature as a user can simply click photos of the bills and upload the same through the phone. There is no hassle of transferring photos in this case. **What do you dislike about itilite?** The create report & create expense and their linakge is kind of confusing at times. **What problems is itilite solving and how is that benefiting you?** Expense management and reimbursement use case is being solved by itilite for me. ### 2. Review for itilite **Rating:** 5.0/5.0 stars **Reviewed by:** Ayushi Y. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2022 **What do you like best about itilite?** provides the best options for everything. **What do you dislike about itilite?** there is nothing to dislike about the app. **What problems is itilite solving and how is that benefiting you?** shows the best options in whatever area you want, don't need to go on multiple platforms as you find hotels flights everything here. ### 3. ITILite Review by an extensive User **Rating:** 4.5/5.0 stars **Reviewed by:** Srinidhi R. | Technical Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about itilite?** Excellent GUI Interface. Very easy selectable options! Fast & hassle-free **What do you dislike about itilite?** Hotel Names can be auto-suggested so that users can quickly choose hotels nearby **What problems is itilite solving and how is that benefiting you?** Very easy selectable options......................... ### 4. Good, not great. **Rating:** 1.5/5.0 stars **Reviewed by:** Evelyn T. | Associate Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about itilite?** Their mobile app works fine, can't say the same about the web. **What do you dislike about itilite?** Had issues with the web app and spent too much time with chat support before finally jumping on a googlemeet to do a screenshare. Was asked to download and try the mobile app instead, worked fine there. Web app issue status still unknown, expected a follow-up but never heard back. **What problems is itilite solving and how is that benefiting you?** Automating processes of approval flows. ### 5. Overall Good Experience , **Rating:** 5.0/5.0 stars **Reviewed by:** Deepakkumar A. | Assistant Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2022 **What do you like best about itilite?** Quick & Easy Booking , Immediate comparisions with no hidden cost . **What do you dislike about itilite?** If possible one help line number to interact if stuck somewhere. **What problems is itilite solving and how is that benefiting you?** Comparing fares and recommendations ### 6. Smart **Rating:** 5.0/5.0 stars **Reviewed by:** Md Raziur R. | Q, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about itilite?** I can track my expenses very easily smartly **What do you dislike about itilite?** Network sometimes don't support, it crashed **What problems is itilite solving and how is that benefiting you?** It solving my unwanted expenses and it's helping to save money ### 7. It is great **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham K. | City insurance, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about itilite?** It is Friendly useable app. It is a easy useable app. **What do you dislike about itilite?** Sometimes app got stuck then we ave to click 2or3 times **What problems is itilite solving and how is that benefiting you?** App stickiness ### 8. ITILITE - Review **Rating:** 4.5/5.0 stars **Reviewed by:** Surobheet B. | Manager - HRBP, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about itilite?** - Features on the app - Support from backend team - Flight options **What do you dislike about itilite?** Time taken to confirm the booking, especially in case of Hotel booking. There have been multiple instances where the booking voucher was shared quite late, this creates issues while checking in at the hotel (when the booking is not confirmed) **Recommendations to others considering itilite:** Nothing **What problems is itilite solving and how is that benefiting you?** - Corporate booking in the absence of a travel team - Travel Management - Expense Management ### 9. "Best Expense & Reimbursement Management Tool" **Rating:** 5.0/5.0 stars **Reviewed by:** Tushar G. | Sr. Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about itilite?** Super intuitive UI with amazing business workflows. It has massively helped me & others at the organization in managing & tracking their expenses incurred during business trips. **What do you dislike about itilite?** UI is plain white, not as super cool as CRED. But that's not the showstopper. Happy to trade off the UI with seamless workflows. **What problems is itilite solving and how is that benefiting you?** Itilite helps in managing & tracking the expenses incurred. ### 10. Itilite is an amazing platform to get all your official reimbursement timely, Its very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Soumyojit R. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about itilite?** Easy reimbursement,user friendly interface **What do you dislike about itilite?** The user interface could be improved a bit more **What problems is itilite solving and how is that benefiting you?** Solving the best way to fill our office reimbursement ### 11. Easy and convenient to file reimbursement **Rating:** 4.5/5.0 stars **Reviewed by:** Syed S. | Business Development Associate, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about itilite?** Catagory of reimbursement of each category **What do you dislike about itilite?** Buffering and taking long time to load the reimbursement **What problems is itilite solving and how is that benefiting you?** On time filing reimbursement confidently ### 12. this feature inside itilite was great and higher than my expectation **Rating:** 4.0/5.0 stars **Reviewed by:** Olivia W. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about itilite?** the list of expense, it very helpful for any condition **What do you dislike about itilite?** maybe there's not expense for other transportation except airplane and gojek, bcs we also use busway and train **What problems is itilite solving and how is that benefiting you?** yahh im using itilite because i want reimburse my expense on transportation go to office and also for buying internet prepaid, and also it helpful too for all employee ### 13. It's a very useful and hassle-free when you are in need of business travel.. **Rating:** 4.5/5.0 stars **Reviewed by:** Khan Imran S. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about itilite?** Options are best in all searches and services from itilite helpline **What do you dislike about itilite?** Waiting time for voucher it is lillbit lengthy **What problems is itilite solving and how is that benefiting you?** Options explorer ### 14. It was very simple and easy to book and easy to find better options for booking **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhilendra Chowdary Y. | Assistant category manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about itilite?** Very easy and transparent UI for finding better options **What do you dislike about itilite?** Lag in opening between pages sometimes.. **What problems is itilite solving and how is that benefiting you?** Better travel solutions and travelling partners ### 15. Very easy in filling the reimbursement amount **Rating:** 5.0/5.0 stars **Reviewed by:** Banda S. | B, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about itilite?** In calculating overall Expenses amount .. **What do you dislike about itilite?** As of now nothing everything is going well **What problems is itilite solving and how is that benefiting you?** Ya managing all my expenses ### 16. Awsome trip Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Chetan R. | Vendor Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2022 **What do you like best about itilite?** Quick resolution of Trip Various Options available for trip planning **What do you dislike about itilite?** Dashboard is not clean and can be more sophisticated **What problems is itilite solving and how is that benefiting you?** My buisness needs , good hotels and also Cheap flight ### 17. Its better and one stop solution **Rating:** 5.0/5.0 stars **Reviewed by:** Darshan R. | Senior Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about itilite?** I think this is a one-stop solution which will enable to ease the requirement and also be flexible in terms of changes or rescheduling. **What do you dislike about itilite?** Need to add more options on Boarding and I am not sure if this is due to budget limitations **What problems is itilite solving and how is that benefiting you?** 1. One-stop solution for travel and boarding 2. Also this is in the Budget for us and also avoid the hassel ### 18. o cg with us doesn't take calls when he vome to know we are facing issues............... **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about itilite?** Multiple options all in one solution!! It is helping us to save time **What do you dislike about itilite?** Hotel books are really poor, have faced many vhallanges like payment not done, room not booked. **What problems is itilite solving and how is that benefiting you?** They are giving solution to plan complete trip in one Go starting from Flights/Hotel and Taxi which is like one POC for travel desk and its cool! ### 19. ITLITE Review after Domestic Travel **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about itilite?** Mobile App. Easy to use and Expense filing can be done on the go [Literraly] No hassle to maintain paper receipts **What do you dislike about itilite?** Not Enough Categories of Expenses. Would help if admins have right to create the own categories **What problems is itilite solving and how is that benefiting you?** Saves more than 30 min of my time per every trip in manually reconciling and submitting expenses ### 20. A very smooth experience **Rating:** 5.0/5.0 stars **Reviewed by:** Harshit G. | C, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2022 **What do you like best about itilite?** I did not have to do anything on my own or take followups etc. Everything was done automatically and was very hassle free. **What do you dislike about itilite?** Nothing. I had a very good experience overall. **What problems is itilite solving and how is that benefiting you?** Having to book tickets personally, then raising reimburse requests to the company for official tours is a hassle. Here we skip all that. ### 21. Extremely user friendly. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about itilite?** It's hassle-free. Creating reports and expenses are easy and user friendly. **What do you dislike about itilite?** Less categories. Needs to elaborate the expenses everytime. **What problems is itilite solving and how is that benefiting you?** It's so helpful in keeping a track of my expenses and you don't not have to user another app just for that. It's so good and every little thing can be recorded and tracked. ### 22. Good Service **Rating:** 4.0/5.0 stars **Reviewed by:** sri bharath M. | Asst. Manager - sales, Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2022 **What do you like best about itilite?** Ease of usage and response time is minimal **What do you dislike about itilite?** The number of hotels listed can be improved **What problems is itilite solving and how is that benefiting you?** Ease of booking and all bookings at one place ### 23. Itilite **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2022 **What do you like best about itilite?** Autonomy the user has and you can make the changes on your own. **What do you dislike about itilite?** -> When you make changes to your booking and the changes are done but the booking still shows for the original date, not the updated date which creates confusion. -> Same for meal booking if we need to change the meal option we should have this provision somewhere. -> Cost center - Should ideally be auto-linked to the teammate's PnL with the option to edit it manually so that we can be more efficient. **What problems is itilite solving and how is that benefiting you?** . ### 24. Good site for all your immediate bookings in a jiffy **Rating:** 4.5/5.0 stars **Reviewed by:** Digant R. | Senior Business development manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2021 **What do you like best about itilite?** The promptness of the staff and the ability to work out last minute changes. **What do you dislike about itilite?** The technology platform can be a bit better. There are many lags which delay the booking **Recommendations to others considering itilite:** Please use their platform. A good trace management tool **What problems is itilite solving and how is that benefiting you?** I don't have to spend a single penny before booking any business tickets and claim reimbursements. It was a hassle free process ### 25. It was very smooth experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about itilite?** Apart from the recommendations for the trip, we can also customize the travel plan based on the budget. And also, we can select our timings and location of the hotel **What do you dislike about itilite?** As it is a business trip plan, I would like you to include early check-in options wherever required. I faced the issue as I reached early; I had to check in before the check-in time. **What problems is itilite solving and how is that benefiting you?** My trip plan was smooth, and the turnaround time was rapid, so I didn't face any trouble during the trip. ### 26. Convenience for business trips but tad bit costly **Rating:** 3.0/5.0 stars **Reviewed by:** Dipesh D. | VP Growth, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about itilite?** The convenience of internal approvals. booking business trips on the go. Automatic approvals, Tripwise combinations of flights and hotels. No current competition Ive come across in the B2B travel space **What do you dislike about itilite?** The cost of flights and hotels is always higher than what you check from other aggregator websites. Please compare and list why the premium is being charged, whether for free cancellation or for corporate meals, inclusions etc. **Recommendations to others considering itilite:** Look for convenience and improvement in productivity. **What problems is itilite solving and how is that benefiting you?** - Easy approval and booking convenience for internal business trips of employees. Productivity has increased by improving internal processes for business travels. ### 27. user friendly & time saving **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2022 **What do you like best about itilite?** Its a time saving tool which is very userfriendly, you dont have to chase anyone around approvals **What do you dislike about itilite?** its becomes a little trouble when your manager is out and you need approvals **What problems is itilite solving and how is that benefiting you?** easy approval process, transparency in the approval flow process; no email chain of asking for approvals ### 28. Awesome Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about itilite?** The platform is very easy to use as the steps to put in expense or create a report is very smooth. **What do you dislike about itilite?** Everything is well. There is nothing on the platform to be disliked by anyone. **What problems is itilite solving and how is that benefiting you?** Itillite in my organization is used to file expenses for reimbursement. ### 29. Book best price ticket and quick support team. **Rating:** 5.0/5.0 stars **Reviewed by:** Sourabh K. | Tech@Lenskart - Frontend Developer, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about itilite?** Actually, I have paid 2 times while booking ticket I raised a complaint and it was resolved immediately so this is what good teamwork means. Kudos to your team. **What do you dislike about itilite?** Nothing is there that I didn't like on Itilite. **What problems is itilite solving and how is that benefiting you?** Itilite is solving business flight and hotel booking problems with a great customer support team. ### 30. Good service & Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about itilite?** Booking experience is quite good for the business trips. One stop for all your business travel need. **What do you dislike about itilite?** Options shown are very less , some hotels are not listed many times, and sometimes flight cost is high compared to other service provider. **What problems is itilite solving and how is that benefiting you?** bookings are made easy through itilite ### 31. Good service, made travel easy **Rating:** 4.0/5.0 stars **Reviewed by:** Huzaifa F. | Chief IP Counsel, Law Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about itilite?** Easy flight and hotel bookings with multiple options, easy to schedule cabs. Support was helpful and polite. **What do you dislike about itilite?** Rescheduling itinerary is not very user friendly and seems to be a manual process wherein you have to raise requests etc. **What problems is itilite solving and how is that benefiting you?** No hassle of paying and getting reimbursed by company. ### 32. Quick response 24/7 **Rating:** 5.0/5.0 stars **Reviewed by:** Ajay Kumar M. | Associate Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about itilite?** 24/7 Support system, Quick response for solving any booking issues **What do you dislike about itilite?** Hotel options are very limited, I guess you need to go beyond Oyo & Treebo to get better hotels by reaching top hotels directly. **What problems is itilite solving and how is that benefiting you?** Getting all the options in one place (Both related to Travel & stay) Which makes it easy for tracking bills ### 33. Its easy and a smooth process. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2022 **What do you like best about itilite?** Easy selection and details of all the flights with filters. right from searching for flights to accommodation to taking internal approvals! **What do you dislike about itilite?** Not saving the responses, if you wish ti revisit the last choice it'll take you to the start of the journey. **What problems is itilite solving and how is that benefiting you?** I can book my travel on my own, without any internal delays. ### 34. Good experience ever **Rating:** 5.0/5.0 stars **Reviewed by:** Madhukar Singh P. | Sr. Service Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2022 **What do you like best about itilite?** Hassle free booking and customer support **What do you dislike about itilite?** Hotel are not value for money and railway booking responce is slow **What problems is itilite solving and how is that benefiting you?** Make avilibiltes to more citys make more quick response on railway booking requests ### 35. It is like a go to application anytime anywhere you need it. **Rating:** 4.5/5.0 stars **Reviewed by:** jayashree s. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about itilite?** The user manual, payment methods, report generations, comparison charts etc . The automation of how itilite create the based on the policy from person to person. **What do you dislike about itilite?** So far i see that while doing the search it takes a bit time to reflect the things . **What problems is itilite solving and how is that benefiting you?** Business pain Any time booking hotels or flihgts ### 36. Ease and convenience. **Rating:** 4.0/5.0 stars **Reviewed by:** Shardul S. | Sales Head **Reviewed Date:** May 31, 2022 **What do you like best about itilite?** Ease of use, quick responses. Proactive helpline assistance. Good network with hotels and travel operators. Always open to feedback and suggestions. Pretty easy to use. **What do you dislike about itilite?** Sometimes the helpline desk takes time to respond and also the team seems to be not so sharp in case of train bookings, a lot of times on ground feedback is needed. **What problems is itilite solving and how is that benefiting you?** Ease of travel bookings that require a lot of time investment, this is done by the team you have ready options available to just select and proceed to travel. Convenience. ### 37. It was a great experience with Itilite, The team is really very supportive. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2022 **What do you like best about itilite?** in just half an hour, team helped me reschedule the flights which is almost impossible. The team is really very helpfull. **What do you dislike about itilite?** it takes quite high time to load and show the options **What problems is itilite solving and how is that benefiting you?** sharing the best corporate pricing ### 38. Smooth experience in ITILITE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about itilite?** Easy filling of required data points. The reimbursement process was very easy and smooth. **What do you dislike about itilite?** Initially, my manager was not set to the correct person. However, later this issue was rectified. **What problems is itilite solving and how is that benefiting you?** Filling for reimbursements and getting the claims process easy and smooth. ### 39. Flight Booking is very nice, Hotel booking to be improved. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about itilite?** Flight Booking is hassle-free just your HOD to approve and its done. **What do you dislike about itilite?** Hotel Booking is not at par, it is not having the option of double occupancy, due to which always booking will show over budget. **What problems is itilite solving and how is that benefiting you?** Hotel booking with double occupancy. ### 40. Actually it is very much easy and convenient to create an expense in very much less time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about itilite?** It is very easy to use and create expense **What do you dislike about itilite?** sometimes it is very slow and take little longer to show the expense i create **What problems is itilite solving and how is that benefiting you?** It takes very less time to create an expense so i can concentrate in other works ### 41. Travel partner you alwasy needed **Rating:** 4.0/5.0 stars **Reviewed by:** DIWAKAR b. | Sr.Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about itilite?** Ease of booking and confirmation process **What do you dislike about itilite?** Options can be more in terms of price and location **Recommendations to others considering itilite:** You can peacefully book your travel from them. They are professional and good with support **What problems is itilite solving and how is that benefiting you?** they generate economical options providing you to and fro @ same time . It solves problem of excessive scroling ### 42. good experience. seamless flow of steps to book hotel/flight **Rating:** 5.0/5.0 stars **Reviewed by:** Dhruv B. | manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about itilite?** each step has been explained very well and details match as per other sites **What do you dislike about itilite?** the site could be more creative and use of more colors can be done **Recommendations to others considering itilite:** everything is just fine and easy to use **What problems is itilite solving and how is that benefiting you?** booking of flights and hotels. the best and optimum solution is given ### 43. Best platform to manage Business travel **Rating:** 4.0/5.0 stars **Reviewed by:** Ashutosh M. | SME, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about itilite?** As a corporate consumer, it was very easy and quick way to manage all my business travel at the same platform. **What do you dislike about itilite?** There is nothing to dislike as of now. Most of my requirements are met here. **What problems is itilite solving and how is that benefiting you?** It gives a single console to manage my travel, accommodation and expenses. ### 44. Awwwsome backend support for any planned / unplanned trip! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about itilite?** Prompt support & responses. If there is a case which requires more clarification, there will be a call to understand the requirements. User interface is so easy to navigate. **What do you dislike about itilite?** OPtions of Hotel stays, followup of hotel bookings if preferred hotel is not available, train tickets booked with waiting list needs a followup, alternate options. **Recommendations to others considering itilite:** Keep Doing the great Job **What problems is itilite solving and how is that benefiting you?** Flight cancellations & Reschedulings, made life easy. As am a frequent traveler, need the reschedulings frequently which Itilite have been helpful all along my interactions. ### 45. The use of itilite for your travel **Rating:** 2.5/5.0 stars **Reviewed by:** Rajesh T. | GM Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about itilite?** The flow of the web sitein taking the in **What do you dislike about itilite?** The flow of the web page in taking the information required fro the booking is seamless and quick **Recommendations to others considering itilite:** Should be user friending and more interactive **What problems is itilite solving and how is that benefiting you?** The web page is not interactive and the same is one-way approach ### 46. Good portal with competitive rates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2022 **What do you like best about itilite?** Options across a wide variety of carriers, and quite a seamless booking experience **What do you dislike about itilite?** The customer support tends to be slow and not very efficient in troubleshooting **What problems is itilite solving and how is that benefiting you?** Quick, one-stop-shop for travel booking - esp for international trips ### 47. The poorest & slowest travel manager platform ever used **Rating:** 1.0/5.0 stars **Reviewed by:** Rishi G. | Bd manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about itilite?** Nothing... It's a helplessness that i have to book on your platform due to corporate tie-up **What do you dislike about itilite?** Slow speed of app, lack of options, app usually non responsive. **Recommendations to others considering itilite:** Either improve the product or we may have to move to some.other platform **What problems is itilite solving and how is that benefiting you?** Only central travel management ### 48. an easy workflow, but hotel booking is delayed **Rating:** 4.0/5.0 stars **Reviewed by:** Athithyan A. | Vendor manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2022 **What do you like best about itilite?** This tool is easy to book tickets especially when you have take approvals and track them. **What do you dislike about itilite?** The hotel bookings are delayed and usually i have to give an alternative **What problems is itilite solving and how is that benefiting you?** raising ap[proval requets to manager and tracking them is the pain point itilite is solving ### 49. PAYROLL REIMBURSEMENT **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about itilite?** It was my 1st time to submit expenses for gas for travel! I got the support I requested by e-mail to understand the process..I haven't a recent history to compare pasr providers.. **What do you dislike about itilite?** it took a while to get the intial response for the help I needed. Once I got a response things moved forward quickly. Just a little quicker attention to e-mail request will help all inquires.. **What problems is itilite solving and how is that benefiting you?** Nothing currently..All set ### 50. High prices for hotel, but user friendly interface **Rating:** 3.5/5.0 stars **Reviewed by:** Ayush V. | PROGRAM MANAGER, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about itilite?** The interface was good for bookings, especially liked the train and flight booking platform **What do you dislike about itilite?** pricing and assortment could be better, hotel booking is tough as lack of reviews **What problems is itilite solving and how is that benefiting you?** Better suggestion for hotel + video tour ## itilite Discussions - [Is there a way I can suggest itilite to add a hotel or a property to their portfolio?](https://www.g2.com/discussions/40977-is-there-a-way-i-can-suggest-itilite-to-add-a-hotel-or-a-property-to-their-portfolio) - 2 comments, 1 upvote - [When will it be available for B to C?](https://www.g2.com/discussions/35324-when-will-it-be-available-for-b-to-c) - 1 comment, 1 upvote - [How are you managing the expense management as of now?](https://www.g2.com/discussions/32079-how-are-you-managing-the-expense-management-as-of-now) - 1 comment, 1 upvote - [View itilite pricing details and edition comparison](https://www.g2.com/products/itilite/reviews?page=34§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+01%3A42%3A40+-0500&secure%5Bsession_id%5D=8bbf8b20-2433-4f22-bb81-f5ee284eb202&secure%5Btoken%5D=a320866c270bc90336724f1037ca1467cd68b06097cbde0e09e5594248f15775&format=llm_user) ## itilite Integrations - [Azure](https://www.g2.com/products/hopem-azure/reviews) - [DM Valid](https://www.g2.com/products/dm-valid/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## itilite Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Approval ** - Rules - Workflows - Submit **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support ## Top itilite Alternatives - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,009 reviews) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (9,129 reviews) - [Happay](https://www.g2.com/products/happay/reviews) - 4.5/5.0 (425 reviews)