--- title: itilite Reviews meta_title: 'itilite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 720 reviews by the users' company size, role or industry to find out how itilite works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 720 scale: '5' date_modified: '2026-08-14' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # itilite Reviews **Vendor:** itilite **Category:** [Travel Management Software](https://www.g2.com/categories/travel-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 720 ## About itilite ITILITE is a unified corporate travel management, expense management, and corporate card platform specifically designed for mid-market companies. This comprehensive solution caters to the needs of finance leaders, travel managers, and executive assistants, enabling them to effectively control costs, enforce travel policy compliance, and provide employees with a seamless booking and expense experience—all from a single platform. In the realm of travel management, ITILITE streamlines the booking process, allowing users to book flights, hotels, and rental cars in under 90 seconds. The platform's AI-powered booking engine intelligently surfaces the top three personalized, policy-compliant options for each trip, ensuring that users have access to over 500 airlines and 500,000 hotels. Additionally, ITILITE incorporates multi-level approval workflows with automated policy enforcement, which helps organizations maintain compliance while simplifying the travel booking experience. When it comes to expense management, ITILITE enhances efficiency by enabling employees to file expenses twice as fast. The platform features one-click receipt capture, OCR-powered receipt scanning, and automated expense reports, which significantly reduce the time spent on administrative tasks. Finance teams benefit from automated audits on every submission, which flag duplicates, weekend expenses, out-of-policy categories, and unusual spending patterns. Customizable dashboards and pre-built reports provide complete visibility into travel and entertainment (T&E) spending, allowing organizations to make informed financial decisions. ITILITE also offers a corporate card solution that provides 1.5% cashback on all travel-related expenditures. Users can issue corporate cards with specific spend limits, auto-assign transactions to general ledger codes and cost centers, and eliminate the need for manual reconciliation. The seamless card-to-expense matching feature further simplifies the process by removing the risk of double-entry, enhancing overall financial accuracy. Key differentiators of ITILITE include its ability to reduce overall travel costs through cost-aware booking incentives, improve finance team productivity, and increase employee satisfaction scores. The platform offers 24/7 human support with a rapid 30-second response time via chat, call, and email. With per-trip pricing at $10 and no hidden fees, ITILITE provides a transparent pricing model. Furthermore, it integrates seamlessly with various ERP and HRMS systems, such as SAP, NetSuite, Xero, BambooHR, Workday, and Okta, while also incorporating mileage tracking and per diem management features. Serving over 300 companies across diverse industries, ITILITE is a trusted solution for finance and operations leaders seeking a modern alternative to traditional travel and expense management systems. ## itilite Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of itilite, making travel planning and data management effortless. (89 reviews) - Users value the **easy booking** process of itilite, appreciating its convenience and flexibility for managing travel arrangements. (38 reviews) - Users praise the **ease of use and quick support** of Itilite, making travel booking a breeze for employees. (37 reviews) - Users commend the **exceptional customer support** of itilite, noting quick assistance and dedication to traveler satisfaction. (34 reviews) - Users value the **simple user interface** of Itilite, making flight bookings and approvals efficient and user-friendly. (27 reviews) - Intuitive (26 reviews) - Convenience (19 reviews) - Efficiency (17 reviews) - Speed (17 reviews) - Helpful (14 reviews) **What users dislike:** - Users find the **slow loading** time frustrating, impacting their overall experience with itilite's features. (18 reviews) - Users experience **slow performance** with itilite, often facing delays in page loading and response times. (18 reviews) - Users are frustrated by the **limited options** for booking flights and meals, affecting their overall travel experience. (17 reviews) - Users experience **booking issues** such as inconsistent rates, limited meal choices, and difficulties rescheduling flights. (15 reviews) - Users face **inaccuracy issues** with receipt uploads and trip information, hindering the overall effectiveness of Itilite. (11 reviews) - Poor Interface Design (9 reviews) - Poor Customer Support (8 reviews) - Pricing Issues (8 reviews) - Approval Issues (7 reviews) - Learning Curve (7 reviews) ## itilite Reviews ### 1. Seamless Travel Management with Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Heaven M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2026 **What do you like best about itilite?** I like that itilite is user-friendly and simple to use. The ability to chat with agents 24/7 and get quick responses is a big plus for me. I also appreciate the easy access to invoices and financial data, along with the integration of virtual card information in the system. The data tracking and reporting features are something I definitely value, especially with the addition of the new Iris feature. The initial setup was very smooth and straightforward, thanks to the helpful customer success manager who guided us through the platform, addressed questions promptly, and resolved any issues. The itilite team has always been responsive and supportive. **What do you dislike about itilite?** I would like the flight, rental, and lodging booking process to be altogether instead of separate steps and I would like to be able to skip booking a hotel or rental in the process of booking rather than starting all over and reselecting flights. If there was an option to skip a step and move on to the next booking piece without having to go back, that would be helpful. **What problems is itilite solving and how is that benefiting you?** I find itilite makes booking travel simple, saving me time. It offers quick support, user-friendly access to invoices and financial data, and includes virtual card information. I also appreciate the data tracking and reporting features and the new Iris feature. **Official Response from Ashish Mehta:** > Hi Heaven, Thank you for the great review! We’re glad to hear you're loving our 24/7 support, financial reporting, and Iris features. Good news: we’ve launched a unified trip search! You can now search flights, hotels, and rental cars together in one seamless flow, with the flexibility to skip steps or adjust your itinerary without restarting. We’d love for you to try it on your next trip! Feel free to reach out to your CSM if you’d like a quick walkthrough. Best, Ashish Mehta itilite Team ### 2. Simple Flight Booking with Minor Rescheduling Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Prasanna B. | Senior Product Specialist – Embedded Systems **Reviewed Date:** January 27, 2026 **What do you like best about itilite?** I use Itilite for office flight bookings. I appreciate its simple UI that makes it easy to find flights fitting company policy. The approval process is straightforward and it locks in prices for 24 hours. I like that it shows colleagues who are traveling on the same flight, helping me connect and make common arrangements. The customizable search filters are great for choosing specific timings. I also use the expense feature for reimbursements, which adds to its functionality. **What do you dislike about itilite?** Rescheduling is a bit of a hassle with itilite because I have to cancel the flight and rebook it, which takes more time, especially when the travel dates are near. Also, there's no single sign-on option, so I have to set up a login and remember the password, which can be a hassle with the endless number of passwords today. **What problems is itilite solving and how is that benefiting you?** I use Itilite for office flight bookings with its simple UI, easy approval process, and price lock. It lets me see colleagues on the same flight for shared arrangements, and I can customize searches with filters. These features streamline booking and coordination. ### 3. Clean, Intuitive UI with Responsive, Reliable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mark M. | CEO, Information Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2026 **What do you like best about itilite?** The UI is clean and intuitive, making it easy for teams to adopt. Support has also been responsive and reliable, which is critical for a global organization like ours. **What do you dislike about itilite?** Reporting flexibility could be improved. While the core features work well, having more customization options in reporting would make it even stronger for enterprise use. **What problems is itilite solving and how is that benefiting you?** Itilite centralizes travel booking and expense management into one platform. It reduces manual coordination, improves policy compliance, and gives us clear visibility into travel spend which saves time and increases operational efficiency across teams. ### 4. Clear, Easy-to-Review Travel Spend with Reliable Data **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about itilite?** Much easier to see and understand our travel spend. Costs are clear, and it’s easy to review bookings without digging through emails or spreadsheets. Approval flows are simple, and the data is reliable when it comes time to review or reconcile expenses. **What do you dislike about itilite?** A few reports need small tweaks to match how we format things internally, but the information itself is accurate. **What problems is itilite solving and how is that benefiting you?** Tracking travel costs took a lot of manual work. Now bookings, costs, and receipts are all in one place. This has saved time for both finance and admins and made reviews much smoother. ### 5. Straightforward Travel Booking with Fast, Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about itilite?** Booking travel is pretty straightforward. New employees can usually figure it out on their own. It’s easy to find options and stay within company rules. When something changes, support has been quick to help. **What do you dislike about itilite?** Some features don’t come up often for our team, but the main things we use work well. **What problems is itilite solving and how is that benefiting you?** We don’t deal with travel through emails or random booking sites anymore. Everything runs through one platform, which saves time and avoids confusion. ### 6. Itilite - Make every journey simplified **Rating:** 4.5/5.0 stars **Reviewed by:** Rishav R. | Technical Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about itilite?** Its really helpful to books flights and hotels also we get reporting and track our expenses.Its design and user is very simple and interactive. Offer provides detailed analytics of spending and helps in optimize process.It focus on core tasks and ensure travel operation smoother. **What do you dislike about itilite?** By using this sometime its lags alot and user unable to customize or integrate with other third party tools, support from helpdesk team is also very slow. It requires internet connectivity every where that takes alot time to connect with the network. payment procedure is also little unstable as adding cards in portal doesnt showup properly. **What problems is itilite solving and how is that benefiting you?** Its really solving our uncentralized travel planning also it provides real time dashboards that is very helpful and manages our travel expenses. it improves customer statisfaction and cash flow management. It also helps users to manage and schedule emergency planning. ### 7. Booking with Itilite is a breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Adriana V. | Office Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about itilite?** We really love being able to book in groups! Love that everyone can easily get the same itinerary and it only requires one person log in. **What do you dislike about itilite?** We really don't love the lower price shopping. Its no fault of itilite it just doesn't work well for our backend AP. **What problems is itilite solving and how is that benefiting you?** Love to have all travelers book through one platform. Easy for Admin to assist with bookings. Easy to track down receipts. ### 8. It's been straightforward and simple to use to file expenses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2025 **What do you like best about itilite?** I like how easy it is to purchase flights and file expenses on the platform. I've used it twice now for a workgroup meeting, and the experience was pretty smooth overall. **What do you dislike about itilite?** The organization, position, and labelling of of some of the UI elements are a bit off, making it less intuitive and requiring extra instructions to use. - app.itilite.com/staff-dashboard should have an expense tab or a button on the landing page, not just the header - the flight purchasing filter should have an option to accurately show accurately "non-refundabe" vs "refundable" flights. - creating new expense in the expense tab should not be called "link expense" that later on lets you "create expense". The word "add" needs to be on that button because otherwise it makes the user thing that there should be an expense created through other means that would be linked. **What problems is itilite solving and how is that benefiting you?** It's allowing me to manage all my travel expenses for an event in one interface without having to deal too much with trying to organize the receipts. ### 9. itilite Helped Us Streamline Our Staff International Travel Process **Rating:** 4.0/5.0 stars **Reviewed by:** Phil V. | HR/Office Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about itilite?** itilite is easy to use and their customer service is top-notch. Each time I reached out with an issue, the person on the other side was pleasant, helpful, and professional. Our main representative, Nuper Banerjee is awesome! **What do you dislike about itilite?** We have not experienced any downside as of yet. All good. **What problems is itilite solving and how is that benefiting you?** We no longer need to run from airline site to airline site booking travel. All of our purchases are in one platform and invoices are stored in one place. It has made our travel management overall more efficient. ### 10. Good Service and great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** cara t. | Manager of Program Development and Efficacy, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about itilite?** I really appreciate not having to search multiple other sites to find hotel, airfare or rental cars. Everyone I know who has reached out to customer service (myself included) have been very happy with the response. I also like being able to bundle all aspects of a trip (flight, hotel and rental car). You can add your rewards accounts in you profile and even get some better deals if you are a reward member with that specific company. As someone who also approves expense reports in Itilite, that process is very user friendly, I get an email that someone has submitted and I am able to approve it quickyly and effortlessly. **What do you dislike about itilite?** Every once in a while you will get an option that is not what you need. While looking for a hotel, they reccomended a camp ground. When I searched for a flight the first suggestion was for a first class ticket. None of these are dealbreakers or will make me stop using Itilite. **What problems is itilite solving and how is that benefiting you?** This means that we have access to better prices for hotels, airfares and car rentals. I don't have to search multiple sights with tons of pop up windows. This product meets our needs and is affordable. ### 11. Reliale Travel Company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2025 **What do you like best about itilite?** the ease of booking and flexible customization to a comapnies needs **What do you dislike about itilite?** sometimes inconsistent rates on lodging though rare when booking. **What problems is itilite solving and how is that benefiting you?** saving time on quick travel bookings ### 12. Great Travel Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Anna R. | Senior Partner Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about itilite?** It is nice that all options are listed for me and it's easier to find hotels on the map provided. **What do you dislike about itilite?** It has been great to use, but in the past I have been able to book business travel on my personal accounts and receive points. I am bummed I do not get to do that now. **What problems is itilite solving and how is that benefiting you?** Helps with business travel. ### 13. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about itilite?** Have only used once but it was very easy to navitage. The UI is pretty intuitive and I was able to book my travel pretty quickly and without any support. **What do you dislike about itilite?** Nothing so far. My first experience was smooth and stratighforward. **What problems is itilite solving and how is that benefiting you?** It's makes coordinating business travel simple. I can save my flying preferences and frequent flyer/loyalty info which speeds up the booking process. I also like that I can share my itinerary and see who else is attending. ### 14. A Few Issues, But Overall Great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about itilite?** This software is nice and easy to use overall. **What do you dislike about itilite?** There are some things that need fixing and/or streamlined. Here's what needs fixed: when you have flights that require a layover, the invite for your Outlook calendar doesn't include both flights, just the second one. I triple checked -this is a consistent issue. It's very important to have accurate info sent when traveling. What could be streamlined/made easier is the fact that for some reason making an expense and adding it to a report are separate. Honestly this is confusing. Just make it one expense report with the expenses. There's no reason for a separate section when making a report. **What problems is itilite solving and how is that benefiting you?** Traveling and reimbursement for expenses I pay for at work. ### 15. Itilite has changed the travel experience for my company. **Rating:** 5.0/5.0 stars **Reviewed by:** Leeann S. | Chief of Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about itilite?** Everything is in one spot, excellent customer support and custom reporting. It is the travel solution I have been looking for. **What do you dislike about itilite?** Then only down side is when using chat for customer support, you get several thank yous. Which isn't really a downside. I've enjoyed the experience **What problems is itilite solving and how is that benefiting you?** All changes to travel can be handled at one spot. I'm able to pull reports that drill down our expenses to see exactly what we are spending. We have also been able to job cost all travel which is a huge advantage. ### 16. Super Easy Travel Booking **Rating:** 5.0/5.0 stars **Reviewed by:** Denise A. | Career Advisor (Senior), Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about itilite?** It's super easy to book flights using the platform. Also, it has streamline and made very easy our expense reporting process as well. Lastly, it's super easy to check your flight and hotel details via the app from your smartphone or table while traveling. **What do you dislike about itilite?** There is nothing really that I don't like about the app. It has made travel for business super easy. **What problems is itilite solving and how is that benefiting you?** It has made our process to complete an expense submission for reimbursemnet super easy. ### 17. A best place to manage all travel and itinerary related activities. **Rating:** 4.5/5.0 stars **Reviewed by:** Saeed Ahmed K. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about itilite?** The best thing about the Itilite app is the customiation feature where the user can arrange his/her travel plans according to need. Also, the service is fast and quick. The reiumbersement process is also very quick and the user gets paid accordingly. **What do you dislike about itilite?** The only thing that concerns me sometimes is about the efficiency of app, it goes slow sometimes. It's generally slow and also doesn't match the current prices of expenses. For example, if a user is travelling by public transport, the expense it shows is only about the fixed terms. **What problems is itilite solving and how is that benefiting you?** It accurately calculates the distance travelled and gives exact amount of refunds for the expenses. It makes me to plan easily my travel and gives me my reimbursements for all the money that I spent from my pocket. **Official Response from Debadrita Banik:** > Hi Saeed, Thank you for taking out the time to review ITILITE! We're glad you're loving our customizations! Best Regards, Debadrita. ### 18. Expenses, booking of hotels and tickets all in one page **Rating:** 4.5/5.0 stars **Reviewed by:** Pantelis K. | VP Principal Solution Consultant UK & Europe, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2024 **What do you like best about itilite?** Itilite offers everything in one page... hotel and travel booking and expenses all in one solution. **What do you dislike about itilite?** Sometimes if Itilite is not configured correclty it takes a lot of people to approve single transactions **What problems is itilite solving and how is that benefiting you?** ititite was chosen by my company to manage all booking and expenses. It does exactly that... someone has access from a unique solution to all expenses management and hotel and travel bookings. ### 19. Amazing and easy to use expense software! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristine J. | Hospitality Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about itilite?** Itilite makes it so easy to track mileage and expenses, create and submit an expense report. I love that I can do it all on my phone. Expenses can pile up quick and I really love that as soon as I have an expense, for example lunch, I just open my app, snap a picture of the receipt, the app will read the date and amount. Then I add it as an expense, super quick and easy! The other feature I love is that it gives me updates on my submitted expense report until it is paid out. **What do you dislike about itilite?** Few things I can think of for improvement is, I wish there is a feature where I can duplicate mileage. For instance, in my 5 day workweek I report round trip mileage and it would be so nice if I can just duplicate that expense for 5 days so that I don't need to input it 5 times. Another feature is camera, sometimes when I take a picture of a receipt my shadow will get in the way. If there's a feature where I can edit the brightness and reduce shadow, put a filter, that would be helpful. **What problems is itilite solving and how is that benefiting you?** Ease and efficiency of expense tracking. ### 20. Excellent service, available on call for clarification, all employees are cordial and understanding **Rating:** 5.0/5.0 stars **Reviewed by:** Basavaraj M. | Associate Director Quality and Food Safety India & South East Asia , Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** Communication and flexible easy to reach out, **What do you dislike about itilite?** i always had good interaction with team i did not get any bad response **What problems is itilite solving and how is that benefiting you?** Simplified procedure and there was no need for multiple follow up required, adoptable for multiple changes and modified request ### 21. A great tool for employee's reimbursements and flight bookings **Rating:** 4.0/5.0 stars **Reviewed by:** Paul Erik C. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2024 **What do you like best about itilite?** Through the platform of Itilite, expense reimbursement in our company is easier. Employees will send all their reimbursements in the website and this can be accessed by the approver and Finance team. Images are also stored in their website so this helped us on managing the file storage of each reimbursement. **What do you dislike about itilite?** When booking flights, Itilite shows a higher fare compared to other platforms and direct flights. **What problems is itilite solving and how is that benefiting you?** Problems that Itilite is solving are monitoring of reimbursement claims and ease of approval for each reimbursement. Itilite takes care of the submission, approval, and monitoring within our company. This helped us improve our TAT on processing reimbursements. ### 22. Perfect resource **Rating:** 5.0/5.0 stars **Reviewed by:** Nirmal K. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about itilite?** Hello all, I am using this application for almost 2 years, i got to know about this from my organisation, It was a very easy drive to use this application user freindly and most importantly reliable and fast. 100marks for the developer **What do you dislike about itilite?** As off now i havent found a bug but ill will be a very good if app automatically refresh background as somtimg when i open it in 1 day or 2 days then it was on last open page and didnt refresh by ots own **What problems is itilite solving and how is that benefiting you?** I can easily publish my travel data along with the location and easily most importantly i dont have to worry about future process as it is automatically directed my submission to higher authorities ### 23. User friendly portal **Rating:** 4.0/5.0 stars **Reviewed by:** Vikas K. | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about itilite?** Itilite has an easy to use screens, with good response time and a simple workflow. For travels, it provides a range of flight and accomodation options for convenience. It is integrated to our intranet with single signon. **What do you dislike about itilite?** Some approvals still happen over email from itilite which should be avoided **What problems is itilite solving and how is that benefiting you?** Itilite is a feature rich solution for expense reports and travel management at finger tips. This has replaced our two inhouse solution which were rather basic ### 24. Ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Shelley K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about itilite?** The website is very user friendly. Anytime I have needed help the customer service is stellar and you get someone right away. Their follow up is amazing. **What do you dislike about itilite?** I don't have anything negative to say about this company. **What problems is itilite solving and how is that benefiting you?** Ease of use for users and manager approval of travel. ### 25. This product does a great job of planning trip **Rating:** 4.0/5.0 stars **Reviewed by:** cornelius c. | Project Manager\Sr. Real Estate Specialist - Wireless Telecom, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2024 **What do you like best about itilite?** The ease of use for my business trips. Searching for hotels and rentals are a breeze with the software. I also like that they incorporate company policy to ensure I can stay complient. **What do you dislike about itilite?** Need more security. Would like to use passkey with mobile app. **What problems is itilite solving and how is that benefiting you?** Don't have any issues ### 26. It is a delightful hassalefree experience **Rating:** 5.0/5.0 stars **Reviewed by:** Roma1 Nankani i. | Executive PM, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about itilite?** It goes step by step without much dependency. The predefined and Automated process is very nicely done. **What do you dislike about itilite?** Image or receipt upload option needs some improvement **What problems is itilite solving and how is that benefiting you?** Earlier claiming travel releated expenses, perdiem and other details needed lot of time, but with itilite it is very easy ### 27. Ililite is not light in any area **Rating:** 4.0/5.0 stars **Reviewed by:** Amy L S. | Corporate Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about itilite?** Easy to navigate to all of the pags and find what oyu are lookign for. Ease of upload to files and drop downs to find what you need and get the job done. **What do you dislike about itilite?** Sometimes you can upload a receipt and it will hold it in the worng area and you have to search for it **What problems is itilite solving and how is that benefiting you?** It helps me keep track of all my receipts trips and itmes for me to have a glance and my finger tips to submit my report ### 28. SWGDE 2024 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about itilite?** The website and system was easy to use and well developed **What do you dislike about itilite?** There was nothing about it that I did not like **What problems is itilite solving and how is that benefiting you?** It solved booking airline issues and travel. ### 29. Itilite is the simplest way to complete my expense report **Rating:** 5.0/5.0 stars **Reviewed by:** Colleen S. | Task Force Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about itilite?** I can upload several pictures of a receipt for one expense which I couldn't do with other applications. Plus, it was easy to select a category for the expense. No training was required. I found Itilite to be simple to use which made the process to submit my expense report quick and easy! **What do you dislike about itilite?** The one thing I would change is the ability to type in a business such as an airport name and the location auto populate. **What problems is itilite solving and how is that benefiting you?** Weekly Expense Report ### 30. Itilite is a delight!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Faiyaz Uddin A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about itilite?** Thanks to ITILITE, not only is every service required by a frequent traveller at my fingertips, I can plan my business trips with just a few clicks. The hassle and unpredictability of travelling is now gone, allowing me to focus completely on my work. ITILITE is a wonderful service that caters to those looking for efficient and reliable bookings. **What do you dislike about itilite?** It keeps me away from my family 🙂🙂🙂🙂 **What problems is itilite solving and how is that benefiting you?** It provides me the perfect platform to meet all my business travel needs. ### 31. Lovely and Supportive Support Centre **Rating:** 5.0/5.0 stars **Reviewed by:** UMESH K. | Senior Sales Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about itilite?** Always supported staff and easy to use application. **What do you dislike about itilite?** Still Nothinng any issue. always supportive staff. **What problems is itilite solving and how is that benefiting you?** Hotel Quality if omrpve very helpfull for customer. ### 32. Best and excellent platform for Reimbursements **Rating:** 5.0/5.0 stars **Reviewed by:** Ajmer Singh T. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** I love itilite so much its is easy to handle easy to maintain our expenses and submission. Its also reminds for expense and approvals everything is awesome about the itilite platform. **What do you dislike about itilite?** There is nothing to dislike everything is awesome about the itilite. Will recommend to everyone for hassle free services. **What problems is itilite solving and how is that benefiting you?** I am Working on ground it helps me to keep my expenses updated and handy to use without any glitches.because of this i get my reimbursement timely. ### 33. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Yogesh N. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about itilite?** Easiest way to find best price and timing flight **What do you dislike about itilite?** Its taking too much time to explore. Needs to improve **What problems is itilite solving and how is that benefiting you?** Easy process, can put details which you wanted eg timing ### 34. Keep It Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Akhila Vannala C. | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about itilite?** Best to use for Booking Tickets and raise expenses. Simple and very easy to use. **What do you dislike about itilite?** Could have made somewhat intresting with the UI. **What problems is itilite solving and how is that benefiting you?** Travel and Expenses. ### 35. Very simple and easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Carol K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about itilite?** It has all of the options at your fingertips **What do you dislike about itilite?** Since it is new to my company, just getting used to using it **What problems is itilite solving and how is that benefiting you?** Once the charges show up, I can submit my expenses. I do not have to wait until the day before it is due. ### 36. Overall a good services **Rating:** 5.0/5.0 stars **Reviewed by:** Mohan2 K i. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** Responses and the support are quick and easier to use. The addition of mobile app is very handy **What do you dislike about itilite?** Enviroment can be a little bit faster and the option for rescheduling flight tickets can be improved **What problems is itilite solving and how is that benefiting you?** Managing Expenses and Travel with one enviroment or site is handy ### 37. Best app ever **Rating:** 5.0/5.0 stars **Reviewed by:** Manikandan P. | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about itilite?** It is very useful to track my daily expense and also for my reimbursement. We are really good with this app. **What do you dislike about itilite?** Sometime it take more time to load next page. **What problems is itilite solving and how is that benefiting you?** It maintains my daily data for travel and expenses. And also for my reimbursement **Official Response from Debadrita Banik:** > Hi Manikandan, Thank you for taking the time to review ITILITE! We're glad that the platform is making your daily life easier. Best Regards, Debadrita. ### 38. Hassle free travel booking **Rating:** 4.5/5.0 stars **Reviewed by:** Vanitha Viswanathan i. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** It is easy, it is user friendly to use and not just that, it gives us all options to book- right from the lowest prices to the highest, which gives the user to choose basis his/her needs. Indeed, a hassle free booking experience. The experience doesn't stop there, it is easy to contact Itilite anytime for anything and they keep us informed of our bookings from time to time over the registered mail id. Keep up the good services. **What do you dislike about itilite?** Nothing so far. As of now unable to comment. **What problems is itilite solving and how is that benefiting you?** Ease of travel booking and ease of getting expenses approved on itilite ### 39. Travel booking is now simple with itlite **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about itilite?** The user interface is really good to use **What do you dislike about itilite?** Should have an option to see the eticket with in the application **What problems is itilite solving and how is that benefiting you?** Its helping the booking of the flight tickets and their settlements with the organization ### 40. good **Rating:** 3.0/5.0 stars **Reviewed by:** Nathalie Samaan i. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2024 **What do you like best about itilite?** using it very easy and responsive, we love it **What do you dislike about itilite?** nothing is bad about itilite we are happy **What problems is itilite solving and how is that benefiting you?** no problems are been solved by itilite we are using it to file our travel and expenses ### 41. Easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Vijayanand Raju i. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** It is easy to use and intuitive. Everything is well undderstood. **What do you dislike about itilite?** Sometimes I face technical glitches. In one of the incident there was a mismatch between the booking at Itilite and the offline actual booking. **What problems is itilite solving and how is that benefiting you?** It is semi automating the ticket booking process. So less time is wasted in following up with multiple people. ### 42. Expense make savings **Rating:** 4.5/5.0 stars **Reviewed by:** Dilshad m. | Supply & Operations, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** I used many expenses treating application but . itilite is very unique and user-friendly for me . Also they have many options is there. **What do you dislike about itilite?** No more dislike but we are expecting some updates like autoprediction , copy paste options. **What problems is itilite solving and how is that benefiting you?** Iam keeping my whole travel expenses in itilite, also very easy to montring ### 43. Minimal UI and Excellent Service **Rating:** 3.5/5.0 stars **Reviewed by:** Nikit S. | Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about itilite?** Execellent Service- team is always available for chat and calls if there are any queries, the booking process is smooth and ther's not much you can miss- its a very simplistic UI, Expense and trips are i ntegrated to each other and that gives a easy way of raising expenses for business travels **What do you dislike about itilite?** not much to dislike in the platform as it ticks on all basic requirments, they can ofcourse improve on recommended travel options for flights since that is usually out of budget **What problems is itilite solving and how is that benefiting you?** Travel and Expense Management is going on very seamlessly and there is nothing more i can ask for ### 44. UI Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Subham Gupta i. | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about itilite?** The interface I like most even the support system is available 24 * 7, whenever I am facing an issue support team will help me a lot and for claims interface is so easy and understandable. **What do you dislike about itilite?** sometimes the approval name is not reflecting **What problems is itilite solving and how is that benefiting you?** help for claims my expences. ### 45. Good app for reimbursement **Rating:** 4.5/5.0 stars **Reviewed by:** Amulraj V. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about itilite?** It's most helpful for getting my reimbursement, look before this app it's very difficult reason behind is everything I want do it manually now isn't very easy to use **What do you dislike about itilite?** Slow process , highly rendering , need some more new updates **What problems is itilite solving and how is that benefiting you?** Some how now a day they are provided new updates ### 46. Nice app and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Abhay G. | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about itilite?** Very smoothly for use and did not take time whenever I do work on that app **What do you dislike about itilite?** I didn't get nothing dislike on that app **What problems is itilite solving and how is that benefiting you?** I can not remember my travel expenses then itilite help me for manage my travel and food expense ### 47. Front office Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Sophia H. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about itilite?** Very easy to use,very user friendly and easy to input your information **What do you dislike about itilite?** I haven't had any dislikes with using the itilite it's been working great so w **What problems is itilite solving and how is that benefiting you?** Adding up all my receipts that's comes in very handy but adding my expenses ### 48. Decent portal, but needs improvement **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about itilite?** Simple portal that is easy to use, as long as all the planets are lined up with the policy threshold. Policy threshold is also sometimes exhibiting very strange behavior **What do you dislike about itilite?** Options to manage a trip and work on rescheduling is extremely painful. Also, the pricing provided is almost ALWAYS much higher than the pricing on the airline websites. Lack of options to change schedules directly with the airline (always need to go through agent) is also painfuk **What problems is itilite solving and how is that benefiting you?** Automating a manual process, but it is good only for a single booking where there are no changes. Any trip that needs modification is assured to go through a hellish experience ### 49. Convenient and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about itilite?** All the different options and break downs on pricing. Super Easy to use **What do you dislike about itilite?** Sometimes it's a lot of information at once **What problems is itilite solving and how is that benefiting you?** Booking Flights ### 50. Easy Peasy **Rating:** 5.0/5.0 stars **Reviewed by:** Karl D. | Administrative Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about itilite?** The app flows smoothly. Entering in data is all on one page to submit. Uploading pictures are so simple. **What do you dislike about itilite?** The ios app needs some updating. Works on ipad but iphone has some issues **What problems is itilite solving and how is that benefiting you?** Makes entering in expense amd travel easily ## itilite Discussions - [Is there a way I can suggest itilite to add a hotel or a property to their portfolio?](https://www.g2.com/discussions/40977-is-there-a-way-i-can-suggest-itilite-to-add-a-hotel-or-a-property-to-their-portfolio) - 2 comments, 1 upvote - [When will it be available for B to C?](https://www.g2.com/discussions/35324-when-will-it-be-available-for-b-to-c) - 1 comment, 1 upvote - [How are you managing the expense management as of now?](https://www.g2.com/discussions/32079-how-are-you-managing-the-expense-management-as-of-now) - 1 comment, 1 upvote - [View itilite pricing details and edition comparison](https://www.g2.com/products/itilite/reviews?filters%5Bsentiment_snippet%5D=1160422&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+18%3A06%3A08+-0500&secure%5Bsession_id%5D=660f8677-32ae-4dbb-8a68-d90401dfe5a5&secure%5Btoken%5D=907d54ec07a088ec20640a61ebbe7b1c832900d2f618b753e32afd28863fa78b&format=llm_user) ## itilite Integrations - [Azure](https://www.g2.com/products/hopem-azure/reviews) - [DM Valid](https://www.g2.com/products/dm-valid/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## itilite Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Corporate Card - Credit Card Management **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality - Accounting Integration - Third-Party Integrations **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Approval ** - Rules - Workflows - Submit **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance - Reporting/Analytics - Real-Time Analytics **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications - Expense Tracking - Real-time Alerts **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking - Real-Time Reporting **Additional Functionality** - API - Dashboard - Approval Process Control - Financial Analysis - Dashboard Creation - Billing & Invoicing - Expense Claims - Budget Control - Generative AI - Reminders - Electronic Payments - Activity Dashboard - Multi-Currency - Real-Time Updates - Multi-Language - Customizable Reports - Spend Control - Reporting & Statistics - Mobile Access - Spend Analysis - Categorization/Grouping - Real-Time Data - Single Sign On - AI Copilot - Employee Self Service **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration ## Top itilite Alternatives - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,052 reviews) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (9,143 reviews) - [Happay](https://www.g2.com/products/happay/reviews) - 4.5/5.0 (425 reviews)