--- title: ITC Cloud Reviews meta\_title: 'ITC Cloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 20 reviews by the users' company size, role or industry to find out how ITC Cloud works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 20 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # ITC Cloud Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ITC Cloud but has limited features. Are you part of the ITC Cloud team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy! * * * Seller [In-Telecom](https://www.g2.com/sellers/in-telecom) Discussions [ITC Cloud Community](https://www.g2.com/products/itc-cloud/discuss) Languages Supported English Overview by Taylor Clark Show More ## Pricing Pricing provided by ITC Cloud. ### ITC Cloud for Teams Starting at $19.99 1 User Per Month ### ITC Cloud Complete Starting at $22.99 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/itc-cloud/pricing) ## Top-Rated Alternatives [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![JustCall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JustCall") JustCall 4.3/5(2,393) ](https://www.g2.com/products/saas-labs-justcall/reviews) [ View All Alternatives ](https://www.g2.com/products/itc-cloud/competitors/alternatives) ## User Insights Average based on 20 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Aman S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aman S.") AS Aman S. Senior Business Development Associate Mid-Market (51-1000 emp.) 1/29/2026 "Cost-Effective Prospect Outreach with Reliable Data Tracking" 4.5/5 What do you like best about ITC Cloud? It helps us reach out to prospects both nationally and internationally. It stores and keeps track of all our data within the system. It’s also cost-effective and works well for small to medium-sized enterprises. Review collected by and hosted on G2.com. What do you dislike about ITC Cloud? You have to monitor it carefully to avoid the additional cost on billing. Review collected by and hosted on G2.com. What problems is ITC Cloud solving and how is that benefiting you? We can easily keep a track record of the team’s calls. It works internally, nationally, and internationally, and you can quickly access the recordings and track each contact you have in there. Implementation does not take too long which is a good thing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ajay B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajay B.") AB Ajay B. Associate Developer Small-Business (50 or fewer emp.) 3/8/2023 "Best User Friendly Cloud System" 5/5 What do you like best about ITC Cloud? My recommended application for virtual meetings as I like this application's features. It's the best platform for me to work from anywhere on any device where my cloud storage is accessible from anywhere. Review collected by and hosted on G2.com. What do you dislike about ITC Cloud? I don't think anything negative about this application as it's user-friendly and best to use. But there is a connection loss problem in poor networks, and the user interface could be more attractive. Review collected by and hosted on G2.com. What problems is ITC Cloud solving and how is that benefiting you? Accessing my data from the office and home is challenging, but using the ITC cloud allows me to share my data with friends, family and colleagues easily. I like its best performance. Review collected by and hosted on G2.com. Show More 5/18/2023 Validated ReviewerIncentivizedSource: Organic Review from User Profile ![Lokeshkumar D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lokeshkumar D.") LD Lokeshkumar D. Founder Small-Business (50 or fewer emp.) 1/12/2023 "Amazing Platform for my business" 4.5/5 What do you like best about ITC Cloud? ITC Cloud is that it is an excellent unified communications solution for businesses. It allows you to work from anywhere on any device and is backed by a 24/7 help desk and a company that cares about the overall efficiency of your business. I appreciate the ease of switching to the cloud and the safety and security of no downtime. ITC Cloud also provides free on-site training, which is great. The customer service is top-notch, and I highly recommend it to anyone looking for a reliable cloud-based solution. With ITC Cloud, businesses can take advantage of a unified communications solution that allows employees to work from anywhere with any device, including desk phones, cell phones, and computers. ITC Cloud’s service is scalable, so businesses can easily adjust their communication needs as they grow or change without needing to purchase additional hardware or software solutions. By eliminating the need for dedicated onsite hardware and software systems, companies can save money by utilizing the cloud-based services offered by ITC Cloud. Communication is critical in today's business world and having a unified platform makes it easier for teams across the organization to collaborate more effectively, which increases productivity levels overall. Review collected by and hosted on G2.com. What do you dislike about ITC Cloud? ITC Cloud has different security features than other unified communication solutions. This can leave businesses open to cyber-attacks and data breaches if they are not careful with their implementation. ITC Cloud is a relatively expensive solution compared to other unified communication platforms. This could be prohibitive for some businesses on a budget or those just starting in business communications which may need help to justify the cost-benefit ratio associated with this solution. Review collected by and hosted on G2.com. What problems is ITC Cloud solving and how is that benefiting you? Keeping up with the ever-evolving technology landscape can be a challenge for businesses. ITC Cloud provides a simple and reliable way for businesses to have a unified communications solution. We allow you to work seamlessly from anywhere on any device, whether it's from your desk phone, cell phone, or computer. Our solutions are tailored to meet your individual needs, so you don’t have to worry about being left behind in the fast-paced world of technology. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nishant G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nishant G.") NG Nishant G. Actuarial Consultant Mid-Market (51-1000 emp.) 4/3/2023 "Perfect Upcoming Solution for in Business communication" 4.5/5 What do you like best about ITC Cloud? Switching to ITC Cloud is easy. Setting up User Id for the Organisation is much much easier as compared to Competitors. User Interface is also very friendly. Review collected by and hosted on G2.com. What do you dislike about ITC Cloud? The Glitches are a bit concerned about while using ITC Cloud but since it is early stage I am willing to let that go. With increasing time in Industry they will face challenges and will improve. Review collected by and hosted on G2.com. What problems is ITC Cloud solving and how is that benefiting you? The Service cost for ITC is way less than the competitors and performance is at par with them too. But if is fit for our Organisation since is has got close to 100 employees not sure about other. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Dr. Chitranjan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Chitranjan K.") DK Dr. Chitranjan K. Chief Information Officer (CIO) at Idemeum India Mid-Market (51-1000 emp.) 3/30/2023 "Great product for cloud telephony" 4.5/5 What do you like best about ITC Cloud? Work from any where. very reliable and easy to use. our cost os also reduced when we start using the same. Review collected by and hosted on G2.com. What do you dislike about ITC Cloud? Nothing. what we are working is going well and we are satisfied. Review collected by and hosted on G2.com. What problems is ITC Cloud solving and how is that benefiting you? We are using for our customer interaction and this is very helpful due to cloud and saas based products and services Review collected by and hosted on G2.com. Show More 10/1/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ![NavNeet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NavNeet S.") NS NavNeet S. Team Lead Mid-Market (51-1000 emp.) 3/31/2023 "An excellent remote work solution for my business" 5/5 What do you like best about ITC Cloud? ITC cloud integration platform providing database driven screen Pops. The ITC cloud apps integrates with back office applications using API's. you can search any internal database and present the findings in a new window. Review collected by and hosted on G2.com. What do you dislike about ITC Cloud? basically downside are Security issues. Could sometimes be inflexible. Sometimes bandwidth issues. we can improve - secure the workloads, Data Awareness and protection Review collected by and hosted on G2.com. What problems is ITC Cloud solving and how is that benefiting you? basic benefits are Operational efficiency And Reducing complexity and of course improving flexibility. yes it is more productive. we can increase performance using Implement Caching Services . Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![psr praveen Chowdary c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "psr praveen Chowdary c.") PC psr praveen Chowdary c. Process Associate Small-Business (50 or fewer emp.) 3/31/2023 "ITC CLOUD PRAVEEN" 5/5 What do you like best about ITC Cloud? High flexible and cost effective solution for cloud computing expert to create an access virtualized computing resource over the internet hardware and software tools Review collected by and hosted on G2.com. What do you dislike about ITC Cloud? A lower price would always be nice but we don't mind paying for a quality product life cycle management and stream lining our current process deligate task properly Review collected by and hosted on G2.com. What problems is ITC Cloud solving and how is that benefiting you? Important of data where is store hosting the storage security of cloud networking increase long term cost lakh of cross organization data sharing can lead to misinform decision making Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Abhishek S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek S.") AS Abhishek S. US IT Recruiter Mid-Market (51-1000 emp.) 4/3/2023 "ITC Cloud was created to simple and reliable way for Businesses To have a unified" 4.5/5 What do you like best about ITC Cloud? Best in cloud computing. Amazon web services is a cloud computing platform and a subsidiary of amazon its best known for providing on demand access to computing power Review collected by and hosted on G2.com. What do you dislike about ITC Cloud? Data Lose or theft Adta leakage Account of serving Hijacking inseure interfaces and apis deniial of service attack Technology vulnerabilities especially or shared envinronment Review collected by and hosted on G2.com. What problems is ITC Cloud solving and how is that benefiting you? ITC Cloud is solving many problems It is very beneficiary for me i am using audio confrencing, contact center workforce, video Confrencing, voip, ucaas Platform Review collected by and hosted on G2.com. Show More 4/4/2023 Validated ReviewerIncentivizedSource: G2 invite ![April C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "April C.") AC April C. Sales Manager Mid-Market (51-1000 emp.) 4/1/2023 "Save money and time" 5/5 What do you like best about ITC Cloud? Being able to send and receive call without the hassle. And assigning auto attendant to route my calls Review collected by and hosted on G2.com. What do you dislike about ITC Cloud? Inhave not not experience anybdown time. Review collected by and hosted on G2.com. What problems is ITC Cloud solving and how is that benefiting you? The issue of spending epensive monthly payments for international calls. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Syed A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Syed A.") SA Syed A. Enterprise (\> 1000 emp.) 3/31/2023 "ITC Cloud Review" 5/5 What do you like best about ITC Cloud? The video Conferencing quality is awesome. Review collected by and hosted on G2.com. What do you dislike about ITC Cloud? Product integration with other products is a bit confusing, for example: Integrating with Outlook. Review collected by and hosted on G2.com. What problems is ITC Cloud solving and how is that benefiting you? The media quality is excellent even if the network is at low latency. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by ITC Cloud. ### ITC Cloud for Teams Starting at $19.99 1 User Per Month ### ITC Cloud Complete Starting at $22.99 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/itc-cloud/pricing) ##### Categories on G2 [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers) [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[Inbound Call Tracking](https://www.g2.com/categories/inbound-call-tracking) [Show MoreShow Less](javascript:void(0);) ##### Explore More [best attribution software](https://www.g2.com/discussions/best-attribution-software-2025-what-s-your-pick)[What's a good Mac and Windows compatible drive cloning software for mixed home and office use?](https://www.g2.com/discussions/what-s-a-good-mac-and-windows-compatible-drive-cloning-software-for-mixed-home-and-office-use)[Which document databases have the most accessible learning curve for engineers who are coming from a relational SQL background and want to ramp up quickly?](https://www.g2.com/discussions/which-document-databases-have-the-most-accessible-learning-curve-for-engineers-who-are-coming-from-a-relational-sql-background-and-want-to-ramp-up-quickly) [Which civil engineering design tools have the strongest stormwater and drainage analysis capabilities for firms doing land development and site design?](https://www.g2.com/discussions/which-civil-engineering-design-tools-have-the-strongest-stormwater-and-drainage-analysis-capabilities-for-firms-doing-land-development-and-site-design)[What is the most cost-effective local SEO platform for agencies?](https://www.g2.com/discussions/what-s-the-most-cost-effective-local-seo-platform-for-agencies)[Pros and Cons Details](https://www.g2.com/products/itc-cloud/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)